An introduction to Loquendo GRUPPO TELECOM ITALIA Company Profile - - PDF document

GRUPPO TELECOM ITALIA

An introduction to Loquendo

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TELECOM ITALIA GROUP

Founded in 2001 as spin-off di Telecom Italia Lab, thanks to the 30yrs experience and know-how about voice processing. HC: 100 persons. Global Company of TelecomItalia group, leader in Europe and Sud America for vocal technologies (synthesis, recognition, authentication and identification) Multilingual, proprietary Technologies, patented in 23 languages and 56 voices Break even in 2004, revenues and earnings growing year after year Broad customer portfolio, both domestic and foreign Headquarters in Torino, local sales offices in Rome, Madrid, Paris, London, Munich, New York (1Q08)

Company Profile

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TELECOM ITALIA GROUP

Loquendo: Value chain & Product positioning

Windows, Linux, WinMobile, Symbian, …

O.S. Applications

Solutions & Projects

Platforms & Servers

MRCP Server

Speech Engines

LTTS LASR LSV

Speech Engines

Loquendo Focus

Hardware

Application solutions :

e.g. automatic IP-PBX, Voice control for Media Center, SME verticals …

Full Custom Projects:

• Es. VAS Services, Directory

assistance, Voice banking…

VoiceXML Platform for voice

automation applications in Telephony, VoIP, Video, Mobile

MRCP (v1 & v2) Server for easy

interfacing to IVRs & platforms Speech Engines for: Synthesis (LTTS), Recognition (LASR), Verification (LSV) and Speaker/Language Identification Targeting carrier servers, desktop PCs and embedded devices (GPS, PDA, Smartphone)

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TELECOM ITALIA GROUP

Loquendo Strategy

• A Complete set of speech technologies (TTS, ASR, SV)

− focus on quality & innovative features − multilingual worldwide coverage

• Extensive international standards support

− All speech-related W3C and IETF standards

• A full range of integration options

− APIs, standard interfaces and protocols, client-server configurations

• Same technologies on a wide spectrum of devices

− same core engine from server to desktop to embedded & mobile devices, guarantees device-independent user experience

• Partnership as a key factor

− global alliances thanks to extensive language & standard support − set of powerful tools made available to our partners for tuning and improving speech applications, without need of costly professional services

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TELECOM ITALIA GROUP

Loquendo TTS – Text To Speech

Multi-language: 23 languages, 56 voices Truly Natural and Expressive sounding voices for highly emotional pronunciation: − Commonly used phrases such as “How are you?” or “You’ve got to be kidding!” and paralinguistic events such as yawning, coughing and laughing and to confirm, exclaim, thank, express doubt, ecc.) Plug-in lexicons: for reading e.g. SMS abbreviation, emails Audio Mixer: to have complete control over all audio sources (included samoling rates and coding) – audio files can be mixed, looped, faded in and out, or synchronizzed with synthetic speech Mixed Language Capability: − Language Guesser: that automatically identifies the language of any text so that through the − Phonetic Mapping: any of Loquendo’s voices can correctly pronounce any foreign word (eg. English words in an Italian text)

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TELECOM ITALIA GROUP

Loquendo TTS: Evolution of the species …

1978 MUSA: MUSA: First Italian synthetized voice 1993 ELOQUENS ELOQUENS Diphonic synthesis 2000 LOQUENDO TTS: LOQUENDO TTS: Third generation voice synthesis 2007 LOQUENDO TTS: LOQUENDO TTS: Now ! Emotional e multilanguage, automotive and multimedia solutions Awards : AVIOS-SpeechTEK 2007 “Best Innovation in Text To Speech” 2006 “Best Innovation in Speech Synthesis” 2005 “Best Innovation in Multi-Lingual Speech Synthesis” Awards : AVIOS-SpeechTEK 2007 “Best Innovation in Text To Speech” 2006 “Best Innovation in Speech Synthesis” 2005 “Best Innovation in Multi-Lingual Speech Synthesis”

SMS Italian Lexicon

CIAO MARY CM VA, 6 SCESA? CMQ SN RAFFAELE E VOLEVO DIRTI KE MI FAREBBE PIACERE SE SABATO SERA CI ANDIAMO A MANGIARE LA PIZZA TUTTI E 4. CIAO 1 BACIONE E TVB

SMS English Lexicon

r u don nethng 2mor? would b gr8 2cu. i'll b @ pub b4 8.

• ringl8r. b4n xoxox susan

SMS English Lexicon

r u don nethng 2mor? would b gr8 2cu. i'll b @ pub b4 8.

• ringl8r. b4n xoxox susan

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TELECOM ITALIA GROUP

Unmatched Language Coverage

• Catalan (bilingual)

PARTNER PARTNER

Japanese / Arabic

• Finnish (2008)
• Danish (2008)
• Russian (2008)
• Galician (bilingual)
• Colombian
• Turkish
• Canadian French
• Valencian (bilingual)
• Chinese
• Argentinean
• Chilean
• Mexican
• American Spanish
• Brazilian Portuguese
• Polish
• Dutch
• Swedish
• Portuguese
• Greek
• Italian
• German
• French
• Spanish (Castillian)
• English UK
• English US

Male Female Language by by

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TELECOM ITALIA GROUP

A reliable speaker independent technology Broad Vocabulary & Flexible Recognition - recognizes up to 1,000,000 words; supports isolated and continuous speech even in the noisiest environment such as wireless Highly Accurate Speech Recognition - thanks to integration of neural networks and hidden Markov models, and detailed acoustic-phonetic units trained on large speech corpora Multi-language speech recognition (22 languages) Barge-in capability to guarantee high reactivity and robustness to noise and background speech; Garbage rules definition to match arbitrary spoken sequences not modeled by the grammar Powers Loquendo Speaker Verifier Tool package that automatically analyzes data collected in the field to improve service performances, including:

• Acoustic Model Adaptation (to the environment, speaker, channel

adaptation, etc.)

• Phonetic Learning to identify frequent formulations that have not been

covered and additional pronunciation variants

Loquendo ASR – Automatic Speech Recognition

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TELECOM ITALIA GROUP

Loquendo MRCP Server

Optimized client-server solution for the large-scale deployment of speech technologies in the telephony field, such as call centres, CRM, news and email- reading, self-service applications, etc. Full benefits of Loquendo’s high-performance technologies using standard protocols and languages. Easy-to-integrate through the standard IETF protocol MRCP (Media Resource Control Protocol). Both MRCP versions are supported: MRCP v1 (RFC 4463) based on RTSP/RTP and MRCP v2, the new IETF protocol, based on SIP/RTP

• ffering the new audio recording and Speaker Verification functionalities.

Loquendo MRCP Server is fully configurable and makes software components status available to both its onboard Management Console and external Management Systems through the SNMP protocol. Its modular architecture leaves Loquendo MRCP Server independent from ASR/TTS engine releases

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TELECOM ITALIA GROUP

TTS ASR SV VXML - CCXML VoxNauta

Fixed Mobile VoIP

Loquendo Voice Platform: VoxNauta Applications

Auto Attendant Voice Portal Voice Banking

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TELECOM ITALIA GROUP

Latest Releases …

Voice Control for Media Center System for avatar-based digital content production VoIP PABX integrated with Automatic Attendant

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TELECOM ITALIA GROUP

NY

Automotive and Navigation

Citigroup

Banking and Insurance A&D and Intelligence Health Care & Differently able Local & Central Government Telecommunications and Media Transportation

Customer Overview