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The Instrument for Empirical Surveying of Subjectively Perceived Quality of Working Life Ji Vinopal Public Opinion Research Centre Institute of Sociology of Czech Academy of Sciences 18. 3. 2009 Working condit ions and Healt h


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SLIDE 1

Jiří Vinopal

Public Opinion Research Centre Institute of Sociology of Czech Academy

  • f

Sciences

  • 18. 3. 2009

The Instrument for Empirical Surveying of Subjectively Perceived Quality of Working Life

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 2

H&S and WC Surveys in Czech Republic

Czech Statistical Office

Ad hoc modules in continual Labour Force Sample Survey: Working Injuries and Health Problems Related to Work (2007) Transition into Retirement (2006)

Research Institute for Labour and Social Affairs

Working Conditions (2000) Measuring the Quality

  • f

Working Life (2004) European Working Conditions Survey (2005) The Quality

  • f

Working Life Measuremet (2005-2008) (organizational level)

Occupational Safety Research Institute

The Quality

  • f

Working life (2005) The Quality

  • f

Working life (2006) The Price

  • f

Health (2007) The Quality

  • f

Working life

  • f

50+ Workers (2009) Stress at Working Place (2009)

Institute of Sociology of Czech Academy

  • f

Sciences

ISSP, Work Orientation

  • II. (1997)

Regular set of question in the

  • mnibus of

CVVM (yearly) + cooperation

  • n surveys

with previousy mentioned institutes

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 3

The Project

Name: The Infuence

  • f

Changes in Labour World

  • nto

the Quality

  • f

Life Support: Czech Ministry of Labour and Social Affairs Duration: 2005 - 2008 Research team: Occupational Safety Research Institute (Dr. Svobodová) Institute of Sociology of Czech Academy

  • f

Sciences (Dr. Mansfeldová, J. Vinopal) The University of Economics, Prague (prof. Dvořáková) Surveys: The Quality

  • f

Working life 2005

The Qualit y of Working life 2006 The Price of Healt h 2007

regular set of question in the

  • mnibus of

CVVM (annually)

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 4

The Process

Partial task

  • f

the project: development

  • f

the instrument for measuring quality

  • f

working life in population surveys The goal

  • the

instrument, which:

  • 1. Covers

maximum of aspects

  • f

subjective quality

  • f

working life (SQWL)

  • 2. Respects

the relevance of each aspect for individual worker

Steps to be done (rather parallelly, then consequently…):

1. Conceptualize the topic 2. Conclude about measurement dimension

  • f

SQWL 3. Identify relevant aspects

  • f

SQWL 4. Reveal valid structure

  • f

the mental space

  • f

SQWL 5. Define

  • ptimal

items for the final measuement instrument 6. Define measurement design for combining dimensins

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 5
  • 1. Conceptualization
  • f

the topic

Quality

  • f

Life Quality

  • f

Working Life Objective Subjective

Exact wage, actual equipment etc. Satisfaction with wage, equipment etc.

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 6
  • 2. Conclusion

about measurement dimension

  • f

SQWL

  • >

satisfaction

  • >

importance

  • 3. Identification
  • f

relevant aspects

  • f

SQWL search for surveys and questionnaires (czech, worlwide, sociological, psychological, organisational, etc.) „brainstorming“

  • f

the team

  • >

66 items in the 1st version

  • f

the questionnaire

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 7

Quality

  • f

Life Quality

  • f

Working Life Objective Subjective Importance Satisfaction Aspects

  • f

Working LIfe

Identification with the

  • rganisation

Economic

  • char. of

work The work

  • rganization

aspects Communication and feedback Fairness

  • f

treatment Technical aspects

  • f

the workplace Social climate Risks and safety in workplace The type of work activities, Self-realization, further education, personal development Work ana family balancing etc.

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 8
  • 4. Revealation
  • f

valid structure

  • f

the mental space

  • f

SQWL

Three consequent surveys:

  • 1. 2*66 items
  • > reduction

(individual items analysis, explortory factor analysis)

  • 2. 2*18 items
  • > elaboration
  • f

the latent structure (individual items analysis, explortory factor analysis, confirmatory factor analysis, reliability analysis)

  • 3. 2*18 items
  • > validation
  • f

the latent structure and dimension combination

  • 5. Definition
  • f
  • ptimal

items for the final measuement instrument

  • > validated

in the 3rd survey

  • 6. Definition
  • f

measurement design for combining dimensins

  • > bipolar

6-point scales

  • f

satisfaction and importance

Example: final fact orial model Example: final design of t he quest ionnaire

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 9

Self-realization Remuneration Relationships Time Conditions Security SQWL

Self-activity Education Interestingness With co-workes With higher-ups Bullying Working time flexibility Time demands Harmonization Equipment Tidyness Safety Type of contract Post stability Chances of employment Salary Remuneration fairness Non-financial benefits Variance explained: 71,3% RMSEA = 0,066 Crombach`s alpha = 0.88

Working conditions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 10

a) How important is the amount of money you are paid, b) that your performance is remunerated fairly? c) How import ant are non-financial benefit s [i.e. meal vouchers, ext ended vacat ion, company car, t elephone et c.]? d) How important are relationships with co/workers; e) higher up’s manners; f) t hat t here is no violence and bully at t he workplace? g) How important is time demands of the job; h) working time flexibility? i) How import ant is, t hat j ob allows enough t ime for your family, hobbies and relaxat ion? j ) How important is t hat t he work is int erest ing for you; k) that you have opportunities of further education and personal development; l) that you are allowed to perform independently? m) How important is the type of work contract i.e. full time or part time job, defined or undefined time period etc.; n) How important is the stability of the work post?

