User Needs and Requirements Analysis for Big Data Healthcare - - PDF document

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User Needs and Requirements Analysis for Big Data Healthcare - - PDF document

User Needs and Requirements Analysis for Big Data Healthcare Applications Sonja Zillner, Siemens AG In collaboration with: Nelia Lasierra, Werner Faix, and Sabrina Neururer MIE 2014 in Istanbul: 01-09-2014 / Zillner BIG 318062 #


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‹#› MIE 2014 in Istanbul: 01-09-2014 / Zillner BIG 318062

User Needs and Requirements Analysis for Big Data Healthcare Applications

Sonja Zillner, Siemens AG In collaboration with: Nelia Lasierra, Werner Faix, and Sabrina Neururer

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Overview

▶ Setting the Stage – The context of our Work: The BIG Project – Definition of Big Data in Healthcare ▶ Our Approach – Methodological Approach ▶ Results – User Needs – Drivers and Constraints – Requirements ▶ Conclusion – Key Findings and Summary

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The EU Project BIG

Big Data Public Private Forum

Europe needs a clear strategy for leveraging Big Data Economy in Europe Work at technical, business and policy levels, shaping the future through the positioning of Big Data in Horizon 2020. Bringing the necessary stakeholders into a sustainable industry-led initiative, which will greatly contribute to enhance the EU competitiveness taking full advantage of Big Data technologies. Objectives Trigger Type of project: Coordination & Support Action Project start date: September 2012 Duration: 26 months Call: FP7-ICT-2011-8 Budget: 3,038 M€ Consortium: 11 partners Facts

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Project Structure

(Sectorial forums and Technical working groups)

ATOS ATOS ATOS & ATOS & PA PA ATOS ATOS SIEMEN SIEMEN S & S & DFKI DFKI STI STI SIEMEN SIEMEN S S INFAI INFAI NUIG NUIG NUIG NUIG NUIG NUIG

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Big Data in Healthcare

What are we taking about?

Definition of Big Data in Healthcare Industry

  • Big Health Data technologies help to take existing

healthcare business intelligence, health data analytics and health data management application

  • to the next level by providing means for the efficient

handling and analysis of complex and large healthcare data by relying on

  • data integration,
  • real-time analysis as well as
  • predictive analysis

Characteristics of Health data

  • Health data is not big in terms of large size
  • Exceptions are medical images and NGS, however the analysis of analytics approaches

for medical images and NGS is immature and in development

  • Health data is complex
  • Heterogeneous data (images, structured, unstructured data, etc.)
  • Various data domains (administrative, financial, patient, population, etc.)
  • ften discussed

under the label „Advanced Health Data Analytics“

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Methodology

  • Stakeholder Groups:
  • patients, clinicians, hospital operators, pharmaceutical industry, research and

development, payors, medical product providers

1

  • Interview Questionnaire with 12 questions:
  • Open and close questions, in average 75 minutes
  • Scope:
  • Direct inquiry of user needs,
  • indirect evaluation of user needs via potential use cases
  • reviewing constraints that need to be addressed

2

  • Aggregating high level application scenarios
  • To analyze implicit user needs and requirements that need to be addressed

3

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Big Data applications in the health domain

Some examples

  • Comparative Effectiveness Research: compare the clinical and financial effectiveness of

interventions in order to increase efficiency and quality of clinical care services.

  • Next generation of Clinical Decision Support Systems: use of comprehensive

heterogeneous health data sets as well as advanced analytics

  • Clinical Operation Intelligence: identify waste in clinical processes in order to optimize

them accordingly, e.g. analyzing medical procedures to find performance opportunities, such as improved clinical processes, fine-tuning and adaptation of clinical guidelines

  • Secondary usage of health data is the aggregation, analysis and concise presentation of

clinical, financial, administrative as well as other related health data in order to discover new valuable knowledge, for instance to identify trends, predict outcomes or influence patient care, drug development, or therapy choices, e.g.

  • Identification of patients with rare diseases
  • Patient recruiting and profiling
  • Forecast of clinical process performance
  • Healthcare Knowledge Broker
  • Public Health Analysis aims to analyze comprehensive data sets of patient populations in
  • rder to learn about the overall /population-wide effectiveness of treatments, the quality and

cost structure of care settings, etc. By using nation-wide disease registries, i.e. databases covering secondary data related to patients with a specific diagnosis, condition or procedure.

  • Patient Engagement aims to establish communication portals that foster the active

engagement of patients in their healthcare process.

