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All ll Paws s on n De Deck! k! Drastically Improving Animal - - PowerPoint PPT Presentation
All ll Paws s on n De Deck! k! Drastically Improving Animal - - PowerPoint PPT Presentation
City of San Antonio All ll Paws s on n De Deck! k! Drastically Improving Animal Care Services What at Cau ause ses s Inno nnovat ation? ion? 34,946 46 864,000 000 153,000 ,000 Animals Bexar San Antonio taken in to County
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Conf nflicti licting ng Voic ices es
Who are you listening to? “Too many stray dogs on the streets!”
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Be Best st Pra racti tices ces an and Res esearc earch
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En Enhanced anced En Enfor
- rcem
cement ent
- Faster response to priority calls
- Better enforcement of existing codes
- New codes to address current challenges
Contr ntrollin
- lling
g the e Stray y Popul ulat ation ion
- Trap, Neuter and Return (TNR)
- Spay/Neuter Partners
Lis istening ening to
- the
e Rig ight ht Peo eople ple
Developing a Balanced Approach
Increasi creasing ng Live e Relea ease e Rate
- High Volume Pet Partner
- Adoption, Rescue, Return to Owner
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In 1.5 years since implementation of Strategic Plan, ACS has
- ver doubled its Live Release rate while increasing capacity by
- ver 20%
Res esults lts
10 10% 30 30% 50 50% 70 70% 90 90%
Mont nthl hly y ACS S Live Releas ase e Ra Rate
FY 2008 – FY 2013 YTD
O J A J
FY 2008
O J A J
FY 2009
O J A J
FY 2010
O J A J
FY 2011
O J A J
FY 2012
O J A J
FY 2013
Implementation of Strategic Plan
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Pla lacem ement ent of Mi Miss ssing ing Pie ieces es
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Community Partnership is more than community engagement. Engagement seeks input and keep people
- informed. Partnership
requires community to participate in solution
Commu munity nity Par artne nership ship
San Antonio Animal Care Services
San Anton
- nio
io Pe Pets ts Alive! Univ iver ersit ity of Texas as at San Antonio
- nio
Best Friends iends & Pe PetS tSmar art Pe PetC tCo San Anton
- nio
io Area a Foundati ndation
- n
5 Local al Spay & Neuter er Partn tners ers San Anton
- nio
io Humane ne Socie iety ty Ove ver r 500 Local al Volun unteers eers Ove ver r 300+ local al Rescue e & Foster er Partn tners ers Animal al Defen ense e Leagu gue ACS S Advisor isory Board
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Improved ed Process cess
Animal Intake
Field: 58% (16,240 – 17,980 animals) OTC : 42% (11,760 – 13,020 animals)
Estimated Stray Animal Population 153,000
Euthanasia Rescue Adoptions RTOs TNR
Kennel Capacity 28,000 – 31,000
Focus cus on n the e pr process,
- cess, not
not the e drama ama
- Requires the collection and
understanding of data
- Requires effective management,
staff training, data focus decision making, and understanding where the “bottlenecks” in the system are.
- Lead to ACS’s stray hold
agreements & improved surgery process which increased capacity by 4,000
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Prioritize ioritized and dispat patch ched ed calls ls into
- 5
categ egories:
- ries: Ensures essential calls are
responded to quickly despite limited resources. Conver erted ed menta tality lity from dog catcher er to investi estigat ator:
- r: Spending 15 – 20 additional
minutes investigating in field per call, an officer can prevent a dog from entering “the system”
Improved ed Enf nfor
- rcem
cement ent
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- Increasing spay/neuter
services in an effective way provides long term solutions
- GIS technology can be used to
target existing and available resources
- ACS’s Trap Neuter and Return
(TNR) program increased cat Live Release rate from 24% in FY 2011 to 81% in FY 2013 YTD
Commu munity nity Sp Spay/Neut y/Neuter er
2
TRAP
1
RETURN RN
3
NEUTER TER
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Conclu nclusion sion
- Finding the missing pieces rather
than increasing our existing pieces are what lead to our recent success. This includes:
- Increased live outcomes
- Increased capacity
- Improved transparency
- Improved working conditions
- Use of data to build upon prior
successes
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