2017 Investor Day
June 16, 2017
SSID: Centene Corp Password: welcome2017
2017 Investor Day June 16, 2017 SSID: Centene Corp Password: - - PowerPoint PPT Presentation
2017 Investor Day June 16, 2017 SSID: Centene Corp Password: welcome2017 Introduction Edmund E. Kroll, SVP, Finance and Investor Relations CENTENE - JUNE 2017 INVESTOR DAY 2 Forward-Looking Statements The company and its representatives may
June 16, 2017
SSID: Centene Corp Password: welcome2017
2 CENTENE - JUNE 2017 INVESTOR DAY
Edmund E. Kroll, SVP, Finance and Investor Relations
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The company and its representatives may from time to time make written and oral forward-looking statements within the meaning of the Private Securities Litigation Reform Act (“PSLRA”) of 1995, including statements in this and other presentations, press releases, filings with the Securities and Exchange Commission (“SEC”), reports to stockholders and in meetings with investors and analysts. In particular, the information provided in this presentation may contain certain forward-looking statements with respect to the financial condition, results of operations and business of Centene and certain plans and objectives of Centene with respect thereto, including but not limited to the expected benefits of the acquisition of Health Net, Inc. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Without limiting the foregoing, forward-looking statements often use words such as “anticipate”, "seek", “target”, “expect”, “estimate”, “intend”, “plan”, “goal”, “believe”, “hope”, “aim”, “continue”, “will”, “may”, "can", “would”, “could” or “should” or other words of similar meaning or the negative thereof. We intend such forward-looking statements to be covered by the safe-harbor provisions for forward-looking statements contained in PSLRA. A number of factors, variables or events could cause actual plans and results to differ materially from those expressed or implied in forward-looking statements. Such factors include, but are not limited to, Centene’s ability to accurately predict and effectively manage health benefits and other operating expenses and reserves; competition; membership and revenue declines or unexpected trends; changes in healthcare practices, new technologies, and advances in medicine; increased health care costs; changes in economic, political or market conditions; changes in federal or state laws or regulations, including changes with respect to government health care programs as well as changes with respect to the Patient Protection and Affordable Care Act and the Health Care and Education Affordability Reconciliation Act and any regulations enacted thereunder that may result from changing political conditions; rate cuts or other payment reductions or delays by governmental payors and other risks and uncertainties affecting Centene’s government businesses; Centene’s ability to adequately price products on federally facilitated and state based Health Insurance Marketplaces; tax matters; disasters or major epidemics; the outcome of legal and regulatory proceedings; changes in expected contract start dates; provider, state, federal and other contract changes and timing of regulatory approval of contracts; the expiration, suspension or termination of Centene’s contracts with federal or state governments (including but not limited to Medicaid, Medicare, and TRICARE); challenges to Centene's contract awards; cyber-attacks or other privacy or data security incidents; the possibility that the expected synergies and value creation from acquired businesses, including, without limitation, the Health Net acquisition, will not be realized, or will not be realized within the expected time period, including, but not limited to, as a result of conditions, terms, obligations or restrictions imposed by regulators in connection with their approval of, or consent to, the acquisition; the exertion of management’s time and Centene’s resources, and other expenses incurred and business changes required in connection with complying with the undertakings in connection with certain regulatory approvals; disruption from the acquisition making it more difficult to maintain business and operational relationships; the risk that unexpected costs will be incurred in connection with, among other things, the acquisition and/or the integration; changes in expected closing dates, estimated purchase price and accretion for acquisitions; the risk that acquired businesses will not be integrated successfully; Centene's ability to maintain or achieve improvement in the Centers for Medicare and Medicaid Services (CMS) Star ratings and other quality scores that impact revenue; availability of debt and equity financing, on terms that are favorable to Centene; inflation; foreign currency fluctuations; and risks and uncertainties discussed in the reports that Centene has filed with the SEC. These forward-looking statements reflect Centene’s current views with respect to future events and are based on numerous assumptions and assessments made by Centene in light of its experience and perception of historical trends, current conditions, business strategies, operating environments, future developments and other factors it believes appropriate. By their nature, forward-looking statements involve known and unknown risks and uncertainties and are subject to change because they relate to events and depend on circumstances that will occur in the future. The factors described in the context of such forward-looking statements in this presentation could cause Centene’s plans with respect to the Health Net acquisition, actual results, performance or achievements, industry results and developments to differ materially from those expressed in or implied by such forward-looking statements. Although it is currently believed that the expectations reflected in such forward-looking statements are reasonable, no assurance can be given that such expectations will prove to have been correct and persons reading this presentation are therefore cautioned not to place undue reliance on these forward-looking statements which speak only as of the date of this presentation. Centene does not assume any obligation to update the information contained in this presentation (whether as a result of new information, future events or otherwise), except as required by applicable law. This list of important factors is not intended to be exhaustive. We discuss certain of these matters more fully, as well as certain other risk factors that may affect Centene's business operations, financial condition and results of operations, in Centene's filings with the SEC, including the annual reports on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K.
