Quantifying and Clustering User-Centric Considerations About Smart - - PowerPoint PPT Presentation

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Quantifying and Clustering User-Centric Considerations About Smart - - PowerPoint PPT Presentation

Do Privacy and Security Matter to Everyone? Quantifying and Clustering User-Centric Considerations About Smart Home Device Adoption Nat M. Barbosa , Zhuohao Zhang, Yang Wang The Smart Home Adoption-Concern Conundrum


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Natã M. Barbosa, Zhuohao Zhang, Yang Wang

Do Privacy and Security Matter to Everyone?

Quantifying and Clustering User-Centric Considerations About Smart Home Device Adoption

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SLIDE 2

The Smart Home Adoption-Concern Conundrum

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SLIDE 3
  • Whatarefactorsthatcould

motivateyoutopurchase smarthomeproducts?

  • Whatarefactorsthat

couldkeepyoufrom adoptingthetechnology?

Surveydatafrom631US-basedAmazonMechanicalTurkparticipants

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SLIDE 4

Top motivators

Convenience,easeofuse, price,cost-saving,andneed.

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SLIDE 5

Top blockers

Price,privacy,security,ease

  • fuse,andreliability.
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Clustering

  • Threeclusters:
  • Affordability:tooexpensive
  • Privacy:afraidofmonitoringorsecondaryuse
  • Reliability:whathappenswhentheInternetgoesdown?
  • Clusterslargelydefinedbyblockers
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SLIDE 7

Takeaway

Ifpricebecomesamotivator,even privacy-concernedconsumersmay choosetoadoptadevice.

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SLIDE 8

Recommendations

For Developers

  • Highlightpriorities(i.e.,price,privacy,reliability)tohelpconsumers

findtherightdeviceforthem

  • Surfacetradeoffs,forexample,cameraswithanofflinemode:
  • Objectdetectionmaynotworkwhenoffline(reliability)
  • Moreexpensivewithbuilt-inobject-recognitioncapabilities(price)
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SLIDE 9

Recommendations

For Policymakers

  • Mitigateboundedrationality
  • Isitcheaperorfreebutprivacy-invasive?
  • Isitmoreexpensivebutalsomorereliable?
  • Educatewhensmartalternativecheaperorfree
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SLIDE 10

Thank you!

  • Paperdownload
  • http://bit.do/user-considerations-smart-home
  • Wethankourparticipants,theanonymousreviewers,andtheNSF
  • Getintouch
  • natamb2@illinois.edu
  • https://natabarbosa.com