1 2 3 4 5 6

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User Needs

Potential Benefits and Advantages

Improved Efficiency of Care 1

  • Combine clinical, financial, and administrative data to monitor outcomes relative to

resource utilization

  • Measure physician performance against peers and other institutions
  • Mine population level data for clinical research
  • Helps organizations manage regulatory compliance through detailed information

reporting Improved Quality of Care 1

  • Empowers users with key knowledge needed for effective decision making
  • Identify high-risk patients and patient populations
  • Develop predictive models leading to proactive patient care
  • Enables uniform and multi-dimensional view of patient and population data

1= Frost & Sullivan “U.S. Hospital Health Data Analytics Market (2012) ”

Real Impact

  • f Big Data Analytics is expected on integrated data sets
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Multiple Data Pools in Healthcare

Main impact by integrating various and heterogeneous data sources

Clinical Data

  • Owned by providers (such as

hospitals, care centers, physicians, etc.)

  • Encompass any information stored

within the classical hospital information systems or EHR, such as medical records, medical images, lab results, genetic data, etc. Claims, Cost & Administrative Data

  • Owned by providers and payors
  • Encompass any data sets relevant for

reimbursement issues, such as utilization of care, cost estimates, claims, etc. Pharmaceutical & R&D Data

  • Owned by the pharmaceutical

companies, research labs/academia, government

  • Encompass clinical trials,

clinical studies, population and disease data, etc. Patient Behaviour & Sentiment Data

  • Owned by consumers
  • r monitoring device

producer

  • Encompass any

information related to the patient behaviours and preferences Health data on the web

  • Mainly open source
  • Examples are

websites such as PatientLikeMe, Linked Open Data, etc.

Highest Impact

  • n integrated data sets
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Value-Based Healthcare Delivery

A new paradigm for effective collaboration

  • The goal is to implement more effective healthcare delivery that allows to limit healthcare

expenditure and at the same time help to increase the quality of care settings

  • Value = Patient health outcomes per euro spent
  • Example: US healthcare reform or provider starting to publishing high quality outcome data
  • Quality Improvements
  • Prevention of illness, early detection, right

diagnosis, right treatment to right patient, rapid cycle time of treatments, fewer complications, fewer mistakes, slower disease progression, etc.

  • Goal: Better health and less treatments

Value-based healthcare is becoming focus of many healthcare reforms Principles 1 Example

1= Porter and Olmsted Teisberg. “Redefining German Health Care”, 2006

  • ...will play an important role to establish

means to track and analyze treatment performance of patients and patient populations Big Data Technology....

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Drivers and Constraints

Drivers

  • Increase in volume of electronic health care data
  • Need for improve operational efficiency
  • US

US Healthcare Reforms HITECH & PPACA Healthcare Reforms HITECH & PPACA

  • Trend towards value-based healthcare delivery
  • Trend towards new system incentives
  • Trend towards increased patient engagement

Constraints

  • Only a limited portion of clinical data is yet digitized
  • lack of standardized health data (e.g. EHR, common models / ontologies)

affects analytics usage

  • Data and Organizational silos
  • Data security and privacy issues hinder data exchange
  • High investments are needed
  • Existing incentives hinder cooperation
  • Missing business cases and unclear business models
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Requirements

Challenges that need to be addressed

High Investment Long-term investments require conjoint

engagement of several partners

Data Digitalization

  • nly small percentage of data is

documented (lack of time) with low quality

Semantic Annotation transform unstructured data into

structured format

Data Sharing Overcome data silos and

inflexible interfaces

Business Cases Undiscovered und unclaimed

potential business values

Value-based system incentives Current incentives enforce “high

number” instead of “high quality” of care services

1 1

Not-Technology-related

1 2 3 2 3

Data Security Legal processes for data sharing &

communication are needed

Regulation & Technology Technology-related

2

Data Quality Reliable insights for health-related

decisions require high data quality

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Key Findings

Impact of Big Data Applications in Health Domain

Technology-wise = Evolution

  • Big Data Technology (e.g. scalable data analytics, semantic

technologies, machine learning, scalable data storage, etc.) is ready to be used

  • Now these techniques are combined and extended to address big

data paradigm

  • Domain-specific requirements needs to be addressed (e.g. health

data anonymization, understand analytic needs) Business-wise = Revolution

  • The lack of business cases is hindering block
  • Integrating of heterogeneous data sources beyond organization

boundaries relies on effective cooperation of multiple stakeholder with diverging interests => existing industrial business processes will change fundamentally, new players & business models will emerge

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Summary

Big data revolution in healthcare is in a early stage

  • Several developments in the healthcare domain, such as escalating

healthcare cost, increased need for healthcare coverage and shifts in provider reimbursement trends trigger the demand for big data technology.