  • ) How import ant are a furt her chance and opport unit ies t o assert yourself on t he labour

market ? p) How import ant is t he degree of work safet y and healt h prot ect ion at t he workplace; q) technical equipment of the workplace? r) How important are is order, tidiness, and hygiene at the workplace?“

„Now I’m going to read to you a list of different aspects, which can play a role in case of job choice. Please tell me, how important each of them is for you personally.

DEFINITELY IMPORTATNT IMPORTANT RATHER IMPORTANT RATHER UNIMPORTATNT UNIMPORTANT DEFINITELY UNIMPORTATNT NA DK 1 2 3 4 5 6 8 9

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 11

a) How satisfied are you with the amount of money you are paid, b) with the fairness of remuneration of your performance? c) How sat isfied are you wit h non-financial benefit s [i.e. meal vouchers, ext ended vacat ion, company car, t elephone et c.]? d) How satisfied are you with relationships with co-workers; e) with higher up’s manners; f) wit h t he degree of violence and bully at t he workplace? g) How satisfied are you with time demands of the job; h) with the degree of working time flexibility? i) How sat isfied are you wit h t he degree, t o which your j ob allows you enough t ime for your family, hobbies and relaxat ion? j ) How sat isfied are you wit h int erest ingness of t he work; k) with opportunities of further education and personal development; l) with the degree of independence of work performance? m) How satisfied are you with the type of work contract, i.e. full time or part time job, defined

  • r undefined time period etc.;

n) How satisfied are you with the stability of the work post?

  • ) How satisfied are you with furt her chance and opport unit ies t o assert yourself on t he labour

market ? p) How satisfied are you with t he degree of work safet y and healt h prot ect ion at t he workplace; q) with technical equipment of the workplace? r) How satisfied are you with the order, tidiness, and hygiene at the workplace?“

„Now we turn with the same aspects to your contemporary job. Please tell me how satisfied or dissatisfied are you with each of them in case of your major contemporary job/employment.

VERY SATISFIED SATISFIED RATHER SATISFIED RATHER DISSATISFIED DISSATISFIED VERY DISSATISFIED NA DK 1 2 3 4 5 6 8 9

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 12

Analytical possibilities

Dimensions separately Dimensions combined Satisfaction Importance Correspondence Satisfaction weigted by importance Items x x x Factors

x x

x x Overall indicator x

Only “ x” shown here.

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 13

Analysis Level: items

Dimensions separately Dimensions combined Satisfac- tion Importan- ce Correspon- dence Satisfaction weigted by importance Items X x x Factors x x x x Overal indic. x

3,5 4,0 4,5 5,0 5,5 6,0 W a g e F a i r r e m u n e r a t i

  • n

N

  • n
  • f

i n a c i a l b e n e f i t s R e l . w i t h c

  • w
  • r

k e r s H i g h e r u p ’ s m a n n e r s V i

  • l

e n c e a n d b u l l y T i m e d e m a n d s W

  • r

k i n g t i m e f l e x i b i l i t y T i m e f

  • r

f a m i l y , h

  • b

b i e s , … I n t e r e s t i n g n e s s F u r t h e r e d u c a t i

  • n

I n d e p e n d e n c e T y p e

  • f

c

  • n

t r a c t S t a b i l i t y

  • f

t h e p

  • s

t C h a n c e

  • n

l a b . m a r k e t S a f e t y a n d h e a l t h p r

  • t

e c . T e c h n i c a l e q u i p m e n t O r d e r , h y g i e n e , e t c . Self-employers (N=63) Employees - non-manual (N=357) Employees - manual (N=184)

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 14

Analysis Level: items

Dimensions separately Dimensions combined Satisfac- tion Importan- ce Correspon- dence Satisfaction weigted by importance Items x X x Factors x x x x Overal indic. x

3,0 3,5 4,0 4,5 5,0 5,5 6,0 W a g e F a i r r e m u n e r a t i

  • n

H i g h e r u p ’ s m a n n e r s S t a b i l i t y

  • f

t h e p

  • s

t C h a n c e

  • n

l a b . m a r k e t N

  • n
  • f

i n a c i a l b e n e f i t s T i m e f

  • r

f a m i l y , h

  • b

b i e s , … R e l . w i t h c

  • w
  • r

k e r s V i

  • l

e n c e a n d b u l l y S a f e t y a n d h e a l t h p r

  • t

e c . I n t e r e s t i n g n e s s T i m e d e m a n d s T e c h n i c a l e q u i p m e n t O r d e r , h y g i e n e , e t c . F u r t h e r e d u c a t i

