South King County Mobility Coalition Se Sept ptember 2020 ember - - PowerPoint PPT Presentation

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South King County Mobility Coalition Se Sept ptember 2020 ember - - PowerPoint PPT Presentation

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South King County Mobility Coalition Se Sept ptember 2020 ember 2020 Welcome! Review Agenda Welcome & Introductions Announcements Announcements Staffing Updates RARET Roundtable September 22 nd SKC

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South King County Mobility Coalition

Se Sept ptember 2020 ember 2020

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Welcome!

  • Review Agenda
  • Welcome & Introductions
  • Announcements
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Announcements

  • Staffing Updates
  • RARET Roundtable – September

22nd

  • SKC Roundtable Sessions
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Par Partn tner er Pr Pres esen enta tati tion

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Jean Kim, PSRC Transportation and Coordinated Plan Updates

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Discussion: 2021 Work Plan Projects

  • Start the process today, to be finalized at

November meeting

  • Themes and Goals for our projects

Current ideas

  • Inspiration from 2020!
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Project 1

  • Care Mobility Rewards Program – EXTENDED to November 30th
  • February through November 30th: now a 9-month Pilot

Project 2

  • SKC Transportation Providers Roundtable –June 2020 - POSTPONED
  • April & May: Planning and 2 Taskforce Meetings – POSTPONED
  • Goal to increase coordination, establish communication channels, and resource sharing among South King County providers

Project 3

  • Transportation Education and Coordinated Outreach to Harder-To-Reach Populations
  • Summer 2020: Planning and Task Force Meetings
  • Fall 2020: Conduct outreach
  • Goal to increase transportation education and organize travel trainings for harder to reach populations such as isolated community

members, multi-housing residents, and English Language Learners.

2020 Projects Timeline

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Pa Partn tner er Pr Pres esen enta tati tion

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Gunner Scott, King County Metro Route and Service Changes for SKC

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Renton-Kent-Auburn Area Mobility Plan

Launch of September 2020 Service Change

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South King County Service Change Highlights

20 2019

Metro invest ested ed se service ice hour urs in Routes 101, 105, 107, 150, 164, 183, and 906.

2020 2020

Metro will invest additional itional se service ice hour urs s and deliver an updated network through the Area ea Mobility ility Plan.

2022 2022

Metro will begin pl plann anning ing work k for an I-405 BRT service restructure (2024) and a Federal Way Link extension restructure.

2023 2023

Metro will begin service on the RapidRid pidRide I Line.

20 2024

I-405 BRT BRT and Fed edera eral l Way Link k will begin service, with associated Metro restructures.

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Service S Suspensions

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Detailed information (including new timetables) is available on the Metro website

Most peak commuter routes will remain suspended Exceptions in South King include: 102, 111, 162 (new), 193

In In S Sou

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nty, , th the al e all-da day y netw network

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will lar argely ely be op e oper erat ating ing wi with th ful ull-ser servic vice e levels els as as pl plan anne ned d th throu

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ility ity Pl Plan an.

A Line will have additional service on weekdays and weekends

Due to loss of ridership and revenue, many routes are and will continue to be suspended in September.

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Re Renton-Kent-Auburn Area Mobility Project Septe tember Service Change – Market keting / Just One Trip

24

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Just One Trip Direct Mailer

80,000-piece mailing to

  • Pacific
  • Algona
  • Auburn
  • Kent
  • Des Moines
  • SeaTac
  • Burien
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Just One Trip In-Language Mailer

Versions in:

  • English
  • Spanish
  • Chinese
  • Vietnamese
  • Russian

Note: The in-language version was on the outside and an English version was tucked inside. Metro used a special mailing list to target household language.

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Digital Ad Plan Facebook and Instagram Ads

  • ORCA Card Offer

General Digital Ads Multicultural Advertising Spanish Radio

  • 4 stations: KDDS, KLSY, KNTS,

KKMO NW Vietnamese New (Nguio Viet Tay Bac) Seattle Chinese Post International Examiner (Asian publication in English)

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Multicultural Advertising

In-language Digital ads directing customers to the Get Ready page with service change information in-language Spanish Radio

  • 4 stations: KDDS,

KLSY, KNTS, KKMO NW Vietnamese New (Nguio Viet Tay Bac) Seattle Chinese Post International Examiner

