Sa fe r Sma rte r F le e ts L a ra Churto n-Hug he s He a d o f - - PowerPoint PPT Presentation

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Sa fe r Sma rte r F le e ts

L a ra Churto n-Hug he s

He a d o f Sa le s & Ma rke ting Austra la sia

www.mixtelematics.com.au

 A global provider of fleet management, driver safety and vehicle tracking services and solutions

MiX T e le ma tic s

 Efficiency  Safety  Compliance  Security

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Wo rk re la te d tra uma tic injury & fa ta litie s

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Fatalities

2003 to 2015 A total of 3207 Annual Average of 97 In 2015 A total of 195

Results

Vehicle Collision 27% Hit by moving object 14% Falls from height 13% Falling objects 12% 65% fatalities were vehicle collisions

Demographic

Male 97% Female 3%

*Safe Work Australia, 2016.

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Why c ra she s o c c ur in the wo rkpla c e

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• The vehicle lost control.
• Coming home, I drove into the wrong house and collided with a tree I don't have.
• I thought my window was down, but I found out it was up when I put my hand through it.
• A pedestrian hit me and went under my car.
• The guy was all over the road, I had to swerve a number of times before I hit him.
• In my attempt to kill a fly, I drove into a telephone pole.

Centre for Accident and Research for Road Safety.

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Ca se Study – DHL Austra lia

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DHL Supply Cha in T ra nspo rt Divisio n

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Across the Supply Chain Division -115 Light Commercial Vehicles utilising MiX Telematics & 25 Vehicles with MiX Vision: NSW 39 Vehicles with Telematics & 7 with MiX Vision QLD 23 Vehicles with Telematics & 6 with MiX Vision VIC 25 Vehicles with Telematics & 6 with MiX Vision WA 16 Vehicles with Telematics & 3 with MiX Vision SA 10 Vehicles with Telematics & 3 with MiX Vision NT 2 Vehicles with Telematics only

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K e y Pe rfo rma nc e I ndic a to rs

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WHAT

 Vehicle behaviour  Monitoring Harsh Braking Events  Monitoring Over speeding Events  Monitoring Excessive Idle

WHY

 Driver Safety  Public Safety  Vehicle Safety  Vehicle Efficiency  Reducing Operating Costs  Lower the risk of Accidents

HOW

 RAG Reporting  Fuel Reporting  In Cab Assessments

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T he tria l

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Commenced with 6 Vehicles in a 12 month trial using both Telematics and Mix Vision between August 2015 and July 2016

• 2 Vehicles each in NSW, QLD and VIC

As the trial began realised the technology could be used to meet many key criteria within the business:  Previous GPS tracking system was EOL  Majority of units were 2G  Leveraging on Global initiatives with MiX Telematics the wheels were set in motion to begin a trial in Australia to see whether our needs would be met  GPS tracking  Driver behaviour  Vehicle behaviour  Consignment tracking  At fault accident management  Fuel efficiency – go green MiX Vision gave us an insight as to what happens at the time of events such as Harsh Braking

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T he c ha lle ng e s

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Big Brother

The perception of Big Brother is watching every move being made. The feeling was negative and emotions ran high.

Dispelling the rumours..

 Management is watching in some vehicles but not listening  Management is watching when an event is recorded such as Harsh Braking  Management are NOT sitting at a computer watching live feeds while people are driving

In cab buzzers

When a operator is driving outside the set parameters ie without their Driver Blue Key, Over speeding, Harsh Braking etc the In Cab buzzer will Alert the Driver

Stop the buzzing

Corrective action stops the in cab alert i.e. Insert Driver Blue Key, reduce speed, allowing enough distance to slow down instead of jumping on the brake, driving to the conditions

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T he c a me ra do e sn’ t lie …

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Co nfirming drive r b e ha vio ur …

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Co a c hing to o l…

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RAG re sults

13 DATE Driver Site Name Distance (km) Fuel Consumpt ion km/L Fuel Used Litres Harsh Accel Occurrenc es (km/h/s) Accelerati

