a best practice recommendation from NCOA Pennsylvania Community - - PowerPoint PPT Presentation

Session Zero Implementation a best practice recommendation from NCOA

Pennsylvania Community Living Initiative Stanford Master Trainer Monthly Conference Call - Training Session January 31, 2017, 9-10am

This project was supported, in part by grant number 90CS0053-01-00, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

Overview

• Session Zero
• What, Why, When
• Types of Session Zero
• Presentation Materials
• Conclusion

Session Zero: What? Definition: Information session offered prior to Session One of workshop as a marketing tool.

Arizona Living Well Institute

Session Zero

Why?

Session Zero

• Increase number of

workshop participants

Fact

A recent study found that Session Zero may facilitate enrollment, increase participant retention, and foster positive views of the program.

ncoa.org, 2016

Session Zero First Step to Self-Management

• Provides an opportunity to explain the program purpose,

benefits, content, and time commitment

• Assist potential participants assess his/her readiness to attend a

workshop

• Confirm the commitment of those who are interested in or have

already registered for a workshop.

Session Zero

• Answer questions and concerns
• Opportunity to meet facilitators
• Demonstrate activities that take place during the program
• Serves as an opportunity to collect baseline data, and alleviate

administrative burden on workshop facilitators.

• Ensures time is not taken away from Session One of the

workshop.

Session Zero Team Effort

• Building/Property Manager
• Director
• Assistant Director
• Service Coordinator
• Social Worker
• Tenant Council President
• Other key team members

Building Relationships

Session Zero

When?

When to Offer Session Zero?

One to four weeks prior to workshop

• Depending on Type

(Registration/Presentation)

• Availability

Note: If you are using Session Zero as the time to fill out paperwork, then is should be the week before the workshop starts

Ideal Session Zero Situation

• Prior to Session Zero (3 weeks)
• newsletters, calendars, fliers
• Host Session Zero During:
• regularly scheduled group meeting
• health fair
• resident/tenant council meeting
• lunchtime

When marketing the workshop, also market Session Zero!

• Allows time to market if less than ten

people sign up

• Allows organizers to know the

numbers of interested persons for future programs and create a wait list

• If you sign up more than 20, you’ll

have time to schedule another workshop, or create a waiting list for the next one

Ideal Session Zero Situation

Types of Session Zero Stanford’s verses Modified

Know Your Audience!

Stanford’s Session Zero Version “You Can Break the Symptom Cycle”

• 45-60 minutes
• Provides a snapshot of workshop

materials

• Has a prepared script that can be

altered to your needs

• Allows time for questions and also to
• rganize a class time, date from

participant input

Modified Session Zero

• Informal, short (up to 30 minutes),

simple, and easy to put together

• Can be modified to fit the needs of the

group

• 45-60 minutes if completing forms
• Provides an overview of the workshop

and materials

• Introduces facilitators to participants

Presentation Materials

Session Zero Presentation Materials

Script Flip chart & Markers Workshop Charts Easel/Tape Living a Healthy Life Resource Book Relaxation CD & CD Player

Session Zero Presentation Materials

Flyers Sign-up Sheet Pens/Pencils Copies of Workshop Overview/Fact Sheet

Participant Surveys Business Cards

Small Incentive to Say, “Thank You”

Conclusion Preparing for Session Zero

• Stay in contact with facility hosting the Session Zero
• Reminder phone calls to participants before the Session Zero
• Tailor Materials for your Audience
• Make sure you have all of the materials needed for the type of

Session Zero you’ll be conducting

• Invite the host location’s contact person(s)

References

• National Council on Aging. (2016). Chronic Disease Self-Management Program: Six weeks to a healthier life. Retrieved

from https://www.ncoa.org/resources/sample-presentation-conducting-session-zero-in-prisons/

• National Council on Aging. (September 2013). CDSMP Workshops Session Zero (Informational Session) Script.

Retrieved from https://www.ncoa.org/resources/cdsme-session-zero-sample-script/

• National Council on Aging. (2015). Successful Completion of CDSMP Workshops: Can session zero make a

difference? Retrieve from https://www.ncoa.org/resources/webinar-successful-completion-of-cdsmp-workshops-can- session-zero-make-a-difference/

• National Council on Aging. (June 2016). Tip Sheet: Increasing Completion of Chronic Disease Self-Management

Education (CDSME) Workshops. Retrieved from https://www.ncoa.org/resources/increase-participant-completion/

• National Council on Aging. (2016). “To Do or Not To Do?” Zero Session. Retrieved from

https://www.ncoa.org/resources/sample-presentation-to-do-or-not-to-do-session-zero/

Resource

• National Council on Aging. (2017). CDSMP: Health for a life time. Retrieved from

https://www.ncoa.org/resources/cdsmp-health-for-a-lifetime/

• National Council on Aging. (2017). Recruitment video: Chronic disease self-management program. Retrieved from

https://www.ncoa.org/resources/recruitment-video-chronic-disease-self-management-program-english/

Questions and Answers

Thank You!