Staff Trust A key component in successful public service reform Sue - - PowerPoint PPT Presentation

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Jun 10, 2023 125 likes •191 views

Staff Trust A key component in successful public service reform Sue Stanhope Director of HR & OD The challenge set Reduce workforce Avoid mass redundancies Maintain and build employee engagement Get the right people in the

SLIDE 1

Sue Stanhope – Director of HR & OD

Staff Trust

A key component in successful public service reform

SLIDE 2

The challenge set

Reduce workforce
Avoid mass redundancies
Maintain and build employee engagement
Get the right people in the right jobs doing the right things

SLIDE 3

And stick to our values:-

Proud
Decent
Together

SLIDE 4

Building confidence

Understand it
Believe it can be done
Believe it’s worthwhile

SLIDE 5

Organisational Results

Customer satisfaction up
Protected front-line
High levels of engagement/trust:
84% manager acts in line with the council’s values (8% neutral)
85% council’s values match their own (7% neutral)
91% do their utmost to deliver services in line

with the council’s values (4% neutral)

72% trust senior managers (13% neutral) - CIPD: 35% -

lower in public sector