AGENDA 1. Chairs Welcome, Opening Remarks, and confirmation of - - PowerPoint PPT Presentation

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Northumberland Community Bank AGM 2020 AGENDA

1. Chair’s Welcome, Opening Remarks, and confirmation of quorum 2. Apologies 3. Minutes from last AGM 4. Presentation of Annual Accounts - 2019 5. Accept Accounts and Propose reappointment of Auditors 6. Presentation of Annual Review 7. Election of Directors 8. Election of Supervisory Committee

• 9. Questions from Members

10. Chair’s closing remarks

2 www.northumberlandcommunitybank.co.uk We are for people, not profit

• 1. Chair’s Welcome, Opening

Re Rema mark rks, s, and co confirma firmation tion of

• f

qu quor

• rum

um

• 2. Ap

. Apolog logies ies 3.

• 3. M

Minut inutes es from from last last AGM AGM

3 www.northumberlandcommunitybank.co.uk We are for people, not profit

4.

• 4. P

Pre resen senta tation tion of

• f Ann

Annua ual l Ac Accounts ts - 2018 and 20 2019

• 5. Accept Accounts and

Propose reappointment of Auditors

4 www.northumberlandcommunitybank.co.uk We are for people, not profit www.northumberlandcommunitybank.co.uk We are for people, not profit

• 6. Presentation of Annual Review by

Lauren Langton CEO

• Highlights and Challenges - 2019
• 2020 – to date……

5 www.northumberlandcommunitybank.co.uk We are for people, not profit

200 400 600 800 1000 1200 New Members Total Shares (£'000) No of Loans Granted Loans Granted (£'000) Loan Book O/S Year end (£'000) Loan Interest Received (£'1000)

NCB Growth 2016 - 2019

2016 2017 2018 2019

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Review of 2019 - Our Products and Services

• Improved Accessibility – for existing and

new members

• Loan Applications
• New “Family Loan” - £400
• New 2% Saver Account – successful pilot
• Social Media Platforms – don’t forget to

follow, share and like!

• Issue of 2018 Dividend 0.5%
• Payroll Deduction Scheme – 5 partners –

substantial contribution

7 www.northumberlandcommunitybank.co.uk We are for people, not profit www.northumberlandcommunitybank.co.uk We are for people, not profit

Review of 2019 - Our People and our Community

Staff and Volunteers LifeSavers Programme Northumberland Money Illegal Money Lending Team

8 www.northumberlandcommunitybank.co.uk We are for people, not profit www.northumberlandcommunitybank.co.uk We are for people, not profit

Challenges…

• Running the organisation with a small team
• Keeping on top of the regulatory requirements
• Growing our loan book
• Plugging the gap between our running costs and earned income
• Keeping Bad Debts to a minimum with a proactive but empathetic credit control
• Constant need to evolve and adapt to our members requirements

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COVID -19 Time to rethink and reshape?

10 10 www.northumberlandcommunitybank.co.uk We are for people, not profit

Good News – Member Offerings

• On-line – Improved application process to

join and apply for a loan

• Use of “Open Banking” and the new Post

Office – PayoutNow! Service

• Payroll Deduction Schemes – Expansion
• Family Loan – extended offering

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Our Strategic Partnerships & PAYROLL Partners.

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Future – Member Offerings

• Debit Card Account
• New Website launch – 6th

July

• Faster Payments – Gives

immediate access 24/7

13 13 www.northumberlandcommunitybank.co.uk We are for people, not profit 7. 7.

Election lection of D

• f Director

irectors

8. 8.

Supe upervis rvisory Comm

• ry Committee

ittee - Annual Annual Report Report and and Election lection

• f
• f Committe

Committee

9. 9.

Questions from Members Questions from Members

10.

• 10. Chair’s closing remarks