Administration Systems February 3rd, 2000 Tibor von Karlowitz - - PowerPoint PPT Presentation

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Administration Systems February 3rd, 2000 Tibor von Karlowitz - - PowerPoint PPT Presentation

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Administration Systems February 3rd, 2000 Tibor von Karlowitz Higher Education Manager - WA Agenda Administration Systems - Berrick Krahnen Oracle PeopleSoft SAP Finance 1 Citrix Total Cost of Ownership - Tibor von

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Administration Systems February 3rd, 2000

Tibor von Karlowitz Higher Education Manager - WA

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Agenda

  • Administration Systems - Berrick Krahnen
  • Oracle
  • PeopleSoft
  • SAP
  • Finance 1
  • Citrix
  • Total Cost of Ownership - Tibor von Karlowitz
  • Discussion Session
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Higher Education Solutions Training February 2000

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Berrick Krahnen

Market Development Manager Education

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Admin Systems - ERP’s

OLAP/Data Warehouse Financial Management

Human Resource Management Interactive Business Technology Service-Value Support Operational Support Budget & Financial Management

Value Based Management Enterprise Application Integration Activity-Based Management Budget Execution & Control Workflow Grant Management Budget Formulation Web Services
  • Bus. Forecasting
& Planning Student Administration Advancement & Alumni Development Asset & Property Management Travel & Expense Management Contract Management Procurement Management Work Order Management Time & Absence Management Personnel Administration Recruiting & Staffing Workforce Planning E- Commerce EDI Funds & Cash Management Endowment Management Materials Management Cashiering Integrated Resource Mgmt Employee & Labor Relations Flexible Benefits & Payroll Professional Dev. & Career Mgmt. Desktop Integration Knowledge Management Approvals & Security Project Management Treasury & Investment Mgmt Auxiliary Services Management OLAP/Data Warehouse Financial Management

Human Resource Management Interactive Business Technology Service-Value Support Operational Support Budget & Financial Management

Value Based Management Enterprise Application Integration Activity-Based Management Budget Execution & Control Workflow Grant Management Budget Formulation Web Services
  • Bus. Forecasting
& Planning Student Administration Advancement & Alumni Development Asset & Property Management Travel & Expense Management Contract Management Procurement Management Work Order Management Time & Absence Management Personnel Administration Recruiting & Staffing Workforce Planning E- Commerce EDI Funds & Cash Management Endowment Management Materials Management Cashiering Integrated Resource Mgmt Employee & Labor Relations Flexible Benefits & Payroll Professional Dev. & Career Mgmt. Desktop Integration Knowledge Management Approvals & Security Project Management Treasury & Investment Mgmt Auxiliary Services Management
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Enterprise Resource Planning (ERP’s)

  • What are they:
  • Devolved Administration Systems
  • Large campus wide networks
  • Access to everything by every-one
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Our Goal

  • Recognise the Opportunities
  • Dispel the Myths
  • Enlist the appropriate resources
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ERP Players

  • Oracle
  • Callista
  • Peoplesoft
  • SAP
  • Technology 1
  • Citrix
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Industry Trends

5 10 15 20 25 30 35 40 45 50 Years El ectr i ci ty Radi
  • Per
sonal Com put er s Tel evi si
  • n
I nt er net T echnol
  • gy
T i m e to 5 0 M i l l i
  • n U sers
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Oracle

  • Key Player in Enterprise Databases
  • 65% of the top 100 companies
  • Financial control of over $1 Trillion pa
  • Committed to client independence
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Oracle

“With the introduction of Oracle 8i, we developed the most important set of enhancements to our database technology since Oracle’s introduction 20 years ago. If the internet turns out not to be the future

  • f computing, we’re toast…….”