  • n

W

  • r

k i n g t i m e f l e x i b i l i t y T y p e

  • f

c

  • n

t r a c t I n d e p e n d e n c e

Satisfaction Importance

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 15

Analysis Level: items

Dimensions separately Dimensions combined Satisfac- tion Importan- ce Correspon- dence Satisfaction weigted by importance Items x x X Factors x x x x Overal indic. x

  • 4
  • 2

2 4 6 8 10 12

W a g e F a i r r e m u n e r a t i

  • n

N

  • n
  • f

i n a c i a l b e n e f i t s R e l . w i t h c

  • w
  • r

k e r s H i g h e r u p ’ s m a n n e r s V i

  • l

e n c e a n d b u l l y T i m e d e m a n d s W

  • r

k i n g t i m e f l e x i b i l i t y T i m e f

  • r

f a m i l y , h

  • b

b i e s , … I n t e r e s t i n g n e s s F u r t h e r e d u c a t i

  • n

I n d e p e n d e n c e T y p e

  • f

c

  • n

t r a c t S t a b i l i t y

  • f

t h e p

  • s

t C h a n c e

  • n

l a b . m a r k e t S a f e t y a n d h e a l t h p r

  • t

e c . T e c h n i c a l e q u i p m e n t O r d e r , h y g i e n e , e t c .

Self-employers (N=63) Employees - non-manual (N=357) Employees - manual (N=184)

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 16

Analysis Level: factors

Dimensions separately Dimensions combined Satisfac- tion Importan- ce Correspon- dence Satisfaction weigted by importance Items x x x Factors x x X x Overal indic. x Employees - non-manual (N = 357) 2 4 6 Remuneration Relationships Time Self-realization Security Conditions Importance Satisfaction Employees - manual (N = 184) 2 4 6 Remuneration Relationships Time Self-realization Security Conditions Importance Satisfaction

Self-employers (N = 63) 2 4 6 Remuneration Relationships Time Self-realization Security Conditions Importance Satisfaction Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 17

Analysis Level: factors

Dimensions separately Dimensions combined Satisfac- tion Importan- ce Correspon- dence Satisfaction weigted by importance Items x x x Factors x x x X Overal indic. x

Employees

  • manual

(N=184) B Std. Error Beta t Sig. Remuneration ,019 ,006 ,318 3,373 ,001 Relationships ,019 ,007 ,281 2,865 ,005 Time ,006 ,006 ,084 ,926 ,356 Self-realization ,004 ,008 ,044 ,462 ,645 Security ,001 ,006 ,017 ,193 ,847 Conditions

  • ,009

,006

  • ,143
  • 1,505

,135 Employees

  • non-manual

(N=357) B Std. Error Beta t Sig. Remuneration ,017 ,003 ,300 4,927 ,000 Relationships ,011 ,004 ,167 2,788 ,006 Time ,000 ,004

  • ,008
  • ,145

,885 Self-realization ,009 ,004 ,127 2,016 ,045 Security ,008 ,004 ,120 1,844 ,066 Conditions

  • ,003

,004

  • ,038
  • ,616

,538

Dependent variable: considerat ions about change of a j ob (1 = yes, 2 = no)

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 18

Analysis Level:

  • verall indicator

Dimensions separately Dimensions combined Satisfac- tion Importan- ce Correspon- dence Satisfaction weigted by importance Items x x x Factors x x x x Overal indic. X

Index computation Initial tranformations

  • importance

transformed onto scale 1 [definitely unimportant] to 6 [definitely important]

  • satisfaction

transformed onto scale -3 [very dissatisfied] to +3 [= very satisfied]

  • > importance

weihgts the value

  • f

satisfaction

  • > bipolarity of

satisfaction brings minus points for dissatisfaction and plus points for satisfaction

  • > bipolarity of

the index

Computation

each item: xi = satisfaction * importance raw score: RS = sum of xi net index: RS/sum of valid items [the item answered in both dimensions]

20,00 10,00 0,00

  • 10,00

60 50 40 30 20 10

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 19

Analysis Level:

  • verall indicator

Dimensions separately Dimensions combined Satisfac- tion Importan- ce Correspon- dence Satisfaction weigted by importance Items x x x Factors x x x x Overal indic. X Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 20

Discussion

  • 1. The

extent

  • f

the questionnaire

  • > reduce

it to 12 or 6 items

  • 2. Association
  • f

dimensions

  • > not so

serious but be careful

  • 3. Applicability

under different conditions

  • > be

challenged…

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels

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SLIDE 21

Contact

Jiří Vinopal Public Opinion Research Centre Institute of Sociology of Academy

  • f

Sciences

  • f

the Czech Republic Jilska 1 110 00 Prague Czech Republic +420 221 183 584 jiri.vinopal@soc.cas.cz http://www.soc.cas.cz/people/cz/5/90/PhDr.-Jiri-Vinopal-Ph.D..html

Working condit ions and Healt h and S afet y surveys in Europe: st ockt aking, challenges and perspect ives, 18. 3. 2009, Brussels