2019-F3 REGional Workshop REG FOCUS 2021 Procurement strategy, - - PowerPoint PPT Presentation
2019-F3 REGional Workshop REG FOCUS 2021 Procurement strategy, - - PowerPoint PPT Presentation
2019-F3 REGional Workshop REG FOCUS 2021 Procurement strategy, service delivery, & programme business case journey to excellence (LA 7, 8, 15, 16, 17) Welcome & House Keeping Health & Safety Introductions Any
Welcome & House Keeping
- Health & Safety
- Introductions
- Any constraints on the day?
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REGional Workshop F3
- RCAs understand the value of the
Procurement Strategy Self Assessment and Improvement Tool.
- RCAs gain a wider perspective of
the procurement issues facing the sector and industry.
- Support RCAs with their
understanding of the effectiveness
- f their programme business cases.
To enhance the development of procurement strategies, service delivery and the development of our programme business cases.
Purpose
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- Welcome & House keeping
- Leadership Minute
- An industry perspective on procurement
- Procurement Strategy Self-assessment &
Improvement Tool
- Procurement survey results and future support
- REGional Champions Update
Lunch 12:30 pm
- Innovation Space
- REG update
- Reflecting on your Programme Business Case
- Review & Close
Agenda
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2018 REG Learning & Development Programme
REG
Benefit Delivery Systems Evidence Communicating Decision Making Service Delivery
People / Culture Quality Improvement
REG Pillars
- f Success
Enabling Sector Excellence
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Learning Activity
LA1 – Utilsing the REG ONRC classification in ‘place’ and ‘space’ (i.e. Road/corridor form vs. function) LA2 – Utilising REG ONRC Performance Measures (customer and technical) LA3 – Improving data quality LA4 – Improve data reporting LA5 – Improving our evidence - Interpretation, analysis, and understanding how to use data. Long-term condition and deterioration modelling; use of non-asset variables (i.e. economic, social, and environmental value) LA6 – Transport & Road network planning LA7 – Improving the use of the Business Case Approach LA8 – Improving the ‘line of sight’ - connecting the ‘why’ to programme delivery LA10 - Managing and leading change LA11 – ‘Sharing the story’ - Communicating and engaging with stakeholders (Governance, Snr Mgrs, etc) LA12 – Improving alignment with sector approval processes (i.e. GPS, NLTP/IAF, RLTP, LTP, AMP). LA13- Financial, procurement & strategic planning systems – improving alignment internally for improved AMP outcomes. LA14 – Business excellence and managing performance LA15 – Enhancing procurement, service delivery & using the CLoS/PM in contracts LA16 – Improving collaborative outcomes in delivering AMP improvement actions & service delivery LA17 – Supporting innovation and shared knowledge development
Links with 2018 REG L&D Programme
Culture change is continued and celebrated
- Sector capability is increased
- Collaboration is enhanced
- Sector buy-in is increased
- Improved investment decision
making
- Improved relationships between
co-investment partners (RCA/NZTA)
Continuous Improvement
- RCAs actively progress their AMP
improvement plans
- RCAs effectively meet
improvement milestones
- Improvement actions are more
efficiently delivered
- Innovation is increased
- Delivery of the AMPS for 2021/24
NLTP shows improvement on 2018/21
Improved communication in sharing the story
- Improved senior management and
governance understanding and engagement
- Support to elected members
- RCAs enhance their ability to
clearly communicate the investment story
Desired Outcomes
Systems E v i d e n c e Communicating Decision Making Service Delivery
Systems Evidence Communicating Decision Making Service Delivery
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Enabling a step change in sector transport leadership and capability by December 2021.
- Improve public confidence and demonstrate greater
value for money from transport investment, by
- Providing support and resources to the sector.
