Although many of you are well aware of PLSR, there may be some that - - PDF document

Slide 1 Welcome Home/start slide Presenters introduce themselves, sharing their role in the PLSR project and then where they are from. If applicable, Thank host library director and staff Go around the room and ask attendees to introduce themselves, including the library or system with which they identify. Slide 2 What is PLSR? Although many of you are well aware of PLSR, there may be some that are new to the process. So, a bit a background might be helpful. Wisconsin’s library system law, providing funding for coordinated regional library services, officially went into effect in 1971 when Senate Bill 47 was signed into law. And, while changes in society, resources, and technologies have created new demands and opportunities for systems, the law and services required of them as well as many of their practices are still relatively unchanged from the

• riginal law.

The Public Library System Redesign is a community-led project to thoroughly look at how services are provided throughout the state (and other states) and to develop, collaboratively, models to deliver services in a manner that offers improved services and equity, now and into the future. Slide 3 What is PLSR? Map Systems in Wisconsin range from single county systems to multi-county systems with 10 counties. This map provides a visual for the geographical makeup of the systems. While the next slide provides a statistical snapshot of the funding and configurations of systems. Slide 4 Systems in Wisconsin This is a picture of the structure of systems. The chart shows the variety and sizes of systems that exist today along with the State Aid received by each of the systems. How these individual services are provided to libraries is addressed in individual system plans. As the individual systems evolved the levels of service provided to meet these requirements have varied. The SRLAAW report and the LEAN study helped to highlight some of these variations. In addition, the Library System Survey completed by the individual systems as well as the library importance/satisfaction survey completed by member libraries help provide additional information to the project. Other services such as the regional ILS and technology support grew out of the needs of member libraries but are not specially addressed as mandated system services.

Slide 5 Steering Committee A Steering Committee was appointed by State Superintendent Dr. Tony Evers (appointment letter http://www.plsr.info/wp-content/uploads/2016/01/appointment-letter-from-dr-evers.pdf). Members

• f the committee represent different sizes of the libraries and systems and areas of the State. The

Steering Committee hired a project manager (WiLS) as part of the workgroup report process, and workgroups were populated by service experts and users who volunteered to be part of the process and come from all over the state. Slide 6 Equity The idea of equity is a critical piece of the process, as an outcome and as a measure of success for workgroup models and the work of the Steering Committee.

• The Department of Public Instruction has a clear mission of focusing on equity both for libraries and
• schools. By this, DPI does not define equity as equal. Rather, the focus is providing access to services and

resources that allows all students and citizens in Wisconsin with similar opportunities to be successful. For the PLSR process, as mentioned in the structure principles earlier, the Steering Committee has defined equity as: Ensure all Wisconsin public libraries have the capacity to provide equitable access to excellent library services regardless of the race, ethnicity, income, gender, or employment status of the people they serve,

• r their location within the state.
• There are examples among all the service workgroups of how libraries do not have equitable access to

services provided by systems across the state. The workgroups worked to identify these gaps in access, which will be shared in their recommendations reports, along with how any service model they recommend will improve equity. Slide 7 Recommendation Development Process The Steering Committee along with Core Recommendation Collaborators (CRC) and Model Development Summit participants will help to develop recommendations regarding the administrative, governance, and funding structure to support service model recommendations developed by project workgroups. The work of the Steering Committee with the CRCs and summit attendees will be facilitated by Russell Consulting, Inc. This work will take place between May and August 2018. Slide 8 Core Recommendation Collaborators The Steering Committee sought applications from individuals:

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With finance/budget, human resource, and governance/policy expertise and experience (these skills were not a prerequisite to participate).

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With strong communication skills, both written and oral.

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Who are able to think systematically, are considered thought leaders among their peers, and are able to consider future needs and adaptability.

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Who bring a perspective of what is best for library services to all residents of Wisconsin.

Applicants were evaluated on criteria that include diverse representation of geographic regions, sizes, knowledge, and experience. The Core Recommendation Collaborators will:

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Take a deep dive into the work done in the process so far.

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Review and consider feedback that is gathered from the library community.

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Work in partnership with the PLSR Steering Committee to develop a preliminary framework for an overall structure for administrative, funding and governance support for coordinated service models to libraries.

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Assist in the completion of a final report of recommendations that the Steering Committee will deliver to DPI. Slide 9-11 Summit Participants Again, The Steering Committee sought applications from individuals:

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With finance/budget, human resource, and governance/policy expertise and experience (these skills were not a prerequisite to participate).



With strong communication skills, both written and oral.



Who are able to think systematically, are considered thought leaders among their peers, and are able to consider future needs and adaptability.



Who bring a perspective of what is best for library services to all residents of Wisconsin. Applicants were evaluated on criteria that include diverse representation of geographic regions, sizes, knowledge, and experience. The Model Development Summit will bring together a larger group of interested stakeholders from within and outside of the public library community to provide input and guidance to assist the Steering Committee and CRCs with finalizing the recommendations the Steering Committee will deliver to DPI. The Model Development Summit Participants will:

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Review summary information that will be provided, written and online, to prepare for the two- day Model Development Summit.

