Title Subtitle 1 In 2000 To provide housing and community-style - - PowerPoint PPT Presentation

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Title Subtitle 1 In 2000 To provide housing and community-style - - PowerPoint PPT Presentation

December 15, 2015 FY 2014-2015 Annual Report to the Health Commission The Laguna Honda Community Laguna Honda Hospital and Rehabilitation Center San Francisco Health Network Department of Public Health Title Subtitle 1 In 2000 To


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SLIDE 1

Subtitle

Title

1

FY 2014-2015 Annual Report to the Health Commission

The Laguna Honda Community Laguna Honda Hospital and Rehabilitation Center San Francisco Health Network Department of Public Health

December 15, 2015

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SLIDE 2

Vision Statement, 2000 Laguna Honda Hospital Replacement Program

“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the most st technologically advanced, efficient, flexible, humane and natural facility in the world.”

In 2000

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SLIDE 3

Service to San Franciscans

“To providehousing

and community- style li living, with the

highest level of independence for Laguna Honda’s hundreds

  • f residents by constructing

the most technologically advanced, efficient, flexible, humane and natural facility in the world.”

Vision Statement, 2000 Laguna Honda Hospital Replacement Program 1578 1410 1184 1105 1140 1257 1192 1218 1290 200 400 600 800 1000 1200 1400 1600 1800

# of Residents

Fiscal Year

Unique Individuals Served Per Fiscal Year

Bed Capacity: 915 Bed Capacity: 1125 Bed Capacity: 780

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SLIDE 4

Service to San Franciscans

Patient Flow

“To provide housing and community-style living, with thehig

ighest le level

  • f in

independence

for Laguna Honda’s hundreds

  • f residents by constructing

the most technologically advanced, efficient, flexible, humane and natural facility in the world.”

Vision Statement, 2000 Laguna Honda Hospital Replacement Program 285 325 380 428 452 549 141 162 160 160 209 247 100 200 300 400 500 600

CY2009 CY2010 CY2011 CY2012 CY2013 CY2014

# of Residents Calendar Year

Admissions and Community Discharges

Admissions Community Discharges

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SLIDE 5

IT Infrastructure

“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the mos

  • st tech

chnologically ly advanced, efficient, flexible,

humane and natural

facility in the world.”

Vision Statement, 2000 Laguna Honda Hospital Replacement Program 6 5 9 6 4 4 3 1 2 3 4 5 6 7 8 9 10

1st Qtr 2014 2nd Qtr 2014 3rd Qtr 2014 4th Qtr 2014 1st Qtr 2015 2nd Qtr 2015 3rd Qtr 2015 4th Qtr 2015 (thru Nov '15)

# of Incidents Quarter

Unplanned IT Downtimes

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SLIDE 6

Workforce Talent

“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the most technologically advanced,effic

icient,

fle flexible, humane and natu tural facil cility in the world.”

Vision Statement, 2000 Laguna Honda Hospital Replacement Program 91 50 77 37 67 151 128 117 228 50 100 150 200 250

FY12-13 FY13-14 FY14-15

# of HR Activity Fiscal Year

Hiring and Separations

Separations New Hires Total HR Activity Hiring Increased by 66% Turnover Rate: 5.71%

  • Avg. Vacancy Rate: 5.50%
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SLIDE 7

Wellness Center

“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the most technologically advanced, efficient,

fle lexible, humane and

natu tural facil cility in the world.”

Vision Statement, 2000 Laguna Honda Hospital Replacement Program

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SLIDE 8

Workplace Safety

“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the most technologically advanced, efficient, flexible,

humane and natural

facility in the world.”

Vision Statement, 2000 Laguna Honda Hospital Replacement Program 273 254 235 210 220 230 240 250 260 270 280

CY2012 CY2013 CY2014

# of recordable injuries Calendar Year

Recordable Injuries

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SLIDE 9

Quality of Life

“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the most technologically advanced, efficient, flexible, humane andnatural

facility in the world.”

