Agency Update
Angie Newell Vice President, Student and School Services and GAcollege411.org
DOE Regional Trainings June 2014
Agency Update Angie Newell Vice President, Student and School - - PowerPoint PPT Presentation
Agency Update Angie Newell Vice President, Student and School Services and GAcollege411.org DOE Regional Trainings June 2014 Topics State Programs Update Life$ense FAFSA Completion Tool New Website 2 State Programs Update 3
DOE Regional Trainings June 2014
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Counseling)
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GSFC’s marketing and promotion of website. XAP as our vendor. Established relationships with school counselors, DOE, USG and TCSG. XAP is slow to respond to request for new features from GSFC, DOE, USG and TCSG. Outreach activities of GSFC field staff. Most projects not completed on time. Website has good and useful information. Website performance is inconsistent. Established product, users are familiar with current functions and features of website. Poor customer service for GSFC and partners. Existing infrastructure. Loss of customers due to persistent technical difficulties.
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Internal Research
interviews
documentation
External Research
practices
Multiple Versions
Branding team
Project team
versions
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