+ The Well-Woman Project A Project of the University of Illinois at - - PowerPoint PPT Presentation

the well woman project a project of the university of
SMART_READER_LITE
LIVE PREVIEW

+ The Well-Woman Project A Project of the University of Illinois at - - PowerPoint PPT Presentation

+ The Well-Woman Project A Project of the University of Illinois at Chicago School of Public Health and CityMatCH Funded by the W.K. Kellogg Foundation APHN Annual Conference 2017, San Diego April 25, 2017 Presented by Denise Pecha, LCSW +


slide-1
SLIDE 1

+

The Well-Woman Project

A Project of the University of Illinois at Chicago School of Public Health and CityMatCH Funded by the W.K. Kellogg Foundation APHN Annual Conference 2017, San Diego April 25, 2017 Presented by Denise Pecha, LCSW

slide-2
SLIDE 2

+

The Well-Woman Project

A collaboration between UIC-SPH & CityMatCH

n University of Illinois School of Public Health n PI: Arden Handler DrPH n Co-PI: Nadine Peacock, PhD n Project Coordinator: Vida Henderson, PharmD, MPH n Graduate Assistants: Crissy Turino, MPH, MBA & Megan Gordon, MS n CityMatCH n Executive Director: Chad Abresch, MEd n Director of Programs: Denise Pecha, LCSW n Project Coordinator: Regan Johnson, MPH

slide-3
SLIDE 3

+

The Goal

To elevate women’s voices about what makes them healthy and able to receive well-woman care within the context of their lives, neighborhoods, and cities

slide-4
SLIDE 4

Disparities in Women’s Preventive Health Care Utilization

“well woman visit,” which the IOM Committee on Clinical Preventive Services s d ,

Figure 21

74%* 83% 72%* 89% 60%* 81%* 88%

Fair or poor health Excellent, very good or good health Less than 200% FPL 200% FPL or greater Uninsured Medicaid Private

NOTE: Among women ages 18-64. The Federal Poverty Level (FPL) was $19,530 for a family of three in 2013. *Indicates a statistically significant difference from Private insurance; 200% FPL or greater; Excellent, very good, good health, p<.05. SOURCE: Kaiser Family Foundation, 2013 Kaiser Women’s Health Survey.

Eight in ten women have had a recent general check up, but rates are lower among some groups

Insurance status Health status

All Women: 82%

Share of women reporting they have had a checkup in past two years: Poverty level

2013 Kaiser Women’s Health

slide-5
SLIDE 5

+

Well-Woman Project: Objectives

Attempting to leverage the focus on the Well-Woman Visit in the ACA and in MCH National Performance Measure #1 to build support for the Well-Woman Visit and Well-Women by:

1.

Gathering women’s stories with respect to Well-Woman Visit

n Paying close attention to the conditions of women’s lives

that affect their ability to be Well-Women and seek Well- Woman Care

2.

Developing a profile of women’s health in each of eight participating cities based on input from women

3.

Developing actionable recommendations to support well- women and to support a women-friendly health system

slide-6
SLIDE 6

Well-Woman Project: Participating Cities

n Boston n Chicago n Detroit n Jackson n Nashville n New Orleans n Oakland n Omaha

slide-7
SLIDE 7

Well-Woman Project: Capturing Women’s Voices

Blog & VOIP Line

nUtilize a secure

phone line and a confidential blog where women nationwide can leave their stories

Listening Sessions

nHost two listening

sessions in each of the eight participating cities

slide-8
SLIDE 8

+

Well-Woman Project: Outreach to Women

n Flyers n Distributed to partners throughout the United States including

city partners

n Memes n Distributed to partners throughout the United States including

city partners

n Magnets n Distributed at conferences and to city partners n Twitter Account n @Well_WomanStory n Recruitment & informational tweets

slide-9
SLIDE 9

Listening Session Recruitment Flyer

slide-10
SLIDE 10

English Meme for Blog/VOIP

slide-11
SLIDE 11

Spanish Meme for Blog/VOIP

slide-12
SLIDE 12

Results

Listening Sessions Conducted in Conjunction with 8 Urban Health Departments

n Women received Target or Walmart

gift cards (ranging $25-$40) for their participation

n A total of 17 listening sessions

were conducted in 8 U.S. cities: Boston, Chicago, Detroit, Jackson, Nashville, New Orleans, Oakland and Omaha in either English or Spanish

n 156 women (ages 18-47)

participated in Listening Sessions

n Audio recordings of sessions were

professionally transcribed

n Listening Sessions were analyzed

in Dedoose using a hybrid of a priori and emergent codes

Website & Message Line

n Women were entered into a raffle for a

$50 gift card. Additional incentives were offered during May and June 2016

n 99 women shared their stories through

the website and 4 shared over the message line

n Message line stories were downloaded

and transcribed. While the intended sampling frame was women ages 18- 45, all stories were analyzed excluding

