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TRADE INFORMATION SESSION AGENDA 5 6 1 2 3 4 7 Vintages Vintages Brand Updated Events Licensee Ecommerce Campaign, Wines of the Questions & Essentials Programs Updates Essentials Month Discussion Targets Package, &


  1. TRADE INFORMATION SESSION

  2. AGENDA 5 6 1 2 3 4 7 Vintages Vintages Brand Updated Events Licensee Ecommerce Campaign, Wines of the Questions & Essentials Programs Updates Essentials Month Discussion Targets Package, & Merchandising Guide

  3. E-COMMERCE UPDATE Kathy Cannon, Director, Vintages

  4. VINTAGES RELEASES ONLINE E-Commerce Update  Starting October 14 th – Flagship Discoveries  Starting November 11 th – A + B feature products  Quarter 4 – Full release!  Barcode printed in the release book

  5. 2 0 1 7 AWA R E N E S S C A M PA I G N

  6. 1. Increase Vintages awareness with a dedicated brand campaign . 2. Increase program awareness and broaden reach for Release Program with targeted tactics and regular cadence throughout the year. 3. Attract new customers to the category by making the brand more approachable and relevant to a younger, less experienced wine drinker. 4. Change perceptions about what the brand stands for to broaden its reach and appeal.

  7. GLOBE AND MAIL ROP

  8. OWNED PUBLICATIONS

  9. NEW! PRINT ADVERTISING +

  10. NEW! DIGITAL ADVERTISING +

  11. BRAND CAMPAIGN

  12. NEW! BRAND AWARENESS Newness & Curation Knowledge & Quality & Value Discovery Expertise

  13. Knowledge & Expertise

  14. Quality & Value

  15. Newness & Discovery

  16. Curation

  17. BRAND AWARENESS

  18. RELEASE AWARENESS

  19. LCBO. COM ENHANCED “P.I.P.” http://www.lcbo.com/content/lcbo/en/page s/wine/vintages-new-wines-EPP.html

  20. UNCORK SUMMER JULY 13

  21. Pre-Event: #uncorkvintages Paid FB: June 16 – 30 #uncorkvintages content calendar

  22. Post Event

  23. Working Together

  24. THIS IS VINTAGES SEPT. 21

  25. This is Vintages Event • Walk-around tasting Thursday, September 21 st • • 7-10 pm • Airship 37 (Distillery District) • $45/person • 200 tickets

  26. This is Vintages Event • 40+ products (Release & Essentials) • Vintages brand highlight • Kim Crawford brand highlight • Food stations • DJ • Outdoor seating area • #thisisVintages

  27. 2 0 1 7 E S S E N T I A L S : PA I D S U P P L I E R PA C K A G E

  28. OVERVIEW To increase awareness for the Essentials Collection, Vintages is offering a new paid supplier opportunity that includes external media and an in-store display. • Opportunity is available starting in P12 • For two brands • Participating products must be on BAM or LTO offer • Brands will be featured together in promotional material and merchandised together on display. • Cost: $20,000 ($10,000 / supplier)

  29. PRINT ADVERTISING METRO NEWS Half page ad in Toronto on the 1 st Thursday of the period Half page ad in Ottawa on the 1 st Thursday of the period Reach : Metro Toronto : Circ. 198,198 / Readership 650,000 Metro Ottawa : Circ. 45,639 / Readership 124,000

  30. PAID SOCIAL MEDIA FACEBOOK LINK ADS Utilize hyper targeted paid social media to engage target with Essentials message and drive traffic to lcbo.com for purchase. Timing: 4 weeks Estimated Total Impressions: 2.9 million Targets: Paid posts will target people who are already more likely to be interested in wine. Niche targets - Wine, Winemaking, wine and food matching, wine tasting. Digital ads will link to PIP page on lcbo.com via “buy now” CTA.

  31. IN-STORE DISPLAY “CUSTOMER FAVOURITES”  2 skus on front facing end aisle  30 – 50 stores (Toronto & Ottawa)  P12 start  Signage: backer card and shelf talkers

  32. 2 0 1 7 V I N TA G E S M E R C H A N D I S I N G G U I D E

  33. The boutique merchant within the LCBO Vintages takes the world of wine and delivers a diverse, hand selected ever-changing portfolio of unique limited and highly sought after wines. Vintages experts deliver the total wine experience, empowering customers to explore and shop the globe with confidence .

  34. NEW! MERCHANDISING GUIDE  A resource that formalizes merchandising requirements and display best practices.  Easy to use guide provides staff with tools to make merchandising decisions specific to their location.  Deliver a consistent shopping experience.  Invite new customers to shop Vintages by making the section easier to navigate.  Brand awareness & clarity

  35. IN-STORE EXPERIENCE

  36. CONTENT OVERVIEW  All About Vintages  Merchandising Standards  Signage  Building Effective Displays  Operational & Inventory Details  General & FAQ’s

  37. IMPLEMENTATION  Timing: P6  Introductory letter from Retail, Sales & Marketing to accompany Merchandising Guide.  Launch video on the portal.  Section re-set with VM support.  Fixture enhancements in Flagship stores.

