2010 POS PTSA Switching ACH services and BPO NCS (Nigeria - - PowerPoint PPT Presentation

▶
2010
SMART_READER_LITE
LIVE PREVIEW

2010 POS PTSA Switching ACH services and BPO NCS (Nigeria - - PowerPoint PPT Presentation

Nov 06, 2023 825 likes •1.08k views

NIBSS 20 th anniversary Outside-in vision of NIBSS From a simple ACH to a full fledge central utility of the Nigerian Payment System 21 st November 2013 NIBSS development stages From Settlement products in 1994 to PTSA in 2012 2010 POS PTSA

slide-1
SLIDE 1

NIBSS 20th anniversary

Outside-in vision of NIBSS

From a simple ACH to a full fledge central utility of the Nigerian Payment System

21st November 2013

slide-2
SLIDE 2 2

NIBSS development stages From Settlement products in 1994 to PTSA in 2012

Switching ACH services POS PTSA and BPO

  • Funds Transfer Settlement
System launched in 1994.
  • ACH services:
  • Cheques -> Nigeria Automated
Clearing System (NACS) in 2002.
  • Electronic Fund Transfers ->
NIBSS Electronic Fund Transfer (NEFT) in 2004.
  • Direct Debits services
launched in 2006.
  • NCS (Nigeria Central
Switcher) launched in 2010 -> first initiative related with card / terminals processing.
  • NIBSS Instant Payments (NIP)
in 2011.
  • ATM switching in 2011.
  • Payment Terminal Service
Aggregator services launched in 2012.
  • Reliable data channel, effective
interoperability and ensures higher POS availability.
  • Cheques truncation deployment
in 2012.

2010

slide-3
SLIDE 3 3

Issues

  • Fragmentation of first line
leads to lack of
  • wnership.
  • Weak strategy, internal
control and business development capabilities.
  • Non-existing Relationship
Management and Security Units.
  • IT oriented.

Organogram in 2010

NIBSS development stages NIBSS old organization structure

slide-4
SLIDE 4

Technology & Operations

(Exec. Director) Application Integration Service Operation BPO Technology Infrastr.

Business Development

(Exec. Director) Corporate Communic. Strategy & Marketing Product Manag. Customer Relation. Manag.

CEO / MD

  • Admin. &
Logistics Human Resources Risk Management and Compliance Financial Legal Finance & Admin. PMO

NIBSS development stages New NIBSS organization structure

4 Key developments Information System Security
slide-5
SLIDE 5 5

NIBSS development stages Security Logical security Physical security

Illustrative pictures
slide-6
SLIDE 6 6

NIBSS development stages PCI-DSS certification

DSS DSS

COMPLIA COMPLIANT NT

slide-7
SLIDE 7 7
  • Single user experience
  • Improved terminals

network quality

  • New terminals models

Certification Lab

Illustrative pictures

NIBSS development stages POS homologation and certification

slide-8
SLIDE 8 8 Illustrative pictures

NIBSS development stages Management Information System

  • What is the growth rate of
products?
  • Are there Banks with different
behavior?
  • Are there relevant geographic
challenges?
  • Growth driven by new
clients/users or by higher volume from existing users?

NIBSS Banks CBN Databases update (by the IT teams) Report generation (by the Business Development) Analysis

Time Geography Channel business line Player/Bank Information Database
slide-9
SLIDE 9 9

NIBSS development stages Electronic payments increased adoption - NIP

Source: NIBSS.

~64k ~1,909k

x30

NIP transactions

October 2013 December 2011

slide-10
SLIDE 10 10

NIBSS development stages Electronic payments increased adoption - POS terminals

Source: NIBSS.

active POS terminals

~5,000 ~31,000

October 2013 December 2011

x6

slide-11
SLIDE 11 11

NIBSS development stages Electronic payments increased adoption - POS transactions

Source: NIBSS.

~90k ~1,000k

x11

POS transactions

October 2013 December 2011

slide-12
SLIDE 12 12

International benchmark Nigeria and Angola

Source: NIBSS, EMIS, United Nations and International Monetary Fund.

Monthly POS trx

(October 2013 - values in millions)

~1.1 ~2.5

x2

GDP

(2012 - values in millions USD)

~270,211 ~115,209

÷2

Population

(Values in millions)

~174 ~21

÷8

slide-13
SLIDE 13 13

NIBSS immediate priorities

Technical Monitoring

Bank A Bank B Bank C Switcher Switcher Bank D

ATM Payment gateway

  • Internet acquiring
solution for virtual merchants.