  • ne woman who was > 64 years of age

n 102 remaining stories were annotated

and memoed by four researchers

n Stories were analyzed in Dedoose

using a hybrid of a priori and emergent codes

slide-13
SLIDE 13

+

Themes from Listening Sessions and Stories

slide-14
SLIDE 14

+ Theme #1: The healthcare delivery

system is not woman-friendly.

slide-15
SLIDE 15

+Goal for

Theme #1

  • 1. The healthcare

delivery system is not woman- friendly.

slide-16
SLIDE 16

The healthcare delivery system is not woman-friendly. Recommend City Health Departments to:

Ø Adopt and promote a Charter which delineates the components of a women and family friendly health delivery system. Ø Engage in dialogue with large health systems and FQHCs to encourage increased availability of appointments

  • utside of traditional hours, drop-in/walk-

in appointments, more time per patient to facilitate patient-provider interaction, increase in on-line or phone consultation.

slide-17
SLIDE 17

+

Theme #2: Women’s competing demands and priorities make accessing healthcare difficult.

slide-18
SLIDE 18

+Goal for

Theme #2:

e

  • 2. Women’s

competing demands and priorities make accessing healthcare difficult.

slide-19
SLIDE 19

Women’s competing demands and priorities make accessing healthcare difficult. Recommend City Health Departments to:

Ø Develop policy and educational materials focused on city-specific sick and personal leave policies. Ø (As needed), create a city-wide task force to include key stakeholders to consider adoption of paid sick leave for both public and private employees.

slide-20
SLIDE 20

+Theme #3: Women weigh costs vs.

benefits when deciding to access care.

slide-21
SLIDE 21

+Goal for

Theme #3:

  • 3. Women weigh costs
  • vs. benefit when

deciding to access care.

slide-22
SLIDE 22

Women weigh costs vs. benefits when deciding to access care.

Recommend City Health Departments to:

Ø Partner with major health systems, FQHCs, and other key stakeholders to provide women and families with access to insurance navigators on a year round basis. Initiatives such as a city-wide insurance navigation hotline and on- line insurance navigation support can help women understand insurance and network options. Ø Develop a city fund to cover uninsured women and families and/or help women and families struggling with high deductibles for their privately obtained insurance. Ø Partner with major health systems and FQHCs to sponsor “One Day” Medicaid/free care several times a year for all.

slide-23
SLIDE 23

+

Theme #4: Relationships with providers are key to women’s decisions about accessing care.

slide-24
SLIDE 24

+Goal for

Theme #4

  • 4. Relationships with

providers are key to women’s decisions about accessing care.

slide-25
SLIDE 25

Relationships with providers are key to women’s decisions about accessing care.

Recommend City Health Departments to:

Ø Explore approaches to the development of a women-centered, consumer-driven mechanism to enable reviews of providers (similar to YELP) and enable women to recommend women-friendly provider sites. Ø Partner with major health systems to develop and offer training to increase the cultural competency/humility of the clinical workforce. Ø Partner with major health systems, FQHCs, and other key stakeholders to provide women and families with access to insurance navigators on a year round basis. Initiatives such as a city-wide insurance navigation hotline and on-line insurance navigation support can help women understand insurance and network options. Ø Explore approaches that enable women to have their health histories available on personal “apps” so that providers can readily access this information.

slide-26
SLIDE 26

+

Theme #5: Health and insurance literacy empower women to advocate for themselves and others.

slide-27
SLIDE 27

+Goal for

Theme #5

  • 5. Health and

insurance literacy empower women to advocate for themselves and others.

slide-28
SLIDE 28

Health and insurance literacy empower women to advocate for themselves and others. Recommend City Health Departments to:

Ø Partner with health systems and other key stakeholders to support and develop health education campaigns, including the Show Your Love campaign, that focus on women’s understanding of the importance of their

  • wn health and health care.

