2019 Investor Presentation & Strategy Update
Tuesday, 18 June 2019
2019 Investor Presentation & Strategy Update Tuesday, 18 June - - PowerPoint PPT Presentation
2019 Investor Presentation & Strategy Update Tuesday, 18 June 2019 Important notice This presentation has been prepared by Link Administration Holdings Limited (Company) together with its related bodies corporate (Link Group). The material
Tuesday, 18 June 2019
This presentation has been prepared by Link Administration Holdings Limited (Company) together with its related bodies corporate (Link Group). The material contained in this presentation is intended to be general background information on Link Group and its activities. The information is supplied in summary form and is therefore not necessarily complete. It should be read in conjunction with Link Group’s other periodic and continuous disclosure announcements filed with the Australian Securities Exchange, and in particular, Link Group’s half year results for the 6 months ended 31 December 2018. It is not intended that it be relied upon as advice to investors or potential investors, who should consider seeking independent professional advice depending upon their specific investment objectives, financial situation or particular needs. The material contained in this presentation may include information derived from publicly available sources that have not been independently verified. No representation or warranty is made as to the accuracy, completeness or reliability of the information. All amounts are in Australian Dollars unless otherwise indicated. Unless otherwise noted, financial information in this presentation is based on A-IFRS. Link Group uses certain measures to manage and report on its business that are not recognised under Australian Accounting Standards or IFRS. These measures are collectively referred to in this presentation as ‘non-IFRS financial measures’ under Regulatory Guide 230 ‘Disclosing non-IFRS financial information’ published by ASIC. Management uses these non-IFRS financial measures to evaluate the performance and profitability of the overall business and Link Group believes that they are useful for investors to understand Link Group’s financial condition and results of operations. Non-IFRS measures are defined on Appendix 5A of the 2018 full year investor presentation. The principal non-IFRS financial measures that are referred to in this presentation are Operating EBITDA and Operating EBITDA margin. Management uses Operating EBITDA to evaluate the operating performance of the business and each operating segment prior to the impact of significant items, the non-cash impact of depreciation and amortisation and interest and tax charges, which are significantly impacted by the historical capital structure and historical tax position of Link Group. Management uses Operating EBITDA to evaluate the cash generation potential of the business because it does not include significant items or the non-cash charges for depreciation and amortisation. However, Link Group believes that it should not be considered in isolation or as an alternative to net operating cash flow. Other non-IFRS financial measures used in the presentation include Recurring Revenue, gross revenue, EBITDA, EBITA, EBIT, Operating NPATA, working capital, capital expenditure, net operating cash flow, net operating cash flow conversion ratio and net debt. Significant items comprise business combination costs, integration costs, IT business transformation and client migration costs. Unless otherwise specified those non-IFRS financial measures have not been subject to audit or review in accordance with Australian Accounting Standards. Forward-looking statements are statements about matters that are not historical facts. Forward-looking statements appear in a number of places in this presentation and include statements regarding Link Group’s intent, belief or current expectations with respect to business and operations, market conditions, results of operations and financial condition, including, without limitation, future loan loss provisions, financial support to certain borrowers, indicative drivers, forecasted economic indicators and performance metric outcomes. This presentation contains words such as ‘will’, ‘may’, ‘expect’, 'indicative', ‘intend’, ‘seek’, ‘would’, ‘should’, ‘could’, ‘continue’, ‘plan’, ‘probability’, ‘risk’, ‘forecast’, ‘likely’, ‘estimate’, ‘anticipate’, ‘believe’, or similar words to identify forward-looking statements. These forward-looking statements reflect Link Group’s current views with respect to future events and are subject to change, certain risks, uncertainties and assumptions which are, in many instances, beyond the control of Link Group, and have been made based upon Link Group’s expectations and beliefs concerning future developments and their potential effect upon us. There can be no assurance that future developments will be in accordance with Link Group’s expectations or that the effect of future developments
forward-looking statements made include, but are not limited to, general economic conditions in Australia; exchange rates; competition in the markets in which Link Group will operate and the inherent regulatory risks in the businesses of Link Group. When relying on forward-looking statements to make decisions with respect to Link Group, investors and others should carefully consider such factors and other uncertainties and events. Link Group is under no obligation to update any forward-looking statements contained in this presentation, where as a result of new information, future events or otherwise, after the date of this presentation.
18 June 2019 Link Group Investor Presentation & Strategy Update 2
09:00am (30 mins) Welcome & group strategy (John McMurtrie) 09:30am (30 mins) Banking & Credit Management (Robbie Hughes) 10:00am (30 mins) Link Fund Solutions (Karl Midl) 10:30am (15 mins) Morning tea 10:45am (30 mins) Corporate Markets (Lysa McKenna & Susan Ring) 11:15am (30 mins) Retirement & Superannuation Solutions (Dee McGrath & Susan Ring) 11:45am (30 mins) Technology & Operations - Integration & efficiencies (Paul Gardiner) 12:15pm (30 mins) PEXA (Marcus Price) 12:45pm (15 mins) Outlook & closing (John McMurtrie) 01:00pm (30 mins) Lunch 01:30pm Investor session with Link Group executive
18 June 2019 Link Group Investor Presentation & Strategy Update 3
John McMurtrie 18 June 2019
Link Group Investor Presentation & Strategy Update 4
EMEA Ireland UK South Africa Germany Dubai France Luxemburg Netherlands Italy APAC Australia NZ Hong Kong India Philippines PNG
From FY2020, Link Group will realign our operating model and organisation structure to best achieve our strategic goals and leverage the benefits of being an international organisation
Leadership Team
John McMurtrie * Revenue segment reporting ** PEXA Investment
REGIONS Operating Businesses Technology & Operations*
Paul Gardiner
Value added products & services (e.g. Empirics, Orient Capital, Company Matters, Link Advice & EPS)
Group Functions
Retirement & Superannuation Solutions* Fund Solutions* Corporate Markets* Banking & Credit Management* Property** Risk & Compliance Finance Human Resources & Brand Legal Acquisitions & Investments
Chris Addenbrooke Lysa McKenna (APAC) Susan Ring (EMEA) Dee McGrath Marcus Price Wendy Phillis Andrew MacLachlan Michael Rosmarin Janine Rolfe John Hawkins Robbie Hughes
18 June 2019 Link Group Investor Presentation & Strategy Update 5
Susan Ring (EMEA) Karl Midl
Leading market position in attractive industries
