SLIDE 2 Call to GP within 24 hours of patient
DC summary to GP
acceptance on service within 24 hours of DC
Care Home identified that resident is at risk of a crisis and needs urgent support Resident from care home presents at A&E/AMU and is identified as suitable for enhanced rapid response Referral to the pathway made by calling The Health Hub on 0300 365 1234 and Hub contacts appropriate locality team. Nurse arrives at care home within 2 hours of patients return from A&E/AMU Nurse arrives at care home within 2 hours of call to Health Hub to assess resident in care home Patient is suitable for intervention in care home and intervention started Patient requires acute setting intervention and is referred to acute hospital If medical review required call made to community geriatrician
OOH Nurse assesses patient and produces intervention plan for patient Patient transferred to Acute Hospital Daily nurse review and
pathway developed Patient discharged by Day 5,
resolved +/- referral to
services if required
Rapid Response and Treatment Pathway
Patient does not require RRAT intervention and discharged Referral to specialist community services where needed
Regular virtual MDTs to discuss patients on service
Nurse triages referral, contacts care home and accepts referral Nurse triages referral, contacts care home and rejects referral Patient does not require RRAT intervention and discharged