Ø Ensure the availability of a city–wide Women’s Health Hotline as a go-to- resource for up-to-date information on changing health and health care recommendations and guidelines. Ø Provide updated lists of available providers, including the types of insurance policies that they accept, as well as providers or healthcare sites that offer free or sliding scale services. Ø Provide resources and trainings for women and families focused on how to advocate for oneself/family with both providers and insurance companies.

slide-29
SLIDE 29

+ Theme #6: Positive mental health is

integral to being a “healthy” woman.

slide-30
SLIDE 30

+Goal for

Theme #6

  • 6. Positive mental

health is integral to being a “healthy” woman.

slide-31
SLIDE 31

Positive mental health is integral to being a “healthy” woman. Recommend City Health Departments to:

Ø Work with community partners to ensure the availability of community- based resources for self-care and respite (e.g., yoga, mindfulness, stress reduction, exercise, drop-in centers, etc..). Ø Support increased access to mental health care through initiatives such as psychiatric consultation line for primary care providers and telemedicine options for patients.

slide-32
SLIDE 32

+

Theme #7:Healthy food, safe environments, and opportunities for physical activity are vital for women.

slide-33
SLIDE 33

+ Goal for

Theme #7

  • 7. Healthy food, safe

environments, and

  • pportunities for

physical activity are vital for women.

slide-34
SLIDE 34

Healthy food, safe environments, and opportunities for physical activity are vital for women.

Recommend City Health Departments to:

Ø Explore “food prescription” approaches and/or community supported agriculture (CSA) programs through partnerships between local farms, providers, and health departments to increase accessibility to fresh fruits and vegetables. Ø Work with heath systems, FQHCs and other stakeholders, to explore ways to improve women’s and families’ ability to apply for SNAP through their healthcare provider. Ø Work with community partners to support the provision of community based programs focused on how to use and cook healthy foods (e.g., Cooking Matters).

slide-35
SLIDE 35

+

Theme #8: Social support systems facilitate women’s willingness and ability to seek care.

slide-36
SLIDE 36

+Goal for

Theme #8

  • 8. Social support

systems facilitate women’s willingness and ability to seek care.

slide-37
SLIDE 37

Social support systems facilitate women’s willingness and ability to seek care.

Recommend City Health Departments to: Ø Explore the development of a cadre of women’s health peer advocates (volunteer

  • r paid) who can be present at women’s

appointments and advertise availability through mobile technology. Ø Work with health systems, FQHCs, and

  • ther stakeholders to increase “group”

approaches to care for specific types of care (prenatal, family planning, diabetes,

  • besity, cardiovascular health etc.).
slide-38
SLIDE 38

+

Theme #9: Lack of childcare and transportation are major impediments to accessing healthcare.

slide-39
SLIDE 39

+Goal for

Theme #9

  • 9. Lack of childcare

and transportation are major impediments to accessing healthcare.

slide-40
SLIDE 40

Lack of childcare and transportation are major impediments to accessing healthcare.

Recommend City Health Departments to:

Ø Encourage large health systems and FQHC’s to explore partnerships with organizations such as Uber, Lyft to pick up patients and their families and transport them to and from their medical appointments. Ø Work with Department of Transportation to explore and develop plans to provide women and child friendly public transportation including special seating that allows for the placement of car seats and strollers. Ø Work with large health systems and FQHCs to encourage the provision of free parking vouchers or free or discounted bus/train cards to attend appointments. Ø Work with large health systems and FQHCs to encourage development of play areas or supervised childcare facilities in health clinics/provider’s offices.

slide-41
SLIDE 41

+ Theme #10: Fear is a pervasive component of many women’s healthcare experiences.

slide-42
SLIDE 42

+Goal for

Theme #10

  • 10. Fear is a pervasive

component of many women’s healthcare experiences.

slide-43
SLIDE 43

Fear is a pervasive component of many women’s healthcare experiences.

Recommend City Health Departments to: Ø Support the provision of training in trauma-

informed care for providers.

slide-44
SLIDE 44

City-Specific Themes

Theme

City

  • 1. Women report differential treatment

based on their race or ethnicity.

Boston Jackson Chicago Oakland

  • 2. Women report differences in the

quality of and access to care based on their insurance status.

Chicago New Orleans Detroit Oakland Nashville

  • 3. For many women, pregnancy was

their introduction to the healthcare system.

Chicago Nashville Detroit New Orleans Jackson Oakland

  • 4. Women report that low-income

individuals are treated poorly compared to others.

Nashville Omaha

  • 5. Women report difficulty or fear in

accessing care if they did not have U.S. citizenship or did not speak English.

Boston New Orleans Chicago Oakland Jackson Omaha

  • 6. Family and cultural beliefs are

barriers to seeking care for many women.

Boston Jackson Omaha Chicago Nashville Detroit Oakland

slide-45
SLIDE 45

+

Dissemination

n CityMatCH and UIC-SPH: n Shared results with cities: recommendations and city-

specific indicators

n Developed city-specific Well-Woman Profiles/Infographics n Developing policy Briefs & Manuscripts n Presenting findings at national conferences n Delivering Well-Woman Project Webinars n Developing Well-Woman E-Learning Module n Deliverables are being disseminated to our partners n Plan to seek funding to help cities implement

recommendations

slide-46
SLIDE 46
slide-47
SLIDE 47

FACT SHEET ON THE STATE OF WOMEN'S HEALTH I SPRING 2017

Recommendation 1 Recommendation 3 Recommendation 4

Explore approaches to the development of a woman-centered, consumer-driven mechanism to enable reviews of providers (similar to YELP) and enable women to recommend women-friendly provider sites.

