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A Scrutiny Committee update on: Street Cleansing Waste and Recycling 11 th October 2016 Street Cleansing Street Cleansing Statistics Tranche 2013-14 2014-15 2015-16 Litter Detritus Litter Detritus Litter Detritus 1 4 6 4 5 5 4


  1. A Scrutiny Committee update on: Street Cleansing Waste and Recycling 11 th October 2016

  2. Street Cleansing

  3. Street Cleansing Statistics Tranche 2013-14 2014-15 2015-16 Litter Detritus Litter Detritus Litter Detritus 1 4 6 4 5 5 4 2 10 9 4 7 4 5 3 7 7 4 6 4 4 Individual Average 7 7 4 6 4.3 4.3 Overall Average 7 5 4.3 Table 1: NI195 History in Waltham Forest: 306 separate locations within the borough are randomly selected and surveyed and graded A to D. Grade A and B being acceptable and Grade C and D being a fail. Therefore to achieve a 4% 12 roads failed.

  4. Current Achievements Environmentally friendly machines, reducing the • carbon footprint when compared with previous machines used Wire brushes used to help remove weeds whilst • sweeping A hose is used to clear leaves and detritus between • cars for a deeper clean Easy adaption for gritting purposes during winter • months Big Belly Bin Trial • Britain in Bloom – Walthamstow Village and • Cleveland Park Spring Clean – borough wide including • schools, faith groups and residents associations Street Parties – borough wide •

  5. Weed Spraying and Leafing Weed spraying Following the weather that continued through spring, weed control was difficult in both • the commercial and amenity sectors this year. It is advised that you only spray – When it is not raining or surfaces are still wet – When Temperatures are below 28ºC – There is no more than a steady wind of between 3-15 kilometres an hour, blowing away from sensitive areas Room for improvement next year, with a contingency plan for such occurrences for • example exploring alternative methods that would not be affected by the weather Preparation for leaf fall Annual leafing plan supplied • Extra resources planned for start of October • Assistance from new machines • To increase recycling yield from • leaf collections in comparison to previous years

  6. Next steps More comprehensive reporting via neighbourhood officers • Review of current cleansing schedules – due to more roads now having parking • restrictions meaning that these should be cleaned with a mechanical sweeper as opposed to by hand which in turn gives a more effective result Increasing the amount and quality of • recyclates collected Trialling an initiative to reduce the amount • of dog fouling in parks, open spaces and streets. £400 fly tipping on the spot charge can now • be issued by Neighbourhood Officers Neighbourhood Officers alongside Urbaser • Supervisors will now provide the NI195 score. Which enables us to carry this out on a more frequent basis

  7. Refuse and Recycling

  8. Current Service Offering Collection frequency % of housing Service Description Receptacle Dwellings served stock TW W F Refuse (140 litre capacity) Houses with 82,000 81 storage space Wheelie Bin available at the Dry recycling (240 front of their litre) property Food & Garden 65,000 64 (240 litre) Green translucent Plastic sack Flats above shops plastic sacks 3,000 3 provided quarterly Communal bulk bins, ranging in Four wheeled bulk capacity Blocks of flats 18,000 18 bin depending on the number of properties served

  9. Waste and Recycling Tonnages vs. Housing Stock 800 101500 751.74 101,090 673.06 668.68 700 101000 640.09 650.09 600 100500 Waste (kg/ household) 500 100,340 100,340 Households 100000 400 99,800 99500 351.72 343.84 300 278.76 322.99 299.44 99000 99,130 200 98500 100 0 98000 2011/12 2012/13 2013/14 2014/15 2015/16 Residual HH Waste HH waste sent for recycling, reuse or composting Number of households Residual waste down 13.5% Recycling is up by 18.9% Number of dwellings have increased by 2%

  10. Why has the recycling rate dropped? MRF Code of Practice introduced April 2015, fully adopted by Biffa MRF October 2015

  11. Without the introduction of the MRF Code of Practice the recycling rate would have risen 40.00% 2500 36.85% 36.66% 2267.51 33.62% 35.00% 31.77% 35.5% 34.6% 2000 32.6% 30.00% 27.74% Rejected recycling (tonnes) 30.8% Recycling rate (%) 25.00% 27.1% 1500 20.00% 1192.95 1000 15.00% 1048.67 954.06 10.00% 702.27 500 5.00% 0.00% 0 2011/12 2012/13 2013/14 2014/15 2015/16 Axis Title Projected Total Recycling Rate if no rejected loads occurred Actual Total Recycling Rate Total Rejected Recycling All NLWA boroughs have been experiencing similar issues – shared rejection rate was 5% across all boroughs as standard

  12. What are we doing to tackle this? Insight and Analysis Rejected loads by round 2015/16 8% 8% 8% 45 41 39 39 6% 40 5% 5% 5% 35 4% 4% 30 30 4% Rejected loads 3% 3% 26 26 3% 3% 25 3% 25 22 2% 2% 2% 20 19 18 18 18 20 2% 1% 17 2% 1% 14 1% 15 12 11 10 9 8 10 7 5 5 5 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 NAC NAN NAS Unknown Percentages show the number rejected per year Round

  13. Outcomes

  14. Contract Rectifications and Defaults Rectifications act as a formal warning to the contractor to correct a situation that should have • been carried out routinely as part of their responsibilities. A default is issued if the rectification isn’t adhered to in the timeframe or the situation has occurred for the second time in a set timeframe, usually a month. Defaulting a contractor means issuing a financial penalty. 1 April 2016 – 19 September 2016 1 April 2015 – 19 September 2015 Kier Rec 1406 38 Defaults 38 7 Urbaser (Street Cleansing) Rec 160 15 Default 9 3 The digital journey for resident reporting has improved, in turn this makes it quicker and simpler • for us to monitor elements of both of these contracts. The digitalisation process has enabled us to see what’s happening in real time reporting. For example neighbourhood officers carry tablets which can take photographs and issue on the spot rectifications to the contractor Kier’s performance dipped in the second quarter of this financial year, regarding bin collections • Kier responded to these formal warnings and put an immediate remedy into place. In addition • to this they developed a contingency plan to prevent such an occurrence happening in the future

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