Reaction House Experience The Pitch Pitch Katrina and Sandy - - PowerPoint PPT Presentation
Reaction House Experience The Pitch Pitch Katrina and Sandy - - PowerPoint PPT Presentation
Reaction House Experience The Pitch Pitch Katrina and Sandy displaced over 1.1 million people combined. Photo by Michael Ainsworth | The Dallas Morning News Pitch San Andreas Fault Stanford University Where will you go when youre
The Pitch
Katrina and Sandy displaced over 1.1 million people combined.
Photo by Michael Ainsworth | The Dallas Morning News
Pitch
Where will you go when you’re displaced from your home?
Stanford University
San Andreas Fault
Pitch
Reaction Housing System
Pitch
Katrina Superdome Stadium
Reaction Deployment
Pitch
Problem
But how can we organize you and a thousand other people into an emergency shelter camp?
Pitch
Solution
Pitch
Create “neighborhoods” by leveraging your existing social media networks like Facebook and Google+
The Problem
Image a disaster has happened to you. It isn’t that far fetched.
Problem
A rapid response, emergency housing system that is flexible enough to meet any housing
- challenge. It is a kit of parts that primarily
consists of housing units called Exos, accessories, and supporting infrastructure.
Reaction Housing System
Conceived by Michael McDaniel
He genuinely wants to make a difference and prevent what happened during Katrina.
Exo Shelter Unit
- Rugged for reusability
- Modular for flexibility
- Stackable for easy
storage and transportation
1 2 3
Exo Housing System
- Scaleable to the disaster
- Reusable and storable
- Economical to transport
OnePower
6 Station PodThe Problem
How might we improve your experience in a Reaction Camp, with 1,000 or more other people?
Problem
Insights & Opportunities
Interviews & Analogous Areas
Office of Emergency Services
Lynn Age: 55
Former Red Cross Worker
Mani Age: 38
Founder of Reaction
Michael Age: 35 Opportunities
Interviews & Analogous Areas (continued)
Isreali Army
Elad Age: 28
Homeless Shelters
Rocco Age: 38
Burning Man Attendee
Simone Age: 35 Opportunities
Insights
Psychological support can have a huge impact on how people got through the disaster. Knowing
- ne's loved ones
are safe supersedes the need for shelter. Being connected with family in stressful situations is helpful. Getting lost
- r confused can be
an additional stressor.
Opportunities
Journey Map
Opportunities
The survivors journey through the different phases of a disaster.
For example, understanding how a person arrived at the camp impacts might how they check-in. Have centralized or distributed self check-in kiosks and/or mobile apps that help assign and direct people.
Redefining the Problem & Brainstorm
Solution
Goals
Solution
- Simplify & accelerate check-in process
- Get critical information about people in camp
- Direct guests to available resources & assigned units
- Connect survivors (locally and out of town)
Service Model
Multi-channel check-in
Social network integration
Status update is shared on real time
Encourage solidarity
Integration with other organization system
Outcomes
Solution
- You and your family have privacy & security.
- You are around people you know for support.
- You have less anxiety.
- Other people know where you are and that you’re safe.
Process Storyboard
Meeting Joe, Sarah and little Tommy.
Solution
Joe has account
- n Facebook.
Solution
Sarah has pre-registered
- n the Red Cross System.
Solution
A earthquake put San Francisco down.
Solution
Joe walks to a shelter. Sarah and Tommy got a shelter bus.
Solution
Joe uses his Facebook account to check-in. Sarah checks in using her pre-registration with the Red Cross.
Solution
A message is posted on his Facebook. Sarah has a new status
- n Red Cross System.
They answered some questions before finishing the check-in.
Solution
Sarah see her friends already in camp, and can choose an Exo unit next to them.
Solution
Sarah chooses her unit and gets an ID bracelet.
Solution
Sarah is shown a map to her unit and the medical area for her son .
Solution
Joe is told how to volunteer. Tommy can be given care for his fever.
Solution
Joe, Sarah and Tommy finally go to their Exo units following the directions.
Solution
They are together while at the camp because of the Reaction Experience System...
Solution
...and they can find can friends while there too.
Solution
Feedback
The Team
Business Developer
Guillaume de Dorlodot
Experience Designer
Breno Campos
Experience Designer
Dana Sheik
The Team
A day without sunshine is like you know, night. This is hard heheh... Say something funny...