Larry Ellison 1998

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Oracle

  • 300% Commitment to JAVA
  • Full JAVA Clients for all Oracle applications
  • Enterprise portal - Web DB - client independent
  • Clearly committed to Apple

—Working closely with Apple to certify MRJ —Oracle 8i introduced on iMac —Openworld

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Oracle

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Oracle Training

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Oracle

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Oracle

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Oracle

  • Take away messages

—Major database vendor for ERP systems —8i & Web DB deliver client independence —Working closely with Apple to certify MRJ

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Callista

  • Utilises Oracle Development Tools
  • Developed by Deakin University
  • Provides Student Administration only
  • NT Client only
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Callista

  • Virtual PC
  • Web Delivery in Beta

—Awaiting MRJ Certification

  • Relationship still to be established
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PeopleSoft

  • 400+ Univ. world wide
  • Some Aust/NZ customers

using PS modules

— UNSW — The Univ. of Sydney — The ANU — Univ. of WA — The Univ. of Adelaide — USQ — CQU — The Univ. of Queensland — Griffith University — Auckland — UniTech — Dept. Education Victoria — Dept. Ed. WA

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PeopleSoft

SQL PeopleSoft Database Server JOLT Web Browser
  • n Macintosh
HTTP JVM on Macintosh (PS Web Client) Macintosh Citrix Client PeopleSoft Application Server Web Server Citrix Server JOLT SQL Citrix Protocol
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PeopleSoft

“PeopleTools 8, scheduled for release with Enterprise Performance Management in the fourth quarter of 1999, embraces the key principles of applications for eBusiness —100 percent Internet, open integration, business intelligence, and rapid and flexible

  • deployment. “
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PeopleSoft

“With PeopleSoft 8, PeopleSoft is focusing on a thin client, server-centric architecture that enables secure end user access to PeopleSoft applications from any commercially available Web browser …

  • ver a low-bandwidth connection. “
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PeopleSoft

  • Take away messages

—Moving to a client independent model —Student module released December ‘99 —Development tools upgrade - free —Data Scalable —Supports 95% of the users —Joint Sales Calls

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About SAP

  • Worldwide presence in over 90 countries
  • Solutions for companies of all sizes and all

industry sectors.

  • Software offerings:
  • R/2 for mainframe computers.
  • R/3 for client-server (or networked)

computer systems.

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SAP Customers

Some sites using SAP in Australia

  • Australia Post
  • Optus
  • NSW Govt — Agriculture, Land & Water, Treasury
  • QLD Govt — Rail, Treasury
  • Taronga Zoo
  • State Super Corporation
  • Monash
  • RMIT
  • La Trobe
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SAP Customers

Some sites using SAPGUI for Macintosh

  • Apple Computer
  • Optus
  • Attorney General’s Department
  • Public Service Merit Protection Commission
  • La Trobe University
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SAPGUI for Macintosh

Power of R/3, with advantages of a Mac

  • Native client.
  • One Button Installer.
  • Balloon Help & AppleGuide.
  • AppleScript automation.
  • Easy editing with multiple levels of undo, cut &

paste, and drag & drop.

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About Technology 1

  • Offices across Australia and NZ
  • Solutions for Finance and Student Admin.
  • Finance 1

— Financial Management Information System

  • Student 1

— Student Administration for Higher Ed.

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Technology 1 Australian Customers

  • Finance 1 —
  • Seven Network,
  • Aussie Home Loans,
  • Dept. of Prime Minister &

Cabinet,

  • Sky Channel,
  • City of Perth,
  • Port of Brisbane,
  • Queensland Treasury

Corporation.

  • VUT
  • Student 1 —
  • Curtin University,
  • University of SA,
  • Bond University,
  • Southern Cross

University,

  • Flinders,
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Considerations

  • Backend database can be Oracle, Ingress or others,

Finance & Student 1 act as middle-ware.

  • Both Modules are very network intensive,

therefore Citrix is a good alternative, especially for remote campus users. Even Windows users at some Universities are keen to move to Citrix.

  • Student 1 is very intensive, PIII/350 is the

recommended CPU.

