Report to the Drucker Forum November 6, 2015 www.scrumalliance.org - - PowerPoint PPT Presentation

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Report to the Drucker Forum November 6, 2015 www.scrumalliance.org - - PowerPoint PPT Presentation

Report to the Drucker Forum November 6, 2015 www.scrumalliance.org learningconsortium@scrumalliance.org The Learning Consortium for the Creative Economy Ericsson Menlo Innovations Microsoft Riot Games CH Robinson Magna International


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Report to the Drucker Forum November 6, 2015

www.scrumalliance.org learningconsortium@scrumalliance.org

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The Learning Consortium for the Creative Economy

Ericsson Menlo Innovations Microsoft Riot Games CH Robinson Magna International Brillio SolutionsIQ agile42

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Learning Consortium for the Creative Economy

Nine firms went on mutual site visits :

Ericsson Microsoft Riot Games Menlo Innovations CH Robinson Magna International Brillio Agile42 SolutionsIQ Europe US US US US Europe India US Europe Networks/telecom Software/electronics Gaming Technology consultant Transportation brokerage Auto parts Software design Agile enterprise solutions Agile coaching/training
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Very different management practices

  • Different goals
  • Different structure of work
  • Different way of coordinating work
  • Different values
  • Different way of communicating
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Two surprising findings

  • Mindsets are more important than technology

Without the management mindset of enablement, the methodologies and practices achieve nothing.

  • Strong, inspirational leadership is key.
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Our visit to Microsoft

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Our image of Microsoft before the site visit

Photo Wikipedia CC "HMS Invincible .
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Our image of Microsoft after the site visit

Photo by Tertius Pickard/Getty Images for XCAT)
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SLIDE 9 Microsoft video: Aaron Bjork
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“Would you ever go back to the old way of working?“

“No way!”

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These workplaces look and feel “cool”

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Learning Consortium for the Creative Economy

  • “Agile is only for software”
  • “Agile doesn’t scale”
  • “Agile can’t handle complexity”
  • “Agile isn’t reliable”
  • “Agile doesn’t last”
We investigated:
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Findings of the Learning Consortium:

  • “Agile is only for software”
  • “Agile doesn’t scale”
  • “Agile can’t handle complexity”
  • “Agile isn’t reliable”
  • “Agile doesn’t endure”

Agile is spreading to everything Agile scales without sclerosis Agile handles complexity Agile can be fail-safe Some examples: 10-15 years

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A different view of the world

  • This is about communicating, not necessarily computers.
  • This is about transportation, not necessarily cars.
  • This is about banking, not necessarily banks.
  • This is about accommodation, not necessarily hotels.
  • This is about health, not necessarily hospitals
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This is not just “news.” This is “news that stays news.”

  • - Percy Bysshe Shelley

.The Copernican revolution in management

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Ahmed Sidky Director, Development Management Riot Games

@asidky

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SLIDE 35 Peopl eople (Values, Beliefs, A tudes, Norms, Habits)
  • Proces
  • cess
(Value Chain, Policies, Opera ons, Business Processes)
  • Struct
uctur ure (Roles and Responsibili es, Decisions, Organiza on)
  • Str
Strate tegy (Goals, Measures
  • f
Success, Rewards)
  • Leader
Leadershi hip (Style, Values, Habits)
  • Culture
Culture Culture
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SLIDE 36 Peopl eople (Values, Beliefs, A tudes, Norms, Habits)
  • Proces
  • cess
(Value Chain, Policies, Opera ons, Business Processes)
  • Struct
uctur ure (Roles and Responsibili es, Decisions, Organiza on)
  • Str
Strate tegy (Goals, Measures
  • f
Success, Rewards)
  • Leader
Leadershi hip (Style, Values, Habits)
  • Culture
Culture Culture
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SLIDE 37 Peop eople (Values, Beliefs, A tudes, Norms, Habits)
  • Proces
  • cess
(Value Chain, Policies, Opera ons, Business Processes)
  • Struct
uctur ure (Roles and Responsibili es, Decisions, Organiza on)
  • Str
Strate tegy (Goals, Measures
  • f
Success, Rewards)
  • Leader
Leadershi hip (Style, Values, Habits)
  • MORE AGILE

