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Successful mergers for growth with increased financial results and shareholder value Full year and fourth quarter 2000 21 February 2001 Bjrn Westberg Thorleif Krarup, Group CEO The Nordea structure is in place... Pan-Nordic mergers


  1. Successful mergers for growth with increased financial results and shareholder value Full year and fourth quarter 2000 21 February 2001

  2. Björn Westberg

  3. Thorleif Krarup, Group CEO

  4. The Nordea structure is in place... � Pan-Nordic mergers created the leading financial services group in the Nordic and Baltic Sea region • Sweden and Finland started the process – Integration continues and accelerates • Denmark and Norway joined in 2000 – The merger of Unidanmark and MeritaNordbanken on track – Rapid integration of Christiania Bank � Expansion in Poland and the Baltic states • Acquisition of Heros Life and Bank Komunalny • Building further on the customer base

  5. The Nordea structure is in place... � New management installed • Comprehensive merger experience • Continuity in vision • Higher ambitions – By 2003: # 1 or # 2 or superior profitable growth – More aggressive cost/income ratio objective in banking: < 50%

  6. Increased result in 2000 � Operating profit up 17% to EUR 2,435m (SEK 20,600m) � Return on equity 16.1%, excluding goodwill 19.4% � Strong growth in interest and commission income � Cost/income ratio banking 55% - down from 59%

  7. Continued focus on... � Synergies EUR 310m under delivery - further EUR 50m estimated � Integration Best practice and bench-marking � Customers Customer satisfaction � Employees Sharing and exploiting Nordic ideas � Branding The Nordea name adopted and well received � Growth opportunities Cross-selling, customer concepts, new products E-banking, asset management, private banking Incentive and profit sharing schemes

  8. Successful cross-border product launches since MNB/UD-merger � Internet-bank, Solo-market and e-payment to Denmark � Customer loyalty program introduced in Denmark � General insurance services to Finland � Mobile GSM/SMS and WAP services to Sweden � Internet bank for corporate customers to Sweden � Starting from Estonia, Internet services to the Baltic countries

  9. Synergies under delivery Annual synergies from integration to be realised within a 3-year period, EURm Costs Revenues Total MNB and Unidanmark 140 60 200 Nordea and CBK 50 60 110 Total 190 120 310 A further EUR 50m estimated

  10. Enhanced shareholder value � Earnings per share EUR 0.58, up 5% � Proposed dividend SEK 2.00, up 14.3% � Nordea share price up 43 % during 2000 � Nordea the only Nordic group among the top 20 listed European financial institutions by market capitalisation � Share buy back programme to be prolonged � Return on economic capital implemented in 2001 � Acquisition of CBK - EPS-enhancing immediately in 2001

  11. Arne Liljedahl, Group CFO

  12. Result 2000 Pro forma Change 2000 1999 % Operating profit, EURm 2 435 2 089 17 Return on equity, % 16.1 18.0 Return on equity excl goodwill, % 19.4 19.5 Cost/income ratio, banking, % 55 59 Combined ratio, general insurance, % 110 (105*) 102 * Excluding hurricane

  13. Result 2000 Pro forma Change 2000 1999 % Earnings per share, EUR 0.58 0.55 5 Proposed dividend, SEK 2.00 14.3

  14. Net interest income EURm 900 • Stable performance - up 12% 800 • Rising short-term interest 700 rates - higher deposit 600 margins 500 • Lending volumes up 3% 400 300 200 100 0 Q4/99 Q1/00 Q2/00 Q3/00 Q4/00

  15. Net commission income EURm 500 • Commissions up 26% • Strong beginning of the 400 year due to stock markets • Regained fourth quarter 300 from seasonal downturn in third quarter 200 • Corporate finance fees higher Q4 than Q3 100 0 Q4/99 Q1/00 Q2/00 Q3/00 Q4/00

  16. Expenses • Total expenses up 10% EURm • Adjusted for acquisitions, 1000 up 3% 900 800 • Personnel expenses, 700 adjusted, up 5% 600 of which 3 %-points 500 performance related 400 salaries 300 • Expansion within 200 Asset Management 100 • Increased activities in the 0 Q4/99 Q1/00 Q2/00 Q3/00 Q4/00 Baltic countries and Poland • IT investments Personnel expenses Other expenses

  17. Loan losses 2000 Loan losses, gross Recoveries Loan losses, net -600 -400 -200 0 200 400 600 800 EURm Loan loss level 0.08% (0.09%)

