UNWTO economic and social benefits UN Convention on the Rights of - - PDF document

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26-Feb-17 Professor Simon Darcy UTS Business School University of Technology Sydney 1 UNWTO economic and social benefits UN Convention on the Rights of Persons with Disabilities Universal design Travel chain Culture, inclusive

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Professor Simon Darcy UTS Business School University of Technology Sydney

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 UNWTO economic and social benefits  UN Convention on the Rights of Persons with Disabilities  Universal design  Travel chain  Culture, inclusive management and empathetic

processes

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People with People with disabilities 20%

Families with young children 3% Safe working environment (no estimate)

l h

Temporary disability (no estimate) Seniors with access needs 8%

Total with access requirements < 31% of the population

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AUSTRALASIA OTHER OVERSEAS MARKETS

Domestic Demand

 Australia =

4.2m

 New Zealand =

1.1m Overseas Tourism

 Europe = 127m  USA =

60m

 GB =

10m

 China =

83m

 Japan =

14m

 India =

49m

 Canada = 4.4m

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Group Dynamics = 3-4 people/day trip = 3-5 domestic

Overseas Australia

 Europe

€141bn

 German

€3bn

 USA

US$17.3bn

Australia

 11% of tourism GDP directly

attributable to PwD

 Accessible Tourism market is

h AUD 8 billi h worth AUD$4.8 billion to the Australian economy each year.

(Dwyer & Darcy 2011).

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30.0%

‐21%

15.0% 20.1% 14.5% 25.2% 9.8% 15.0% 20.0% 25.0% PWD Non Disabled

‐51% +3%

4.8% 9 0.0% 5.0% 10.0% Daytrip Overnight Outbound

7 Darcy 2013 using National Visitor Survey 2010 8

http://www.smh.com.au/business/rolling-out-the-red-carpet-as-chinese-tourism-takes-off-20130125-2dc8i.html

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http://accessibletourismresearch.blogspot.com.au/2013_11_01_archive.html

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http://www.japan-accessible.com/transport.htm

27 WORK AND EMPLOYMENT 30 CULTURAL LIFE 7 3

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https://engage.dss.gov.au/disability-employment-framework/ https://mca.com.au/events/auslan-tour-people-hearing-impairment-nov-8/9418/

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https://www.cciq.com.au/events/event/99

 Accessible tourism is a form of tourism that involves collaborative

b k h ld h bl l i h processes between stakeholders that enables people with access requirements, including mobility, vision, hearing and cognitive dimensions of access, to function independently and with equity and dignity through the delivery of universally designed tourism products, services and environments. This definition adopts a whole of life approach where people through their lifespan benefit from accessible tourism provision These include people with from accessible tourism provision. These include people with permanent and temporary disabilities, seniors, obese, families with young children and those working in safer and more socially sustainably designed environments

(Darcy & Buhalis 2011, p10‐11).

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Live, work, play and travel

In Your Local Community

  • Day to day life
  • Business/employment
  • Recreation/leisure/sport/the arts

Away from Your Local Community y y

  • Overnight domestic
  • International

Destination Experiences

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http://www.visitbrisbane.com.au/south-bank/visitor-information/event-and-venue-hire?sc_lang=en-au

TOWNSVILLE TRAVEL CHAIN THE EXPERIENCE

Northern Beaches, Sydney

Wheelchair Accessible Taxis

Kingsford Smith Airport, Sydney

Physical transfer from power wheelchair to aisle chair to aircraft seat

Virgin Australia

Physical transfer from aircraft seat to aisle chair to power wheelchair

Townsville wheelchair accessible taxi

Grand Hotel

Use power wheelchair to enjoy accessible streetscape

Grand Hotel ‐ Townsville wheelchair accessible taxi ‐ Sealink Ferry Terminal

Sealink catamaran to Magnetic Island ferry Sealink catamaran to Magnetic Island ferry

Accessible wharf and ramp system

Floating pontoon at Peppers resort

Cliff ‘s Fishing Tours using a wheelchair accessible roll on fishing boat

The Experience fishing, circumnavigation of Magnetic island and local history/tour knowledge

Floating pontoon at Peppers resort

Accessible wharf and ramp system

Sealink catamaran to Magnetic Island fairy

Accessible wharf and ramp system

Use power wheelchair to enjoy accessible streetscape back to the Grand Hotel

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GOV, NFP & COMMERCIAL THE INDIVIDUAL ,

 Everyone’s job  Information search  Home to community

Recent Research

 Personal mobility  Private vehicle access  Public transport  Community to regional  Transport interchanges  Public transport  Air travel  Staying away from home

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http://disabilityhorizons.com/2015/12/accessible-tourism-the-movers-shakers-and-influencers/

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Simon Darcy | Professor

Further reading

Domínguez Vila, T., Darcy, S., & Alén González, E.

Management

Centre for Business & Social Innovation (CB&SI)

UTS BUSINESS SCHOOL

e: Simon.Darcy@uts.edu.au | ph: +61 2 9514 5100 | m: +61 (0) 408 969 371

g , , y, , , (2015). Competing for the disability tourism market – a comparative exploration of the factors

  • f accessible tourism competitiveness in Spain and
  • Australia. Tourism Management, 47(1), 261‐272.

Buhalis, D., & Darcy, S. (Eds.). (2011). Accessible Tourism: Concepts and Issues. Bristol, UK: Channel View Publications. http://www.channelviewpublications.com/display. asp?isb=9781845411602

Darcy, S. (2012). (Dis)Embodied Air Travel Experiences: Disability, Discrimination and the

969 371

University of Technology, Sydney

14-18 Ultimo Rd, Ultimo | NSW 2007

Experiences: Disability, Discrimination and the Affect of a Discontinuous Air Travel Chain. Journal

  • f Hospitality and Tourism Management, 19(e8), 1‐

11.

Darcy, S., & Taylor, T. (2009). Disability citizenship: An Australian human rights analysis of the cultural

  • industries. Leisure Studies, 28(4), 419‐441.

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UTS Business School U i it f T h l S d

University of Technology Sydney

Cosmopolitan Civil Societies Research Centre

Inclusive organisational practices

Major events L d th t

Legacy and other event

  • utcomes

The host city preparation for tourists with disability

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