20 20 YEARS YEARS Tony Gower-Jones Stichting Tripod Foundation - - PowerPoint PPT Presentation
20 20 YEARS YEARS Tony Gower-Jones Stichting Tripod Foundation - - PowerPoint PPT Presentation
TRIPOD Foundation 20 20 YEARS YEARS Tony Gower-Jones Stichting Tripod Foundation Building Better Performance Measures For Better Conversations To Provoke Change (A better alternative to measuring events or injuries) Stichting Tripod
Stichting Tripod Foundation
Building Better Performance Measures For Better Conversations To Provoke Change (A better alternative to measuring events or injuries)
Stichting Tripod Foundation
0.5 1 1.5 2 2.5 3 3.5 Jan-01 Feb-01 Mar-01 Apr-01 May-01 Jun-01 Jul-01 Aug-01 Sep-01 Oct-01 Nov-01 Dec-01 Jan-02 Feb-02 Mar-02 Apr-02 May-02 Jun-02 Jul-02 Aug-02 Sep-02 Oct-02 Nov-02 Dec-02
Injury Frequency rate 12 month moving average
Unit A Unit B Unit C Unit D Total
Unit A Unit B Unit D Unit C
Stichting Tripod Foundation
Tripod Incident Causation Model
Event Failed barrier Precondition Immediate cause Underlying cause An
- rganisation
Underlying causes Preconditions Immediate causes
Error / violation promoting conditions That influences the person Causes To take action or inaction That causes barriers to fail That result in Accidents, incidents and business upsets
Stichting Tripod Foundation
Jim Reason’s Swiss Cheese Model
Hazard Incident
∂ ∂ ∂ ∂ ∂ ∂ ∂ ∂ ∂
Probability of Failure
Stichting Tripod Foundation
1 2 3 4 5 6 7 Jan-01 Feb-01 Mar-01 Apr-01 May-01 Jun-01 Jul-01 Aug-01 Sep-01 Oct-01 Nov-01 Dec-01 Jan-02 Feb-02 Mar-02 Apr-02 May-02 Jun-02 Jul-02 Aug-02 Sep-02 Oct-02 Nov-02 Dec-02
Injury Frequency rate 12 month moving average
Unit A Unit B Unit D Unit C
Press f9 and get a different result
Stichting Tripod Foundation
20-30 events per year and 12 million hours worked per year
0.5 1 1.5 2 2.5 3 3.5 4
Injury ratees 12 month moving average over ten years
Unit A Unit B Unit C Unit D Total
Stichting Tripod Foundation
Conversations about safety in leadership meetings
5 10 15 20 25 30 35 40 45 Underlying Causes Influencing factors Individual's behaviour Barrier failure Event Number of times discussed Causation pathway category
Error / violation promoting conditions
That influences the person Creates To take action or inaction That causes barriers to fail
That result in Accidents, incidents and business upsets
Stichting Tripod Foundation
Dashboards
Unit 1 Unit Unit 2
Error / violation promoting conditions
That influences the person Creates To take action or inaction That causes barriers to fail
That result in Accidents, incidents and business upsets
Stichting Tripod Foundation
What could we measure
Barrier reliability Classification of Human Error Completion of safety critical activities Management activities and behaviours
Stichting Tripod Foundation
How to decide what to measure
Ask the workforce What is the time and effort to collect the data What conversation do you want to create Use the Tripod Accident Causation and Bow tie models to generate alternatives
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Conclusions
- Celebrate that injury rates are no longer an
effective measure of performance
- Think of the type of conversation you are
trying to create
- Ask the workforce
- Use our understanding of accident causation to
generate new measures to create positive conversations
Stichting Tripod Foundation
Acknowledgements / Thank You / Questions
- My fellow board members for their input in co-authoring this paper
- W. T. Peuscher, J. Groeneweg, S. King, and M. Taylor.
- Tripod Assessors for their input and support
- Questions