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Our Company’s policy is, “that the Company undertakes no obligation to update its earnings guidance, other than as part of its quarterly or yearly earnings disclosure, and that silence on guidance by the Company or Company officials should not be interpreted that guidance has or has not changed. In any event, no updated guidance would ever be given that is not previously or simultaneously disclosed in an SEC filing or other broad non-exclusionary means.” “Further, it is Company policy to generally not hold discussions with investors commencing two weeks prior to earnings release.”
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Michael F. Neidorff, Chairman, President & CEO
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EPS HBR
Total Revenues
Adjusted Diluted
Health Benefits Ratio
Q1 2017 Financials
(year-over-year)
EPS
Total Revenues
Adjusted Diluted
2017 5-Year CAGR
(based on the mid-point of 2017 guidance )
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30,900 employees
WHO WE ARE
based company founded in Milwaukee in 1984
WHAT WE DO
with government sponsored healthcare programs
12.1 million members
solutions
Serving ~900,000 individuals
2 international markets
2017 revenue guidance
Envolve Federal Services Commercial
(Marketplace)
Medicare Complex Care Medicaid
*Including 3 implementation markets
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2016 - #124 2015 - #186 2014 - #251 2013 - #303 2012 - #453 2011 - #493
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Haley Barbour
Founding Partner - BGR Group; Former Governor of Mississippi
Richard Gephardt
Centene Board Member; CEO – Gephardt Group; Former Majority Leader of the U.S. House of Representatives
David Schiappa
Partner at the Duberstein Group
Joe Antos
Wilson H. Taylor Scholar in Health Care and Retirement Policy - American Enterprise Institute
Jonathan Dinesman
SVP, Government Relations - Centene
Expert Panel
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Focused on Vulnerable and Low Income Populations
118M 318M
US Population
Medicare and Medicaid Population
Population Demographics
60% below 400% FPL 76% below 400% FPL
* Source: U.S. Census Bureau | Current Population Survey (CPS) | Last Revised: March, 2016
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Need for High Quality, Affordable Healthcare Remains Constant
The healthcare industry will continue to strive to:
Improve access Promote appropriate utilization Increase quality outcomes
Leverage Expertise Execute on Growth Strategies Focus on Fundamentals
Centene will continue to:
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Value Based Provider Partnerships Analytics Infrastructure Integrated Solutions
Multi-product Portfolio Business Model CA Market Update Partnering with State Governments Product Leadership Product Updates and Growth Pipeline International
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Value Based Provider Partnerships Analytics Infrastructure Integrated Solutions
Multi-product Portfolio Business Model CA Market Update Partnering with State Governments Product Leadership Product Updates and Growth Pipeline International
Leveraging our business model: 15 subsidiaries exceeding $1B in revenue
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Value Based Provider Partnerships Analytics Infrastructure Integrated Solutions
Partnering with State Governments CA Market Update Product Leadership Product Updates and Growth Pipeline International
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Value Based Provider Partnerships Analytics Infrastructure Integrated Solutions
CA Market Update Product Leadership Product Updates and Growth Pipeline International
Integration of HNT is on track
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Analytics Infrastructure Integrated Solutions
Value Based Provider Partnerships Product Leadership Product Updates and Growth Pipeline International
Furthering our value based partnerships with providers
JV owned health plan with North Carolina Medical Society and the North Carolina Community Health Center Association
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Analytics Infrastructure
Integrated Solutions Product Leadership Product Updates and Growth Pipeline International
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Analytics Infrastructure Product Leadership Product Updates and Growth Pipeline International
Data Analysis Data Integration Data Capture
Faster:
Health Interventions Performance Improved Quality Reduced Costs
Results in:
