TRAINING WHO AM I? Senior Learning & Development Specialist @ - - PowerPoint PPT Presentation
EFFECTIVE SAFETY TRAINING WHO AM I? Senior Learning & Development Specialist @ Convergence Training Instructional Designer More than 20 Years in Training More than 10 Years in Safety Training Regular Articles in
WHO AM I? Senior Learning & Development Specialist @ Convergence Training
Safety Magazine on Safety Training
Z490.2 Standard on “Virtual Safety Training” jdalto@convergencetraining.com
Getting Started
Getting Started
Sample Problem
Getting Started
Introducing ANSI Z490.1
Writing Learning Objectives
Selecting Training Delivery Methods
Evaluating Training Effectiveness
Getting Started
ANSI & ASSE’s Z490.1
Criteria for Accepted Practices in Safety, Health, and Environmental Training
ANSI Z490.1
ANSI & ASSE’s Z490.1
Section 1: Scope, Purpose, and Application Section 2: Definitions Section 3: Management of a Comprehensive Training Program Section 4: EHS Training Development Section 5: EHS Training Delivery Section 6: EHS Training Evaluation Section 7: EHS Training Documentation and Recordkeeping Annexes: (a) References, (b) Training Development Guidelines, (c) EHS Trainer’s Checklist, and (d) Virtual Learning
What ANSI Z490.1 Covers
ANSI & ASSE’s Z490.1
– Training Development – Training Needs Assessment – Learning Objectives – Course Design – Training Delivery Methods – Evaluation Strategy – Criteria for Completion – Continuous Improvement
ANSI Z490.1 Section 4: EHS Training Development
ANSI & ASSE’s Z490.1
Quick Side Note: ANSI Z490.2, “Virtual” Safety Training
ANSI & ASSE’s Z490.1
Writing Learning Objectives
Writing Learning Objectives
Writing Learning Objectives
Other Examples:
Rough First-Draft Example
Writing Learning Objectives
Writing Learning Objectives
Qualities of a Good Learning Objective: ABCD & SMART
Writing Learning Objectives
ABCD: Four Parts of a Learning Objective
Writing Learning Objectives
Sample Problem Example
Qualities of a Good Learning Objective: ABCD
Writing Learning Objectives
Sample Problem Example: Actors
Qualities of a Good Learning Objective: ABCD
Writing Learning Objectives
Sample Problem Example: Behavior
Qualities of a Good Learning Objective: ABCD
Writing Learning Objectives
Sample Problem Example: Conditions
Qualities of a Good Learning Objective: ABCD
Writing Learning Objectives
Sample Problem Example: Degrees
Qualities of a Good Learning Objective: ABCD
Does this learning objective have all four parts (ABCD)?
Writing Learning Objectives
When each of five work areas are listed, employee must identify proper PPE for each work area with no errors.
Qualities of a Good Learning Objective: ABCD
Does this learning objective have all four parts (ABCD)?
Writing Learning Objectives
Employee must identify emergency exits.
Qualities of a Good Learning Objective: ABCD
Five Traits of a Learning Objective: SMART
Writing Learning Objectives
Sample Problem Example
Qualities of a Good Learning Objective: SMART
Writing Learning Objectives
Employees must correctly identify and explain the elements of a GHS-aligned chemical label on various chemical containers with no failures. Sample Problem Example: Specific
Qualities of a Good Learning Objective: SMART
Writing Learning Objectives
Employees must correctly identify and explain the elements of a GHS-aligned chemical label on various chemical containers with no failures. Sample Problem Example: Measurable
Qualities of a Good Learning Objective: SMART
Writing Learning Objectives
Employees must correctly identify and explain the elements of a GHS-aligned chemical label on various chemical containers with no failures. Sample Problem Example: Achievable
Qualities of a Good Learning Objective: SMART
Writing Learning Objectives
Sample Problem Example: Relevant Employees must correctly identify and explain the elements of a GHS-aligned chemical label on various chemical containers with no failures.
Qualities of a Good Learning Objective: SMART
Writing Learning Objectives
Employees must correctly identify and explain the elements of a GHS-aligned chemical label on various chemical containers with no failures.
