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The Agile Advantage: How Agile Integration Improves Outcomes for Software as a Service (SaaS) in the Corporate Environment By Greg Spehar MBA, PMP, PMI-ACP 1 The Need Acceleration of Migration of Applications to Cloud Based Solutions


  1. The Agile Advantage: How Agile Integration Improves Outcomes for Software as a Service (SaaS) in the Corporate Environment By Greg Spehar MBA, PMP, PMI-ACP 1

  2. The Need  Acceleration of Migration of Applications to Cloud Based Solutions (SaaS)  The SaaS software market will increase 25 percent in 2013 to $59 billion, a 25 percent increase. In 2014, the market is expected to total $75 billion. Forrester uses the term “smart computing” to define apps that, for instance, provide direct access to data for decision-making. It also includes data analytics and business intelligence in the category.  TechCrunch; Jan 2013 - Forrester: SaaS And Data- Driven “Smart” Apps Fueling Worldwide Software Growth 2

  3. Global Market Growth for SaaS 3

  4. Requires An agile data migration and process integration methodology that can be defined to ensure a high probability of success with the highest quality delivery when integrating a new system into a corporate environment. 4

  5. Process to Success  Understanding Your SaaS Solution  Defining The Project Context 1) Data Migration and Configuration 2) Process Evaluation and Change Management 3) Reporting and Data Integrity 4) Portal Integration into Existing Website/s  Project Management Context 1) Stakeholder Management and Communications 2) Risk Management and Action 3) Action Management and Follow-up 5

  6. SaaS Solutions Options Customers, Clients and Users 2 3 1 Web Web Web Web Interface Web Interface Interface Interface Interface Database Database D Da Database Dat Da All Data Co-Mingled Customer Independent Customer Independent Web Database & Database 6

  7. Quest for Agile Integration  Risk Management Exercise  Agile drives risk discovery early in process  Individuals and interactions over processes and tools  Working software over comprehensive documentation  Customer collaboration over contract negotiation  Responding to change over following a plan  General Rule… 80% of Features are not used…  Software True!  But would it also be true of processes?  Can you say that over 80% of all of your processes are used day in and day out? 7

  8. Stakeholder Hand Holding Meetings & Ensure Status Trust Define the Bring Critical Solutions Aspect 8

  9. Data Migration Gyration & Configuration Hunting Less Translation Understood Issue Issue Leaf Configuration Selection Issue Issue 9

  10. Release Revelations Release 0 – Early Release – Kick Tires Release 1 – 50-70% of Data – Process Evaluation Release 2/3/4/N – Increasing % of Data Migration – Solidify Processes Go-live Release – Final scripts and processes ready 10

  11. Re-Engineering Anxiety • Perform Re-Engineering Effort Before Migration Prior • Reduces impact to end users • Risky since it requires clairvoyance • Perform Re-Engineering Effort During the Migration During • Most effective use of resources • Risky since it put most stress on end users • Perform Re-Engineering Effort After the Migration After • Extra effort since system changes are needed • Risky with users establishing new habits 11

  12. Product Backlog Popularity Contest Multi-Pass Release 1-N Medium Risk Acceptance First Pass Release – Go-Live Release 0 Least Risk Most Risk Vendor Backlog Management 12

  13. Product Backlog ER Level 1 (CRITIAL) Level 2 (SOON) Level 3 (LATER) Backlog Prioritization To Achieve Go-Live 13

  14. Process Backlog – Mirror – Mirror Multi-Pass Release 1-N Medium Risk Process Change Acceptance First Pass Release – Go-Live Release 0 Least Risk Process Most Risk Change Process Change Client Process Management 14

  15. People, Process and Tools Do or Die  People  Need to have good skilled resources:  Project Manager  Technical Resources  Business Analysts (Reporting / Process)  Processes  Need to have good project processes  Communications, PM Management, etc.  Tools  Need to have good project tools for management  Action Management, Migration Scripts, etc. 15

  16. Questions? 16

  17. Leveraging: - Data Analytics Strategy - Software Development - Staffing Your Business Intelligence partner with expertise in data analytics, software development & technical staffing. 17

  18. Additional Support  Greg Spehar MBA, PMP, ACP, Senior Project Manager  503-332-3663  Personal: spehargreg@yahoo.com  Company: gspehar@corsource.com  CorSource:  Your Business Intelligence partner with expertise in data analytics, software development & technical staffing. 18

  19. References  Williams, Alex. 2013. “Forrester: SaaS And Data- Driven “Smart” Apps Fueling Worldwide Software Growth.” techcrunch.com, January 03. http://techcrunch.com/2013/01/03/forrester- saas- and-data-driven-smart-apps-fueling-worldwide-software-growth/ (Accessed August 22, 2014).  Cunningham, Ward. 2001. “Manifesto for Agile Software Development,” http://agilemanifesto.org (Accessed August 24, 2014).  Project Management Institute. 2014. “Project Management Book of Knowledge Guide and Standards,” http:// www.pmi.org/PMBOK-Guide-and-Standards.aspx (Accessed August 24, 2014).  PMI’s Pulse of the Profession In Depth Report. 2013. “The high cost of low performance: The essential role of communications,” http:// www.pmi.org/~/media/PDF/Business-Solutions/The- High-Cost-Low-Performance-The-Essential-Role-of-Communications.ashx (Accessed August 24, 2014).  Hamilton, Byatt and Hodgkinson . 2011.“Risk Management and Project Management go hand in hand.” cio.com.au, May 03. http://www.cio.com.au/article/385084/risk_management_project_management_go_hand_hand/ (Accessed August 22, 2014).  ZDNet/Topics. 2013. “Cloud: How to do SaaS Right.” Zdnet.com, March. http://www.zdnet.com/topic-cloud-how-to-do-saas-right/ (Accessed May 03, 2014).  Gilbert, Jody. 2013. “Executive Guide to Best Practices in SaaS and the Cloud.” Zdnet.com, March 01. http://www.zdnet.com/executive-guide-to-best-practices-in-saas-and-the-cloud-free- ebook- 7000012032/ (Accessed May 03, 2014).  King, Julia. 2012. “The rebirth of re - engineering.” computerworld.com, September 10. http://www.computerworld.com/s/article/9231002/The_rebirth_of_re_engineering (Accessed May 03, 2014).  Gartner/ IT Glossary. 2014. “Business Process Re - Engineering (BPR),” http:// www.gartner.com/it- glossary/bpr-business-process-re-engineering/ (Accessed May 03, 2014). 19

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