Optimistic on medium-long term opportunities, realistic about short term market pressures. Confident about the business resilience and quality of the team
1
Proprietary and scalable technology platforms
2
Large and loyal client base
3
Strategically positioned for long-term growth
4
Strong financial profile
5
Track record of value creation through business combinations and migrations
6
Experienced management team
7
Leading position in
13 markets
across 9 jurisdictions
80%
recurring revenue Executive team average industry experience
>20 years
Strong balance sheet with pro-forma leverage at bottom of guidance range Acquisition & integration of over 40 business combinations
18 June 2019 Link Group Investor Presentation & Strategy Update 6
Link Group has a closely aligned platform of services and common users. There are multiple opportunities to leverage this platform to provide growth
People / Asset Owners
Pension Assets Property Equity Debt
People / Asset Owner touch points
Mobile App Online Chat SMS Customer Portal Contact Centre
Link Group’s clients - Custodians of people’s assets
Banks Pension Funds Listed Companies Investment Funds Government CONNECTING PEOPLE WITH THEIR ASSETS
Asset Type We provide:
Share Registry Services Investment Fund Administration Retirement & Superannuation Solutions Loan Administration
While offering value added services such as:
Investor Relations Services Regulatory Oversight & Reporting Governance, Secretarial & Share Plan Support Data Analysis & Data Security Paper & digital forms Emails Paper & digital statements
18 June 2019 Link Group Investor Presentation & Strategy Update 7
z
Retirement & Superannuation Solutions
Superannuation & pension fund administration
Stakeholder engagement
Trustee support services
Superannuation funds
Pension funds ~1,995 Fund Solutions
AFM / management company (‘ManCo’) solutions
Fund administration & transfer agency services
ISA plan management
Traditional asset managers
Hedge funds
PE and RE funds ~627 Corporate Markets
Share registration
Stakeholder engagement
Investor management services
Listed entities
Shareholders ~2,140 Banking & Credit Management
Loan servicing and admin
Liquidation and recovery of non-performing loans
Compliance and regulatory
Debt funds
Retail & investment banks
Pension funds and insurers ~1,005 Technology & Operations
Core systems development and maintenance
Digital solutions
Security and data solutions
Link Group
Broad range of clients ~840 Property
Electronic property exchange platform
Lodgment and settlement services
Lending institutions
Conveyancers ~350**
Equity accounted investment
Global business lines will drive consistency and coordination, driving stronger business performance
Key services Clients Geographical split Revenue
EMEA * FTE by Division as at 30/04/19, excludes CPCS, Unallocated Group FTEs ** FTE employed by Pexa (non-Link Group FTE). Rest of Group BU
FTE*
APAC 18 June 2019 Link Group Investor Presentation & Strategy Update 8
Link Group has established operations in 13 international jurisdictions providing enormous opportunity to expand our broader product suite, leveraging existing local knowledge, relationships and expertise
Connecting people with their assets.
18 June 2019 Link Group Investor Presentation & Strategy Update 9
Regulation & Compliance
1
Technology & Digitisation
2
Outsourcing
3
Capital Markets Activity
4
18 June 2019 Link Group Investor Presentation & Strategy Update 10
LAS separation complete and integration on track Strengthened executive management team Secured AustralianSuper contract renewal Increased shareholding in PEXA Divested CPCS, increasing balance sheet flexibility Established market entry into Italy, The Netherlands, Hong Kong and Luxembourg
18 June 2019 Link Group Investor Presentation & Strategy Update 11
Drivers of growth
Growing with our clients in attractive markets Product and service innovation Integration and efficiency benefits Client, product and regional expansions Identifying adjacent market
service excellence and relationship management
larger global network
customer centric technology (e.g. Max award for financial services app
in a row)
advice, investor relations)
important markets
local operations
disciplined bolt-on acquisitions to supplement global expertise (e.g. Flex- Front & NHL in The Netherlands)
resulting from a larger global presence
Centres of Excellence
technology to support scaled operations
existing adjacent markets (e.g. sale of CPCS)
assess a range of corporate and other actionable targets
shareholding in Pexa to 44%
1 2 3 4 5
Horizon 1 Horizon 2 Horizon 3
Strategic priorities Deliver exceptional service Continual reinvestment Deliver benefits of scale Identify, attract and retain talent Sustainability Support our clients and their stakeholders Expand our business
18 June 2019 Link Group Investor Presentation & Strategy Update 12
18 June 2019 Link Group Investor Presentation & Strategy Update 13
Link Group is a leading asset servicer in EMEA operating across 8 highly regulated jurisdictions
At a glance, Link Group EMEA currently:
3 business lines
worlds largest corporations
Link Group EMEA - Geographical breakdown
(CY2018 pro-forma revenue)1,2
Link Group EMEA - Divisional breakdown
(CY2018 pro-forma revenue)2
1. Divisional percentages based on gross revenue prior to eliminations. 2. Pro forma revenue excludes CPCS - sale announced January 2019 (completion expected to occur on 28 June 2019). Rest of the world 65.3%
APAC 64% EMEA 36%
UK Ireland Germany South Africa Channel Islands Italy Netherlands Other 18 June 2019 Link Group Investor Presentation & Strategy Update 14
Corporate Markets Fund Solutions Banking & Credit Management
18 June 2019 Link Group Investor Presentation & Strategy Update 15
Corporate Markets Link Fund Solutions Banking & Credit Management
to local authorities
Loan Servicer
Clients Key services Position
Retirement & Superannuation Solutions
Leading market position Building a larger presence Market opportunity
18 June 2019 Link Group Investor Presentation & Strategy Update 16
We partner with a diverse customer base of blue chip businesses and have over 2,500 client relationships
ISSUERS AND BORROWERS INVESTORS AND BUSINESS MANAGERS ASSET MANAGERS AND ASSET OWNERS
18 June 2019 Link Group Investor Presentation & Strategy Update 17
Corporate Markets Link Fund Solutions Banking & Credit Management
Interest on cash balances ↓ Funds inflow ↑ Defaults Given reporting in AUD Given reporting in AUD Given reporting in AUD ↓ IPO and Corp Actions ↓ AUM Lower lending ↑ Defaults ↑ International share plans Lux provides additional EU jurisdiction ↑ UK and EU replica fund structures Limited impact given EU footprint Impact on capital market growth Potential shift to EU jurisdictions for UCITS Impact on capital market growth
With a large operational presence in both UK and Europe, Link Group is well placed to support clients and mitigate any structural impacts of Brexit
Delays in Brexit are having a knock-on-effect on business decisions
Likely Positive Effect Likely Negative Effect Mixed/Uncertain Effect
Rising Interest Rates GBP Depreciation Market Growth Slowdown UK <-> EU Distribution Regulation & Governance Changes
18 June 2019 Link Group Investor Presentation & Strategy Update 18
Corporate Director (ACD) of the LF Woodford Equity Income Fund (Fund), is to always act in the best interests of all investors in the Fund.
the best interests of all investors of the Fund and it will continue to do so. Financial Conduct Authority (FCA)
the Fund. LFS will continue to co-operate fully with the FCA throughout this process and will answer any questions which the FCA has regarding the Fund.
regarding the FCA investigation.