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Product Leadership Product Updates and Growth Pipeline International
Marketplace Federal Services MLTSS Medicaid Managed Care
National Leading Products
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Product Updates and Growth Pipeline International Growth Pipeline
the past 18 months
robust Medicare Advantage
under 400% FPL population
markets in 2017 Marketplace
million exchange members*
markets and 6 existing markets in 2018
* As of March 31, 2017
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International
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2012 $46.4 billion Today
2017 mid-point revenue guidance
$8 billion Revenue: 28 14 States:
Including 3 implementation markets
$13.6 billion $1.4 billion Market Cap.: 30,900 6,800 Employees: 12 million 2 million Members:
as of June 15, 2017 as of March 31, 2017 as of March 31, 2017 as of June 30, 2012
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Jeffrey Schwaneke – EVP, CFO & Treasurer
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1 Represents a non-GAAP measure. See Appendix A for reconciliation of non-GAAP measures.(CONTINUING OPERATIONS)
Diluted EPS of $3.41 Total Revenues of $40.6 billion Fortune 500 #66
+ 78% + 18% Revenues
Added 6.3 million members between years
+ 124% Membership Diluted EPS
Adjusted Diluted EPS of $4.43
+ 41% Adjusted Diluted EPS1
Health Benefits Ratio of 86.5%
HBR 240 bps
improvement
2016 Performance
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Diluted EPS of $0.79 Total Revenues of $11.7 billion
+ 69% + $0.91 Revenues
Added 605K members between years
+ 5% Membership Diluted EPS
Adjusted Diluted EPS of $1.12
+ 51% Adjusted Diluted EPS1
Health Benefits Ratio of 87.6%
HBR 110 bps
improvement
Q1 2017 Performance
1 Represents a non-GAAP measure. See Appendix A for reconciliation of non-GAAP measures.26 CENTENE - JUNE 2017 INVESTOR DAY
Total Revenues1
CNC
Stock Price3
Delivering Shareholder Value
5 Year Compound Annual Growth Rates
2012-2017(F), excluding stock price
1 Based upon 2017 guidance midpoint. 2 Represents a non-GAAP measure using the guidance midpoint. See Appendix A for reconciliation of non-GAAP measures. The 5 year GAAP diluted EPS CAGR is 37% using the guidance midpoint. 3 5 year stock price CAGR as of June 13, 2017.
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Source: SEC filings and Yahoo!Finance 2017 analyst estimates. Peer group includes Aetna, Anthem, Cigna, Humana, Molina, United and WellCare.
7% 8% 8% 11% 13% 18% 27% 42%
CNC
Total Revenues CAGR vs. Peers
5 YEAR CAGR, 2012-2017(F)
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$1.47 $2.31 $3.14 $4.43 2013 2014 2015 2016 2017 (F)
CNC 5 Year CAGR +40%2
Guidance Range $4.50 – $4.90
Adjusted Diluted Earnings Per Share1
(FROM CONTINUING OPERATIONS)
1 Represents a non-GAAP measure. See Appendix A for reconciliation of non-GAAP measures. 2 Based on 2017 guidance range mid-point.
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Note: CAGR from June 13, 2012 – June 13, 2017. Source: Yahoo!Finance 1 Peer group includes Aetna, Anthem, Cigna, Humana, Molina, United and WellCare.
13% 27% 42%
Stock Price CAGR vs. Peers
S&P Composite Peer Group1 CNC
5 YEAR CAGR, JUNE 2012-2017
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2.6 2.9 4.1 5.1 11.4
$8.1 $10.9 $16.6 $22.8 $40.6
2012 2013 2014 2015 2016 2017(F)
Membership Total Revenues
Guidance Mid-point $46.4
Total Revenues/Membership Growth
($ IN BILLIONS, MEMBERSHIP IN MILLIONS)
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1,000 1,500 2,000 2014 2015 2016 Q1 2017
Large/Small Group & Individual Off-Exchange Health Insurance Marketplace
Commercial Membership
Key Drivers:
Marketplace
exchange members in Q1 2017
Commercial Expansion Driving Growth
(MEMBERSHIP IN THOUSANDS)
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2,000 4,000 6,000 8,000 2014 2015 2016 Q1 2017
Medicaid Membership
Key Drivers:
Medicaid Driving Growth
(MEMBERSHIP IN THOUSANDS)
States with business implementation in process
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2015: $22.8 Billion 2016: $40.6 Billion 2017(F): $46.4 Billion1
88.9% 86.5% 8.3% 9.2% 2015 2016 2017(F)
HBR
2 1
Commercial and Medicare growth driving changes in HBR & SG&A
Diversifying Revenues
Medicaid Medicare/Duals Commercial Specialty/Government
2 Adjusted SG&A expense excludes certain items. See Appendix A for reconciliation of non-GAAP measures. 2017(F) excludes Health Net acquisition related expenses of $5 - $8 million and the Penn Treaty assessment expense of $47 million.