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Finance 1 & Student 1 Macintosh Solutions

  • Windows Client only
  • Terminal (version 9.2 will end this option)
  • VirtualPC
  • Citrix
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Citrix

  • Offers

—True thin client support —No reliance on Java or current hardware

technologies

—Full functionality of any software to any

platform

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Citrix

  • Customers include

—Optus —University of NSW —UWA —RMIT —Charles Sturt —Film Australia —Flight Centres —University of Sydney —Murdoch —Wollongong —University of QLD

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Citrix

  • Take away messages

—Great Solution for low bandwidth networks —Allows cross platform integration —Good Australian knowledge base —Ability for joint sales calls —Escalation procedures being established

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In Conclusion

  • We have story for most ERP systems
  • Integration capabilities improving daily
  • Call on us or our partners for assistance
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Total Cost of Ownership

TCO

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Queensland Police Service

Largest government installation in Australia

  • 6,000 Macintosh CPU’s
  • 10,000 users
  • 400 locations!
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Queensland Police Service

Largest government installation in Australia

  • Servers -

246 (53% Mac, 31% Unix, 16% Other)

  • Client - desktop

5,176 (93% Mac, 7 % Wintel)

  • Client - mobile

415

  • Peripherals

1,735

  • Network devices

1,215

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Queensland Police Service

  • Gartner endorsed report into total cost of
  • wnership
  • Saved $30 million in 1998
  • - Compared to Wintel environment
  • Innovative adopters of technology
  • e.g. QuickTime VR
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Queensland Police Service

  • Key Success factors
  • High level of commitment and effectiveness of the IS staff within the
  • rganisation. 87% rate themselves as “highly motivated”!
  • 42% less IS staff than a typical Wintel-based organisation
  • Higher degree of vendor, platform and application standardisation

which contributed significantly to favourable TCO results.

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Queensland Police Service

  • Key Success factors (cont…)
  • Longer than average utilisation of desktop technology. Over 50% of the

desktop fleet at the end of 1998 was more than 3 years old. Although

  • ver 70% of the end users reported that their computer systems provided

the tools necessary to do their jobs.

  • Lower than average downtime labour costs - 42% lower than similar

Wintel-based organisation.

  • Management, Support and Development costs being 53% lower than a

typical Wintel-based organisation.

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Queensland Police Service

  • Strategies for Improved Performance
  • The report suggested that there is scope for QPS to further reduce

their TCO while at the same time improving delivery of IS services to end-users

  • Training - Study found that QPS did not invest enough in
  • training. Result was lower support & management costs

but higher indirect and hidden costs such as increased number of “How do I….” requests.

  • Assessment found a deficiency in QPS’s Help Desk
  • Fleet replacement
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Queensland Police Service

“The actual Total Cost of Ownership of the distributed computing environment within the QPS organisation during the 1998 calendar year, compared to a similar sized typical Australian State Government organisation deploying primarily Wintel-based technology, is summarised over page”.

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Queensland Police Service

(TCO Analysis)

—

Typical Actual Actual/Typical % Diff

  • Direct Costs (budgeted)
— Hardware and Software

$27,738,541 $11,575,403 42 %

— Management

$15,872,709 $6,251,455 39%

— Support

$6,617,192 $4,305,418 65%

— Development

$2,782,342 $1,203,208 43%

— Communications

$8,012,437 $3,318,380 41%

  • Indirect Costs (unbudgeted)
— End User IS Costs

$15,667,630 $21,379,563 136%

— Downtime

$2,069,591 $1,193,278 58%

  • Annual Total Cost of Ownership

$78,760,442 $49,226,705 63%

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Queensland Police Service

  • How do we get the good news out?
  • “How to save millions on IT” brochures are

available to distribute

  • Pdf available for electronic distribution. More

detail than the above brochure and is a 12 page report

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  • Gartner report at an Australian

University?

What Next?

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Think different. ™