18 June 2019 Link Group Investor Presentation & Strategy Update 19
Strong strategic fit, aligned with Link Group’s strategy
Compelling strategic rationale and on track to realising the benefits
1
Extension and diversification of Link Group’s business profile and geographic exposure
2
Provides immediate scale and leadership in the UK and a platform for Europe
3
Significant opportunity for Link Group to drive growth and further efficiencies post-acquisition
4
Defensive financial profile and attractive acquisition economics
5
18 June 2019 Link Group Investor Presentation & Strategy Update 20
Robbie Hughes 18 June 2019
Link Group Investor Presentation & Strategy Update 21
from origination to performing & non-performing loan management
bank lenders, SPVs/opportunistic investors, private equity funds, life insurers and pension funds)
residential, commercial real estate, SMEs and infrastructure)
The Netherlands and Italy
B&CM divisional revenue contribution (CY2018 pro-forma revenue)1, 2
1. Divisional percentages based on gross revenue prior to eliminations. 2. Pro forma revenue excludes CPCS - sale announced January 2019 (completion expected to occur on 28 June 2019).
B&CM revenue by geography (CY2018 pro-forma revenue)1, 2
UK Ireland Europe B&CM Rest of Group
18 June 2019 Link Group Investor Presentation & Strategy Update 22
The most experienced and stable management of any servicer covering all main asset classes
ISO27001 certified (Certification Europe) ISAE3402 compliant
industry experts
Additional €15bn AUM relating to back up services
loans under management
Additional 90,000 loans relating to back up services
Experience of managing loans in
15 jurisdictions
Covering complex structured transactions e.g. CMBS/ RMBS to simple bilateral loans
% Revenue per Jurisdiction % Revenue per Proposition Ireland 62% NPLs/Bank Deleveraging 57% UK 28% Bank Outsourcing 30% Italy 3% New Lending Services 11% The Netherlands 3% Other 2%
18 June 2019 Link Group Investor Presentation & Strategy Update 23
Illustrative Revenue Tree
Commercial Asset Other (e.g. Corporate Credit) Infrastructure Asset Residential Asset Lender
Funds Debt
Retains the Exposure? Loan Origination incl Packaging & Underwriting Due Diligence & Portfolio Services
1 5
Yes
Performing Non-performing Loan Administration Loan Workout Stand by servicing Facility Agency
2 5 4
No
Securitisation Portfolio Sale Loan Administration Loan Workout Master Servicing Primary & Special
2 4 3 5
Link Group Key BCM Services
Origination New loan packaging, underwriting & funds drawdown process
1
Loan Administration Manage Borrower Relationship/ including all back
through the loan life cycle Master Servicing Oversee loan administration from a portfolio compliance perspective; responsible for cash reporting and data management Loan Workout Implement portfolio and loan based deleveraging strategies Adjacent Services Facility agent: Day to day loan administration, monitoring and distribution of funds, Financial/Non Financial covenant monitoring
Stand-by servicing: Protect lenders from the risks of other servicers failure through the provision of Cold, Warm, Hot, Dynamic back up servicing Due diligence: Assessment of debt portfolio quality/recovery levels to assist portfolio pricing Fitch and Standard & Poor’s rated activities
2 3 4 5
18 June 2019 Link Group Investor Presentation & Strategy Update 24
trade stages, ability to diversify
success
been proven
driving more advanced decision making
competitive pricing to offset scale disadvantage
scalability by using a 3rd party
can be more appealing as reduced friction in the value chain
NPLs/Bank Deleveraging Bank Outsourcing New Lending Servicing Client Snapshot
B&CM Strategy underpinned by 3 core segments
18 June 2019 Link Group Investor Presentation & Strategy Update 25
Brexit-Uncertainty impacting capital markets in the UK altering deployment of capital in Europe European GDP growth
2019 and 1.6% for 2020; general slowdown in Europe due to Global uncertainty Developing regulatory landscape may provide
Bank Balance Sheet Clean-up - The ECB has set target dates for banks to make full provision for bad debts; potential to stimulate further NPL sales
£
Global economies at different phases of a recovery cycle Increasing move towards automation and digitisation Bank outsourcing increasing (post deleveraging) embracing new Fintech Digital solutions
18 June 2019 Link Group Investor Presentation & Strategy Update 26
Europe represents a significant opportunity for Link Group where it can leverage the strengths of its client service proposition
1 Source: EBA 18 June 2019 Link Group Investor Presentation & Strategy Update 27
right to win new Clients
services for NPL/Bank Servicing
retention of key clients beyond existing markets
meet Market/Client increasing expectations
Grow with our Existing Clients Transform our Services
Lean, Enlighten & Off-Shoring
transformation capability to transform our proposition
Ensure we are in peak condition
enable Digital Bank transformation in Bank Outsourcing
class capability as a tech enabled platform where investors can deploy capital to lenders
Develop New & Innovative Tech Enabled Services
market leader in Italy
Greece, India/China
jurisdictions and identify new markets for deployment
Expand into New Jurisdictions
18 June 2019 Link Group Investor Presentation & Strategy Update 28
NPL/Bank Deleveraging NPL – Follow NPL curve around the globe
Bank Outsourcing
new fintech and digital solutions which will provide opportunities for Link Group given our credibility and proven track record
by exploiting opportunities in existing and new jurisdictions New Lending Servicing
experience – execute our Dutch proposition
existing markets and seek to expand into new jurisdictions
UK Total Market €4.2Tr NPLs €60Bn Ireland Total Market €200Bn NPLs €14Bn India Total Market €1.58Tr NPLs €184Bn China Total Market €11.8Tr NPLs € 236Bn Netherlands Total Market €1.7Tn NPLs €40Bn Greece Total Market €211Bn NPLs €94.6Bn Italy Total Market €1.6Tr NPLs €222Bn
Established Jurisdictions Existing Opportunities Emerging Markets 18 June 2019 Link Group Investor Presentation & Strategy Update 29
Drivers of growth
Growing with our clients in attractive markets Product and service innovation Integration and efficiency benefits Client, product and regional expansions Identifying adjacent market
enhancing existing client relationships
balance revenues between performing and non-performing segments
jurisdiction alongside
investment supporting service excellence (e.g. improving data insights for clients)
integrated local middle
and an international back office solution (Leveris) in The Netherlands
jurisdictions alongside
and China)
in the Australian market, leveraging Link Group scale and presence
efficiency benefits (Enlighten, Pega workflow)
service excellence and target operating model
from acquisitions in The Netherlands
excellence and office consolidation
connection with Leveris platform
scale in select markets through M&A
administration services (ie reg tech)
1 2 3 4 5
Horizon 1 Horizon 2 Horizon 3
Strategic priorities Deliver exceptional service Continual reinvestment Deliver benefits of scale Identify, attract and retain talent Sustainability Support our clients and their stakeholders Expand our business
18 June 2019 Link Group Investor Presentation & Strategy Update 30
Karl Midl 18 June 2019
Link Group Investor Presentation & Strategy Update 31
Fund Solutions Rest of Group
enabling them to focus on their core expertise of investing and distribution by providing fund governance and fund administration activities
presence in Luxembourg
(AFM)
full fund hosting including establishment, approval and governance LFS divisional revenue contribution (CY2018 pro-forma revenue)1, 2 LFS divisional revenue contribution (CY2018 pro-forma revenue)1, 2
1. Divisional percentages based on gross revenue prior to eliminations. 2. Pro forma revenue excludes CPCS - sale announced January 2019 (completion expected to occur on 28 June 2019).