84% 2% 4% 10% 72% 13% 9% 6% 68% 17% 9% 6%
1 Midpoint of guidance range.
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TANF, CHIP & Foster Care 64% Commercial 17% Other 7% Medicare/Duals 3% ABD 8% LTC 1%
TANF, CHIP, Foster Care
Commercial
Duals
Long-Term Care
At-Risk Membership Characteristics
Other/Service
Lower HBR
ABD
Higher HBR
Medicare
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As of Q1 2017
Membership Revenue Medicaid: TANF, CHIP & Foster Care 61% 39% ABD & LTC 9% 29% Behavioral Health 5% 2% Commercial 20% 19% Medicare & Duals 3% 10% Correctional 2% 1% 100% 100%
At-Risk Membership and Premium Revenue
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December 31, 2015 December 31, 2016 March 31, 2017 Cash and investments $3,978 $9,118 $10,340 Total assets 7,339 20,197 21,362 Debt: Senior notes, at par 925 4,600 4,600 Revolving credit agreement 225 100 100 Mortgage notes 67 64 63 Other debt & cap. leases 4 (109) (116) Total debt 1,221 4,655 4,647 Total stockholders’ equity 2,168 5,909 6,084 Debt to capital ratio, excl. non recourse debt 34.7% 43.7% 43.0%
Balance Sheet
($ IN MILLIONS)
Reduced leverage by 130 basis points subsequent to the acquisition of Health Net
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Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 42.0% 42.5% 43.0% 43.5% 44.0% 44.5% 45.0%
Strategically manage our balance sheet
Debt to capital ratio expected to be in low 40%’s by Q4 2017
Note: excludes non-recourse mortgage note
Leverage
Continue to reduce our debt-to-capital ratio Aligning financial statement exposure through interest rate swaps
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Balance March 31, 2017 March 31, 2017 Effective Interest Rate1 $1,400 million 5.625% Senior Notes, due February 2021 $1,400 5.47% $1,000 million 4.75% Senior Notes, due May 2022 $1,008 3.98% $1,000 million 6.125% Senior Notes, due February 2024 $1,000 5.48% $1,200 million 4.75% Senior Notes, due January 2025 $1,200 4.10% Revolving credit agreement $100 4.50% Total Debt/ Weighted average rate $4,708 4.78%
1 Including impact of any interest rate swaps.
Senior Notes and Revolver
Centene’s S&P rating upgraded to ‘BB+’ from ‘BB’ in May 2017
($ IN MILLIONS)
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$6.0B $4.3B
Investment Portfolio Q1 2017
$2.7B $2.0B
Total Debt Q1 2017
Swapped Floating Rate Debt at 1 or 3 month LIBOR
Floating rate debt expense offset by short-term investment income
Cash & Investments highly correlated to LIBOR rate
Impact of Short-Term Interest Rates
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Estimated Impact of Change in 3-Month LIBOR
As of March 31, 2017.
($7 ) ($14) ($20) ($27) $11 $22 $32 $43
Interest Expense Interest Income
+$4 +$8 +$12 +$16
Annual Net Favorable Pre-tax Impact
Impact of Short-Term Interest Rates
+75 bps +50 bps +25 bps +100 bps
($ IN MILLIONS)
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32.7% 36.7% 34.9% 36.7% 0.3% 0.4% 2.1% 3.3% 9.9% 11.5% 14.8% 2014 2015 2016 2017(F)
Nondeductible Compensation ACA Health Insurer Fee All Other Income Tax
42.9% 51.8% 48.6% 39-41%
2017 nondeductible compensation represents approx. $38M or $0.211 per diluted share of income tax expense.
Effective Tax Rate
1 Based on 2017 guidance range mid-point.
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Timeline – uncertain based on current environment
Immediate tax deduction for capital expenditures Corporate tax rate from 35% to 15%-20%
Potential implications of proposed tax reform
Eliminate net interest expense deduction
Proposed Income Tax Reform
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Effective Tax Rate Corporate Tax Rate Net Interest Addback Compensation Deductions Annualized Rate Outlook with Proposed Reforms
Tax Reform Healthcare Reform
39-41%
Potential Implications of Tax & Healthcare Reform
18-25% (15-20%) +2% (3%)
In addition, we would benefit from a one-time deferred rate change of ~15% in the year tax reform is enacted (>$100 million after tax).
