SLIDE 8 8
INTRINSIC CHALLENGES INTRINSIC CHALLENGES INTRINSIC FACILITATORS INTRINSIC FACILITATORS EXTRINSIC FACILITATORS EXTRINSIC FACILITATORS EXTRINSIC CHALLENGES EXTRINSIC CHALLENGES HEALTH CARE OUTCOMES HEALTH CARE OUTCOMES MODEL OF CHALLENGES AND FACILITATORS IN RELATION TO HEALTHCARE OUTCOMES
ACCULTURATION IMPROVE SOCIAL SERVICES ACCULTURATION FINANCIAL/ SOCIOECONOMIC PERSONAL BELIEFS/LOC FAMILY ETHNIC BACKGROUND PROVIDER ADHERENCE WITH GUIDELINES PAST EXPERIENCE WITH THE SYSTEM LANGUAGE OF PROVIDER OR ORGANIZATION ACCESS HEALTH OUTREACH PROGRAMS INCLUSION OF FAMILY IN DECISION MAKING MONITORING OF ADHERENCE WITH GUIDELINES CULTURAL COMPETENCE EDUCATION MEDICAL TRANSLATORS TRANSPORTATION/ EXTENDED HOURS
Personal Level Personal Level System Level System Level
Value Diversity Cultural Self Assessment Capacity Conscious of Dynamics of Difference Institutional Cultural Knowledge Adaptations to Service Delivery Reflecting Understanding of Cultural Diversity
Five Theoretical Essential Elements of Cultural Competence: From Volume I Manifested across all organizational levels: * Attitudes * Structures * Policies * Services Utilization of Services:
Cultural Competence
FINDINGS: From Volume II
Providers view family as defined by each culture and acknowledge that family is the primary system of support. Providers understand that minority populations have to be at least bicultural and that this status creates a unique set of mental health issues to which the provider must be equipped to respond. Service provision is driven by culturally preferred choices, not by culturally blind or culturally free interventions. Service Provision acknowledge s, adjusts to and accepts the dynamics inherent in cross-cultural interactions. Sanction and incorporation
knowledge into practice and policy- making Services tailored to client’s level of acculturation and assimilation. Providers work in conjunction with natural, informal support, and helping networks within minority communities. Providers seek to match the needs and help-seeking behaviors of the client population. Provider Staffing patterns reflect the makeup of the client population.
- Trust
- Definition of Mental Health
- Others
Access Strategies/ Mechanisms:
- Availability of services/supports
that are culturally appropriate.
Broad Service Array Availability
Indicators – more contact, longer lengths, and increased satisfaction: Coordination across time and providers.
Towards A Culturally Competent System of Care Volume II Programs Which Utilize Culturally Competent Principles
Four Service Models
Mainstream agencies providing outreach services to minorities. Mainstream agencies supporting services by minorities within minority communities. Agencies providing bilingual/bicultural services. Minority-owned services providing services to minority people.
Towards A Culturally Competent System of Care Volume II Programs Which Utilize Culturally Competent Principles
Recommendations for Action
Investigate differences in outcomes, if any, for persons belonging to different racial, ethnic, and cultural groups as well as any modifications or adaptations that may be needed to enhance the effectiveness of specific evidence-based programs within these groups. Investigate factors that contribute to consumer and practitioner access to evidence-based programs and the extent to which these factors differ across racial, ethnic, and cultural groups and design strategies to increase access accordingly.
Karen A Blasé, Ph.d., Dean L. Fixsen, Ph.d., Co-Directors, National Implementation Research Network, Louis de la Parte Florida Mental Health Institute, Consensus Statement on Evidence-Based Programs and Cultural Competence.
Culture and EBP
More research of culturally adapted and culturally specific practices is needed. Application of quality assurance reviews specific to cultural discrepancies.
California Institute
Finding EBPs
Office of the Surgeon General
- http://www.surgeongeneral.gov/sgoffice.htm
Strengthening America’s Families
- http://www.strentheningfamilies.org
SAMHSA Model Programs
- http://www.model programs.samhsa.gov
California Institute