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FY 2014-2015 Annual Report to the Health Commission
The Laguna Honda Community Laguna Honda Hospital and Rehabilitation Center San Francisco Health Network Department of Public Health
Title Subtitle 1 In 2000 To provide housing and community-style - - PowerPoint PPT Presentation
December 15, 2015 FY 2014-2015 Annual Report to the Health Commission The Laguna Honda Community Laguna Honda Hospital and Rehabilitation Center San Francisco Health Network Department of Public Health Title Subtitle 1 In 2000 To
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The Laguna Honda Community Laguna Honda Hospital and Rehabilitation Center San Francisco Health Network Department of Public Health
Vision Statement, 2000 Laguna Honda Hospital Replacement Program
“To providehousing
highest level of independence for Laguna Honda’s hundreds
the most technologically advanced, efficient, flexible, humane and natural facility in the world.”
Vision Statement, 2000 Laguna Honda Hospital Replacement Program 1578 1410 1184 1105 1140 1257 1192 1218 1290 200 400 600 800 1000 1200 1400 1600 1800
# of Residents
Fiscal Year
Unique Individuals Served Per Fiscal Year
Bed Capacity: 915 Bed Capacity: 1125 Bed Capacity: 780
Service to San Franciscans
“To provide housing and community-style living, with thehig
for Laguna Honda’s hundreds
the most technologically advanced, efficient, flexible, humane and natural facility in the world.”
Vision Statement, 2000 Laguna Honda Hospital Replacement Program 285 325 380 428 452 549 141 162 160 160 209 247 100 200 300 400 500 600
CY2009 CY2010 CY2011 CY2012 CY2013 CY2014
# of Residents Calendar Year
Admissions and Community Discharges
Admissions Community Discharges
“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the mos
chnologically ly advanced, efficient, flexible,
facility in the world.”
Vision Statement, 2000 Laguna Honda Hospital Replacement Program 6 5 9 6 4 4 3 1 2 3 4 5 6 7 8 9 10
1st Qtr 2014 2nd Qtr 2014 3rd Qtr 2014 4th Qtr 2014 1st Qtr 2015 2nd Qtr 2015 3rd Qtr 2015 4th Qtr 2015 (thru Nov '15)
# of Incidents Quarter
Unplanned IT Downtimes
“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the most technologically advanced,effic
fle flexible, humane and natu tural facil cility in the world.”
Vision Statement, 2000 Laguna Honda Hospital Replacement Program 91 50 77 37 67 151 128 117 228 50 100 150 200 250
FY12-13 FY13-14 FY14-15
# of HR Activity Fiscal Year
Hiring and Separations
Separations New Hires Total HR Activity Hiring Increased by 66% Turnover Rate: 5.71%
“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the most technologically advanced, efficient,
natu tural facil cility in the world.”
Vision Statement, 2000 Laguna Honda Hospital Replacement Program
“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the most technologically advanced, efficient, flexible,
facility in the world.”
Vision Statement, 2000 Laguna Honda Hospital Replacement Program 273 254 235 210 220 230 240 250 260 270 280
CY2012 CY2013 CY2014
# of recordable injuries Calendar Year
Recordable Injuries
“To provide housing and community-style living, with the highest level of independence for Laguna Honda’s hundreds of residents by constructing the most technologically advanced, efficient, flexible, humane andnatural
Vision Statement, 2000 Laguna Honda Hospital Replacement Program 12.4% 11.9% 11.3% 11.0% 15.1% 14.7% 14.3% 14.1% 19.5% 19.3% 19.0% 18.6% 0% 5% 10% 15% 20% 25%
1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15
Percent of Residents Three Quarter Periods
Received Antipsychotic Medication (Long Stay)
LH Avg CA Avg Nat'l Avg
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center
“To be anin
world-class center of excellence in long-term care and rehabilitation.”
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center
Acute Rehab SNF Rehab General SNF Behavioral Health Dementia/ Memory Care Palliative Care Positive Care Respite Wellness
“To be an innovative
term care and rehabilitation.”