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$792 $1,534 $129 $270
2015 2016 2017 (F)
HIF Impact
$1,804 $921
Guidance Range $1,800 to $2,000
Adjusted EBITDA1
1 Represents a non-GAAP measure. See Appendix A for reconciliation of non-GAAP measures. 2 Based on 2017 guidance range mid-point.
YOY Increase 45% 96% 5%2
4.0% 4.4% 4.1%2 ($ IN MILLIONS)
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Low High
Total Revenues $46,000 $46,800 GAAP diluted EPS $3.75 $4.15 Adjusted Diluted EPS1 $4.50 $4.90 HBR% 87.0% 87.5% Selling, general & administrative (SG&A)% 9.1% 9.6% Adjusted SG&A%1 9.0% 9.5% Effective Tax Rate 39.0% 41.0% Diluted Shares (in millions) 176.9 177.9
1 Represents a non-GAAP measure. See Appendix A for reconciliation of non-GAAP measures. Adjusted SG&A% excludes Health Net acquisition related expenses of $5 - $8 million and the Penn Treaty assessment expense of $47 million.
2017 Guidance
($ IN MILLIONS, EXCEPT PER SHARE DATA)
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Christopher Bowers, EVP - Markets
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0.0 1.0 2.0 3.0 4.0 5.0 6.0
3.7M 0.5M <15k 0.1M
(in millions)
Total Membership (as of 1/1/16)
*excludes Correctional, Behavioral Health, Federal Services, ASO and Envolve membership
Medicaid Complex Care Commercial Medicare
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0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0
Medicaid Complex Care Commercial Medicare 5.7M, ~50% 0.8M, ~60% 0.3M, ~2,600% 1.9M, ~1,800%
Total Membership (as of 3/31/17)
(in millions)
*excludes Correctional, Behavioral Health, Federal Services, ASO and Envolve membership
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HEALTH PLANS BY PREMIUM SIZE 12 1 10 12
Under $1 billion Over $1 billion
2017(P) 2012
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12/31/16 2017(P)
Marketplace New States (NE, NV) Existing Market Expansions Organic Growth
2017 Growth Areas ~9%
*excludes Correctional, Behavioral Health, Federal Services, ASO and Envolve membership
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State Start Date Product Mix Estimated Market Size Number
Membership NE 1/1/17 All populations
(acute only –LTSS & I/DD)
228,000 3 plans 79k* MO 5/1/17 Medicaid 737,500 3 plans 280k** NV 7/1/17 TANF, CHIP, Medicaid Expansion 425,000 4 plans ~35k**
*as of March 31, 2017 **Estimates
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Managing Market Level Trends
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Trends
HBR Initiatives Payment Integrity Public Policy Engagement Quality Management Risk Adjustment Actuarial Coordination
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2014 2015 2016
1.5%-2.5% Net Rate Increase 0-1% Health Benefits Ratio Consistent HBR performance
Playbook strategies maintain HBR levels despite increasing trends
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Plan Example - Large Traditional Medicaid Product
Strategies to Offset to Medical Trend
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existing business
Managing and offsetting rate pressures and cost trends through our comprehensive playbook of Health Plan tools and strategies
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Steven Sell, CEO & Plan President - CA Market
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Improved financial performance Improved operational performance Well positioned for the future
15 Months after the Merger Close
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A Large Market….
In All Segments….
With Strong Stakeholder Alignment.
