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Mission critical: Realizing the potential of teams Webinar April 11 2018 Ruth Wageman, Pauline Willis & Krister Lowe Agenda for today Introducing our team Ruth Wageman, Pauline Willis & Krister Lowe Mission Critical teams:


  1. Mission critical: Realizing the potential of teams Webinar April 11 2018 Ruth Wageman, Pauline Willis & Krister Lowe

  2. Agenda for today • Introducing our team Ruth Wageman, Pauline Willis & Krister Lowe • Mission Critical teams: What are they & where are they found • The 6 Conditions Framework & relationship to the Team Diagnostic Survey (TDS) • NASA Engineering Team Case • Dialogue: Where are your mission critical teams? • Using the TDS as an Enterprise Solution • How to join our Community of Practice (COP)

  3. Ruth Wageman Ruth Wageman is one of the foremost scholars and practitioners studying and working with teams, especially leadership teams. The core of Ruth’s research, teaching, and consulting has been focused on the conditions that influence superb team performance for the last thirty years. Ruth’s work places particular emphasis on teams whose purpose is to solve complex problems and lead system transformation. She builds collaborative leadership capacity within and across organizations, especially with multi-stakeholder leadership groups working to transform regional health.

  4. Pauline Willis Pauline is an Industrial/Organisational Psychologist practitioner holding government registration to practice in both Australia and the United Kingdom as is usual for psychologists offering services in the workplace within these countries. She is also a thought leader in the coaching & mentoring community and as a practitioner has a strong focus on leadership, team coaching and supervision. Experienced across a range of industries has she supported leaders and their teams in a wide range of contexts including FMCG, Energy, Health, Military, Police, Technology, Medical, Scientific, Finance/Banking, Research & professional sport. She is excited by innovation and in 2017 was Lead Judge for the Leadership & Coaching Category of the Australian Workplace Excellence Awards & will be on the WEA judging panel again in 2018.

  5. Krister Lowe Krister is an Organizational Psychologist, an Executive & Team Coach, and a Podcaster. Krister is the Host of the The Team Coaching Zone podcast – an interview show that explores the art and science of team coaching – and that has a listenership in more than 130 countries around the world. Dr. Lowe is a specialist in team coaching, conflict resolution and performance management and has more than fifteen years of experience consulting to diverse organizations in more than 30 countries throughout Europe, Asia, Africa, the Middle East, and the Americas.

  6. Six Conditions for Team Effectiveness Real Team THE ESSENTIALS Compelling Right Purpose People TEAM LEADERSHIP Sound Supportive Structure Context THE ENABLERS Team Coaching

  7. Mission critical teams • Teams that most directly impact: – Articulating compelling vision and clear priorities – Creating the structures and systems – Delivering the organization’s current value – Anticipating the future – Connecting between the “white spaces” • Different teams may be critical at different phases of organizational growth • Some critical teams may not yet exist

  8. NASA Engineering team • This team writes the algorithms that guide millions of dollars of rockets … which sometimes return back to earth • Outcome success measured crudely as explosion vs. survival is quite good • The team knows that their code is built on top of ancient programming, inefficient and full of workarounds • They are not in crisis, but seeking continuous improvement

  9. How effective are they?

  10. How well are they working together?

  11. What’s driving that?

  12. What else is driving that?

  13. What else is driving that?

  14. What actions are indicated by TDS to help this team? • Clarifying the boundaries of teams • Shared purposes that are clear for each team and elevate the level of challenge in the work • Attention to the larger systems: information and resources • Responsibility for managing the interconnections among teams and good hands-on coaching by leaders

  15. What do you think of as your “Mission Critical Teams”

  16. Enterprise Solutions • Aligning teams to deliver the strategy • Scaling the use of TDS to many teams • Aggregating team data across the enterprise • Certification and supervision for internal team leaders and team development professionals • Annual licensing of the TDS for unlimited use • To learn more, go to https://www.teamdiagnosticsurvey.com/enterprise/

  17. TDS Community of Practice Certified TDS Practitioners in our members-only TDS Community of Practice on LinkedIn enjoy the following benefits:- • Engage in conversations with other TDS practitioners: share your successes and challenges working with real teams, ask questions, respond to other’s questions, share articles and more . • Participate in quarterly COP webinar calls to keep up-to-date on you skills. Check the bonus section for access to videos of past calls Find out how you can become a Certified TDS Practitioner

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