Recommendation 2

Create and disseminate resources which respond to culturally-specific stigmatization

  • f particular types of care to support women to seek these services.

Go to http://www.citymatch.org for more information and to find the Well-Women Project Toolkit

A research project of the University of Illinois at Chicago School of Public Health and CityMatCH. Generously funded by the W.K. Kellogg Foundation

RECOMMENDATIONS for WELL-WOMEN in NASHVILLE

Women's Health PROFILE

Nashville, Tennessee

Profile of the CITY AND COUNTY*

15% 76% 44% 19% 44%

  • f women of reproductive

age cannot see a doctor due to cost

  • f women of reproductive age had a

routine checkup within the past year

  • f women of reproductive age are living

in poverty

  • f women of reproductive age have

severe housing problems

  • f female householders with children

under 5 years old are living in poverty, compared to 9% of married householders with children under 5

*Sources: Robert Wood Johnson Foundation, 2010-2014 American Housing Survey, 2013 The United States Conference of Mayors, 2014 American Community Survey, 2014, 5 year estimate.

Encourage increased availability of appointments outside of traditional hours, provision

  • f drop-in/walk-in appointments, more time per patient to facilitate patient-provider

interaction, increase in on-line and phone consultation. Partner and/or engage with major health systems and FQHCs to: Provide play areas or supervised childcare facilities in health clinics/provider’s offices. Continue to support the provision of training in trauma-informed care for providers. Encourage the provision of free parking vouchers, free or discounted bus cards to attend appointments, and/or encourage partnerships with organizations such as Uber and Lyft to pick up patients and their families and transport them to and from their medical appointments. Support the provision of increased education and ongoing outreach to women when they are not pregnant and to create incentives for women to attend annual preventive care exams when not pregnant. Continue to provide women and families with access to insurance navigators on a year round basis. Initiatives such as a city-wide insurance navigation hotline and on-line insurance navigation support help women understand insurance and network options. Support ongoing health care provider and staff training focused on reducing bias by race/ethnicity, class, gender, and insurance status. Develop a city fund to cover uninsured women and families and/or help women and families struggling with high deductibles for their privately obtained insurance. Adopt and promote a charter which delineates the components of a woman and family- friendly health delivery system.

slide-48
SLIDE 48

+

Well-Woman Project Timeline

n Fall 2015 – Spring 2016

n Implementation of the Listening Sessions & VOIP/Blog

n Summer 2016 – Fall 2016

n Analysis of Collected Data

n Fall 2016 – Winter 2016/2017

n Development of Project Deliverables

n Winter 2017 – Spring 2017

n Dissemination of Project Deliverables

slide-49
SLIDE 49

+

Contact Information

Arden Handler, DrPH University of Illinois at Chicago School of Public Health handler@uic.edu 312-996-5954 Regan Johnson, MPH CityMatCH regan.johnson@unmc.edu 402-552-9590

slide-50
SLIDE 50

+

Questions or Comments?

slide-51
SLIDE 51

+

Discussion & Crosstalk

Facilitated by: Regan Johnson, MPH & Denise Pecha, LCSW

slide-52
SLIDE 52

+What theme(s) and/or recommendation(s) resonates with you?

n Is your team/community already doing work around this

theme/recommendation?

n

What does this work look like?

n

What steps did your team have to take to address this theme/recommendation?

n

What are some challenges and successes your team has experienced during this process?

n Is this an area that you would like your team/community to address

in the work they are doing?

n

What would be some next steps you could take to begin to address this theme and/or recommendation?

n

What are some challenges you expect or have encountered?

slide-53
SLIDE 53

+What are some available resources related to well-woman care, the well-woman visit, and women’s health?

n Does your health department or organization have any

resources available related to the well-woman visit, well- woman care, or women’s health?

n Along with sharing this information during this discussion time, please make sure to

leave this information in the webinar chat box!

slide-54
SLIDE 54

+Conclusion

n Webinar recording & slides

n Will be available on the CityMatCH website soon (www.citymatch.org)

n Post-webinar email & survey

n SurveyMonkey link will be included in post-webinar email

n More to add?

n If you have anything to share related to what your city, community or

  • rganization is doing to address any of the project’s identified

themes/recommendations or if you have any related resources, please reach out to us!

n Dr. Arden Handler, PI, handler@uic.edu n Regan Johnson, Project Coordinator, regan.johnson@unmc.edu