* Does not include self-insured population (approx. 6M) or Medicare FFS population (approx. 3.5M)
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Leveraging Best of Both Model Financial Performance
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systems & processes
Medical Management Claims Management
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Provider Engagement Quality & Customer Experience
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Local Accountability and Control Employee Engagement and Development Performance Orientation
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Medicaid Plan with ~2M lives and 19% market share Market share statewide with ~3M lives
#1 11%
Power of MCO Portfolio A Market Leader
12% Market Share in Sacramento 29% Market Share in the Central Valley 18% Market Share in Los Angeles County
*as of March 31, 2017
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Jesse Hunter, EVP - Products
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National Product Leadership Multi-Product Strategy Marketplace Update Medicare Update
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National Product Leadership Multi-Product Strategy Marketplace Update Medicare Update
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Envolve Health Federal Services Commercial
(Marketplace)
Medicare Complex Care Medicaid
Market leading products focused on government sponsored healthcare programs
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1st or 2nd in Membership
National Market leading position across Products
1987 2007 2008 2013 2014 2017 1984
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AHIP
Product Thought Leadership
MHPA MACPAC MLTSS AMSUS ECHBC National MLTSS Health Plan Association Medicaid and CHIP Payment and Access Commission Association of Military Surgeons
America’s Health Insurance Plans Medicaid Health Plans of America Envolve Center for Health Behavior Change
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National Product Leadership Multi-Product Strategy Marketplace Update Medicare Update
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Medicaid
Medicare & Duals MSO Correctional Marketplace
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National Product Leadership Multi-Product Strategy Marketplace Update Medicare Update
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93% 7%
2015* 2016 2017
93%
* 2015 does not include Health Net
7% 9% 91% 78% 22%
2015* 2016 2017
85% 12% 8% 90% 3% 2% Subsidized Unsubsidized
Premium Subsidies
Silver Bronze Gold & Platinum
Metal Tier
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Peak Membership 2014 76,000 2015 167,000 2016 683,000 2017 1,200,000
2017 Marketplace Footprint
Centene State Centene HIM Membership
#1 National Carrier
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Carrier’s market exit resulted in a large number of auto- assignments, including 18,000 members assigned to Ambetter
Premi mium m Subs bsidy dy Cost Sharing ng Redu eduction To Total Enrollees ees Members Auto Assigned to Ambetter 83.6% 70.0% 18,114 Auto to Assi ssignments s that E Effectua uated w d with h Ambetter 95. 95.1% 84. 84.9% 6, 6,56 564 All Ne New Ambette tter M Members 92. 92.9% 79. 79.8% 55,202 202
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5/1 - 6/21
Initial State Filings
5/1 - 8/16
DOI Reviews, Negotiations and Revisions May Dec. Nov. Oct. Sept. Aug. Jul. Jun.
8/1 - 8/16
Rate Finalization by DOIs and Handoff to CMS
8/20
Court Date for CSRs
9/16 - 9/27
FFM QHP certification signing
10/12
Feds FFM QHP certification signing
11/1 – 12/15
Open Enrollment
2 1 7
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Centene State Centene HIM Membership New HIM Markets in 2018 HIM Expansion Markets
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National Product Leadership Multi-Product Strategy Marketplace Update Medicare Update
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MA / MAPD D-SNP I-SNP
80
Centene State Centene Medicare Market
MMP C-SNP Med. Supp. EGWP
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Geography Beneficiary Plan Design
Focus on CNC Markets Focus on individuals under 400% FPL Creating low
premium plans
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Test and Learn Model
provider network & increase focus
broker relationships and community depth
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Focused Growth Strategy
new markets
design, and sales opportunity Medicare to represent 20%+
Longer-term Expectations:
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Ability to leverage multi-product portfolio Demonstrated commitment to national product leadership Focused on diversified growth across government healthcare landscape
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OUR PURPOSE | why we do what we do OUR BRAND PILLARS | How we go about doing it
Focus on the
Individual
Whole Health Active Local Involvement
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What are the challenges
road to better health?
KNOWN & UNKNOWN PRESENT & FUTURE DIRECT & INDIRECT
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MEMBERS AND THEIR FAMILIES, PROVIDERS & CAREGIVERS
an expansive consumer ecosystem, includes
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Changing Landscape
HISTORICAL BUSINESS CONSUMER REALITY
Satisfaction drives results
More Likely to Renew More Likely to Recommend More Likely to Forgive More Likely to Try a New Offering 92% 88% 67% 57%
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Sophisticated Segmentation Research
Detailed Mapping & Targeting
TO WHERE THEY ARE FROM WHO THEY ARE
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93 CENTENE - JUNE 2017 INVESTOR DAY *Figures represent Ambetter membership only (does not include Covered CA members)
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Adults 65+
Includes those who are about to “age-in,” as well as switchers.
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competitors
experience, PCP falling out of plan, Rx price changes
The Consumer: Highlights
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“Do I qualify for Medicare?” “What does MA cover?” “Do I need other coverage?” “What are my options?” “What plan is best for me?” “How do I enroll?”
Most feel confusion, uncertainty & anxiety Our goal: guided, confident & relieved
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easy to understand.
the concepts of “good health and being taken care of.”
already in market. CONSISTENTLY PERFORMED WELL IN RESEARCH AMONG MEDICARE ELIGIBLES Medicare consumers prefer a brand with a local extension, with 61% of consumers preferring a local brand name.