Vision Statement, 2000 Laguna Honda Hospital Replacement Program 12.4% 11.9% 11.3% 11.0% 15.1% 14.7% 14.3% 14.1% 19.5% 19.3% 19.0% 18.6% 0% 5% 10% 15% 20% 25%

1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15

Percent of Residents Three Quarter Periods

Received Antipsychotic Medication (Long Stay)

LH Avg CA Avg Nat'l Avg

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SLIDE 10

“To be an innovative world-class center of excellence in long-term care and rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center

In 2009

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SLIDE 11

Centers of Excellence Service Lines

“To be anin

innovative

world-class center of excellence in long-term care and rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center

Acute Rehab SNF Rehab General SNF Behavioral Health Dementia/ Memory Care Palliative Care Positive Care Respite Wellness

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SLIDE 12

Workforce Transformation

“To be an innovative

world-class center of excellence in long-

term care and rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 4 Rating (Excellent) 29% 3 Rating (Good) 43% 2 Rating (Fair 16% 1 Rating (Poor) 8% No Response 4%

Employee Overall Job Satisfaction (n=962)

4 Rating (Excellent) 3 Rating (Good) 2 Rating (Fair 1 Rating (Poor) No Response

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SLIDE 13

Care Experience

“To be an innovative

world-class center of excellence in long-

term care and rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center Excellent, 65% Good, 32% Fair, 1% Poor, 2%

Likelihood to Recommend

Excellent Good Fair Poor

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SLIDE 14

Resident Satisfaction

“To be an innovative

world-class center of excellence in long-

term care and rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center Excellent (4), 67% Good (3), 29% Fair (2), 2% Poor (1), 2%

Overall Resident Satisfaction

Excellent (4) Good (3) Fair (2) Poor (1)

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SLIDE 15

CMS Quality Measures

“To be an innovative wor

  • rld-

cla class ce center of

  • f exce

cell llence in

lo long-term care

and rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 3.1% 3.2% 3.2% 3.3% 5.8% 5.7% 6.0% 6.2% 7.1% 7.0% 7.2% 7.4% 0% 1% 2% 3% 4% 5% 6% 7% 8%

1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15

Percent of Residents 3 Quarter Period

Lose Too Much Weight (Long Stay)

LH Avg CA Avg Nat'l Avg

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SLIDE 16

Quality of Care

“To be an innovative wor

  • rld-

cla class ce center of

  • f exce

cell llence in

lo long-term care

and rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 2.6% 2.7% 2.7% 2.9% 6.1% 6.0% 6.1% 6.1% 6.0% 5.9% 5.9% 5.9% 0% 1% 2% 3% 4% 5% 6% 7%

1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15

Percent of Residents

3 Quarter Period

High-Risk Residents With Pressure Ulcers (Long Stay)

LH Avg CA Avg Nat'l Avg

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SLIDE 17

Care Outcomes

“To be an innovative wor

  • rld-

cla class ce center of

  • f exce

cell llence in

lo long-term care

and rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 2.6% 2.8% 2.3% 2.0% 4.6% 4.4% 4.2% 4.0% 5.7% 5.7% 5.5% 5.3% 0% 1% 2% 3% 4% 5% 6%

1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15

Percent of Residents 3 Quarter Period

Urinary Tract Infection (Long Stay)

LH Avg CA Avg Nat'l Avg

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SLIDE 18

Post-Acute Care

“To be an innovative wor

  • rld-

cla class ce center of

  • f exce

cell llence in long-term care and

rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 0.0% 0.0% 0.0% 0.0% 0.7% 0.7% 0.6% 0.7% 1.0% 0.9% 0.9% 1.0% 0.0% 0.2% 0.4% 0.6% 0.8% 1.0% 1.2%

1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15

Percent of Residents 3 Quarter Period

New/Worsened Pressure Ulcers (Short Stay)

LH Avg CA Avg Nat'l Avg

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SLIDE 19

Post-Acute Care

“To be an innovative wor

  • rld-

cla class ce center of

  • f exce

cell llence in long-term care and

rehabilitation.”

Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 2.0% 0.7% 0.4% 0.3% 1.7% 1.8% 1.8% 1.7% 2.4% 2.4% 2.3% 2.3% 0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0%

1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15

Percent of Residents 3 Quarter Period

Newly Received Antipsychotic Medication (Short Stay)

LH Avg CA Avg Nat'l Avg

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SLIDE 20

FY14-15 Finance Review

Laguna Honda: 1.4M Surplus Health at Home: .8M Surplus

Major Vari riances 14-15 GF Favorable / (Unfavorable) Net Patient Revenues $3.0 Salary and Fringe Benefits $0.4 Major Vari riances 14-15 GF Favorable / (Unfavorable) Salary and Fringe Benefits $0.8

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SLIDE 21

From 1866 to 2016 – A Leader in Post-Acute Care

1866 – Gold Rush Pioneers 1868 - Smallpox 1870 – Almshouse 1906 – Relief Home 1910 - Clarendon Hall Built 1926 – Laguna Honda Hospital and Rehabilitation Center 1963 – Hospital Accreditation 2010 – The New Laguna Honda 2016 – 150 years

  • f Service
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SLIDE 22

Thank you from the Laguna Honda Community!