  • The availability and access of health data is continuously improving but

more efforts are needed

  • The required big data technology, such as advanced data integration and

analytics technologies, are theoretically in place

  • First-mover best-practice application demonstrate the potential of big

data technology in healthcare

  • Current roadblocks are the established system incentives of the

healthcare system which hinder collaboration and, thus, data sharing and exchange

  • The trend towards value-based healthcare delivery will foster the

collaboration to enhance the treatment patient of the patient, and thus will significantly foster the need for big data applications

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Thank you for Thank you for your attention! your attention! Any Questions Any Questions? ?

http://www.big-project.eu/ http://www.big-project.eu/

Contact: Prof. Dr. Sonja Zillner sonja.zillner@siemens.com

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Roadmapping Approach

Cross-Sectorial Analysis

▶ know-why ▶ Topics to be addressed: market, customer, competitor, environment, trends, threads, constraints, driver

Market Layer (SF)

▶ know-how ▶ Topics to be addressed: technologies, competences, knowledge, supplier, infrastructure, standards

Technology Layer (TG)

▶ know-what ▶ In BIG: application/ use case scenarios ▶ Example of Health SF ▶ Scenario1: Comparative Effectiveness Research ▶ Scenario2: Next Generation of CDS ▶ Scenario3: Patient Profiling for Risk Identification……

Product Application Layer (Cross-Sectorial Work)

▶ Includes the description ▶ Technological Requirements ▶ Market Impact

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Technology Roadmap Development

Constraints and Recommended Approach

▶ Sector-specific data management technologies that need to be in place before any big data scenario can be realized ▶ Ensure that the relevant data of the sector is available (e.g. EHR, IED) ▶ Driven by user/need driven (sector) analysis ▶ Focus on domain-specific requirements of data management and related research questions

Enabling Technologies

▶ Large Gap between needs mentioned by the stakeholder and users of the (health) sector and the technological opportunities envisioned by the technical groups ▶ Technical requirements mentioned within sectorial interviews mainly relate to efficient data management approaches ▶ Technical opportunities mentioned by the technical groups highlight opportunities within a world

  • f open data access, such a the web

▶ Challenge: How to align the two perspectives? ▶ First Step “Focus on big data readiness”: Any technological requirements, such as efficient data management, need to be addressed /solved before big data capabilities can be implemented (enabling technologies) ▶ Second Step: “Elaborate big data opportunities”: Develop transitional scenarios that could be realized assuming that the sector has achieved big data readiness (big data technologies), scenarios should generate value.

Observations & Learnings from 1st sector and technical investigations

▶ advanced/big IT capabilities that help to improve healthcare delivery ▶ Data-driven: Investigate in public available health data sources as basis for use case brainstorming ▶ Technology-Driven: Investigate to which extent applications /technologies from other domains can be transferred to the healthcare sector

Big data opportunities

We need to distinguish between

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Comparative Effectiveness Research

▶ Compare the clinical and financial effectiveness of interventions in order to increase efficiency and quality of clinical care services. ▶ Large datasets encompassing clinical data (information about patient characteristics), financial data and administrative (treatments and services accomplished) are critically analyzed in order to identify the most effective treatments that work best for particular patients.

Description Stakeholder’s benefit Example Applications

Several public-funded research agencies, such as the National Institute for Health and Care Excellence (UK), Institute for Quality and Efficiency in Healthcare (Germany), the Common Drug Review (Canada) or the Australian’s Pharmaceutical Benefits Scheme, started to run Comparative Effectiveness Research programs

Prerequisites

▶ Data Digitalization and Data Integration of health data from various domains ▶ High data quality with broad coverage. ▶ Avoidance of biased Data Sets: ▶ Clinicians could receive recommendation about the most clinical effective treatment alternative for a particular patient. ▶ Hospital operator could receive a recommendation about the most financial effective treatment alternative for a particular patient. ▶ Payors could use the discovered knowledge about the most effective treatment to align their reimbursement strategy. ▶ Patients could benefit by receiving the most effective treatment in accordance to their particular health conditions.

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NG Clinical Decision Support

▶ Clinical decision support (CDS) applications aim to enhance the efficiency and quality of care

  • perations by assisting clinicians and healthcare

professionals in their decision making process by enabling context-dependent information access, by providing pre-diagnose information or by validating and correcting of data provided. ▶ Thus, those systems support clinicians in informed decision making, which again helps to reduce treatment errors as well as helps to improve efficiency. ▶ By relying on big data technology, future clinical decisions support applications will become become substantially more intelligent. substantially more intelligent.

d

Description Example Applications Prerequisites

▶ Trust and Confidence are crucial that CDS systems will be accepted. ▶ As clinicians will only rely on CDS systems, if it is guaranteed that all relevant data sources are integrated, the aspect of comprehensive data integration in high data quality is an important prerequisite. ▶ Pre-diagnosis of medical images, ▶ Treatment recommendation reflecting existing medical guidelines. ▶ etc.

