Privacy in Ubiquitous Computing Options, Trends, and Implications of - - PowerPoint PPT Presentation

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Privacy in Ubiquitous Computing Options, Trends, and Implications of - - PowerPoint PPT Presentation

Privacy in Ubiquitous Computing Options, Trends, and Implications of Smart Objects Marc Langheinrich Institut fr Pervasive Computing ETH Zrich Februar 11. 2006 ZiF-Workshop: Privacy and 1 Surveillance Technologies Privacy in Ubiquitous


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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 1

Privacy in Ubiquitous Computing

Options, Trends, and Implications of Smart Objects

Marc Langheinrich Institut für Pervasive Computing ETH Zürich

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 2

Privacy in Ubiquitous Computing

Options, Trends, and Implications of Smart Objects

Marc Langheinrich Institut für Pervasive Computing ETH Zürich

“By 2010,... privacy will become a meaningless concept in Western societies (0.6 probability). Privacy will be forever lost because technology will allow us to make sense of the data we collect.”

Gartner Research, 2000

“By 2010,... privacy will become a meaningless concept in Western societies (0.6 probability). Privacy will be forever lost because technology will allow us to make sense of the data we collect.”

Gartner Research, 2000

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 3

Privacy and Technology

„The right to be let alone.“

Louis Brandeis, 1890 (Harvard Law

Review)

“Numerous mechanical devices

threaten to make good the prediction that ‘what is whispered in the closet shall be proclaimed from the housetops’”

Louis D. Brandeis, 1856 - 1941

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 4

The Vision of Ubiquitous Computing

Basic Motivation of Ubiquitous Computing

The computer as a tool for the everyday Things are aware of each other and the environment Integrating computers with intuitive user interfaces

„The most profound technologies are those that disappear. They weave themselves into the fabric of everyday life until they are indistinguishable from it.“

Mark Weiser (1952 – 1999), XEROX PARC

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 5

Smart Toaster

Gets weather forecast

from the Internet

Can remind you of

important dates (from your electronic agenda)

Qu Quelle: : http://news.bbc.co.uk/hi/english/sci/tech/newsid_1264000/1254205.stm

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 6

Smart Lawn Sprinkler

Lawn Sensor Reports

Dryness

Uses Weather Forecast

from Internet

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 7

Smart Mirror

Tips for Wardrobe

Selection, Make-Up

Mirror detects color

combinations

Closet and Washer know

which clothes are available

Takes Mood Into Account

Sensors in underwear Camera with face

recognition

I would suggest the Jeans with the black shoes today…

Lieber die blaue Hose mit den dunklen Schuhen
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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 8

Smart Mirror

Tips for Wardrobe

Selection, Make-Up

Mirror detects color

combinations

Closet and Washer know

which clothes are available

Takes Mood Into Account

Sensors in underwear Camera with face

recognition

I would suggest the Jeans with the black shoes today…

Lieber die blaue Hose mit den dunklen Schuhen

Smart Mirror Prototype at ETH

Detects Clothing, Suggests Alternatives Based on Generic Color Theory Module

Smart Mirror Prototype at ETH

Detects Clothing, Suggests Alternatives Based on Generic Color Theory Module

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 9

Instead of „World inside the Computer“...

Not Not like this! World inside Computer would be Virtual Reality

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 10

„Computer in the World“

!

Ubiquitous Computing

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 11

Miniaturization

Integration into everyday things

New Materials

Novel input/output capabilities

Wireless Communication

Simplifies communication Facilitates cooperation and coordination

Sensors

„Smartness“ through context-awareness

Ubiquitous Computing –

Technology Drivers

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 12

Ubiquitous Computing –

Privacy Implications

Data Collection

Scale (everywhere, anytime) Kind (unnoticed, invisible) Reason („stockpiling“ knowledge)

Data Types

Sensory instead of factual

Data Access

„Internet of Things“

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 13

Higher Efficiency

Lean production (Overproduction, Out-of-Stock) Targeted Sales (1-1 Marketing)

More Convenience

Finding your way (e.g., travel assistants) Lower TCO (“total cost of ownership”) w/ pay-per-use

Increased Safety

Homeland security (terrorism, drug trafficking, etc.) Petty crimes & negligence (e.g., traffic accidents, theft)

Ubiquitous Computing –

Societal Drivers

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 14

Example: Health Industry

as Driving Factor for Ubiquitous Computing

Higher Efficiency

Localization system for medical personnel

facilitates highly dynamic scheduling

More Convenience

Senior citizens can live independently with the

help of a Smart Environment

Increased Safety

Electronically tagged blood packs and smart

emergency room lower chances of mistakes

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 15

CASPIAN vs. Benetton

Benetton announces RFID in Sisley clothing (March 2003) CASPIAN calls for boycott (www.spychips.com) Benetton retracts statement (April 2003)

