Venta Care Centre OUR VISION To Provide Innovative, Holistic, - - PowerPoint PPT Presentation

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Venta Care Centre

OUR MISSION

To Provide Family Focused Care with Respect and Dignity

OUR VISION

To Provide Innovative, Holistic, Responsive Long Term Care Services in Partnership with Residents and Families

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OUR VALUES

Venta

V

isionary: Integrating creative and innovative ideas into work-based routines

Excellence:

Providing care with evidence based practice

Nurturing:

Fostering healthy relationships between Residents, Families and Stafg

Transparency:

Providing timely communication with integrity

Accountability:

Maintaining responsibility and answering to

• ne’s own actions

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Venta Organizational Chart

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WELCOME Team Introduction:

• Dr. Peter Birzgalis, CEO
• Kimberly Becker, Operations Manager
• Sarah Elsokari, Audit/Accreditation Specialist
• Helen Doan, Co-DON
• Kristen Fergus, Co-DON
• Dianne Gordon, Care Coordinator
• Tracy Duncan, Clinical Educator
• Cecilia Chong, OT Coordinator
• Teresa Jungwirth, Clinical Dietitian
• Nora Elsokari, Dietary Technologist
• Chanel Catigan, Social Worker
• Courtney Evans, Recreation Coordinator
• Terra Fleming, Executive Assistant
• Brooke Tucker, Executive Assistant/Housekeeping Manager
• Dick Hartmann, Maintenance Manager

ACCREDITATION

CANADA

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ACCREDITATION

Accreditation Canada is an independent, not-for-profjt organization that accredits more than 1,100 health care organizations and more than 6,000 community and facility based sites. Venta Care Centre will be undergoing accreditation in February, 2018 Accreditation through the Qmentum Program is an ongoing process of assessing health care organizations, such as Venta Care Centre, to identify what is being done well and what needs to be improved. Venta work with Accreditation Canada to help improve quality, safety and effjciency so that we can provide the best possible care and service to our residents and families. Qmentum standards guide quality improvement efgorts to achieve safe and efgective heath services. Standards are grouped into four main categories:

• 1. Leadership
• 2. Medication Management
• 3. Long Term Care
• 4. Infection Prevention and Control

ACCREDITATION

CANADA

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ACCREDITATION

CANADA

Within each standard are a number of ROP’s – Required Organizational Practices – which are essential practices or systems Venta Care Centre must have in place to ensure safety and minimize risks. Some examples of these ROP’s include, Resident Safety Management and resident safety training and education. An essential ingredient to high quality healthcare is actively including the voice of the residents and families to improve quality, safety and health outcomes. Engaging residents is critical to understanding their experience and can lead to changes in practice, service delivery and outcomes providing a true resident centered experience. Venta Care Centre follows the Resident and Family Centered Care approach that fosters respectful, compassionate, culturally appropriate and competent care that is responsive to the needs, values, beliefs and preferences of all residents and their family members. This approach shifts doing something to or for the Resident / Family to do something with the Resident/ Family so that that a true partnership can form between the health care provider and the Resident. We will be holding regular Resident / Family Advisory Group Committee meetings in

• rder to better engage Residents and Families in sharing their insight and information

about their experience in ways that the health care team can learn from.

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ACCREDITATION

CANADA

Some important initiatives we would like to review with you:

• Complaint / Concerns Process
• Venta Care Centre has a complaints process in place to ensure that resident and

family complaints or concerns are given priority attention to ensure appropriate and timely intervention and resolution.

• Privacy and Confjdentiality
• Resident Safety Management Process and Disclosure
• The facility has multiple resident safety initiatives in place that include Falls

Prevention, Appropriate Use of Antipsychotics and Wound Management.

• Community partners
• Our partners with the community include our Residents and their Families, Alberta

Health Services, Remedy’s Pharmacy, Alberta Health and Wellness, Continuing Care Safety Association, etc.

• Accountability
• Venta Care Centre is accountable to a number of agencies that have set standards

in place we must be in compliance with. This includes the Long Term Care Accommodation Standards (through the Alberta Government), Alberta Health Services Continuing Care Health Services Standards and Accreditation Canada Standards. Comment forms have been provided for you. Your feedback is welcome.