POS Business Activity Monitoring

(BAM)
  • GTMS for ATM
  • GTMS for POS
  • Virtual POS / payment gateway
solution
  • Services Portal
  • Portal for merchants
Corporations

NIBSS immediate priorities Anti-fraud solution

Not exhaustive

Global Terminal Management System

3 4 5 6 1 2

NCS

7 IT infrastructure

slide-14
SLIDE 14

MPOS

14

NIBSS immediate priorities New POS terminals technologies - e.g. MPOS and E-POS

1

+ +

Connectivity Application Reader and Pinpad

E-POS

slide-15
SLIDE 15 15

NIBSS immediate priorities ATM network - improve network management

2

  • Improve quality control (e.g.

certification, homologation, centralized monitoring)

  • Improve service levels

increasing competition in the ATM maintenance market

  • Develop interbank

(systemic) innovation

  • Promote scale economies

by making available central shared platforms

slide-16
SLIDE 16 16

NIBSS immediate priorities A Global Terminal Management System (GTMS)

3

POS ATM Global Terminal Management System (GTMS)
  • Operating cost

efficiency

  • Security improvement

compliance

  • Quality assurance /

improve customer satisfaction

  • Ability to innovate

(and renovate)

  • Better decision-

making (more adequately informed)

slide-17
SLIDE 17 17

NIBSS immediate priorities Technical monitoring - control PTSPs SLAs

4

Illustrative screens

Key benefits

  • On-line monitoring of terminals
components and service status
  • Problem detection and tracking
  • Terminal malfunction generates automatic
dispatching to service provider (first or second line maintenance)
  • Network status report generation
  • Increase terminal network availability and
control
  • Cost reduction of maintenance
  • PTSP control - improve SLAs

Immediate and accurate information

slide-18
SLIDE 18 18

NIBSS immediate priorities Business Activity Monitoring (BAM) - follow-up business with real-time information

5

Major characteristics
  • Real-time Analysis
Real-time business monitoring solution, capable of complex-event processing with large data volumes.
  • Configurability
Fully configurable monitoring capabilities ranging from global status down to individual transaction.
  • Multiple Angles of Analysis
Business level, network operational level.
  • Historical Data Comparison
Real-time comparison with relevant historical data across angles.
  • Predictive Analytics
Real-time prediction of future behavior.
  • Future Proof
Adaptable to evolving business requirements. Illustrative screens
slide-19
SLIDE 19 19

NIBSS immediate priorities Fight fraud with an industry-wide anti-fraud solution

6

  • Real-time fraud monitoring
Detect potential fraud incidents by analyzing in a real time mode the transaction records.
  • Configurability
The alerts generation is based on a rule system and comparative behavior analysis.
  • Multiple Levels of Analysis
Restrain the impact and extension of fraud incidents at several levels, e.g. merchants, payment terminals (ATM
  • r POS), cards and transaction types.
  • Future Proof
Continuously feed a knowledge data base on potential fraud incidents. Major characteristics Collaborative anti-fraud system
slide-20
SLIDE 20 20

NIBSS immediate priorities Assure basic infrastructure quality / resilience - e.g. Data Centers

7

Illustrative picture

Looking forward to the constant improvement of service quality and resilience, NIBSS shall enhance its technology infrastructure to support industry growth.

slide-21
SLIDE 21 21

Assure basic infrastructure - e.g. improve connectivity, data centers, power, quality certifications - through an industry program office and specific initiatives Focus on Cashless Nigeria progression, i.e., POS adoption - e.g. promotion, prioritize areas/clusters and merchants, etc. Improve current shared terminal management capabilities - industry certifications, GTMS, stand-in, technical monitoring, business activity monitoring, etc. Develop a cooperative Anti-Fraud solution for the industry (including all payment methods)

Nigerian Payments Market immediate priorities

Business challenges Technological challenges

slide-22
SLIDE 22 22

Questions & Answers

Q & A

slide-23
SLIDE 23

www.sibs-international.com

Pedro Hipólito Managing Director pedro.hipolito@sibs-international.com RUA SOEIRO PEREIRA GOMES, LOTE 1 1649-031 LISBOA - PORTUGAL TEL: +351 21 416 93 14
  • UL. BAGNO 2/180, 3RD FLOOR
00-112 WARSAW - POLAND TEL: +48 22 119 09 83 MULLINER TOWERS, 3RD FLOOR, 39 ALFRED REWANE STREET IKOYI-LAGOS - NIGERIA TEL: +234 1 4448 9237 23