Qualities of a Good Learning Objective: SMART
Sample Problem Example: Timely
Writing Learning Objectives
Qualities of a Good Learning Objective: SMART
Is this learning objective SMART? Employee must understand process safety management (PSM) regulation.
Writing Learning Objectives
Qualities of a Good Learning Objective: Exercise
Selection of Training Delivery Methods
Training Delivery Methods
– Instructor-led classroom – Field-based training – Mentoring/shadowing/following – eLearning/online – Written training materials – Video – Etc.
Selection of Training Delivery Methods
Selection of Training Delivery Methods
Blended Learning
Selection of Training Delivery Methods
Blended Learning
“Evidence from hundreds of media comparison studies shows that learning effectiveness does not depend on the delivery medium, but rather reflects the best use of basic instructional methods… evidence suggest that blended learning environments are more effective than pure classroom or pure digital learning… The U.S. Department of Education found a significant learning advantage to courses using media blends compared to pure classroom- based or pure online learning.”
Selection of Training Delivery Methods
Blended Learning
“In the first section of the report, five meta-analyses were summarized, comparing eLearning and learning technologies in general to traditional and classroom practice. Overall, these meta-analyses found that eLearning tends to outperform classroom instruction, and blended learning (using both online learning an classroom instruction) creates the largest benefits.”
Does eLearning Work? What the Scientific Research Says! http://willthalheimer.typepad.com/files/does-elearning-work-full- research-report-final.pdf
Selection of Training Delivery Methods
Selection of Training Delivery Methods
Adequate Feedback for Questions/Concerns
Less Feedback More Feedback
Selection of Training Delivery Methods
– Written training materials – Videos – Simple linear eLearning – Webinars
Less Feedback
Adequate Feedback Less Feedback More Feedback
Example: Location of Emergency Exits
Selection of Training Delivery Methods
A Little More Feedback
Adequate Feedback
– Classroom/group training – Field-based assessments – OJT skill demonstrations
Less Feedback More Feedback
Example: Use of Machine Guarding & When It’s OK to Remove Guarding
Selection of Training Delivery Methods
– One-on-One/person-to- person – OJT mentoring/shadowing – Classroom – Real-world simulations – eLearning simulations
A LOT of Feedback
Adequate Feedback Less Feedback More Feedback
Example: Respiratory Protection Program
Selection of Training Delivery Methods
You Can Give Feedback in Many Ways
Adequate Feedback
Write down examples of training needs at your workplace that require:
Adequate Feedback: Exercise
Selection of Training Delivery Methods
Developing Training Content
Developing Training Content
Developing Training Content
Developing Training Content
Reputable Sources for Training Content
PROFESSIONAL SAFETY ORGANIZATIONS SAFETY & HEALTH JOURNALS ACCEPTED SCIENCE SUBJECT MATTER EXPERTS
Engineers, Managers, Workers
MANUFACTURERS & MANUALS REGULATORY AGENCIES CHEMICAL SAFETY BOARD
Developing Training Content
Developing Training Content
Instructional Design
10 Tips from Instructional Designers
Developing Training Content
Match Content to Learning Objective
1
Developing Training Content
Match Content to Learning Objective: Example 1
Developing Training Content
– Self-directed – Have life experiences – Goal-oriented – Task-oriented – Want to learn within their
– Learn when motivated – Want to feel respected
Adult Learning Principles
2
Developing Training Content
Developing Training Content
Adult Learning Principles 2
Developing Training Content
Awaken Prior Knowledge
3
HAZ-COM
Developing Training Content
Awaken Prior Knowledge 3
Watch the Time
4
Developing Training Content
Developing Training Content
Watch the Time 4
Speak Their Language
5
Developing Training Content
Developing Training Content
Speak Their Language 5
Developing Training Content
Speak Their Language 5
Speak Their Language 5
– Formal language – Long, complex sentences – Specialized terms – Jargon – Acronyms – Abbreviations – Stereotypes – Clichés – Potentially unfamiliar cultural references
Developing Training Content
Developing Training Content
Speak Their Language 5
Developing Training Content
Speak Their Language 5
Developing Training Content
Show and Tell – Use Visuals
6
Language Images
Developing Training Content
Show and Tell – Use Visuals 6
Show and Tell – Use Visuals 6
Tools for Visuals
Flip Charts and White Boards Photos Videos Clip Art SmartArt
Developing Training Content
Show and Tell – Use Visuals 6
Tools for Visuals
Developing Training Content
Developing Training Content
Storytelling
7
What did I learn?