ANZ UK Ireland
18 June 2019 Link Group Investor Presentation & Strategy Update 32
Link Fund Solutions
Fund Regulatory Set-Up Fund Launch Regulatory Control Fund Governance Fund Administration Fund Distributions Subscriptions and Redemptions Adviser related charges
Technology Enabled Platform Setup Manage Pay Experienced staff including industry experts
AUM /AUA £106bn
Loyal and mature client base Serving over 100 investment managers with over 300 funds (majority of funds being open ended) CONTRACT STRUCTURE Pricing model: % of AUM Average length of contract: 3 years Average tenure of top 40 relationships is greater than 10 years Pan European Funds Solution provider
18 June 2019 Link Group Investor Presentation & Strategy Update 33
“Proactive Acceleration of Growth”
18 June 2019 Link Group Investor Presentation & Strategy Update 34
Due to growing levels of regulation there is an increasing propensity to outsource. Link Group has specialist expertise to manage this challenge on behalf of clients
Source: Management information.
Depositary / Trustee Safeguards assets, Operational oversight Sponsor AFM Retains legal and regulatory responsibility for fund Fund roles (some outsourced to third party
Fund Administrator Transfer Agency Investment Manager Distribution
LFS is Fund Administrator and/or Transfer Agent for ~98% of its AFM clients
Law Firm Advice on set-up Accountant / Auditor Yearly check of books
Onshore (i.e. UK):
LFS acts as AFM thereby responsible for the operations of the fund
LFS active
Depositary / Trustee Safeguards assets, Operational oversight Fund Board of Directors ManCo ManCo appointed by Fund Board to take on responsibility of the management of the fund, appointing the investment manager, administrator and the distributor Fund roles (some outsourced to third party
Fund Administrator Transfer Agency Investment Manager Distribution
LFS is Fund Administrator and/or Transfer Agent for 87% of its ManCo clients
Law Firm Advice on set-up Accountant / Auditor Yearly check of books
Offshore (i.e. Ireland):
LFS owns a Management Company (ManCo) from which it can support third party funds and provide AIFM services
LFS active
18 June 2019 Link Group Investor Presentation & Strategy Update 35
United States Europe Asia
77% of non-domestic funds registered for distribution in Hong Kong are Luxembourg-domiciled funds
UK AUM approx. £1.2 trillion Ireland AUM approx. €3.6 trillion Luxembourg AUM approx. €4.2 trillion Europe (other) AUM approx. €2.0 trillion
US fund managers distribute to continental Europe either through Ireland or Luxembourg Asian fund managers distribute to continental Europe primarily though Luxembourg
18 June 2019 Link Group Investor Presentation & Strategy Update 36
UK AFM Assets under Management (£ Billions)
drive increase in AuM
regulatory burden, drive cost efficiency, simplify cross border complexity and focus on investing activities and distribution
wave of new complex regulation (UCITS V&VI, AIFMD, MiFID II, PRIPS, CP86, FCA AMMS)
governance acting as an extra layer of oversight
~£500bn 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0% 9.0% 10.0%
400 600 800 1,000 1,200 1,400 2015 2016 2017 2018 2019
Hosted AuM (LHS) Inhouse AUM (LHS) % AuM hosted (RHS)
Estimated 3rd party AFM / Manco AuM by jurisdiction % AuM hosted United Kingdom ~9% Ireland ~4% Luxembourg ~8%
18 June 2019 Link Group Investor Presentation & Strategy Update 37
Link S&WIM Fund Partners Carne Link Universal Investment Fund Rock Mgmt Co. Lemanik Asset Mgmt MDO Mgmt Co. Fund Partner Solutions
UK Ireland Luxembourg
AFM / MANCO Assets under Management (UK, IRE, LUX markets)
UK fund manager)
Competitive strengths
dominant player)
AUM AUM AUM
Fragmented market Largest AFM provider
Entry into Luxembourg doubles Link Group’s addressable market
18 June 2019 Link Group Investor Presentation & Strategy Update 38
Highlights:
performance easily
investment information quickly
history.
