About I Info-Tech R Research G Group Founded by Joel McLean, - - PowerPoint PPT Presentation
About I Info-Tech R Research G Group Founded by Joel McLean, Info-Tech Research Group opened its doors in 1997 with a small group of employees. Today, with more than 600 employees and a membership base of over 35,000 clients worldwide,
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Founded by Joel McLean, Info-Tech Research Group opened its doors in 1997 with a small group of employees. Today, with more than 600 employees and a membership base of over 35,000 clients worldwide, Info-Tech is North America’s fastest growing full-service IT Research & Advisory firm. Offices located in London, Toronto, Las Vegas, and Sydney.
This plan is designed to help CIOs build and communicate a clear strategy for the next 90 days. This is a key time for CIOs to demonstrate leadership and technology capability. Use this document to build a plan for the next 30-90 days for how you can help your organization and your department thrive despite the COVID-19 pandemic. The CIO will play a critical role across this crisis and this is an opportunity to shine.
On average, our clients see their stakeholder satisfaction scores get
20% closer to a perfect
score each year.
Largest gain in one year
Minimum improvement per year by 53% of members
Lowest net improvement
From 92% to 89%... who are we to judge?
Follow our standardized path to drive IT maturity & effectiveness for your department.
ADDITIONAL INFO-TECHSERVICES
Helping members improve their IT departments since 1997
The Info-Tech Performance Difference
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Business Satisfaction with IT
74% 77% 80% 79% 81% 74% 73% 73% 72% 74% 70% 74% 78% 82% 86% 90% Start of Membership Year 1 Year 2 Year 3 Year 4 Measuring Business Satisfaction Not Measuring
We deliver the level of support that best suits your needs:
with best practice methodologies, and final deliverables.
to give you on-demand project support when it really matters.
identify what needs to improve with robust, client-tested assessments.
workshops for critical projects. DI DIY Tool Toolkit kit
“Our team has the capability to run this project but some tools & resources would save us time and effort.” “Our team is managing the project, but could use some check-ins to help keep us on track.” “Our team is looking for a simple way to collect data, turn it into insights and communicate with stakeholders across
“We need to kickstart this project and make immediate progress.”
Diagno Diagnostic ics Wor
Mem Member ber Advisory Advisory Access Access
MANAGE ANDIMPROVE Building IT core processes isthe single most important part of any IT executive’sjob
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CIO Vendor Management Applications Project & & PortfolioManagement Data & & BusinessIntelligence Infrastru ructure & Operations Enterprise Architecture Security
Security Operations
Data & Endpoint Security
Project Management Office
PortfolioManagement
Office
Security Strategy& Governance
Strategy &Governance
Architecture
Requirements & Analysis
Requirements &Design
Evaluation Strategy SoftwareReviews Data Management& Enterprise Information Strategy &Operating Data &Business Intelligence
CIO VendorLandscapes
Asset Management
CIO
Governance
EnterpriseIntegration
Management
Collaboration platforms andtools
Model
ArchitectureDomains BIStrategy
Landscapes Operations
Landscapes
(DAM)
Landscapes
Management
Landscapes
Intelligence
Value & Performance
Manage Business Relationships
Measurement
People& Strategy& Value& Application Strategy& Value& People& Strategy& Value& Leadership Governance Performance Development Governance Performance Leadership Governance Performance
Attract &Select IT Governance, Risk & Manage Business Architecture &Strategy CustomerRelationship Business Analysis Asset Management Availability& Disruptive &Emerging
Relationships
Management
Performance
Measurement
Planning Implementation
Management
Management
Systems
Devices Management & QA
OrganizationalDesign
Operations
Strategy
DR &Business
Management Continuity
Optimization Budgeting
Microsoft Licensing Purchase ReferenceGuide
Phase 3: 3: Evaluate Agreement Options
Choose the Agreement Most Suited to yourOrganization
Phase 4: Manage Purchases and Licenses
Evaluate Resellers and Negotiate your Agreement, Adopting Best Practices for Future LicenseManagement
Review Microsoft Licensing
Phase 1: Establish Licensing Requirements
Reduce Spend and AuditRisk Microsoft Licensing Effective License Position (ELP) Template
Info-Tech’s contract review & negotiation program saves hard dollars from your budget annually
Info-Tech has identified
savings through our contract review process
Activities
Build negotiations strategies for each major ITcontract Review critical terms and conditions (T&C’s) for IT products and services Identify Key negotiation tactics for each majorcontract
Phase 2: 2: Evaluate Licensing Options
Understand the Organizations Effective License Position
Benefits
Drive cost savings through holistic contract reviews Control rising renewal costs on support agreements Protect your organization with vendor management best practices.