Developing Training Content
Have Them Think about Their Learning 7
Developing Training Content
Have Them Think about Their Learning
8
What did I learn?
Developing Training Content
Have Them Think about Their Learning 8
Developing Training Content
Testing
9
Developing Training Content
Testing
9
Developing Training Content
Have Them Think about Their Learning 9
Developing Training Content
Refresher Training & Spaced Practice
10
Developing Training Content
Refresher Training & Spaced Practice
10
Developing Training Content
Refresher Training & Spaced Practice
10
Developing Training Content
Refresher Training
10
Developing Training Content
Bonus Tip: Research “Desirable Difficulties”
!
Training Evaluation
4
Effect on Business Goals
3
Observed on-the-Job Behaviors after Training
2
1
Employee Reaction
Training Evaluation
Four Levels of Evaluation
Training Evaluation
Employee Reaction
Example: Surveys delivered
to employees immediately after training.
1
Write a “good” survey question to get employee reaction after training.
Training Evaluation
Evaluation-Employee Reaction: Exercise
Training Evaluation
– Focus on how well the training prepared worker to apply/use information on job – Avoid questions about “liking” training – Provide clear and meaningful answer options to employees – Create questions and answer options that provide meaningful and actionable information to for evaluation/revision
Employee Reaction Surveys: Some Tips 1
How much did you like this training? Rate on a score of 1-5.
Training Evaluation
Employee Reaction Examples: Are These Good or Bad? 1
True or False: This training prepared me well to work safely in the field.
Source: Dr. Will Thalheimer
Training Evaluation
Employee Reaction Survey Questions: A Better Example 1
My Test Questions:
Not at all. I have some awareness of the concepts taught, but will need more training to do this on the job. I can do this on the job, but will need more training to be fully competent. I am fully competent.
How prepared are you to apply what you just learned during training?
Training Evaluation
Example: Testing immediately
after training
2
Training Evaluation
Employee Learning 2
Training Evaluation
Employee Learning 2
Training Content
Employee Learning 2
Focus on Your Objective
Training Evaluation
Test/Test Questions Learning Objective
Employee Learning Example: “My” HazCom/GHS Learning Objective 2
Training Evaluation
My Test Questions:
“What type of hazard does this GHS pictogram represent?” “What type of information is in the precautionary statement on a GHS label?”
Employee must correctly identify and explain the elements of a GHS-aligned chemical label on various chemical containers with no failures.
Training Evaluation
Employee Learning: Exercise 2
Example: Going out into field,
sometime after training has happened, to see if workers are applying training on job
Training Evaluation
3
Training Evaluation
Observed On-the-Job Behaviors 3
Observed On-the-Job Behaviors 3
Training Evaluation
Remind Investigate Recognize
Tips for Observing On-the-Job Behaviors
4
Training Evaluation
Did training lead to on-the-job behaviors that had positive effect on business goals?
Training Evaluation
Effect on Business Goals 4
Training Evaluation
Effect on Business Goals 4
Training Evaluation
Effect on Business Goals 4
Training Evaluation
Continuous Improvement
ANSI Z490.1
Writing Learning Objectives
ABCD & SMART
Selecting Training Delivery Methods
Blending & “Adequate Feedback”
Creating Training
Credible Information & Good Instructional Design
Evaluating Training Effectiveness
Four Levels & Continuous Improvement
What We Learned
– Questions: Here/now or at Convergence table (booth 108) – Leave your card on table in front and I’ll email you a series of resources – Take my card from table in front and email me or check our blog – Hand-outs give URL for Convergence Training blog article with webinar on this topic plus a lot of related articles – Put it to use! Use it or lose it! – Review it and build on it!
What’s Next / Additional Resources
www.ConvergenceTraining.com