Real time information
performance easily
information quickly
(Alexa enabled) Transactions
Savings Account. Simplifying Account Management
‘inbox’ for communicating with end investors securely.
web chat
18 June 2019 Link Group Investor Presentation & Strategy Update 39
Contract start date October 2004
Appointed AFM to 13 trusts
Appointed AFM to 8 retail funds incl TA & FA for investor register Transfer of 5 further
AFM, FA & TA Launch of 5 NURS funds, Acting as AFM, FA & TA Launched a further 10 sub funds Launch of Authorised Contractual Scheme Property Fund Successfully delivered complex collectivisation project transferring assets from their directly managed L&P funds to Link OEICS
2004 2019 Value
Average monthly volumes: 1,400 regular saver collections 1,600 lump sum applications 100 telephone calls
New 3 year contract extension agreed Launched a further 2 sub funds
£4.7 bn AuA
18 June 2019 Link Group Investor Presentation & Strategy Update 40
Drivers of growth
Growing with our clients in attractive markets Product and service innovation Integration and efficiency benefits Client, product and regional expansions Identifying adjacent market
market leading position and reputation
excellence, risk, regulatory and compliance
relationships and leverage strong market network (particularly in the case of Brexit)
accounts to capture future opportunities from existing clients
sell opportunities across divisions (ie share registry, CoSec)
administration capabilities
strategy
presence in Luxembourg, Ireland and Australia
existing service
jurisdictions
benefits of the Local Government Pension Schemes
excellence, location and transformation strategy
services and centres
cooperation with Australian office
refresh to reduce costs and improve service quality
where we have the skills to remain or become a market leader
transfer agency proposition
1 2 3 4 5
Horizon 1 Horizon 2 Horizon 3
Strategic priorities Deliver exceptional service Continual reinvestment Deliver benefits of scale Identify, attract and retain talent Sustainability Support our clients and their stakeholders Expand our business
18 June 2019 Link Group Investor Presentation & Strategy Update 41
Lysa McKenna & Susan Ring 18 June 2019
Link Group Investor Presentation & Strategy Update 42
Our business is multi-jurisdictional, leveraging local operations and a global product suite
At a glance, Corporate Markets currently:
largest corporations
per annum
(meetings and webcasts) per annum
Corporate Markets divisional revenue contribution (CY2018 pro-forma revenue)1, 2
1. Divisional percentages based on gross revenue prior to eliminations. 2. Pro forma revenue excludes CPCS - sale announced January 2019 (completion expected to occur on 28 June 2019).
Corporate Markets revenue by geography (CY2018 pro-forma revenue) 1, 2
Australia UK Other Corporate Markets Rest of Group
18 June 2019 Link Group Investor Presentation & Strategy Update 43
Corporate Markets product suite, geographic footprint and market position1
Source: ASX, publicly available stock exchange data
Characteristics
Revenue Split: Revenue by Service:
Share registry Shareholder mgmt and analytics Stakeholder engagement Employee share plans Company secretarial
Recurring Non-Recurring
18 June 2019 Link Group Investor Presentation & Strategy Update 44
Shareholder Management & Analytics
analysis
communications
management technology
Stakeholder Engagement
management & communication
Share Registry
services
communication
Employee Share Plans
platform
Company Secretarial
services
services
administration solutions
Over 3,000 corporate clients and over 40 million individual shareholders Corporate Markets
18 June 2019 Link Group Investor Presentation & Strategy Update 45
Link to investor
Link Investor Centre mobile app
employees to register a portfolio and manage their holdings on the go.
Australia, New Zealand and Hong Kong.
Link to client
miraqle platform refresh
advantage through an enhanced and mobile responsive user interface, now live.
through API-friendly integrations.
B2B B2C
18 June 2019 Link Group Investor Presentation & Strategy Update 46
18 June 2019 Link Group Investor Presentation & Strategy Update 47
WASION HOLDINGS
By leveraging a range of entry points, Link is able to provide clients with multiple value added solutions
across jurisdictions
relationship
19 73 207 163 74 64 2017 2019 7+ products 1+ products Other
~4x increase in clients with 7+ Corporate Markets services Relationship with 75% of ASX 300 Relationship with 79% of ASX 300
Link Group relationships within the ASX 300
Link Group Products
18 June 2019 Link Group Investor Presentation & Strategy Update 48
A key growth strategy is to use existing market penetration – to cross sell additional Corporate Markets services.
Sirtex Scheme - 2018
shareholder support for Varian offer to provide institutional and retail shareholder engagement services
advisors only had to deal with one entity
solicitation campaign in advance of the CDH/CGP scheme meeting
investors and build position
escalate any dissent to Sirtex & advisors
resolution by 98% Viva Energy – July 2018
Viva Energy REIT was a key factor in selection process
team
Relations website G8 Education – September 2018
pricing key factors in selection process
services in 2019
engagement mandates
18 June 2019 Link Group Investor Presentation & Strategy Update 49
Susan Ring 18 June 2019
Link Group Investor Presentation & Strategy Update 50
Business Mix
1200+
clients
350+
Share Plans
~4m
shareholders
350+
Local Authorities in Treasury
Clients
Geography ~1,200 staff
2x operational centres of excellence and technical centre
Cash balances
£650m Market
Leading
Treasury advisor to local authorities Share Register
Leading
Corporate Markets EMEA divisional revenue contribution (CY2018 pro forma revenue)1, 2 Corporate Markets EMEA revenue by geography (CY2018 pro forma revenue)
1. Divisional percentages based on gross revenue prior to eliminations. 2. Pro forma revenue excludes CPCS - sale announced January 2019 (completion expected to occur on 28 June 2019). 18 June 2019 Link Group Investor Presentation & Strategy Update 51
Corporate Markets Rest of EMEA UK Other
Our customer relationships are deep and varied
Customers span all industry sectors
59%
Retail Financial Services and Banking Energy Tech and Telecoms Health Hospitality Utilities Education
Customers span all size sectors
26
FTSE100
91
FTSE250
+ =
117
FTSE350 +
UK LISTED COMPANIES
50+
AIM100
43%
AIM
+ 90%
LOCAL AUTHORITIES +
80%
TOTAL MARKET =
TREASURY SOLUTIONS
Diversity of Customer Portfolio
Ireland Channel Islands UK Local Authorities FTSE All- share, AIM and other FTSE 250 FTSE 100 Treasury Share Investment Services Share Registration Non- recurring Recurring 10Y+ 5Y+ <5Y Geography Type of Client Services Recurring Length of Relationship
Positive customer satisfaction
Customer Satisfaction Index (CSI) 81.9% Customer Effort (‘Ease of doing business with’) 8.2 out of 10 Net Promoter Score (NPS) 27.2%
2019 customer survey results
18 June 2019 Link Group Investor Presentation & Strategy Update 52
Value Add
Registration Services
Fee per IPO Average fee per corporate action Average revenue per fixed fee contract
companies with fixed fee contract
Fee drivers Volume drivers
IPOs
corporate actions of listed companies
Corporate actions Shareholder registry
Average fee per shareholder
companies with a fee per shareholder contract Average
shareholders per company
+ + + X X X X
Fee drivers Share Plan Services
Total SAYE balances Number of SAYE participating employees Admin fee per participating employee
Number of SIP participating employees Administrative fee per participating employee Number of executive plans Administrative fee per executive plan
SAYE All-Employee share plans SIP Executive share plans
Interest rate
Volume drivers
X X X X + + +
products: UK, Germany, SA, UAE
relations team
portfolio with more AIM clients than competitors
delivery: every interaction client branded
Interests (now 30 jurisdictions globally): provider of choice
Dividend Monitor index
Vote and Hybrid AGM’s
partnerships
integrated for dividend payment with CREST
Value Drivers
18 June 2019 Link Group Investor Presentation & Strategy Update 53
Link Vote
Entry point
Register IPO AGM Corporate Action Share Plans (Incl. Exec and Global) SAYE SIP Share Dealing Dividend Reunification Programme Chequeless Dividend Payments Company Secretarial Services Paperless Proxy
Entry point
Investor Relations
Entry point
Shareholder Portal
18 June 2019 Link Group Investor Presentation & Strategy Update 54
average of 2 to 5
Markets (EMEA) to broader Link Group with global opportunities
identification of opportunities
Cross sell Globally Up sell within Corporate Markets (EMEA)
Client
London as well as the JSE in May 2018 (JPM was the Lead Bank)
the S.A. office
– Share Registration; – Share Plan administration; and – Company Secretarial
in both jurisdictions as well as Share Plan administrator with a potential for Investor Relations support.
