State of Missouri Onboarding Capstone Team B MISSOURI LEADERSHIP ACADEMY CLASS II
What could we do differently to improve onboarding? “Virtually everything…” - Department response 6
No one fully uses best practices Start onboarding prior to first day Measure success of onboarding Assign mentor Follow up with new hire Introduce State Government 101 Yes No Varies 8
We recommend a common first year process for all employees Prepare Welcome Orient Coach Two weeks before first day Day 1 Days 2-5 Days 6 & beyond Contact new hire Supervisor outlines Meet management Complete by phone first day team department Two week agenda Introduce Introduce specific orientation of training expectations and department Complete required activities objectives mission & training Guidance for Schedule placemat Follow-up with completion of new interaction with Introduce employee to hire paperwork colleagues professional receive feedback Communicate Tour the facility development tools Assign mentor essential Provide state Begin job specific Continue job information for government training specific training first day overview Workspace and Benefits overview supplies are identified 9
14 Successful onboarding will require a sustainable operating model ▪ Establish an owner of the new onboarding process Governance ▪ Establish a team of leads to implement new onboarding process ▪ Provide statewide onboarding content for Intranet site ▪ Develop one universal survey for tracking new hire feedback Content ▪ Maintain the onboarding checklist for hiring managers to use ▪ Create MO Learning training paths ▪ Onboarding team creating an exceptional experience for our new hires to show them we care about their career in State Government. People ▪ Changing the culture by working with the hiring managers and HR to focus more of their time towards this initiative ▪ Enterprise Learning Management System ▪ MO Learning System ▪ State of Missouri onboarding Intranet site 14
Questions? 16
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