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Quarterly results presentation 1Q 2016 29 April 2016 Disclaimer - PowerPoint PPT Presentation

Quarterly results presentation 1Q 2016 29 April 2016 Disclaimer This document has been prepared by Bankia, S.A. (Bankia) and is presented exclusively for information purposes. It is not a prospectus and does not constitute an offer or


  1. Quarterly results presentation 1Q 2016 29 April 2016

  2. Disclaimer This document has been prepared by Bankia, S.A. (“Bankia”) and is presented exclusively for information purposes. It is not a prospectus and does not constitute an offer or recommendation to invest. This document does not constitute a commitment to subscribe, or an offer to finance, or an offer to sell, or a solicitation of offers to buy securities of Bankia, all of which are subject to internal approval by Bankia. Bankia does not guarantee the accuracy or completeness of the information contained in this document. The information contained herein has been obtained from sources that Bankia considers reliable, but Bankia does not represent or warrant that the information is complete or accurate, in particular with respect to data provided by third parties. This document may contain abridged or unaudited information and recipients are invited to consult the public documents and information submitted by Bankia to the financial market supervisory authorities. All opinions and estimates are given as of the date stated in the document and so may be subject to change. The value of any investment may fluctuate as a result of changes in the market. The information in this document is not intended to predict future results and no guarantee is given in that respect. This document includes, or may include, forward-looking information or statements. Such information or statements represent the opinion and expectations of Bankia regarding the development of its business and revenue generation, but such development may be substantially affected in the future by certain risks, uncertainties and other material factors that may cause actual business development and revenue generation to differ substantially from our expectations. These factors include i) market conditions, macroeconomic factors, government and supervisory guidelines, ii) movements in national and international securities markets, exchange rates and interest rates and changes in market and operational risk, iii) the pressure of competition, iv) technological changes, v) legal and arbitration proceedings, and vi) changes in the financial situation or solvency of our customers, debtors and counterparties. Additional information about the risks that could affect Bankia’s financial position, may be consulted in the Registration Document approved and registered in the Official Register of the CNMV. Distribution of this document in other jurisdictions may be prohibited, therefore recipients of this document or any persons who may eventually obtain a copy of it are responsible for being aware of and complying with said restrictions. This document does not reveal all the risks or other material factors relating to investments in the securities/ transactions of Bankia. Before entering into any transaction, potential investors must ensure that they fully understand the terms of the securities/ transactions and the risks inherent in them. This document is not a prospectus for the securities described in it. Potential investors should only subscribe for securities of Bankia on the basis of the information published in the appropriate Bankia prospectus, not on the basis of the information contained in this document. 2 of 30 / April 2016

  3. Contents 1. 1Q 2016 Highlights 2. 1Q 2016 Results 3. Asset quality and risk management 4. Liquidity and solvency 5. Conclusions 3 of 30 / April 2016

  4. 1Q 2016 Highlights 1 COMMERCIAL ACTIVITY CLOSENESS A MODEL BASED ON THE SIMPLICITY CUSTOMER… TRANSPARENCY … WITH THE FOCUS ON New Customer Investment loyalty business KEY BUSINESS Consumer Individuals Pension plans finance and and mutual and SMEs SEGMENTS… businesses funds ... IN AN INCREASINGLY MULTI-CHANNEL ENVIRONMENT 4 of 30 / April 2016

  5. 1Q 2016 Highlights 1 Customer focus COMMERCIAL ACTIVITY ... through which we continue to A customer-focused model... gain trust Mystery shopping – Bankia vs. sector CLOSENESS 7.66 Sector bancario Sector Bankia 7.28 7.09 6.61 7.05 6.03 6.01 6.74 6.65 6.29 5.55 5.88 SIMPLICITY 2012 2013 2014 1S 2015 2015 MAR 2016 Source: STIGA research on mystery shopper satisfaction Customer satisfaction index 86.1% TRANSPARENCY 82.4% 80.2% 77.3% DEC 2013 DEC 2014 DEC 2015 MAR 2016 Source: STIGA research on customer satisfaction 5 of 30 / April 2016

  6. 1Q 2016 Highlights 1 Customers funds COMMERCIAL ACTIVITY Mutual funds and pension plans at the heart of our strategy Mutual funds market share Mutual funds new production market share 5.61% 12.19% +17 bps +363 bps MUTUAL FUNDS 5.44% 8.56% DEC 15 MAR 16 2015 1Q 16 Source: Inverco Source: Inverco Individual pension plans market share 7.20% +2 bps PENSION PLANS 7.18% DEC 15 MAR 16 Source: Inverco 6 of 30 / April 2016

  7. 1Q 2016 Highlights 1 SMEs and consumer finance COMMERCIAL ACTIVITY NEW LENDING 1Q16 vs. 1Q15 TOTAL LOANS PERFORMANCE MAR 16 vs. MAR 15 (exc. public sector) € Mn € Bn Sales (1) MAR 15 MAR 15 PF DEC 15 MAR 16 2,587 + 11.7% 2,889 Total gross loans 121.2 119.1 116.0 114.4 -2.1 329 Mortgages 71.2 70.6 67.4 66.4 -0.6 231 + 42.7% Developer 2.7 2.4 1.8 1.6 -0.3 Public sector & others (2) 8.6 8.6 8.7 8.0 - +8.7% 2,560 2,356 38.3 38.6 37.4 38.0 -1.2 Businesses & consumer Of which micro- Of which micro- +0.8% enterprises and enterprises and + 37.5% self-employed self-employed +2.3% 584 803 1Q 2015 1Q 2016 Organic increase in lending in key sectors continues Consumer finance Total businesses Gross loans excludes BFA reverse repurchase agreements (1) Sales of portfolios includes non-performing and substandard loans New lending does not included forbearance. New lending to businesses does not include public sector. (2) “ Others” includes sight accounts, other lending to retail customers and other financial assets 7 of 30 / April 2016