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Clinical Operation Intelligence

▶ Clinical Operation Intelligence aims to identify waste in clinical processes in order to optimize them accordingly. ▶ By analyzing medical procedures, performance

  • pportunities, such as improved clinical processes, fine-

tuning and adaptation of clinical guidelines, can be realized.

Description Stakeholder’s benefit Example Applications Prerequisites

▶ Data Security and Privacy Requirements: seamless data access & a common legal framework regulating the use of patient data. ▶ Engagement of Clinicians: Adaptations regarding clinical guidelines need to be initiated and approved by healthcare professionals ▶ Healthcare professionals gain further insights into the effectiveness of treatment decisions and processes and can adapt their decisions accordingly. ▶ Patients are informed about the effectiveness of treatments and can select those treatments that offer best value for them.

Example Use Cases

▶ Publishing of cost, quality and performance data

  • f various departments or hospitals creates

competition that in consequence will drive performance improvements.

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Secondary Usage of Health Data

▶ Secondary usage of health data is defined as the aggregation, analysis and concise presentation of clinical, financial, administrative as well as other related health data ▶ in order to discover new valuable knowledge, for instance to identify trends, predict outcomes or influence patient care, drug development, or therapy choices.

Description Example Use Cases Prerequisites

▶ Integrated data in high quality: the value of data analysis depends on the integration of comprehensive and complete data as well as on the quality of input data ▶ Business case: any successful implementation requires a clear business case. ▶ Privacy and security of data: a common legal framework specifying data access control & policies of data usage ▶ Standards, e.g. ICD-10 or HL7, are needed to establish a common semantic (re-) used data items ▶ Example 1: Identification of patients with rare disease Big data technology is used to identify (early detection) of patients with rare diseases. ▶ Example 2: Patient recruiting and profiling suitable for conducting clinical studies. ▶ Example 3: Forecast of clinical process values Comprehensive health data sets are analyzed in

  • rder to make future forecasts (predictive analysis)

regarding relevant clinical benchmarks ▶ Example 4: Health knowledge broker Health- related data is analyzed to develop commercialization plans or portfolio strategies for third party companies.

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Public Health Analytics

▶ Public health analytics applications rely on the comprehensive disease management ▶

  • f chronic (e.g. diabetes, congestive heart failure) or

▶ severe (e.g. cancer) diseases ▶ that allow to aggregate and analyse treatment and outcome data which again can be used to reduce complications, slow diseases’ progression, as well as improve outcome, etc.

Description Stakeholder’s benefit Example Applications Prerequisites

▶ Clinical Engagement, i.e. active engagement, clear responsibility for data collection and interpretation, by the clinical community ▶ National Infrastructure, i.e. common standards, shared IT platform and common legal framework defining the privacy & security requirements for tracking diagnosis, treatments, outcomes on patient level ▶ High-Quality Data achieved through systematic analysis of outcome data of a patient population ▶ System Incentives that rely on the active dissemination and usage of outcome data ▶ Payors: As of today, payors lack the data infrastructure required to track diagnoses, treatments, outcomes, and costs on the patient level and thus are not capable to identify best- practice treatments ▶ Government: can reduce healthcare cost & improved quality of care ▶ Patients: can access improved treatments according to best-practice knowhow ▶ Clinicians: usage of best-practice recommendation and informed decision making in case of rare diseases

Success Story: Sweden

▶ Since 1970, Sweden established 90 registries that cover today 90 % of all Swedish patient data with selected characteristics (some cover even longitudinal data). A recent study showed that Sweden has best health-care

  • utcomes in Europe by average healthcare costs (9% of GPD)
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Patient Engagement

▶ The idea is to establish a platform/patient portal that fosters the active patient engagement in the context of patients’ health care processes. ▶ The patient platform offers smart phone apps and devices to its members/patients to monitor health-related parameters, such as activity, diet, sleep or weight. ▶ The underlying assumption is that patients who are able to continuously monitor their health-related data are encouraged to improve their life style as well as improve their own care conditions.

Description Stakeholder’s benefit Example Applications Prerequisites

▶ Business case: a convincing business case describing the business value and model needs to be investigated. ▶ Commitment of stakeholder, such as patients, clinicians, and payors. ▶ Patients: The increased patient engagement through actively producing and providing health data might improve overall wellness and health conditions. ▶ Payors/Government: Reduced healthcare cost through preventive care. ▶ Clinicians: Informed decision making through access to heterogeneous data sources, such as biometric, device or clinical data. ▶ Development of predictive models that allow evaluating and predicting the successful patient behaviour in a particular health program can help ▶ to replicate supporting influence factors or ▶ to identify reasons why some patient gave up a program, etc.