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NRA POD Summit, 2 June 2015
About BDO
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Think outside the box with big data and data analytics NRA POD - - PowerPoint PPT Presentation
Think outside the box with big data and data analytics NRA POD - - PowerPoint PPT Presentation
Think outside the box with big data and data analytics NRA POD Summit, 2 June 2015 Page 1 About BDO BDO is one of the largest full service accounting and advisory networks in Australia and globally. Page 2 How big is data transforming the
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How big is data transforming the traditional retail environment
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The missing link: capturing and utilising data
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Categories Data
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Australia Retail Index
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Fashion Data
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Australia Retail Index
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Australia Retail Index
Christmas sales data
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Where does the data come from?
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Was it successful?
$AU2.2m in advertising generated 152 feature articles
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What’s next?
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Australian Retail Index Phase 2
Hong Kong 2014 - Asia Pacific Regional Conference - Presentation title
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Australian Retail Index Phase 2
Hong Kong 2014 - Asia Pacific Regional Conference - Presentation title
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What does the future hold?
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Food & Beverage Index Automotive Index Other specialist areas: Hotels, Pharmacy, Airports
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Reveal: Measuring in store conversion
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Analysing data to strengthen internal operations and add value to customers
- Delivering a clear roadmap and real time direction to significant profit
improvement
- Store managers drive conversion rate but they need the right tools
- The most important metric that Reveal provides
- Key steps to ensure the in store customer experience and profit improves
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So how does Reveal work?
Reveal’s hardware/software solution integrates with your point of sale system to provide accurate store visitation, conversion rates and customer to staff ratios
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Optimise rosters to each store – by department, by hour
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Optimise store wage spend
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Drill down to see what happened within the Saturday - hour by hour
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Why when customer foot traffic was at its peak ? Was there a significant drop in Conversion Rate ? Ask your store staff each day. They will know the answers.
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People doing the right things - Staff Coaching KPIs
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Coach the individuals in your team to the store average to make the target RELEVENT. As they improve … the store average increases.. that’s continuous improvement ! The coaching circle: Measure Insight Coach
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Positive trends in the RIGHT Store KPIs!
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Remaining agile in a turbulent marketplace
Understanding customers and merchandising – having the right level
- f staff to service customers.
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Utilise technology to improve business performance The Australian Retail Index, visit www.austrailanretailindex.com.au
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