  8. 1Q 2016 Highlights 1 Customer loyalty COMMERCIAL ACTIVITY New credit cards New direct deposits (net additions in thousands) Salary, pensions and unemployment benefit (Ths.) Retail segment € boosted by new competitive 79.6 19.1 positioning FEB/MAR 16 FEB/MAR 16 POS share Trade finance share* Confirming share Turnover Trade finance market share Domestic market share Increasing the +388 pbs 10.38% +28 pbs +175 pbs commercial 6.50% activity with 13.08% 5.70% 12.80% 3.95% businesses 4Q 15 * 1Q 15 1Q 16 1Q 15 MAR 15 MAR 16 Source: Watch Insight de SWIFT Source: Bank of Spain *Data: International Guarantees & documentary Credits Source: Spanish Factoring & confirming Association * Latest available data 8 of 30 / April 2016

  9. 1Q 2016 Highlights 1 Multi-channel offering COMMERCIAL ACTIVITY SERVICE GREATER Investment in digitalisation ENHANCEMENT FOR PRODUCTIVITY AND ( € Mn) OUR CUSTOMERS EFFICIENCY +77.8 % Multichannel customers Out-of-the-branch TRANSACTIONS as % of total customers transactions 89% 33.5% € vs. 85% in Mar 15 vs. 29.2% in Mar 15 159.3 CONSUMER Out-of-the-branch Mobile phone Loans arranged 89.6 arranged loans arranged loans online LOANS 45% 2.6x 1.9x € vs. 34% in Mar 15 1Q16 vs. 1Q15 1Q16 vs. 1Q15 2016e 2015 Online sales of Online sales of NEW term deposits pension plans % investment in digitalization BUSINESS +21% +24% over investment in technology (7.7% of total) (12.8% of total) 36% 50% € 1Q16 vs. 1Q15 1Q16 vs. 1Q15 9 of 30 / April 2016

  10. 1Q 2016 Highlights 2 INCOME STATEMENT NET INTEREST INCOME PERFORMANCE ANALYSIS SAREB BONDS 2.20% 0.99% 0.22% Repricing of YIELD SAREB bonds 12M EURIBOR 0.32% 0.15% -0.01% PERFORMANCE negatively affects margin in first -76 quarter -81 NET INTEREST 735 659 657 648 658 577 INCOME Despite drop in PERFORMANCE Euribor, gross customer 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 € Mn maintains a growing trend GROSS CUSTOMER +1.56 +1.56 MARGIN +1.47 +1.44 +1.41 +1.40 % Note: Net interest income series exclude City National Bank contribution to facilitate comparison with 1Q 2016 10 of 30 / April 2016

  11. 1Q 2016 Highlights 2 INCOME STATEMENT Cost containment and reduction in cost of risk ... to maintain as key management tools... profitability levels € Mn ATTRIBUTABLE PROFIT -1.2% -3.3% Operating 244 237 expenses * 1Q 2016 vs. 1Q 2015 CNB: 12 Gross margin reduction 237 232 + 2.1% -40.0% Cost of risk 33 bps 1Q2016 vs. 55 bps 1Q2015 1Q 15 1Q 16 * Operating expenses performance excludes those of CNB in 1Q15 11 of 30 / April 2016

  12. 1Q 2016 Highlights 3 ASSET QUALITY NPLs NPL RATIO € Bn % 16.1 13.0 12.6 - € 0.43 Bn 12.6% 10.8% 10.5% - 22 bps MAR 15 DEC 15 MAR 16 MAR 15 DEC 15 MAR 16 COVERAGE RATIO COST OF RISK bps % 59.4% 60.0% 60.5% +50 bps 43 33 55 - 10 bps MAR 15 DEC 15 MAR 16 1Q 2015 2015 1Q 16 NPLs continue decreasing while coverage levels continue to rise 12 of 30 / April 2016

  13. 1Q 2016 Highlights 4 CAPITAL GENERATION We continue to generate a high level of capital over the quarter % % CET1 BIS III PHASED IN RATIO CET1 BIS III FULLY LOADED RATIO + 26 bps + 17 bps 12.26% 12.52% 13.89% 14.06% DEC 15 MAR 16 DEC 15 MAR 16  Solvency ratios include the result attributable to the Group and discount the regulatory adjustment for the future dividend. At March 2016, discount the proportional part of dividend paid out against 2015 results ( € 302 Mn), i.e. € 75.5 Mn  Including unrealised gains on the sovereign portfolio at 31 March 2016, the CET 1 BIS III FL ratio would have been 13.35 %, and the Total Solvency ratio 14.65% 13 of 30 / April 2016

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