LESS AGILE

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SLIDE 38 Peopl eople (Values, Beliefs, A tudes, Norms, Habits)
  • Proces
  • cess
(Value Chain, Policies, Opera ons, Business Processes)
  • Struct
uctur ure (Roles and Responsibili es, Decisions, Organiza on)
  • Str
Strate tegy (Goals, Measures
  • f
Success, Rewards)
  • Leader
Leadershi hip (Style, Values, Habits)
  • Culture
Culture Culture
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SLIDE 39 I believe that my [Intelligence, Personality, Character] is inherent and static. Locked-down or
  • fixed. My potential is determined at birth. It doesn’t
change. I believe that my [Intelligence, Personality, Character] can be continuously developed. My true potential is unknown and unknowable. Desire to Look Good / To Demonstrate Avoid failure Avoids challenges Stick to what they know Feedback and criticism is personal They don’t change or improve Desire continuous learning / To Develop Confront uncertainties. Embracing challenges Not afraid to fail Put lots of effort to learn Feedback is about current capabilities Based on the work of Carol Dweck
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SLIDE 40 When faced with uncertainty they have a desire to reduce risk of failure by “forcing work to a known state” and fixing it there When faced with uncertainty they have a desire to learn, and discover effectively and efficiently through feedback then adapting based on what they learned Desire to Look Good / To Demonstrate Avoid failure Avoids challenges Stick to what they know Feedback and criticism is personal They don’t change or improve Desire continuous learning / To Develop Confront uncertainties. Embracing challenges Not afraid to fail Put lots of effort to learn Feedback is about current capabilities Based on the work of Carol Dweck
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Brian [Harry] is a move forward guy. There are 2 types of leaders I have seen. One type has had success in the past and is always trying to repeat that success with the same model from the past. The second type of leader is what I am calling a move forward

  • leader. They recognize that

things are always moving forward. Technology is moving forward, Customers are moving forward, the world is moving forward and he tries to move forward to keep up with all that by constantly learning and is not afraid to try new risky things

“ ”

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SLIDE 43 When faced with uncertainty they have a desire to reduce risk of failure by “forcing work to a known state” and fixing it there When faced with uncertainty they have a desire to learn, and discover effectively and efficiently through feedback then adapting based on what they learned

RIOT Mindset Fixed Mindset

Desire to Look Good / To Demonstrate Avoid failure Avoids challenges Stick to what they know Feedback and criticism is personal They don’t change or improve Desire continuous learning / To Develop Confront uncertainties. Embracing challenges Not afraid to fail Put lots of effort to learn Feedback is about current capabilities

SUSTAINING A CULTURE OF AGILITY AT RIOT

Based on the work of Carol Dweck
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The site visits showed that implementation of the goals, principles, and values requires strong leadership, with a particular mindset …

“ ”

  • The Learning Consortium for the Creative

Economy 2015 Report

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Paul Madden Head of Product Development Ericsson Athlone, Ireland

@paul_madden

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What we’re doing in Ericsson

Athlone

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Alignment Autonomy

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Inner source

Getting everybody in the game

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My visits

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Rich Sheridan Chief Executive Officer Menlo Innovations

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Rich Sheridan, CEO, Chief Storyteller @menloprez

What could we do if we weren’t afraid?

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Embrace Learning

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Two heads

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hearts Two

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Four hands

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Planning Game

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Fight fear, embrace change: Run the experiment!

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Rigor and

  • Automated Unit Testing
  • Simple, powerful, ignored
  • Living, breathing documentation

discipline

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Questions and Comments

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Thank you for your participation!

www.scrumalliance.org learningconsortium@scrumalliance.org.

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Report to the Drucker Forum November 6, 2015

]

www.scrumalliance.org learningconsortium@scrumalliance.org