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Attend two-day Summit on July 30-31, 2018 to help the Steering Committee and CRCs further develop administrative, governance, and funding structure recommendations. The Steering Committee, DPI staff, and CRCs will also participate in the Summit. Slide 12 Steering Recommendations This is when we start addressing these questions and others.  Will there be systems and, if so, how many?  Who will provide services? May be a conceptual idea of the type of agency or group that could provide the service  How will services be funded? Will additional dollars above State Aid be needed to implement portions of the recommendation. Cost sharing exists in many systems for one or more services.  When will it be implemented?  What will governance look like?

Slide 13 Key Inputs from Early Project Phases

• Principles of Structure – a set of principles devoted to the structure that they
• recommend. This document lays out that the Steering Committee will work to

guarantee that governance, administration, and funding recommendations will meet critical standards. The structure principles can be found on the PLSR site.

• Chapter 43 research— A review Chapter 43 to identify sections related to the process

and what might need to change based on the recommendations from the

• workgroups. They have also contacted other states and analyzing how statewide library

services are represented in other state statutes and service structures.

• HR Subcommittee Report – Questions/Issues to be considered as the project moves

forward.

• Funding Subcommittee Report – This subcommittee looked at how different funding is

allocated to fund system services.

• County relationships summary – Summary data from questions completed by systems to

indicate their relationships with member counties.

• System administration duties summary – Summary data from system directors to

capture their administrative roles and ones that might fit within workgroup models. Slide 14 Key Inputs from Report Development Project Phases These various inputs will be highlighted in the upcoming set of slides. Slide 15 Library Director Focus Groups/Survey Russell Consulting, Inc. was hired to conduct focus groups, a public survey, and ultimately as facilitator for the remainder of the PLSR Project. Their work included:  3 focus groups in northeast, northwest, and south central regions of the state  Follow up public library survey to 383 libraries between February and March 2018 A summary of the focus groups as well as a report on the public library survey results to be presented at the WAPL Conference in May 2018 and shared as a separate toolkit. The results of the focus groups and survey will help inform the recommendation process. Note: An initial survey on System Services Satisfaction and Importance was conducted as part of the workgroup data gathering process Slide 16 Workgroup Report Feedback Report feedback was received between April 2 - May 1 Will be used to help inform the recommendation process Feedback will be shared with the library community once it has been organized

Slide 17 Workgroup Report Review

The Steering Committee met for two days to collectively review and organize the workgroup recommendation reports to assist the Core Recommendation Collaborators (CRCs) and Steering when they begin their work in May to develop the overall recommendations that the Steering Committee will deliver to the DPI in early fall. The summaries focused on the key components – General model overview Administration--Management/coordination and staffing structure, boundaries, space and location Governance—Types of governing bodies, service feedback/assessment, general service accountabilities needs and concerns Implementation—General information, startup infrastructure needs and costs, startup staffing needs and costs, pilots/research/proof of concepts

Slide 18 Workgroup Report Review

Report highlights included:

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Most models included regional service provision

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Some included statewide coordination or provision for specific components

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Phased implementation to allow for flexibility; ensure service without disruptions; and/or learn/adapt during implementation

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Service advisory groups and/or service feedback/assessment Examples from Delivery Model include— All libraries within proposed regions get delivery from the regional delivery provider. The regions are connected by statewide delivery. Regions are flexible to closely align to ILS regions. Visualize a statewide delivery service management made up of a statewide delivery services coordinator and regional delivery managers. Statewide delivery advisory council.... A phased in approach over 5 years. Initial implementation is to establish proposed regional models in SE and NW parts of the state and convert their statewide connection to just having regional hubs connected.

Examples of Delivery questions include-- Administrative—Is .5 coordinator position sufficient? Governance—Who gets to choose the vendor? Model—How might flexibility be found in some systems for schools, etc. be accommodated? Slide 19 Recommendation Development Phase—Next Steps April 27, 2018 --- Initial phone -- Russell Consulting, Inc. and CRC/Steering May 18, 2018 --- CRC/Steering Meeting -- Kilbourn Public Library, Wisconsin Dells June 8, 2018 --- CRC/Steering Meeting -- Portage County Public Library, Stevens Point June 11, 2018 --- Preliminary Recommendation Report released June 11-July 20 --- Preliminary Recommendation Report Feedback period July 30 & July 31 --- Model Recommendation Summit

Slide 20 Steering Committee Preliminary Recommendation Feedback An opportunity for the library community to review the Steering Committee’s working recommendations and offer feedback This is a critical feedback period and you are encouraged to schedule time, with staff and/or with Boards, to review the recommendations Feedback period June 11-July 20 Steering Committee members are available to attend system/regional meetings to gather feedback and answer clarification/process type questions The feedback will be used to help refine the recommendation at the Model Recommendation Summit (July 30 & 31) Slide 21 Information to Review The information just covered along with other information inputs the committee and CRC members will be using to help develop the recommendations can be found by clicking on the Steering Committee on the PLSR.info website. The resources are located under the heading of Steering Committee Recommendation Development Phase. Slide 22 Ways to Follow along In addition to the Preliminary Recommendation Report Feedback comment period there are still all these ways to follow along and provide feedback now. Slide 23 Questions While sharing this report with staff, boards or others and questions arise you are unable to answer you can send them to the Steering Committee. Slide 24 Thank You! Thank you for attending and sharing your insights. The full slide deck, script and documents and resources referenced in the presentation are available on the PLSR website. Members of the Events/Communication team can assist if you wish to tailor the slide deck to a more specific audience. Slide 25 What else is in the toolkit? Slide Deck Presentation outline Presentation Recording Recommendation Development Handout