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The REG Programme Objectives
- Connecting people to build capability, enable innovation and develop customer-focused
systems
- Helping the sector to understand the performance of their part in the wider transport
system – including performance measurement and turning good data into evidence
- Making it easier to work together through systems standardisation and collaboration –
including supporting the DEfT roll out
- Helping the sector to understand the importance
- f its role in planning and delivering community
- utcomes – BCA activity planning
- Drive business excellence across the transport
sector
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FOCUS 2021 REG
L&D Links to REG Strategy
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L&D Links to REG Programme
FOCUS 2021 REG
F3
Authentic Leadership
ICE BREAKER “Building Relationships”
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People and Relationships
He aha te mea nui o te ao What is the most important thing in the world? He tangata, he tangata, he tangata It is the people, it is the people, it is the people
Maori proverb
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As Leaders We Create Ripple Effects
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Authentic Leadership
- “Authentic leadership is an
approach to leadership that emphasizes building the leader's legitimacy through honest relationships with followers which value their input and are built on an ethical foundation. Generally, authentic leaders are positive people with truthful self- concepts who promote openness” Wikipedia, May 2015
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Authentic Leadership
- Developed from Servant Leadership in Early 2000s
Bill George, “Authentic Leadership: Rediscovering
Secrets to Creating Lasting Value”
- Traits of an Authentic Leader:
ØSelf-aware, have good self-esteem, and are genuine ØEmpathetic, lead with mind and heart, and reveal both through actions and emotions ØGive service before self, and the mission /
- rganisation supercede self-interest
ØFocus on the long term
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Authenticity through Emotional Intelligence (EI/EQ)
Our ability to recognise and manage our feelings and emotions as well as in
- thers, and manage our relationships
Daniel Goleman
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Self-Awareness
- Fundamental – Building Block of EQ
- The skill of perceiving and
understanding your own emotions
- Recognising emotions as it happens
- Understands Strengths and
weaknesses Enablers: Ø Mindfulness, Ø Reflection, Ø Feedback from others and Ø Commitment to leadership/personal Growth
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Self-Regulation (Self-Management)
- Managing emotions effectively
- Needed for self-mastery, creativity, motivation,
dealing with change, success Strategies:
- Physical: exercise, sleep, breathing, diet
- Mental: reframe, learning, problem solving
- Relationships: talking it out: your trusted
connections
- Modify: plans, work hours, expectations
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Motivation
- Initiative
- Optimism
- Commitment
- Achievement
THE WHY?
- Our purposes beyond money and status
- What brings us meaning and joy?
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Empathy (Social Awareness / Awareness of Others)
- Empathy – Acknowledge others’ views, ask
questions to deepen understanding
- Make others feel appreciated
- Consult with them when it affects them
- Active and passive listening
- Understand others values, drivers and motivators
- Active engagement plan (eg schedule regular time,
talk about them, not just projects)
- Notice and responding when others need support
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Social Skills (Relationship Skills)
The skill of positively influencing others’ feelings, moods and emotions. Empowering Leader – Leading Inspiring Performance
- Leveraging diversity
- Influencing
- Motivating
- Team Building and
- Courageous Conversations
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Multiple Intelligences
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Reflections on Authentic Leadership
It’s about Behaviour: Be a coach, share your knowledge, be open minded, receive feedback with grace and learning in mind, be present in all interactions (remove the wandering mind) It’s about Inclusion: Surround with diversity, lean into tension, explore other ideas/lenses with an open mindset, create amazing outcomes It’s about Connections: Across teams, across organisations, across sector It’s about Collaboration: Shared knowledge, shared risk, planning, building and maintaining together (CWA), weary of misuse of titles/power/ego (unevenness subtly influences relationships) REG Programme is about Authentic Leadership: Lifting thinking across a sector one person at a time. You are the glue to bring it together!
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What is your commitment to Authentic Leadership for the Sector?
Developing Authentic Leadership requires:
- Self-Awareness
- Deliberate Actions
- Practice
- 1. Reflecting on this Leadership discussion, record 3 key
commitments you will make to enhance your authentic leadership in the Sector
- 2. Make them practical and achievable, with at least one
that can be tried out next week.
Examples: Reflection journal, Be mindful/in the moment conversations, Take greater personal interest, Be a calming influence, Express Gratitude ‘ say thank you’, Develop learning journey, Practice motivational & developmental feedback
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What will be your Authentic Sector Leadership Story?
Civil Contractors NZ REG Video Interview
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CCNZ Video Plenary Session What did Peter suggest to get suppliers to respond to tenders and for getting good outcomes?
Procurement & Service Delivery
Planning to Action
Need to maintain a clear line of sight from AMP to delivery to ensure we do the right thing, at the right time, at the right level on the network. Look at how the planning and principles you have developed in the AMP are/can be incorporated into your service delivery and procurement. AMP
(Strategy & planning)
Delivery
(on the ground)
Procurement
ONRC & BCA Principles ONRC & BCA Principles 36
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Procurement Strategies Why Having a sound strategic approach will significantly influence the AO’s ability to obtain better value and community outcomes. The risk of not maintaining value increases significantly with a poor procurement strategy
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We’ve done a lot to date on Procurement Strategies
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Where are you now?
