20 20 YEARS YEARS Tony Gower-Jones Stichting Tripod Foundation - - PowerPoint PPT Presentation

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20 20 YEARS YEARS Tony Gower-Jones Stichting Tripod Foundation - - PowerPoint PPT Presentation

TRIPOD Foundation 20 20 YEARS YEARS Tony Gower-Jones Stichting Tripod Foundation Building Better Performance Measures For Better Conversations To Provoke Change (A better alternative to measuring events or injuries) Stichting Tripod


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SLIDE 1

TRIPOD Foundation

20 20

YEARS YEARS

Tony Gower-Jones

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SLIDE 2

Stichting Tripod Foundation

Building Better Performance Measures For Better Conversations To Provoke Change (A better alternative to measuring events or injuries)

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SLIDE 3

Stichting Tripod Foundation

0.5 1 1.5 2 2.5 3 3.5 Jan-01 Feb-01 Mar-01 Apr-01 May-01 Jun-01 Jul-01 Aug-01 Sep-01 Oct-01 Nov-01 Dec-01 Jan-02 Feb-02 Mar-02 Apr-02 May-02 Jun-02 Jul-02 Aug-02 Sep-02 Oct-02 Nov-02 Dec-02

Injury Frequency rate 12 month moving average

Unit A Unit B Unit C Unit D Total

Unit A Unit B Unit D Unit C

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SLIDE 4

Stichting Tripod Foundation

Tripod Incident Causation Model

Event Failed barrier Precondition Immediate cause Underlying cause An

  • rganisation

Underlying causes Preconditions Immediate causes

Error / violation promoting conditions That influences the person Causes To take action or inaction That causes barriers to fail That result in Accidents, incidents and business upsets

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SLIDE 5

Stichting Tripod Foundation

Jim Reason’s Swiss Cheese Model

Hazard Incident

∂ ∂ ∂ ∂ ∂ ∂ ∂ ∂ ∂

Probability of Failure

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SLIDE 6

Stichting Tripod Foundation

1 2 3 4 5 6 7 Jan-01 Feb-01 Mar-01 Apr-01 May-01 Jun-01 Jul-01 Aug-01 Sep-01 Oct-01 Nov-01 Dec-01 Jan-02 Feb-02 Mar-02 Apr-02 May-02 Jun-02 Jul-02 Aug-02 Sep-02 Oct-02 Nov-02 Dec-02

Injury Frequency rate 12 month moving average

Unit A Unit B Unit D Unit C

Press f9 and get a different result

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SLIDE 7

Stichting Tripod Foundation

20-30 events per year and 12 million hours worked per year

0.5 1 1.5 2 2.5 3 3.5 4

Injury ratees 12 month moving average over ten years

Unit A Unit B Unit C Unit D Total

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Stichting Tripod Foundation

Conversations about safety in leadership meetings

5 10 15 20 25 30 35 40 45 Underlying Causes Influencing factors Individual's behaviour Barrier failure Event Number of times discussed Causation pathway category

Error / violation promoting conditions

That influences the person Creates To take action or inaction That causes barriers to fail

That result in Accidents, incidents and business upsets

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SLIDE 9

Stichting Tripod Foundation

Dashboards

Unit 1 Unit Unit 2

Error / violation promoting conditions

That influences the person Creates To take action or inaction That causes barriers to fail

That result in Accidents, incidents and business upsets

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Stichting Tripod Foundation

What could we measure

Barrier reliability Classification of Human Error Completion of safety critical activities Management activities and behaviours

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Stichting Tripod Foundation

How to decide what to measure

Ask the workforce What is the time and effort to collect the data What conversation do you want to create Use the Tripod Accident Causation and Bow tie models to generate alternatives

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Stichting Tripod Foundation

Conclusions

  • Celebrate that injury rates are no longer an

effective measure of performance

  • Think of the type of conversation you are

trying to create

  • Ask the workforce
  • Use our understanding of accident causation to

generate new measures to create positive conversations

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Stichting Tripod Foundation

Acknowledgements / Thank You / Questions

  • My fellow board members for their input in co-authoring this paper
  • W. T. Peuscher, J. Groeneweg, S. King, and M. Taylor.
  • Tripod Assessors for their input and support
  • Questions