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 4 Rating (Excellent) 29% 3 Rating (Good) 43% 2 Rating (Fair 16% 1 Rating (Poor) 8% No Response 4%
Employee Overall Job Satisfaction (n=962)
4 Rating (Excellent) 3 Rating (Good) 2 Rating (Fair 1 Rating (Poor) No Response
“To be an innovative
term care and rehabilitation.”
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center Excellent, 65% Good, 32% Fair, 1% Poor, 2%
Likelihood to Recommend
Excellent Good Fair Poor
“To be an innovative
term care and rehabilitation.”
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center Excellent (4), 67% Good (3), 29% Fair (2), 2% Poor (1), 2%
Overall Resident Satisfaction
Excellent (4) Good (3) Fair (2) Poor (1)
“To be an innovative wor
cla class ce center of
cell llence in
and rehabilitation.”
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 3.1% 3.2% 3.2% 3.3% 5.8% 5.7% 6.0% 6.2% 7.1% 7.0% 7.2% 7.4% 0% 1% 2% 3% 4% 5% 6% 7% 8%
1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15
Percent of Residents 3 Quarter Period
Lose Too Much Weight (Long Stay)
LH Avg CA Avg Nat'l Avg
“To be an innovative wor
cla class ce center of
cell llence in
and rehabilitation.”
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 2.6% 2.7% 2.7% 2.9% 6.1% 6.0% 6.1% 6.1% 6.0% 5.9% 5.9% 5.9% 0% 1% 2% 3% 4% 5% 6% 7%
1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15
Percent of Residents
3 Quarter Period
High-Risk Residents With Pressure Ulcers (Long Stay)
LH Avg CA Avg Nat'l Avg
“To be an innovative wor
cla class ce center of
cell llence in
and rehabilitation.”
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 2.6% 2.8% 2.3% 2.0% 4.6% 4.4% 4.2% 4.0% 5.7% 5.7% 5.5% 5.3% 0% 1% 2% 3% 4% 5% 6%
1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15
Percent of Residents 3 Quarter Period
Urinary Tract Infection (Long Stay)
LH Avg CA Avg Nat'l Avg
“To be an innovative wor
cla class ce center of
cell llence in long-term care and
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 0.0% 0.0% 0.0% 0.0% 0.7% 0.7% 0.6% 0.7% 1.0% 0.9% 0.9% 1.0% 0.0% 0.2% 0.4% 0.6% 0.8% 1.0% 1.2%
1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15
Percent of Residents 3 Quarter Period
New/Worsened Pressure Ulcers (Short Stay)
LH Avg CA Avg Nat'l Avg
“To be an innovative wor
cla class ce center of
cell llence in long-term care and
Vision Statement, 2009 Laguna Honda Hospital and Rehabilitation Center 2.0% 0.7% 0.4% 0.3% 1.7% 1.8% 1.8% 1.7% 2.4% 2.4% 2.3% 2.3% 0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0%
1Q14–3Q14 2Q14–4Q14 3Q14–1Q15 4Q14–2Q15
Percent of Residents 3 Quarter Period
Newly Received Antipsychotic Medication (Short Stay)
LH Avg CA Avg Nat'l Avg
Laguna Honda: 1.4M Surplus Health at Home: .8M Surplus
Major Vari riances 14-15 GF Favorable / (Unfavorable) Net Patient Revenues $3.0 Salary and Fringe Benefits $0.4 Major Vari riances 14-15 GF Favorable / (Unfavorable) Salary and Fringe Benefits $0.8
1866 – Gold Rush Pioneers 1868 - Smallpox 1870 – Almshouse 1906 – Relief Home 1910 - Clarendon Hall Built 1926 – Laguna Honda Hospital and Rehabilitation Center 1963 – Hospital Accreditation 2010 – The New Laguna Honda 2016 – 150 years
Thank you from the Laguna Honda Community!