Rules Compliance Proactive Innovation Value Culture Change Principles Procurement Service Delivery
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Procurement Strategies Self Assessment and Improvement Tool
Purpose To assist AOs in improving the outcomes and value from their procurement and service delivery by enabling them to;
- set appropriate levels for their
procurement strategies
- understand their current state and
develop an improvement plan to close any gaps
- work collaboratively
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Procurement Strategies Self Assessment and Improvement Tool
Tool Part A (Developed)
- Outcome Definition
- Procurement Programme
- Procurement Environment
- Approach to selecting Delivery
Model
- Implementation
- Improvement Plan
Tool Part B(under development)
- Delivery and
Procurement Plans
Do you have a procurement plan you’d like to share to help REG? Yes - Please send it to me.
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The Tool- Part A
- Based on NZTA Procurement Manual Ch 4 plus REG Material
- Uses sections 4.2 and 4.3 of the Manual as the concepts of a
strategic approach and how a Procurement Strategy can deliver this
- Uses a graduated scoring scale similar to Treasury's AMP Maturity
Index
- Topics covered
- Policy context - strategic objectives and outcomes
- Procurement programme
- Procurement environment
- Approach to selecting delivery model
- Implementation
- Is a continuous improvement tool
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When using the Self-assessment Tool
- There are detailed instructions on first page of Tool
- The most important thing is your strategic approach thinking.
This might not be in your “Procurement Strategy Document” but else where. That’s OK
- The tool uses the 5 steps and questions set out in the NZTA
Procurement Manual Chapter 4
- There are 5 scoring levels to choose from
- The summary chart is a spider diagram showing where your
gaps are for your improvement plan
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Summary Chart – Completed tool
Overall Score Policy context Procurement programme Procurement environment Approach to delivering the work programme Implement the procurement strategy Desired Level Self Assessment
Advanced Intermediate Core Basic Aware
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Procurement Strategies Self Assessment and Improvement Tool
How to Use it
- Assess the level of your current Procurement Strategy
- Determine the appropriate level for your future
Procurement Strategy.
- Identify the gaps in the current strategy and the
improvements necessary to reach the target score you have selected
- Develop your improvement plan
- Collaborate with neighbours and NZTA
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The Procurement Self-assessment Tool
Procurement Strategy Self Assessment Tool
Step No. Why Aware Basic Core Intermediate Advanced 0-20 21-40 41-60 61-80 81-100 Step 1 Policy context The approved organisation will have a sound understanding of its long-term procurement goals and objectives. The procurement strategy must detail how the approved organisation will monitor the outcome of the value for money initiatives and continually evolve the approach to ensure that best value for money can be continually realised. 1.1 Strategic objectives and outcomes 1.1.1 How do your procurement goals support your organisation’s objectives and desired- utcomes?
- utcomes and strategic objectives of the organisation.
- rganisation's and objectives and
- rganisation's strategic objectives
- rganisation's customer levels of
- rganisation's KPIs.
- rganisation's objectives and
- btaining better value for money spent?
- r works.
- f goods and services?
- f the lowest direct cost.
- utcomes and the organisation's
- rganisation's the approach to
- utcomes and presents and
- complexity. The programme covers
- ccur beyond the three year period.
- ver the duration of the
- ther purchasing agencies, or by
- utcomes.
- utcomes.
- rganisation's current suppliers.
- rganisation to assess and manage
- f the supplier market?
- ptions for purchasing
- r innovative options for the
- undertake. For some activities, one supplier may be able to provide all the
- rganisation's region.
- rganisation's geographical
- f travel related barriers to entry.
- situation. The need to encourage
- ther approved organisations to
- rganisation's
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Worksheet F3a Practice Using Procurement Strategy Tool
- Break into smaller groups and complete a section of the Tool
- Be prepared to share how it went in a Plenary Session
- We will enter some of the ratings into the electronic version on
the screen to show how the spider diagram works
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Collaborate with neighbours and NZTA
Share the results of your Self Assessment
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Back to CCNZ Video - Questions
- What did Peter suggest to get suppliers to respond to
tenders and for getting good outcomes?
- How do these fit with taking a strategic approach to
procurement?
- When should you consider them?
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Linking our strategy to Peters key outcomes
- Procurement strategy and processes
- A clear understanding of the pipeline of work
- RFT – what’s to be achieved, linked to outcomes
- Risk transfer is well defined
- Collaboration
- Engage and understand the market
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ALT F4 (for next workshop)
- Complete your Procurement Strategy Self
Assessment using the REG Tool and bring it to F4
- Be prepared to share it at F4
- The electronic version will be sent out to you.