• ns per

100 km Harsh Brake Occurrenc es (km/h/s) Decelerati

• ns per

100 km Over Speed Max (km/h) Overspeed ing Duration For Each 10 Sec Per km RAG Score 3/12/2016 BRIS DRIVER 1 Brisbane 974.50 8.740 111.500 0.00 14 1.43 105 00:00:00 0.00 1.43 14/01/2017 BRIS DRIVER 1 Brisbane 757.60 9.019 84.000 1 0.13 14 1.84 109 00:00:00 0.00 1.97 11/02/2017 BRIS DRIVER 1 Brisbane 213.40 9.081 23.500 0.00 1 0.46 113 00:02:28 6.93 7.40 3/12/2016 BRIS DRIVER 2 Brisbane 1,271.30 9.705 131.000 0.00 29 2.28 116 00:00:25 0.19 2.47 14/01/2017 BRIS DRIVER 2 Brisbane 1,017.60 9.466 107.500 0.00 24 2.35 118 00:00:48 0.47 2.83 11/02/2017 BRIS DRIVER 2 Brisbane 1,287.80 0.000 0.000 2 0.15 12 0.93 120 00:00:46 0.35 1.44 3/12/2016 MELB DRIVER 1 Melbourne 572.60 9.624 59.500 0.00 14 2.44 104 00:00:00 0.00 2.44 14/01/2017 MELB DRIVER 1 Melbourne 943.20 10.365 91.000 0.00 13 1.37 106 00:00:00 0.00 1.37 11/02/2017 MELB DRIVER 1 Melbourne 1,106.60 10.489 105.500 0.00 12 1.08 104 00:00:00 0.00 1.08 3/12/2016 MELB DRIVER 3 Melbourne 636.50 9.718 65.500 0.00 25 3.92 100 00:00:00 0.00 3.92 14/01/2017 MELB DRIVER 3 Melbourne 715.30 9.054 79.000 0.00 10 1.39 108 00:00:14 0.19 1.59 11/02/2017 MELB DRIVER 3 Melbourne 772.90 9.040 85.500 0.00 7 0.90 101 00:00:00 0.00 0.90 3/12/2016 SYDN DRIVER 1 Sydney 518.40 6.361 81.500 0.00 33 6.36 107 00:00:00 0.00 6.36 14/01/2017 SYDN DRIVER 1 Sydney 506.00 7.281 69.500 0.00 22 4.34 107 00:00:03 0.05 4.40 11/02/2017 SYDN DRIVER 1 Sydney 529.60 7.731 68.500 0.00 19 3.58 100 00:00:00 0.00 3.58 14/01/2017 SYDN DRIVER 3 Sydney 831.50 9.137 91.000 0.00 51 6.13 116 00:06:10 4.44 10.58 11/02/2017 SYDN DRIVER 3 Sydney 838.40 9.064 92.500 0.00 24 2.86 114 00:00:36 0.42 3.29

Indentify contributing behav iours, discuss and change behav

• iours. Monitor
• v

er the following weeks. Rev isit following Month Adhoc training if and when required. Monitor Monthly LOW RISK Indentify contributing behav iours, discuss and change behav

• iours. Intense

Coaching and In Cab Assesment. Monitor ov er the following weeks. Rev isit following Month HIGH RISK REMEDIAL ACTION REQUIRED REMEDIAL ACTION REQUIRED

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Ho w is DHL c ha ng ing ?

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 Based on RAG results and MiX Vision footage Drivers most ‘At Risk’ are identified  Print out a series of reports for identified drivers  Discuss in detail with the driver their behaviours and the impact it has on the business  Devise an action plan of training requirements including In Cab Assessments  Revisit weekly  Red and Amber drivers will continue to receive advice, training and support to become Green Drivers  Repeat offenders are managed out

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Ca se Study – Bo rg Ma nufa c turing

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 Goals  Improve driving safety in the business – reduce rollover risk  Meet Chain of Responsibility (CoR) obligations  Reduce insurance liability

Bo rg Ma nufa c turing

 200 heavy and medium vehicle fleet and Sales Rep cars  End to end logistics  Plantation to Factory  Factory to National Distribution Centre  Interstate Distribution/Linehaul  Local Distribution

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Cha ng ing drive r b e ha vio ur

WHAT GETS MEASURED, GETS DONE!

Organisation Co-workers Employees Supervision Behaviour

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Cho o sing the rig ht I n-Ve hic le Mo nito ring Syste m

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Wha t’ s the diffe re nc e ?

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Ho w did Bo rg a c hie ve the se re sults?

0.5 1 1.5 2 2.5 3 3.5 4 4.5 100000 200000 300000 400000 500000 600000 700000 January February March April May June July August September October November December January February March April Average RAG Score KM Total Month

Total KM Driven v Average RAG Score

Km Total Avg RAG Score

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A paradigm change - investing in safety.

Org a nisa tio n

 Management commitment  Financial commitment  Policies and procedures  Organisational restructure  Additional staff to monitor IVMS

Organisation Co-workers Employees Supervision Behaviour

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Driver line managers and supervisors

Supe rvisio n

 Daily event reports  Individual feedback  ‘Hot’ debriefs and coaching  Use of reporting tools  IVMS reports  Analysis of in-cab video

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 Healthy competition to be the safest work area  Driver champions  Group rewards

Co -wo rke rs

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 Immediate in-cab feedback  Follow-up coaching  Internal driver training  Toolbox talks  Incentives and accountability

E mplo ye e s

Should I exert effort? How likely is it that I will reach my performance goal? Will I receive various

• utcomes if I

reach my performance goal? How desirable

• r undesirable

are these

• utcomes?

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Me a suring suc c e ss

0:00:00 0:28:48 0:57:36 1:26:24 1:55:12 2:24:00 2:52:48 Duckmoloi Rd Jenolan Caves Rd O'Connell Rd Total Time h:mm:ss Location

Overspeeding 90KM/h zone

Jan-16 Apr-17

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Me a suring suc c e ss (c o nt’ d)

26 0:00:00 2:24:00 4:48:00 7:12:00 9:36:00 12:00:00 14:24:00 16:48:00 100000 200000 300000 400000 500000 600000 700000 Over speeding h:mm:ss KM Total Month

Overspeeding events v Total Over speed Duration

Km Total Overspeeding Duration

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Re sults spe a k fo r the mse lve s..

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 “Green” driving improvements seen in just 6 months  “Red” scores dropped in 7 months  “Amber” driving scores improved over 16 month period.

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Bo rg vide o fo o ta g e

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Cra sh Ana lysis

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