  38. MAINTAINING THE EXPERIENCE  Quarterly Audit by Visual Merchandising  District Manager Top 5 Checklist  Ongoing Refinement of Guidelines

  39. MEASURING SUCCESS  Exit Surveys  Customer Engagement  Customer Acquisition  Retail Feedback

  40. UPDATED ESSENTIALS TARGETS Colby Norrington, Vintages Category Manager, New World Wines

  41. VINTAGES NET SALES SKU Updated Essentials Package TARGET - ESSENTIALS  Based on Subset’s performance when composed by 4 SKUs or more.  Based on Set’s performance if less than 4 SKUs  SKUs cumulative share of the Subset / Set in order to protect 90% of net sales.

  42. VINTAGES NET SALES SKU Updated Essentials Package TARGET - ESSENTIALS  Minimum net sales SKU target: $450K.  Maximum net sales SKU target: $1.5M.  In the example below the new target is $1,200,000: Rolling 13 TY Share Cum. Essential Net Sales Set Set Subset Desc. Share ITALY RED TUSCANY OTHER Essential 1 $ 5,000,000 52% 52% ITALY RED TUSCANY OTHER Essential 2 $ 2,500,000 26% 77% ITALY RED TUSCANY OTHER Essential 3 $ 1,200,000 12% 90% ITALY RED TUSCANY OTHER Essential 4 $ 1,000,000 10% 100%

  43. WINES OF THE MONTH Colby Norrington, Vintages Category Manager, New World Wines

  44. WINES OF THE MONTH Wines of the Month  Eliminating the Benchmark Program as of P9  Expanding the WOM to a bi-weekly program  Additional spots will focus on products only over $22.95  The products will: ‒ Have a wide customer appeal ‒ Over deliver for the price ‒ Provide a trade up opportunity

  45. HOW IT FITS IN Wines of the Month The $17 solution is an approachable price point focus program AIS are wines suited to gifting WOM are wines with broad appeal $19.95 – $22.95  Implementation is effective for the last release of P9

  46. EVENTS Greg Tranah, Director of Operations, Vintages

  47. OVERVIEW Events  Updates on new initiatives from April Trade Day – Data – Social Media – Brand Booths  Event Tenders for February – August 2018 – Product / Themes – Partnerships – Occasions and Locations

  48. DATA Events  Long Form ‘ON-LINE’ survey (July 2017) – Access customer attitudes & preferences – Supports development of future experiences and designing the marketing mix  On-Site Customer Satisfaction Forms (June – forward) – Anonymous, Brief, Supports Metric Development (Ex. 4.5/5)  Measuring Recruitment and Retention (July – forward) – # of New VSO Accounts per Event

  49. SOCIAL MEDIA Events  Event specific tactics (July, September)  Pre promotion (develop content), during (fun hooks), post (sharing, community), etc.  Will integrate with larger Vintages marketing and brand campaigns where appropriate

  50. BRAND BOOTHS Events GOALS  CLEAR TOUCH-POINT AT EVENTS  ONBOARD NEW CUSTOMERS  ENGAGING ACTIVITIES  EXPLAIN THE BRAND ACTIVATIONS  UNCORK SUMMER – VINTAGES KIOSK (July) – Facilitate long form survey – Register new customers as Vintages Insiders  ROM CANADA 150 – VINTAGES KIOSK (August) – Register new customers as Vintages Insiders  RECRUITMENT EVENT – VINTAGES WALL (September) – Explain Vintages and Program Wines – Register new customers as Vintages Insiders

  51. 2018 EVENT TENDERS Events  Letter has been issued for February – August tenders – Check Trade Resources Website  Specific Product/Themes for Event  Partnerships between other brand categories  Continue to create new opportunities  Occasions (eg. Brunch)  Place (eg. Muskoka, Collingwood, New Venues)

  52. LICENSEE PROGRAMS Julie Hauser, Senior Planner, Vintages Licensee Programs

  53. Licensee Programs OVERVIEW  Vintages Licensee Sales Trends  Vintages Licensee Programs Overview  Licensee Only Portfolio Overview  Licensee Only Portfolio Sales Trends  New Licensee Portal

  54. VINTAGES LICENSEE Licensee Programs SALES TRENDS VINTAGES LICENSEE SALES $35M +7.90% Over LY VINTAGES LICENSEE MARKET SHARE 6.43% +7% Over LY Data as of Period 03 2017/2018

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