Welcome to Malm and Skne! Carl Bjrklund, Transport Analyst, - - PowerPoint PPT Presentation

Welcome to Malmö and Skåne!

Carl Björklund, Transport Analyst, Skånetrafiken

This is Skåne This is Skåne

This is Skåne

This is Malmö This is Malmö

This is Malmö

331 000 inhabitants Fastest growing population in Sweden 48 % are <35 years of age 31 % born abroad ”City of parks” Four restaurants listed with stars in the Guide Michelin Falafel capital of Scandinavia! Part of the Greater Copenhagen area

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Bild på Bron…

This is Skånetrafiken

Our mission

Skånetrafiken is a part of Region Skåne. We offer sustainable travelling to everyone who wants and needs to travel within, to and from Skåne. Our public transport services are made up of city services, regional services and special transport services. All our bus, rail and special transport services are carried out by companies who are contracted through public tenders. The main tasks of Skånetrafiken are to develop, plan, procure, promote and market public transport in Skåne.

With our city bus services we interconnect the cities and make it easier to travel from the outskirts to central parts and transfer stops for an onward journey. Regional bus services have a good accessibility and surface coverage to connect rural areas to bigger cities and workplaces.

Offered services

– we offer sustainable, extensive and accessible public transport services

Together with the local councils we offer special transport services that adapt to individuals and the environment and are regarded as simple, safe and within easy reach. Train services are the base and backbone for regional journeys within Skåne and to adjacent regions, including the Copenhagen area.

Facts

• On average, almost 300 000 customers travel with us on a weekday,

and 5 000 special service trips are carried out daily.

• We run approximately 14 000 trips with buses and trains every day.
• On average, an inhabitant in Skåne made 125 journeys per person in 2016.
• Services are carried out by 110 Öresundståg regional trains, 69 Pågatåg

local trains (soon to be 99), 600 regional buses, 400 city buses and 350 special transport vehicles.

• We have 5 customer service centers and almost 200 sales agents.
• In total, almost 6000 persons work with public transport for Skånetrafiken
• Our bus and train services carry the eco-label Good Environmental Choice

(Bra Miljöval) issued by the Swedish Society for Nature Conservation.

It all started back in 1999

In 1999, two countys (län) in southernmost Sweden merged to form Region Skåne and took over responsibility for public transport in the region.

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2018

What’s behind the success?

Revenues and tax funding

• Our operations are funded by ticket revenues

and grants from the regional council

• Level of cost recovery 2017: 57 %
• Turnaround 2018: 5 841 million kronor (SEK)
• Ticket revenue 2 913 million kronor (SEK)

Our market share

How the people of Skåne travel

Experiences

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Train effects

MalmöExpressen

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Introduced summer 2014 Better capacaty Boarding at all doors 10 km buslane More spacious Increased travelling Customer satisfaction

Travelling should be easy

With our new pricing model we have taken the first step towards an easier way of travelling by public transport.

Good traffic planning is not enough

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Meet various needs

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Functional solutions

Pleasant lighting. Broad and visible screens. Arches instead of bars Ticket in the phone but always low on battery?

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Function and design

Travelling with children or in a group Out of the way Design is the guarantee for recognition Solutions implemented to meet the customer should be built upon functions and facts.

Innovation leads to improved quality on a base level

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New innovative solutions Good publicity B2B Increased status for public transport Increased possibility to negotiate about urban spaces Punctuality and basic quality Improved customer satisfaction and market shares

Projects for the future

2018

What’s coming?

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A new concept for high capacity, high comfort regional bus services

2018: 100 % electric services on nr 7 line in Malmö and on all city buses in Landskrona

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2018-03-08 Internt 30

2019: HelsingborgsExpressen line 1

2019: MalmöExpressen on line 8

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2020: Tramway Lund C-ESS

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2021/2022: New Pågatåg services on existing rail lines

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2023: ”System 3” rail services

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New train depot in Hässleholm

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New railway infrastructure

• Lund central station makeover
• West coast mainline – increased

capacity and new stations

• Southern mainline – increased

capacity and new stations

Overall goals

40 % market share by 2030 8 out of 10 customers satisfied by 2025

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Omvärld