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Local, flexible and scalable brand architecture
Trusted, local partner for all Texans and their community
Covers full range of government- sponsored Medicaid & Children’s Health Insurance Plans (CHIP)
STATE-BASED MARKET BRAND PRODUCT BRAND FOR MARKETPLACE PRODUCT BRAND FOR MEDICARE EXTENSIONS FOR CONSUMER CATAGORIES
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OUR PURPOSE | why we do what we do OUR BRAND PILLARS | How we go about doing it
Focus on the
Individual
Whole Health Active Local Involvement
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2017 Investor Day
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Cynthia Brinkley, EVP - Global Corporate Development
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$677B
$798B $100B $9B $105B $175B
Correctional Healthcare Health Insurance Marketplace Federal Services Medicaid Medicare International
*Data based on Congressional Budget Office projections and Company estimates for FY 2019
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Correctional Healthcare Health Insurance Marketplace Federal Services Medicaid Medicare International
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2017P 2018P
Market Expansions
Reprocurements
Services (IHSS) carve-
GROWTH DRIVERS
$50B+ $46.4B
2018P
$51B+
*2017 mid-point of guidance range
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Existing Markets New Markets Specialty Products Medicare Advantage M&A
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Existing Markets New Markets Specialty Products Medicare Advantage M&A
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North Central Region Integrated Physical and Behavioral Health
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MississippiCAN Reprocurement
RFP submitted Apr. 7th
MassHealth Reprocurement
RFP submitted Apr. 13th
ICP & Family Health Plan Reprocurement
RFP submitted May 15th
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CHIP Rural Service Area Reprocurement
RFP due July 2017 Go-Live September 2018
STAR+PLUS Reprocurement
RFP anticipated August 2017 Go-Live February 2019
STAR and CHIP Reprocurement
RFP anticipated in 2018 Go-Live January 2020
Statewide Medicaid Managed Care and Long Term Care Reprocurement
RFP anticipated last week of June Go-Live January 2019
Acute Care Reprocurement
RFP expected early November 2017 Go-Live October 2018
KanCare Reprocurement
RFP anticipated late 2017 Go-Live January 2019
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HIM Membership Growth (Peak)
112
Centene State Centene HIM Market (2018) New HIM Market (2018) HIM Expansion Market (2018) Centene Medicare Market (2017) 2015
167,000
2016
683,000
2017
1,200,000 328,000
Medicare & Duals Members (Q1 2017)
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Existing Markets New Markets Specialty Products Medicare Advantage M&A
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Heritage Health
Went live 1/1/17
Managed Care Program
7/1/17 go-live
Community HealthChoices
Phased in from 1/1/18 to 1/1/19
HealthChoices
1/1/18 go-live
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Existing Markets New Markets Specialty Products Medicare Advantage M&A
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Addressing market needs and driving external revenue growth via an integrated platform that leverages the strength of Centene’s specialty solutions REPRESENTATIVE CLIENTS
Population health technology, risk stratification, care coordination and project management support
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Existing Markets
117
Leveraging managed care expertise to deliver clinical efficacy and cost efficiency to correctional systems
* CA represents Health Net correctional healthcare business and not Centurion NM MS MN MA VT TN CA FL
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Existing Markets New Markets Specialty Products Medicare Advantage M&A
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GROWTH STRATEGY
<400% FPL
Centene’s local approach
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Existing Markets New Markets Specialty Products Medicare Advantage M&A
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CAPABILITY
M&A targets that add capabilities for existing service offerings
SCALE
Add scale to existing operations and increase our geographic footprint
VALUE CREATION
Generating appropriate returns on our investments for our shareholders
CONSISTENT CRITERIA & FINANCIAL DISCIPLINE
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WE ARE A GROWTH COMPANY
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Panel Discussion
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Haley Barbour,
Founding Partner - BGR Group; Former Governor of Mississippi
Richard Gephardt