  18. Balance sheet EURbn EURbn Lending EURbn Deposits Total assets 250 250 250 200 200 200 150 150 150 100 100 100 50 50 50 0 0 0 End 1999 End 2000 End 1999 End 2000 End 1999 End 2000 CBK

  19. Capital adequacy EURbn % Risk-weighted assets Capital adequacy 12 150 10 125 8 100 6 75 4 50 2 25 0 0 End 1999 End 2000 1999 2000 Tier 1 Total capital ratio CBK

  20. Fourth quarter � Total income up 6%, adjusted for investment operations � Improvement in net interest income and commissions � Weak stock market affected investment portfolios negatively � Costs, including performance-related salaries, up 15% � Adjusted for performance-related salaries, personnel costs remained unchanged � Other expenses up 29% - seasonal fluctuations, investments for IT-development, new distribution channels in Sweden and marketing � Operating profit EUR 473 million

  21. Profit by business area EURm 1600 Product 1400 result 1200 1000 Operating profit 800 600 400 200 0 -200 Retail Corpo- Asset Invest- Life In- General Treasury Other rate & Mana- ment surance Insu- 1) Institu- gement Banking & rance tional Pensions 1) Product result refers to Equities excluding Corporate Finance

  22. Thorleif Krarup, Group CEO

  23. The leading financial services group in the Nordic and Baltic Sea area Financial and business objectives to create shareholder value Vision to be valued as the leading financial services group in the Nordic and Baltic Sea region Ambition to reach top market positions Mission to fulfil customer aspirations Common values and culture of sharing and exchanging Nordic Ideas Customer focus and continuous performance improvement

  24. Retail Banking Objectives � Cost/income ratio improvement � Increasing return on allocated capital � Uniformed customer segmentation � 2.7m e-customers by the end of 2001 Market position Denmark Finland Norway Sweden # 1 # 3 # 2 # 2

  25. Asset Management � The asset manager in the Nordic area Objectives generating the highest shareholder value � Overall growth of 20% per annum in assets under management � Investment returns ranking in the top quartile � Nordea - First in mind Leading pan-Nordic asset m anager Market position Denm ark Finland Norw ay Sw eden # 1 - # 1 # 3 # 3 - 2 4

  26. Corporate and Institutional Banking � Growing profits with increasing return on Objectives allocated capital � Top results in customer satisfaction Market position Denm ark Finland Norw ay Sw eden # 2 # 1 # 2 # 3

  27. Investment Banking � Profit growth Objectives � Improvement of cost/income ratio � Maximise fee generating activities � Improvement of customer satisfaction Market position Denm ark Finland Norw ay Sw eden Market # 2 # 1 # 5 # 8 share, equities

  28. Life Insurance and Pensions � Premium growth above market development Objectives � Improved cost efficiency � Embedded value growth Market position Denm ark Finland Norw ay Sw eden # 3 # 1 # 4 # 8 Prem ium incom e

  29. General Insurance � Combined ratio of max 100 Objectives � Improved cost efficiency � Improved efficiency of distribution channels Market position Denm ark Finland Norw ay Start in spring 2001 # 1 # 3

  30. Share price development in 2000 Dec 31, 1999 =100 160 140 120 100 80 60 Dec Feb May Jun Jul Sep Oct Nov Jan Mar Apr Aug Jan Feb DJ Europe Stoxx Banks Nordea

  31. Top 25 European financial services groups by Market Capitalisation HSBC ING UBS Royal Bank of Scotland Lloyds TSB Credit Suisse Barclays Deutsche Bank BSCH BBVA Fortis BNP Paribas ABN-AMRO HypoVereinsbank Banca Intesa UniCredito Italiano Abbey National Société Générale Sanpaolo Nordea Halifax Dresdner Standard Chartered Commerzbank Danske Bank 0 25 50 75 100 125 150 Source: ArosMaizels EUR bn

  32. Nordea in the Nordic and the Baltic Sea region in 2001 Finland Locations 461 Personnel 11 339 Sweden Helsinki Locations 270 Stockholm Personnel 6 707 Bergen St Petersburg Tartu Oslo Tallinn Norway Gdynia Riga Copenhagen Locations 200 Moscow Vilnius Personnel 5 500 Hamburg Gdansk Berlin Denmark Luxemburg Radom Frankfurt Locations 444 Personnel 12 884 Countrywide network Poland Locations 118 Branch office or subsidiary Personnel 1 200 Office of an associated bank

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