REG Procurement Survey
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Procurement Survey - Background
REG wants to understand RCAs procurement delivery practices to;
- Align the REG workshop content to opportunities around
contract and procurement strategy expiry dates, eg ONRC into NEW contracts
- Consider having the collected information in the public
arena for
- neighbouring RCAs to see possible opportunities to
collaborate
- contractors to see any upcoming tender opportunities.
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Response
- Thanks to those who
completed it
- We are keen to update our
database to be more effective, who should we engage with in your Council?
REGional Champion Update
Innovation Space
Activity Management Planning - PBC
Exploring what is good?
Reflecting back to
- ur
roadmap to developing an AMP utilising business case principles
Activity Management Plan New & Improvement Capital Projects
Business Case Approach Activity Management Planning
Programme Business Case
Provides the strategic response of the planned future state. Identifies a programme of works or activities that deliver on the strategic case. Asset management information identifying maintenance, operations, renewals and improvement/new works programmes.Strategic Case
Defines the ‘why’, provides information on the RCAs operating environment, strategic issues, and future aspirations. Identifies the case for change or maintaining the status quo. Contains the strategic context and assessment. Early engagement with key stakeholders.Point of Entry
Discussion about what you already have or don’t have. Agree approach- n what you need to do to complete the BCA AMP. Early engagement
Indicative Business Case
The point where individual activities are progressed. Provides the basis for telling the investment story on the long list of options, risks, and trade offs on risk verses benefits. Allows decision makers an early- pportunity to choose a preferred option to progress for further
Detailed Business Case
Detailed analysis of costs, risks, and benefits on the preferred option. Provides decision makers with evidence that the preferred option is the best feasable solution, addresses the problems and delivers the- utcomes identified in the strategic case, and is afforable.
- bjectives, and underlying or umbrella strategic
- documents. Helps position desired outcomes
Strategic Context
Clearly defines the problems, benefits, and consequences. Ensures these are well understood and identifies the outcomes that will be achieved by addressing it.Strategic Assessment
Provides robust evidence that a decision to invest in a programme of works represents best value for money. Identifies a long list of alternatives, options, potential costs and identifies a preferred programme of activities to progress. 1 Start Here1 2
Agree approach and starting point in the business case approach process for identified capital projects. Meeting between RCA & NZTA. Capital projects not identified in the BCA AMP may require the development of a strategic and programme case. Depending on the complexity of the RCA, portfolios may be created containing multiple programmes or activities. An activity strategic case may be required depending on the information contained in the BCA- AMP. Helps develop useful groupings of activities to tell a more cohesive
New & Improvement Projects
3 4 5
Maintenance, Operations, Renewals & Minor Improvements
6
Delivery Learning & Improvement
Point of Entry
Delivery of maintenance and operations. Delivery of capital projects/activities. Review performance and delivery against the strategic case.7
Implementation & Post ImplementationProgramme Case Define ‘why’ you do the activity Link to strategic case Test levels of service Compile & test evidence Gap assessment Develop options Test options Preferred programme
Develop improvement plan
Define current state
(includes evidence)
Problem & benefit statements Links to ONRC customer outcomes
(identify your priority areas)
BCA AMP – What good looks like
1 2 3 4 5 6 7 8 9 10 11 12
Strategic Case
Continuous Review, testing, and updating
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How do you define what a good AMP is?
How do you define what excellence looks like?
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What was said across the country…
What is excellence in activity management planning
- Outlines everything you do & decisions made
- Clear ‘line of sight’ from strategy to delivery
- Clear ‘why’
- Short, simple, logical, easy to read and understand
- Can be used in service delivery and understood by contractors
- Informs the procurement strategy
- Single source of information
- Is credible, i.e. has sound evidence base supporting recommendation and programme
- Systems and processes lead to delivering great services to our current and future communities/users.
- Fit for purpose for RCA and community
- The ‘activity’ is at the forefront not the ‘asset’
- Looks ahead – i.e. todays excellence is tomorrows norm
- Guidance to achieve value for money over whole of life
- Framework to deliver the right thing, at the right time, to the right value
- Supports meeting the promises made to the community/users
- Owned by the RCA
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What was said across the country…
Why strive for excellence?