Main Market of the London Stock Exchange in October 2018
LFS for full support including:-
– Company Secretarial; – Fund Administration; – Receiving Agent; and – Share Registration
services
to the client from all business areas.
LSE in December 2018
– Executive Option Plans – Share Incentive Plan – Dividend Re-investment Plan
Cross sell within Link Group (EMEA)
18 June 2019 Link Group Investor Presentation & Strategy Update 55
Australia
UK (Ireland)
UK has opportunity to drive adoption of new innovations UK market is less mature than Australia UK is likely to follow and leverage Australian experience Opportunity to share best practice and best of breed solutions across Link Group Care to preserve differences where revenue generating
18 June 2019 Link Group Investor Presentation & Strategy Update 56
Drivers of growth
Growing with our clients in attractive markets Product and service innovation Integration and efficiency benefits Client, product and regional expansions Identifying adjacent market
enhancing existing client relationships
in technology, process improvement and delivery of service excellence (e.g. workflow, CRM, AI)
global network
excellence (e.g. data feeds for ETFs)
customer centric (e.g. miraqle refresh, Customer Experience Hub)
stronger approach to market
strategy; Growth platform for further expansion into Asia
leadership position
consolidation
Darashaw in India)
product suite in Europe
Operations, Contact Centre
management platform
within data analytics team
service excellence and client acquisition
expansion strategy
assess a range of corporate and other actionable targets
Corporate Markets
1 2 3 4 5
Horizon 1 Horizon 2 Horizon 3
Strategic priorities Deliver exceptional service Continual reinvestment Deliver benefits of scale Identify, attract and retain talent Sustainability Support our clients and their stakeholders Expand our business
18 June 2019 Link Group Investor Presentation & Strategy Update 57
Dee McGrath & Susan Ring 18 June 2019
Link Group Investor Presentation & Strategy Update 58
Retirement & Superannuation Rest of Group
A high quality, low cost service partner for superannuation funds
superannuation funds, supporting a high technology, scalable
building presence in the UK
approximately 10 million superannuation account holders, including ~165K pension members and ~80K defined benefit members
$450 billion FuM
correspondence and 1.9 million emails per annum
pieces of advice through our telephone based scaled advice team per annum
Retirement & Superannuation Solutions divisional revenue contribution (CY2018 pro-forma revenue) 1, 2 Retirement & Superannuation Solutions revenue by geography (CY2018 pro-forma revenue) 1, 2
1. Divisional percentages based on gross revenue prior to eliminations. 2. Pro forma revenue excludes CPCS - sale announced January 2019 (completion expected to occur on 28 June 2019).
Australia New Zealand
18 June 2019 Link Group Investor Presentation & Strategy Update 59
Link Group 35% Mercer 9% Other 1% In house 51% SMSF 4% Link Group 16% Mercer 7% Other 1% In house 76%
Total Australian superannuation industry size2, 3
1. Based on Towers Watson Global Pension Assets Study 2018. Presents 2017 data. 2. Based on FY2004 to FY2018 FuM in Australian Dollars. 3. Based on data from Rice Warner (2019). Presents 2018 data.