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Just One Trip is in English, Spanish, Chinese, Vietnamese, Russian Top banners on the sign-up pages for the free $25 ORCA Card

  • ffer
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Welcome Packet

  • Welcome letter
  • ORCA Card holder

and info

  • ORCA tips brochure
  • All in-language
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Mobility Board & Community Advocates

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Lucien Ong

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Renton-Kent-Auburn Area Mobility Project

September Service Change Community Based Organizations

Identified CBOs for Partnership

  • Hopelink
  • Seniors
  • Low-Income
  • Asian Counseling and Referral Service (ACRS)
  • Asian Americans
  • Low-Income
  • Latino Community Fund (LCF)
  • Spanish speaking community members
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Renton-Kent-Auburn Area Mobility Plan

Launch of September 2020 Service Change

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South King County Service Change Highlights

2019

Metro invested service hours in Routes 101, 105, 107, 150, 164, 183, and 906.

2020

Metro will invest additional service hours and deliver an updated network through the Area Mobility Plan.

2022

Metro will begin planning work for an I-405 BRT service restructure (2024) and a Federal Way Link extension restructure.

2023

Metro will begin service on the RapidRide I Line.

2024

I-405 BRT and Federal Way Link will begin service, with associated Metro restructures.

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Service Suspensions

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Detailed information (including new timetables) is available on the Metro website

Most peak commuter routes will remain suspended

Exceptions in South King include: 102, 111, 162 (new), 193

In South King County, the all-day network will largely be operating with full-service levels as planned through the Renton-Kent-Auburn Area Mobility Plan.

A Line will have additional service on weekdays and weekends

Due to loss of ridership and revenue, many routes are and will continue to be suspended in September.

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Renton-Kent-Auburn Area Mobility Project September Service Change – Marketing / Just One Trip

38

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39

Just One Trip Direct Mailer

80,000-piece mailing to

  • Pacific
  • Algona
  • Auburn
  • Kent
  • Des Moines
  • SeaTac
  • Burien
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Just One Trip In-Language Mailer

Versions in:

  • English
  • Spanish
  • Chinese
  • Vietnamese
  • Russian

Note: The in-language version was on the outside and an English version was tucked inside. Metro used a special mailing list to target household language.

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41

Digital Ad Plan Facebook and Instagram Ads

  • ORCA Card Offer

General Digital Ads Multicultural Advertising Spanish Radio

  • 4 stations: KDDS, KLSY, KNTS,

KKMO NW Vietnamese New (Nguio Viet Tay Bac) Seattle Chinese Post International Examiner (Asian publication in English)

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42

Multicultural Advertising

In-language Digital ads directing customers to the Get Ready page with service change information in-language Spanish Radio

  • 4 stations: KDDS,

KLSY, KNTS, KKMO NW Vietnamese New (Nguio Viet Tay Bac) Seattle Chinese Post International Examiner

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Just One Trip is in English, Spanish, Chinese, Vietnamese, Russian Top banners on the sign-up pages for the free $25 ORCA Card offer

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Welcome Packet

  • Welcome letter
  • ORCA Card holder

and info

  • ORCA tips brochure
  • All in-language
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Mobility Board & Community Advocates

45

Lucien Ong

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Renton-Kent-Auburn Area Mobility Project

September Service Change Community Based Organizations

Identified CBOs for Partnership

  • Hopelink
  • Seniors
  • Low-Income
  • Asian Counseling and Referral Service (ACRS)
  • Asian Americans
  • Low-Income
  • Latino Community Fund (LCF)
  • Spanish speaking community members
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Next steps & roundtable commitments

Work Plan Conversations!

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King County Mobility Coalition (KCMC)

August M Meet eting: Discussion

  • Understanding Mobility during

COVID

  • Next K

KCMC m meet eting: g: Tuesday,

November 17th from 9:15am to 11:30am, Remote

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Next S SKCMC CMC Me Meet eting: g:

November 12th, 2020 10:30am – 12:00pm Zoom

Please t take a m minute t to c comp mplet ete o

  • ur n

new virtual m meet eting s g survey.

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Please se co conta tact ct w with a any q questi tion

  • ns!

Beb Bebhi hinn nn Gilb Gilber ert

SKC Mobility Coordinator BGilbert@hopelink.org 425-943-6731

Br Bree B ee Boyce ce

Program Manager BBoyce@hopelink.org 425-943-6751