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Above My Pay Grade: Incident Response at the National Level Jason Healey Atlantic Council Traditional Incident Response But at the national level, incident response is a different game Implications for Misunderstandings between geeks and


  1. Above My Pay Grade: Incident Response at the National Level Jason Healey Atlantic Council

  2. Traditional Incident Response

  3. But at the national level, incident response is a different game Implications for • Misunderstandings between geeks and wonks • Attribution • Decision making • Large-scale response (or miscalculations about response)

  4. EXAMPLE: LARGE SCALE ATTACK ON FINANCE

  5. Large-scale Attack on Finance Sector Who Is Their First External Call To? Bank A Bank B Exchange Clearing House

  6. First: Call a Law Firm!

  7. Then Mandiant or CrowdStrike!

  8. After That: Tell the Cops… Bank A Bank B Exchange FBI Clearing House USSS

  9. Then Share within the Sector • Operational sharing and crisis management • Shared with all financial institutions Bank A • Sector-wide incident response via audioconfernce ‘bridge’ line Bank B • Typically heard: FS/ISAC • “What’s the vulnerability?” • “Is there a patch?” Exchange • What IP addresses? • “What works to mitigate? Clearing House

  10. When More than Tech Discussions Are Needed… Policy-Level Incident Response • Senior company and government FSSCC FBIIC executives across all sector and Bank A regulators • Management response via audio Bank B bridge FS/ISAC • Typically heard: • “How healthy is the sector?” Exchange • “What do we do if it gets Other ISACs worse?” Water, Energy, Telecom… Clearing House • “Can markets open as normal tomorrow?”

  11. If Markets are Melting… Treasury Within Treasury • Escalate to the senior leadership, FSSCC FBIIC especially political appointees Bank A Bank B FS/ISAC Exchange Other ISACs Water, Energy, Telecom… Clearing House

  12. If Markets are Melting… President’s Working Group on Financial Markets Treasury Highest Level of Financial Decision-making FSSCC FBIIC • No different than any other Bank A financial crisis! • Secretary, Chairs of FRB, SEC, Bank B CFTC FS/ISAC Exchange Other ISACs Water, Energy, Telecom… Clearing House

  13. The Cyber Response… President’s Working Group Department of Homeland Security on Financial Markets • But what does that actually mean? • And what then? Treasury FSSCC FBIIC Bank A DHS Bank B FS/ISAC Exchange Other ISACs Water, Energy, Telecom… Clearing House

  14. The Cyber Response… President’s Working Group on Financial National Cybersecurity and Markets Communications Integration Center • 24/7 operations floor Treasury • Includes US-CERT, ICS-CERT, NCC FSSCC FBIIC Bank A DHS Bank B NCICC FS/ISAC Operations Planning Analysis Watch & Warning Assist & Assess Liaison Exchange DHS CIA DoD Other ISACs Water, Energy, Telecom… Treasury FS-ISAC State & Local Clearing House FBI Justice NSA USSS Others State

  15. If Incident Needs Escalation A “ Significant Cyber Incident … requires increased national coordination” as it affects • National security • Public health and public safety • National economy, including any of the individual sectors that may affect the national economy or • Public confidence Cyber Unified Coordination Group Bank A Cyber UCG IMT NTOC Bank B DHS FS/ISAC NCCIC Exchange USCC Operational Response Other ISACs Water, Energy, Telecom… Clearing House Telcos

  16. Who Coordinates Above DHS?

  17. Who Coordinates Above DHS?

  18. Who Coordinates Above DHS?

  19. If Incident Needs Escalation National Security Council Policy Response Cyber Directorate ICI-IPC Cyber Response Group Bank A Bank B DHS DHS CIA DoD FS/ISAC NCCIC FBI NSA State Exchange Operational Response Others Other ISACs Water, Energy, Telecom… Clearing House “The Interagency”

  20. If Incident Needs Escalation National Security Council Policy Response Deputies Committee Cyber Directorate ICI-IPC Cyber Response Group Bank A Bank B DHS DHS CIA DoD FS/ISAC NCCIC FBI NSA State Exchange Operational Response Others Other ISACs Water, Energy, Telecom… Clearing House “The Interagency”

  21. If Incident Needs Escalation President of the United States Policy Response Principals Committee Deputies Committee Cyber Directorate ICI-IPC Cyber Response Group Bank A Bank B DHS DHS CIA DoD FS/ISAC NCCIC FBI NSA State Exchange Operational Response Others Other ISACs Water, Energy, Telecom… Clearing House “The Interagency”

  22. Why This Works • Since – Worst-impact cyber conflicts generally caused by nations, not individuals and – Cyber conflicts tend not to be “network speed” • Process translates “cyber crisis” out of technical channels • Into the time-tested traditional national security crisis management • Countries with NSC equivalents have natural edge to those without … like China

  23. Why This is a Good Thing: Provides Process for Tough Decisions • Enables national-level technical response options • Commitment of additional resources to help private sector response – Money, personnel, intelligence • Determine “ what nation is responsible? ” • Enables response using levers of national power: – Diplomatic, economic and yes, military

  24. Why the Process Might Not Work or Otherwise Suck: • It doesn’t always work even for physical crises! • When government wants to control the response • The “Katrina” of something on the edges of the system • The “Six - Day War” • True Cyber War

  25. Why the Process Might Not Work: If We Are At Cyberwar! Financial Response President’s President Working Group Treasury on Financial Markets Principals Committee Policy Response Governors SECDEF, CJCS Deputies Committee FSSCC FBIIC Cyber Directorate ICI-IPC Cyber Response Group FEMA Bank A Regional UCG COCOM Bank B FS/ISAC Cyber DHS Exchange NCCIC Command Operational Response NTOC Director FBI Military Response Clearing House

  26. Why the Process Might Not Work: If We Get Stupid… Financial Response President’s President Working Group Treasury on Financial Markets Principals Committee Policy Response Governors SECDEF, CJCS Inside the Beltway, they Deputies Committee FSSCC FBIIC forget the real response, Cyber Directorate the real battle isn’t in DC ICI-IPC Cyber Response Group FEMA Bank A but at the banks under Regional UCG COCOM attack and in the private- Bank B FS/ISAC sector networks Cyber DHS Exchange NCCIC Command Operational Response NTOC Director FBI Military Response Clearing House

  27. QUESTIONS? Cyber Statecraft Initiative • International conflict, competition and cooperation in cyberspace • Publications (all at our website, acus.org) • Public and Private Events jhealey@acus.org Twitter: @Jason_Healey

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