CY2007 – CY2017 CAGR (%) 5.2% 1.5% 0.2% 5.9% 3.9% 4.2% 5.3% n/a 1.9% 0.4%
2
25.0
Total asset pool 2017 (US$tn) 1 2 3 4 5 FY2004 FY2009 FY2014 FY2019 FY2024 FY2029 FUM (A$tn) 3.1 3.1 1.9 1.8 1.6 0.9 0.7 0.5 0.3 1 2 3 4 5 6 25
Australian superannuation administration providers
Fragmented market = Opportunity By Members3 By Administration Cost3 Link Group is a low cost administrator
Global pension asset pools (2017) and last decade growth1
18 June 2019 Link Group Investor Presentation & Strategy Update 60
Similar challenges are driving changes in other geographies. Australian superannuation design is world renowned, providing Link Group with a great
18 June 2019 Link Group Investor Presentation & Strategy Update 61
Industry consolidation Regulatory responsibility Price transparency Aging demographics Increased engagement Data Security
the industry
curve
quality data analytics
Member Growth Fund consolidation New business
18 June 2019 Link Group Investor Presentation & Strategy Update 62
Drivers of growth
Growing with our clients in attractive markets Product and service innovation Integration and efficiency benefits Client, product and regional expansions Identifying adjacent market
enhancing existing client relationships
in technology, process improvement and delivery of service excellence (improved member experience, data, etc)
support client strategy
invested in capex over the last 10 years
& services supporting fund priorities
centre, member services
analytics expertise
assess a range of
jurisdictions
Retirement and Superannuation Solutions
1 2 3 4 5
Horizon 1 Horizon 2 Horizon 3
Strategic priorities Deliver exceptional service Continual reinvestment Deliver benefits of scale Identify, attract and retain talent Sustainability Support our clients and their stakeholders Expand our business
18 June 2019 Link Group Investor Presentation & Strategy Update 63
capability in scaled advice market
Contribution markets
Susan Ring 18 June 2019
Link Group Investor Presentation & Strategy Update 64
estimated at $41.4tn
strategic fit for Link Group
the UK will be a fast follower
providing the ability to leverage Link Group credibility and capabilities
Total assets across the main 22 pension markets ($tn)
UK Australia Other1 Canada Japan US Netherlands Switzerland
Germany
25.42 3.1 3.1 1.8 1.9 1.6 0.7 2.4 0.5 0.9
1 Other includes: Brazil, South Africa, Finland, Malaysia, Chile, Italy, China, Mexico, France, Hong Kong, Ireland, India and Spain
18 June 2019 Link Group Investor Presentation & Strategy Update 65
…and industry incumbents are not responding effectively
Ageing Populations Increasing Onus on Employers & Individuals Defined Benefit to Defined Contribution Outdated Technology High Operating Costs Low Customer Engagement
This is creating a
market opportunity
that will grow
as assets move from DB to DC pensions with DC representing
as new contributions are made with government mandated contributions now at
assets
Globally, pensions have grown to account for an average of
18 June 2019 Link Group Investor Presentation & Strategy Update 66
Significant unfulfilled need in UK for greater long term savings
Australia
Trusts
eventual payment
employer
age group
Synergies UK (Ireland)
18 June 2019 Link Group Investor Presentation & Strategy Update 67
Underestimate life expectancy by 15 years on average Nearly half couldn’t pay unexpected bill of £1k Nearly a third worry about how to get through next month financially Over half will find daily living difficult in just 3 months Nearly a quarter of UK population
Less than 60% working population in 20 years Over a third rent and increasing 79% employees stressed in the last 12 months Over three-quarters will consider a phased approach to retirement Only 13% will receive full state pension 1st year Average pension pot in Auto- Enrolment schemes £3702 total Pension boredom threshold of >£5k pot (interest then sparked) not met by significant proportion Average requirement of £23k pa for retirement Deferred membership growing at x2 the rate of new active membership
years £3.7k
>£5k
£23k
UK Population Pension Provision
18 June 2019 Link Group Investor Presentation & Strategy Update 68
UK Pensions market is in transition
increase in DC due to AE & transfers out
Trust doubles from 2015 from 8% to 18% with >1/3rd of Employers actively considering 1 2 3 4 5 6 7 8 9 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Defined Benefit Defined Contribution 500 1000 1500 2000 2500 3000 3500 4000
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030
2009 2019 2030 25:75 mix 50:50 mix 95:5 mix Corporate DC Corporate DB
in contributions
99%
hires DC provision
FTSE 100
FTSE 100 median annual contributions FTSE 100 median DC plan assets
2008 2018 2018 2008
x4 x5
£5 million £179 million Average scheme funds under management have grown
x5 x4
Contributions to DC arrangements have increased £36 million £22 million
DC is maturing
Over the past
Asset transfers are increasing
Since 2015 FTSE 100 companies closing to future accrual for existing members has increased by 50%, from 29% to 44% For the FTSE 250 the change is less dramatic but a higher proportion of companies only
For the first time, more than half of FTSE 100 companies now only offer DC to all staff, for FTSE 250 companies the percentage is more than two-thirds
DB closure is continuing
44%
2018
29%
2015
40%
2018
37%
2015
Member transfers are accelerating
10 years
18 June 2019 Link Group Investor Presentation & Strategy Update 69
The size of the prize is substantial
Link Group is well positioned Opportunity to develop UK pensions as new growth market
Australia is further ahead in market maturity
The UK will be a fast follower Opportunity to leverage Link Group credibility and capabilities
The UK pensions market is in transition
A path of rapid change & growth Opportunity to align
A massive pensions gap exists in the UK
Retirement savings are inadequate Opportunity to create a UK business supporting individuals to and through retirement
The competitive landscape is in flux
New entrants, exits and consolidators Range of entry opportunities available
18 June 2019 Link Group Investor Presentation & Strategy Update 70
Paul Gardiner 18 June 2019
Link Group Investor Presentation & Strategy Update 71
(completed in November 2017)
Capita operating environment. Completed in FY2019
the businesses should operate
Group to build and prioritise projects
initiatives
Link Group acquisition Separation Integration Transformation
“Expected run-rate efficiency benefits of at least £15 million per annum to be realised over the medium-term”
Significant opportunity to realise operational efficiencies and support further growth
18 June 2019 Link Group Investor Presentation & Strategy Update 72
On track to deliver synergies
Target > £15m
Vendor consolidation / centralised sourcing
Revenue synergy
(Corporate Markets) Centres of excellence
support global operations
Operational efficiencies
Process Automation (“RPA”)) Premises consolidation
e.g. larger floor-plates
allow delivery of service excellence
retain people Shared services integration
18 June 2019 Link Group Investor Presentation & Strategy Update 73
STAGE £m FY18 FY19 FY20 FY21 Separation
~2 Vendor consolidation / centralised sourcing ~3 Premises consolidation ~1 Centres of excellence ~3 Operational efficiencies ~5 Revenue synergy ~1
Re-affirm expected run-rate efficiency benefits of at least £15 million per annum to be realised over the medium-term
50% 10% 20% 50% 30% 100% 75% 20% 10% 10% 10% 50% 100% 100% 100% 90% 90% 60% 40% 40% 60% 100%
18 June 2019 Link Group Investor Presentation & Strategy Update 74
Vendor consolidation / centralised sourcing
IT vendors established (rationalisation of vendors, improved services, procurement savings)
(rationalisation of vendors, improved services, TSA savings) Operational efficiencies
Centres of excellence
18 June 2019 Link Group Investor Presentation & Strategy Update 75
Revenue synergy
Premises Consolidation
Shared Services Integration Savings
Compliance (improved MIS, TSA savings)