- Demonstrate our vision from top to bottom and bottom to top
- Provide assurance that the community can see the value of what
we are doing
- It is our responsibility as stewards of our communities’ assets
- Leads us to robust decision-making achieving value for money
for now and the future
- Continual improvement and learning
- Consistency in industry telling the investment story in a uniform
manner
- Being able to assess where you are and where you want to get to
- Builds confidence in organizational capability
- Builds credibility
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Don’t boil the ocean This is about continuous improvement Build on what you have done already Engage with your regional investment staff
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Point of entry considering a risk based approach
New NZTA Guidance How the business case process sits within a risk and complexity framework Focus on fit for purpose
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New NZTA Guidance
In future we expect that fit for purpose AMPs, RPTPs, and Regional Land Transport Plans (RLTPs) will address more of the business case requirements, and therefore provide more of the evidence and information required to support a greater range of capital activities.
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What sections in your AMP contains the Strategic Case?
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What sections in your AMP contains the Programme Case?
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Planning to Action – The Programme Case
AMP
(Strategy & planning)
Delivery
(on the ground)
Procurement
ONRC & BCA Principles ONRC & BCA Principles
- It is the bridge that links the strategic case to what is
eventually procured, that is;
- it provides a logical transition from the organisation’s
strategic direction through to its operational implementation.
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Problems Solved
AMP
Line of Sight – How it fits together
Purpose of Local Government meet current and future needs
- f communities for good-quality
local infrastructure . . . in a way that is most cost-effective for households and businesses
GPS Programme Business Case
30 Year Infrastructure Strategy
LTP Service Delivery
Benefits realised
Community Outcomes
Strategic Case
Problems Defined Benefits Identified
RLTP Procurement
Strategic direction Strategic Planning Operational planning Implement- ation Outcome
Com. Outcomes
Safety Access VfM Environ- ment
Line of sight from Direction to Outcomes thru AMP
NZTA IAF
ONRC
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Exploring Good
The Programme Case
- What makes a good programme
case? A few examples
- Wairoa
- Palmerston North
- Whangarei
- Marlborough
- Mackenzie
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Exploring Good – looking at the examples provided…
- What can you identify as being good practice?
- What could be improved?
- What could you use from the document in your own
programme case?
- What could you offer from your Programme Case to
help improve the one your looking at?
REG Update
Doing the Right Thing Right – Realising Excellence
- DEFT
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Realising Excellence:
- Building people capability
- Improved information &
evidence
- Equitable service levels
- Efficient delivery
- Transparent decision making
and informed investment decisions
- Sound governance
- Building confidence and
credibility
Trialing REG Excellence Programme
Benefit Delivery Systems Evidence Communicating Decision Making Service Delivery
People / Culture Quality Improvement
REG Pillars
- f Success
Enabling Sector Excellence
Network Performance: ONRC Classification & Performance Measures; including Urban Fit Data & Asset Management Quality Reporting Consideration of the wider transport system and the customer
The Outcome
- Quality Evidence
- Fit for Purpose
Planning
- Quality Decision
Making
- Agreed Network
Performance
- Whole of Life Value
- Benefit Realisation
- Value Based Service
Delivery
- Quality Improvement
Activity Management Competencies Smart Buyer Self- assessment
Office of the Auditor General
LGA/LTMA assessment LGNZ CouncilMARK
- Public Confidence
in Investment
- Community
Outcomes
Treasury
Investor Confidence Rating Government confidence in Investment
NZTA Audit & Risk
- Network
Performance
- Confidence in
Delivery
- Compliance
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Launching the REG AM Competency Framework
REG is Leading the Evolution
- f the Current
Road Classification Framework
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Hot cutback bitumen or emulsion seals?
- NZTA established a working group to consider moving from
hot cutback bitumen to emulsion for all chipsealing as there appears to be health and safety benefits in doing so
- REG provided a local authority representative for the working
group
- A consultation process with all local authorities
will begin within the next month. Your chance to be heard.
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Your feedback is valued
Sense testing Gaps Risks Opportunity for the future
THANK YOU!!
FOCUS 2021 REG
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Chris Olsen
16 Solway Place Papakowhai Porirua 5024 P: 04 2339697 M: 0274 477098 chris@coconsulting.co.nz
David Fraser
10 Bayview Drive Waiuku 2123 P: +64 9 2357245 M: 027 4739493 david@amsaam.co.nz
Erik Barnes
PO Box 2764, Wakatipu, Queenstown 9349 M: 021 997 863 erik@auxilium.co.nz