Centene Board Member; CEO – Gephardt Group; Former Majority Leader of the U.S. House of Representatives
David Schiappa
Partner at the Duberstein Group
Joe Antos
Wilson H. Taylor Scholar in Health Care and Retirement Policy – American Enterprise Institute
Jonathan Dinesman
SVP, Government Relations - Centene
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Reconciliation of GAAP Earnings from Continuing Operations to Adjusted Diluted EPS: 2012 2013 2014 2015 2016 Q1 2016 Q1 2017 GAAP Earnings from continuing operations 89 $ 161 $ 268 $ 356 $ 559 $ (15) $ 139 $ Amortization of acquired intangible assets 5 6 16 24 147 9 40 Health Net acquisition related expenses
234 189 5 California minimum medical loss ratio change
Income tax effects of adjustments (2) (2) (6) (20) (79) (87) (34) Adjusted Earnings from Continuing Operations 92 $ 165 $ 278 $ 387 $ 727 $ 96 $ 197 $ Diluted shares outstanding (in thousands) 107,429 112,494 120,360 123,066 163,975 129,531 175,836 GAAP diluted EPS from Continuing Operations 0.83 $ 1.43 $ 2.23 $ 2.89 $ 3.41 $ (0.12) $ 0.79 $ Adjusted Diluted EPS 1 0.86 $ 1.47 $ 2.31 $ 3.14 $ 4.43 $ 0.74 $ 1.12 $ Reconciliation of GAAP diluted EPS to Adjusted Diluted EPS: GAAP diluted EPS Amortization of acquired intangible assets 2 Health Net acquisition related expenses 3 Penn Treaty assessment expense 4 Adjusted Diluted EPS 1 $0.54 - $0.58 $0.02 - $0.03 $0.17 $4.50 - $4.90 $3.75 - $4.15 Annual Guidance December 31, 2017
Included in this presentation is Adjusted Diluted EPS. Management believes that this non-GAAP financial measure provides information that is useful to investors in understanding period-over-period
for the corresponding GAAP financial measure and may not be comparable to similar measures used by other companies. A reconciliation of this non-GAAP financial measure with the most directly comparable financial measure calculated in accordance with GAAP follows: 1 Adjusted Diluted EPS is defined as GAAP diluted net earnings from continuing operations before amortization of acquired intangible assets, Health Net acquisition related expenses, and the tax impact of such adjustments, calculated on a per share basis. In 2016, Adjusted Diluted EPS excludes debt extinguishment costs and the impact associated with the retroactive change in the minimum MLR calculation and associated charitable contribution. In Q1 2017, Adjusted Diluted EPS excludes the Penn Treaty assessment expense. We believe these adjustments are not indicative of future performance. 2 The amortization of acquired intangible assets per diluted share presented are net of the income tax benefit estimated to be $0.31 to $0.35 for the year ended December 31, 2017. 3 The Health Net acquisition related expenses per diluted share presented are net of the income tax benefit estimated to be $0.01 to $0.02 for the year ended December 31, 2017. 4 The Penn Treaty assessment expense per diluted share is net of the estimated income tax benefit of $0.09 for the year ended December 31, 2017.
Reconciliation of Non-GAAP Measures
($ IN MILLIONS, EXCEPT PER SHARE DATA)
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Reconciliation of GAAP Earnings from Continuing Operations to Adjusted EBITDA: 2015 2016 GAAP Earnings from continuing operations 356 $ 559 $ Interest expense 43 217 Income taxes 339 599 Depreciation and amortization 112 281 Non-cash stock compensation expense from continuing operations 71 148 Adjusted EBITDA 1 921 $ 1,804 $ Reconciliation of GAAP Selling, General & Administrative expenses (SG&A) to Adjusted SG&A: 2015 2016 GAAP selling, general and administrative expenses 1,802 $ 3,676 $ Health Net acquisition related expenses 27 234 Penn Treaty assessment expense
1,775 $ 3,442 $
Included in this presentation is Adjusted EBITDA and Adjusted SG&A. Management believes that these non-GAAP financial measures provide information that is useful to investors in understanding period-over-period operating results and enhance the ability of investors to analyze Centene’s business trends and
may not be comparable to similar measures used by other companies. A reconciliation of these non-GAAP financial measures with the most directly comparable financial measure calculated in accordance with GAAP follows. Note the Company could not provide a reconciliation of 2017(F) without unreasonable efforts. As such, it has been excluded from the reconciliation below.
1 Adjusted EBITDA is defined as net earnings (loss) from continuing operations attributable to Centene before interest expense, income taxes, depreciation and amortization, adjusted to exclude non-cash stock compensation expense from continuing operations and certain other non-cash items, if applicable, that we believe are not indicative of future performance.
Reconciliation of Non-GAAP Measures
($ IN MILLIONS, EXCEPT PER SHARE DATA)
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2017 Investor Day