duplicate functions)
18 June 2019 Link Group Investor Presentation & Strategy Update 76
Key principles
processes
value chain as capability evolves
improve client service
European Hubs Azure CoE Pega CoE Australian Hubs InfoSec CoE Data CoE Indian Hubs *Progressive capability build, move up the value chain as hubs evolves” High volume, low customer touch points Coding/Development CoE
18 June 2019 Link Group Investor Presentation & Strategy Update 77
Marcus Price, CEO 18 June 2019
Link Group Investor Presentation & Strategy Update 78
STRICTLY CONFIDENTIAL
v3
Key features
Responsive and flexible: average end-user page load of <2 seconds Mature and extensive integration abilities Designed to be extensible: enabling further development of products to broaden PEXA’s reach Built on open and well supported technologies Robust application infrastructure: cloud based and highly scalable
Stable and secure: 100% monthly availability since January 2015
Link Group Investor Presentation 80
Paperwork heavy operating process Organising and physically attending settlement Property lawyers
Cheque Physical settlement room
Land Registries
Title
Manual mortgage lending processing and settlement Banks 1 in 3 transactions considered stressful and lack
Purchasers / Vendors Revenue Offices
P a p e r b a s e d c o n v e y a n c i n g E-conveyancing
Total savings: 7.5 hrs1
Total: 3.5 hrs1
Document verification and title activity checks automatically completed No physical settlement meeting, bank cheques, physical document lodgement “Straight through processing” Reduced failed settlements Greater transparency Instant financial settlement Note: 1. Electronic conveyancing – Analysis of the benefits of electronic conveyancing to conveyancers and lawyers in NSW, KPMG (February 2018)
Total: 11.0 hrs1
Property lawyers Banks Purchasers / Vendors Revenue Offices Land registries
Link Group Investor Presentation 81
2010 PEXA established (as NECDL) by 4 state governments 2011 Accenture engaged to develop platform 4 major banks joined as shareholders 2012 First contracts signed with banks Macquarie Bank became the first commercial shareholder 2013 First release of PEXA platform Four major banks begin transacting
LTO connectivity in NSW, VIC, QLD 2014 Capability for transfers in NSW Integration into RBA Link becomes PEXA Shareholder 2015 Capability for transfers in QLD and WA 2016 Automated integration with banking platforms Simultaneous settlements across multiple PEXA workspaces launched LTO expansion into SA PEXA Projects launched 2017 Document Hub created Mandating programs announced 2018 Delivering residual document infrastructure to enable 100% digital Link Morgan Stanley and CBA acquire PEXA Design and development Development Activation Utilisation Functional extensions 100% digital
Milestones
2019 60% market share achieved PEXA mandated in 3 of the major states PEXA extension products released Competitors attempt to launch
Link Group Investor Presentation 82
Stakeholder buy-in Platform and product Innovative Culture
Source: Management data and estimates. Note: 1. Great Place to Work Australia 2017. 2. Australian Financial Review
financial institutions
practitioners
place to work in Australia1
employee engagement
invested
Robust and secure technology
Benefits of
network growth
provides tailwind for Practitioner growth
Unique data insights
350+ Employees
Financial performance
Revenue run rate of
transacted through the PEXA platform
High operating leverage
Link Group Investor Presentation 83
20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 180,000 200,000
Monthly PEXA Exchange transactions
Link Group Investor Presentation 84
200,000 240,000 280,000 320,000 360,000 400,000
May 17 Nov 17 May 18 Nov 18 May 19
National market volume
0% 20% 40% 60% 80% May 17 Nov 17 May 18 Nov 18 May 19
PEXA market share
80,000 120,000 160,000 200,000
May 17 Nov 17 May 18 Nov 18 May 19
PEXA Exchange transactions
x
National volumes refer to active PEXA jurisdictions: New South Wales, Victoria, Queensland, Western Australia and South Australia.
Link Group Investor Presentation 85
Benefits of network effects
platform driving organic growth
~95% market share in refinances in August 2018
deliver greater benefits to Members through continuous innovation – a natural cycle of positive network enrichment.
Note: 1. In the Australian states where PEXA is active. 2: Based on annualised data for May 2018. 3: PEXA data and estimates
More transactions
Member advocacy drives take-up Higher relative costs for paper- based transactions More Practitioners
Each new Member increases the value of the network because of the ability for existing Members to transact more frequently without additional set up costs or effort As the number of Members increase, the probability that a transaction can be completed
As PEXA utilisation grows, advocates for PEXA drive further take-up As the number of digital transactions increase, the higher the unit costs for paper- based transactions, which in turn accelerates participants towards digital settlement
Link Group Investor Presentation 86
Drive utilisation of the PEXA Exchange Deliver a superior member experience Transform the end-to-end property experience Extend reach to agents, brokers and end customers Create value from data Investigate other platform opportunities Explore international opportunities Manage regulator and industry relationships Build enabling technology capabilities Move lodgement and settlement from paper to digital Develop new adjacent digital services Drive industry evolution and extend capabilities to new markets
Direct
4
1
PEXA Growth Platforms Increasing up-take in PEXA Exchange
2
B2B platform – a marketplace for Practitioners
3 2
3
B2C platform - to market directly to the end- customer
4
Leveraging PEXA’s data to create data products
Priorities Overall
1 Horizon 1: Extend the core exchange business Horizon 2: Build and nurture emerging businesses Horizon 3: Create growth options
Link Group Investor Presentation 87
available through the App Store and Android Store
for practitioners and their clients to exchange financial information:
information
track their settlement and read ‘what to expect’ articles to help understand the process
Link Group Investor Presentation 88
Link Group Investor Presentation 89
Mission critical platform underpinning a large market opportunity
Supported by and benefiting key industry stakeholders
Purpose-built proprietary technology platform that meets regulatory requirements
High operating leverage to drive profitability and cash flow
Incremental benefit of network growth driving penetration and uptake
Multiple drivers of growth across the PEXA Exchange and Adjacent Digital Services
Highly experienced management team with a strong track record
Note: 1. Great Place to Work 2017
Link Group Investor Presentation 90
and a reset of trust is required.
Link Group Investor Presentation 91
John McMurtrie, Managing Director 18 June 2019
Link Group Investor Presentation & Strategy Update 92
Realistic about short term headwinds but optimistic on medium to long term opportunities
1. All regulatory approvals received. Sale expected to complete on 28 June 2019. 2. Pro forma Operating EBITDA excludes CPCS – sale announced January 2019 (completion expected to occur on 28 June 2019).
Operations
FY2019
performance in Europe
short term effects of known client losses and account consolidation (including the impact from ERF’ing activity and increased operating costs relating to higher levels of activity)
contract remains in advanced stages of negotiation
Integration efficiency target of >£15m for Link Group EMEA is reaffirmed notwithstanding the sale of CPCS1
European business aligned with Link Group structure, leveraging group functions and the implementation of more uniform technologies and processes Integration & transformation activities
business to lower end of the guidance range
management initiatives Capital management
18 June 2019 Link Group Investor Presentation & Strategy Update 93