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Venta Care Centre Nursing Department

Helen Doan (DON), Kristen Fergus (DON), Dianne Gordon (CC) & Tracy Duncan(Educator)

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FALLS REDUCTION PROGRAM

• Implementation of falling apple program
• Weekly interdisciplinary falls meetings to

ensure collaboration with team on falls reduction/injury for frequent fallers

• Weekly statistics to review trends

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What are falling apples?

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VENTA CARE CENTERS FAMILY CARE CONFERENCE

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What are Care Conferences?

• Meet the interdisciplinary team
• provide update on residents’ status
• A time to communicate concerns
• r questions in order to enhance

patient-centered care

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Appropriate Use of Antipsychotics

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• Interdisciplinary discussion on

behavior management using nonpharmacological interventions before medication

• Ensuring medication is used

appropriate

• Consulting CCPS services when

indicated

• Ensure that residents are reassessed

monthly

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WOUND CARE PROGRAM

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What is PUPP?

• PUPP = Pressure ulcer prevention program
• Weekly wound assessments completed
• Consultation with AHS wound care nurses
• Interdisciplinary biweekly meetings to

review statistics, trends and discuss complex cases to ensure a reduction of wounds

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Education Initiatives

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What are some current educational initiatives?

• Dealing with responsive behaviors

in dementia

• Safe lifts and transfers
• Enhancing leaderships skills
• Person Centered Care

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Monthly Ear Exams

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Research indicates that hearing loss is associated with: embarrassment, irritability, stress, anger, withdrawal from social situations, depression, danger to personal safety, reduced general health, loneliness, isolation, paranoia, reduced coping skills, and reduced overall psychological health.

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Medication Reduction Program

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• What medications were good then might not be

the best choice now.

• Deprescribing is the planned process of reducing
• r stopping medications that may no longer be
• f benefjt or may be causing harm.
• The goal is to reduce medication burden or harm

while improving quality of life.

• The team works with the NP, Dr, pharmacist, unit

nurses and care aides

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End of Life Care

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How does Venta provide care for residents and families at the end of life?

• Provide education and support to residents and

families

• Ofger palliative care services to allow residents to

pass with dignity and respect

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Please feel free to contact us anytime!

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Welcome to Venta Care Centre’s Occupational Therapy Department

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Occupational Therapy Programs ROM and Endurance Training Group Balance Exercise Training Group

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Occupational Therapy Programs Walking Program

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Occupational Therapy Programs Rehabilitation Program

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Occupational Therapy Programs Passive ROM Program

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Occupational Therapy Programs Cognitive Training

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Catch a Falling Apple Program

• Falls Risk Management Program
• According to AHS, Fall-related injury was the fourth

leading cause of injury death in 2010

• The % of falls among adults over the age of 65 is

estimated to be 33%

• This fjgure increased to 50% for those over the age of

80

• Falls are the most common cause of injury in older

adults

• The most serious impact of falls is death. Between 2008

and 2010, older adults accounted for 80% of fall related deaths

(Alberta Centre for Injury Control & Research, 2012)

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Falls Preventions and Management Strategies Proactive approach, Interdisciplinary involvement and Active participation

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Prevent a Fall before it happens

Most falls are preventable

All members of the health care team and family members have important roles in preventing resident having a fall

• r reduce the possible injuries related to falling which may

include:

• Falls risk assessments are completed at the time of

admission

• Ensure falls prevention strategies are implemented

after assessment

• Monitor resident’s status and communicate changes to

the rest of the interdisciplinary team

• Assess equipment needs related to safe resident

handling including needs for purchase, repair and adjustment.

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Catch a Falling Apple Program

• Goal is to Reduce Injury
• The Symbol of a Red Apple is used to

identify a frequent faller in the facility

• A resident who had 5 or more falls in a

calendar year will get a Red Apple

• It is a visual reminders

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Catch a Falling Apple Program

Location of the red apple sticker for frequent fallers:

• 1. On the name sign-age outside of resident’s door

2. On the bulletin board of resident’s room 3. On the chart next to resident’s name 4. On the resident’s wheelchair/ walker 5. On the 24-hour acuity report

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Occupational Therapy In Venta Care Centre

Mission: To provide ED Care with Vision: To provide

with Residents and Families Long Term Care Services in Partnership

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Venta Care Centre Dietary Teresa Jungwirth, BSc, RD

Clinical Dietitian

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What is my job?

