South Side Help Center Chicago South Side Roseland Community - - PowerPoint PPT Presentation

South Side Help Center Chicago South Side Roseland Community Peaches Fondern, Director of Operations & Psychosocial Program Coordinator

South Side Help Center MH/PSS Quality Improvement Presentation: Client Chart for Group Only Participants

RATIONALE: To ensure that all individuals participating in the Psychosocial program support group intervention are comprehensively documented.

 About 94% of clients participating in the psychosocial program (this includes groups and

individuals) have charts that the document eligibility. However 7% of the clients attending group

• nly will have basic demographics data is collected, such as: race, age, gender, zip code, DOB;

 Implementation of charting for clients who are group participants only would be beneficial in

documenting client health and supportive needs and progress as well as documenting program success.

South Side Help Center MH/PSS Quality Improvement Presentation: Client Chart for Group Only Participants

RATIONALE: To ensure that all individuals participating in the Psychosocial program support group intervention are comprehensively documented.

 About 94% of clients participating in the psychosocial program (this

includes groups and individuals) have charts that the document

• eligibility. However 7% of the clients attending group only will have basic

demographics data is collected, such as: race, age, gender, zip code, DOB;

 Implementation of charting for clients who are group participants only

would be beneficial in documenting client health and supportive needs and progress as well as documenting program success.

South Side Help Center MH/PSS Quality Improvement Presentation: Client Chart for Group Only Participants

 Conducted informal feedback assessment during lunch with all program

participants (average group attendance 3 to 7 participants) around group participation; thoughts on todays topic; feel about the discussion overall; and whether or not participants would be returning to further group. ( i.e.: attending group next week, in two weeks, next month etc.)

 Speaks with participant briefly after group and address any questions or

concerns about the group process or the overall program.

 extends a personal invite to next group and makes participant aware of

individual session and offer to met with the participant individually to talk more about enrolling in the program.

 While clients responded well and would generally make a commitment to

return to group next week or soon, the return would usually be on a average 3 to 4 weeks out.

 Schedule 1hour session to start basic intake and schedule follow –up session

to complete the intake or reassessment process.

South Side Help Center MH/PSS Quality Improvement Presentation: Client Chart for Group Only Participants

 Conducted informal feedback assessment during lunch with all program

participants (average group attendance 3 to 7 participants) around group participation; thoughts on todays topic; feel about the discussion overall; and whether or not participants would be returning to further group. ( i.e.: attending group next week, in two weeks, next month etc.)

 Speaks with participant briefly after group and address any questions or

concerns about the group process or the overall program.

 extends a personal invite to next group and makes participant aware of

individual session and offer to met with the participant individually to talk more about enrolling in the program.

 While clients responded well and would generally make a commitment to

return to group next week or soon, the return would usually be on a average 3 to 4 weeks out.

 Schedule 1hour session to start basic intake and schedule follow –up session

to complete the intake or reassessment process.

Questions: Peaches Fondern - 773-701-4236 pfondern@southsidehelp.org