100 County Director Call May 30, 2018 NCDHHS, Office of NC FAST | - - PowerPoint PPT Presentation

NCDHHS, Office of NC FAST | 100 County Director Call | May 30, 2018 1

Office of NC FAST

100 County Director Call

May 30, 2018

NCDHHS, Office of NC FAST | 100 County Director Call | May 30, 2018 2

P4 Brainstorming Session Summary

• Primary Goal: To understand how NC FAST system

functionality does/does not meet and serve the needs of its users

• Two day session held May 16th and 17th at NC FAST
• Attended by:

− Pilot County Leadership and Staff − NC DHHS Leadership − NC DSS Leadership and staff − NC FAST Leadership and staff (state, IBM and Accenture) − IBM Leadership and product development team

NCDHHS, Office of NC FAST | 100 County Director Call | May 30, 2018 3

P4 Brainstorming Session Summary

• Objectives: Review NC FAST P4 system functionality to

identify impact on social work practice − Identify barriers to effective child welfare social work practice − Identify activities that increase the time necessary to complete social work tasks − Identify themes for system improvement to increase efficiency − Ensure the State of North Carolina has an electronic system that complements policy, but doesn’t drive it

• System Functionality Reviewed and Discussed:

− Intake, Assessment, Out of Home/Ongoing, Outcome Plans, Eligibility, Placements, Financials and General/Overall Functionality

NCDHHS, Office of NC FAST | 100 County Director Call | May 30, 2018 4

P4 Brainstorming Session Summary

• Next Steps:

− NC FAST and NC DSS staff currently reviewing all session input for categorization and prioritization − NC FAST and NC DSS to review input with IBM to determine product changes needed to meet usability requirements − Detailed requirements to be developed to support JAD session − NC FAST to reassess the project schedule, staffing plan and budget based on the updated scope prioritization from business system review

• Additional information to be shared soon