My job is to make sure everyone is eating and drinking, and doing so safely.

• Assess for diets, food preferences, nutrition supplements
• Assess for chewing and swallowing concerns
• Monitor weight changes (loss or gain)
• Monitor wounds, GI concerns, blood sugars

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New Initiatives

• New Screening Tool for

malnutrition (MNA)

• Continuing education on

Nutrition Intake Record Binders

• Incorporating poor oral intake

into the Acuity Report

• New Dietitian Referral Binders
• n all units

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Venta Care Centre Social Work

Chanel Catigan MSW, RSW

Social Worker Wednesday November 15, 2017

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Outline

• Social Work Role
• Program
• Goals and Successes

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Social Work Role

• Ensures that all continuing care residents at

Venta Care Centre and their support systems have access to community resources & legal, fjnancial and psychosocial assessments and interventions

• Builds relationships with residents, families, and

community agencies and assists residents in making the transition to life in a continuing care setting

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Program

• Completes and documents assessments for

residents upon admission to identify issues and determine the need for Social Work interventions, advocacy, or education

• Responds to resident legal, fjnancial, and

psychosocial needs and documents interventions

• Participates in Care Conferencing as part of the

Resident Care Team

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Goals and Successes

• To incorporate evidence-based knowledge

(research) into practice as much as possible

• To continue to provide ongoing education and

support to residents and families regarding social work-related matters, e.g. personal directives, power of attorney, fjnancial benefjts, community resources, caregiver support

• To regularly track activities and participate in the

reflection and evaluation of practice

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Thank you

What is Therapeutic Recreation?

— A systematic process that utilizes recreation and other activity based

interventions to address the assessed needs of individuals with illnesses and/or disabling conditions, as a means to psychological and physical health, recovery and well-being.

— Promoting a healthy well-being through leisure activities that focus on

the individual needs of our residents.

How does Venta Provide Therapeutic Recreation?

— Venta Care Centre provides recreational activities that focus on 6

factors:

— Physical — Cognitive — Social — Spiritual — Cultural — Entertainment

Physical

— Fitter Sitters

(Group Exercise)

— Chair Yoga — Parachute Games — Baseball, Bocce

Ball, Hockey, Bowling, etc.

— Outdoor

Gardening

Cognitive

— Trivia/Brain Teasers — Word Games — History of… — Math Madness — Puzzles — Library Book

Exchange

— Arts & Crafts — Stimulating

Relaxation

Social

— One on One Visits — Sunday Socials — Adopt a Grandparent

Program

— Pub Afternoon — Greet & Treat — Special Events

(Canada Day, Mini K-Days, etc.)

— Pet Therapy

Spiritual

— Pilgrim United Church,

Ukrainian Catholic Church, Bible Study, etc.

— Celebrating religious

holidays (Chinese new year, Christmas, Hanukkah, etc.)

— Providing pastoral care in a

palliative care setting or when requested by family.

Cultural

— Celebrating Cultural

Holidays

— Travel Club — Supporting our local

communities

— Education on

different cultures

Entertainment

— Musical Groups — Magician — Birthday Party — Local entertainment — Movie Afternoons — Board Games — Lunch Bunch — News Break

Having fun & making memories is what we do best!

Adopt a Grandparent Program

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Long term care facilities including Venta Care Centre all have the same common concerns with their

• residents. There is a need to eliminate helplessness,

loneliness, and boredom. We are working hard at providing a quality of life to our residents and keeping them involved in their community. This is what started the Adopt a Grandparent Program.

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Currently Major General Griesbach School, St. Anne’s Elementary School, and the University of Alberta have partnered up with Venta Care Centre to provide meaningful intergenerational programs for our

• residents. Programs such as Skype interactions, pen

pal groups, one to one interactions, celebrating holidays together, and much more.

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This will benefit our residents by reducing isolation, boredom, etc. With having younger individuals volunteer there is a higher chance they will continue to volunteer as they age and encourage their friends to do the same.

Willing to Volunteer?

— Venta Care Centre is always

looking for more volunteers! Without volunteers recreation programs would not be the same and our residents would be missing out on meaningful

• interactions. If you are wanting

to support your community and share your talents please contact

• recreation. Thank you