8/5/2020 Subcommittee: Crisis Service System Successes CCS - - PowerPoint PPT Presentation

Behavioral Health Integration Strategies PIAC Subcommittee: Crisis Service System

8/5/2020

Successes

RAE/ASO collaboration meetings

CCS providers contracted as RAE providers = no gaps

Joint RAE/CSS monitoring, identification and resolution

• f systemic

concerns

Collaborative process improvement strategy design

Continuous RAE/CSS communication and program information sharing

Collaboration to help individuals gain access to appropriate levels of care

RAE/CCS Coordination

RAE to Crisis System connections Prioritize referrals Collaboration Future Needs: Member level information Integrated respite workgroup

Transition Strategies

ATU Residential CSU

Expedited process Shorter average lengths of stay Discharge coordination Family involvement Cross-systems Discharge coordination By referral

Region 5/CCS Mobile Response Team

• Co-located COA

care manager

• Mobile Crisis Team

Next Steps Barriers

Denver Health PES

• Explore EPIC chat
• Access to

information

Region 3/CCS Mobile Response Team

Next Steps Barriers

SAFY Mobile Crisis

• Access to

information

• Opportunities

Network & ASOs

• CSS Providers are contracted with COA to

deliver BH services

• For COA, holds regular meetings with the Crisis

ASO in our regions:

• Discuss any concerns
• Keep each other informed about any

new/vital information

• Problem solve if there are questions or

issues that arise

• Regular meetings and consistent, open

communication are crucial to these relationships

• Continued collaboration is key to continued

success in the future