EXAMPLE PROJECT
Infrastructure Security Applications Project Management
CIO-CEO Alignment IT IT Staffing Assessment
Define IT Mandate Align with Business Partners
Measure & Manage IT IT Performance
CIO Business Vision Measures Stakeholder Satisfaction Prioritize Key Initiatives Justify IT’s Headcount Allocate Staff More Effectively
Manage Core IT IT Process
Understand Your Strengths & Weaknesses Train & Develop Your Team
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The process to select the right IT vendor can be long and difficult.
clients is a time-consuming process
right questions to ask
handpicked clients to interview
conclusions across vendors is impossible
SELECT VENDORS EFFECTIVELY AND EFFICIENTLY
Product Scorecard
A comprehensive report on an individual software, aggregating feedback from real IT professionals and business leaders. Net Promoter Score & Planned Renewal Rates Features & Vendor Capability Breakdown Version & Module Satisfaction Levels Comparisons by Organization Size, Usage, and Role Individual Comments & Recommendations from users
Category Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension. User Satisfaction Rankings Business Value Scores Vendor Capability Comparisons Individual Feature Evaluations Emotional Connection to Products
SELECT VENDORS EFFECTIVELY AND EFFICIENTLY
Industry-specific coverage across the 14 most common member verticals BUILD A DATA-DRIVEN IT STRATEGY
Workshop Preparation (Offsite) Business Case & Enterprise Requirements Define BusinessArea Requirements Formulate Vendor Selection Criteria Define Selection Tactics and Implementation
Workshop objectivesand scopeplanning Confirm workshop
Identify up to threeareas that will contribute in the workshop Set workshop agenda and secure participants’ commitment Information gathering The case forBI/analytics Industry outlook for BI/analytics Enterprise level -business requirements Identify business goals,
Identify high-level data/ analytics requirements Map business needs to key features of BI/analytics tools Discuss business BI/ analytics challengesand
Identify business needs Map business needs to key features of BI/analytics tools Discuss authoritative data environment Identify challenges,
environmentalconstraints Solutionarchitecture Consolidateworkshop’s
requirements Develop high-level solution architecture Discuss requirements in the context of vendors’offerings Refine requirements Shortlistvendors Develop vendor selection tactics and approach Define the select and implement project Create use-case scenarios for vendordemos Develop vendor demoscript Define high-level implementationstrategy Define high-level implementationroadmap
Project Workshops
A valuable way to plan your IT project
facilitators guide you through an innovative workshop held onsite at your location.
Process Workshops
A dynamic way to enhance your core IT processes and build a world-class operation. Engage your IT team onsite at your location in an innovative workshop.
Example: Business Intelligence Vendor Selection
5-Day Workshops
An innovative approach toconsulting. Your most pressing IT problems solved in one week.
Day 1 Day 2 Day 3 Day 4 Day 5
Info-Tech provides best-practice research to to make your job easier.
Tools & Templates Step-by-Step Methodologies Benchmarking & DiagnosticPrograms Training & Executive Coaching Insights & Advice from 36,000+ Peers
01 MANAGE AND IMPROVE 02 FASTER AND MORE EFFECTIVELY COMPLETE YOUR 03 TRAIN AND DEVELOP YOUR 04 BUILD A DATA DRIVEN 05 A STEP-BY-STEP PROGRAMTO
Visit infotech.com
A research and advisory program to systematically improve your IT department.