Wal-Mart / Procter & Gamble (Fall 2003)

(Secret) field trial in Broken Arrow, Oklahoma Track consumer behavior with secret camera & RFID

Example: RFID and Retail

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 16

CASPIAN vs. Benetton

Benetton announces RFID in Sisley clothing (March 2003) CASPIAN calls for boycott (www.spychips.com) Benetton retracts statement (April 2003)

Wal-Mart / Procter & Gamble (Fall 2003)

(Secret) field trial in Broken Arrow, Oklahoma Track consumer behavior with secret camera & RFID

Public Concern (as measured by Google)

Original numbers by Ravi Pappu,

RFID Privacy Workshop @ MIT: November 15, 2003

RFID 570,000 RFID and privacy 239,000 (42%)

November 2003

Example: RFID and Retail

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 17

CASPIAN vs. Benetton

Benetton announces RFID in Sisley clothing (March 2003) CASPIAN calls for boycott (www.spychips.com) Benetton retracts statement (April 2003)

Wal-Mart / Procter & Gamble (Fall 2003)

(Secret) field trial in Broken Arrow, Oklahoma Track consumer behavior with secret camera & RFID

Public Concern (as measured by Google)

Original numbers by Ravi Pappu,

RFID Privacy Workshop @ MIT: November 15, 2003

RFID 570,000 RFID and privacy 239,000 (42%)

November 2003

RFID 2,340,000 RFID and privacy 1,060,000 (45%)

July 2004

Example: RFID and Retail

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 18

CASPIAN vs. Benetton

Benetton announces RFID in Sisley clothing (March 2003) CASPIAN calls for boycott (www.spychips.com) Benetton retracts statement (April 2003)

Wal-Mart / Procter & Gamble (Fall 2003)

(Secret) field trial in Broken Arrow, Oklahoma Track consumer behavior with secret camera & RFID

Public Concern (as measured by Google)

Original numbers by Ravi Pappu,

RFID Privacy Workshop @ MIT: November 15, 2003

RFID 570,000 RFID and privacy 239,000 (42%)

November 2003

RFID 2,340,000 RFID and privacy 1,060,000 (45%)

July 2004

RFID 4,550,000 RFID and privacy 3,110,000 (68%)

November 2005

Example: RFID and Retail

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 19

CASPIAN vs. Benetton

Benetton announces RFID in Sisley clothing (March 2003) CASPIAN calls for boycott (www.spychips.com) Benetton retracts statement (April 2003)

Wal-Mart / Procter & Gamble (Fall 2003)

(Secret) field trial in Broken Arrow, Oklahoma Track consumer behavior with secret camera & RFID

Public Concern (as measured by Google)

Original numbers by Ravi Pappu,

RFID Privacy Workshop @ MIT: November 15, 2003

RFID 570,000 RFID and privacy 239,000 (42%)

November 2003

RFID 2,340,000 RFID and privacy 1,060,000 (45%)

July 2004

RFID 4,550,000 RFID and privacy 3,110,000 (68%)

November 2005

Example: RFID and Retail

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 20

Emnid Survey Germany (03/2002)

50% have at least one loyalty card 72% welcome such offers

70 Million Cards in Circulation (12/2003)

Average rebate: 1.0-0.5% 15% of consumers estimate rebate being 5-10%

Minding the Fine Print?

Explicit signature allows detailed data mining Consequences?

Example: RFID and Retail

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 21

Consumer Loyalty Cards –

The Dark Side

The Story of Robert Riveras (1998)

Slipped on spilled yoghurt and hurt kneecap. Sued. Consumer card showed high volume licqour purchases Settled out of court

Or: Divorce Case

Liking of expensive wines

increased alimony payments

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 22

Consumer Loyalty Cards –

Legal Implications

Arson Near Youth House Niederwangen (Berne)

At scene of crime: Migros-tools Court ordered disclosure of all 133

consumers who bought items on their supermarket card (8/2004)

Arsonist not yet found (11/2005)

Informed Consent?

Who Would Think of Such Things When Buying a Screwdriver?!

Informed Consent?

Who Would Think of Such Things When Buying a Screwdriver?!

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 23

Higher Efficiency

Lean production (Overproduction, Out-of-Stock) Targeted Sales (1-1 Marketing)

More Convenience

Finding your way (e.g., travel assistants) Lower TCO (“total cost of ownership”) w/ pay-per-use

Increased Safety

Homeland security (terrorism, drug trafficking, etc.) Petty crimes & negligence (e.g., traffic accidents, theft)

Ubiquitous Computing –

Societal Drivers

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 24

Renting Instead of Buying

Popular Concept Today

Leasing, Car-Sharing „Digital Rights Management“

Ubicomp: Everything can be Rented:

Sensors determine time and manner of use Even furniture (chairs, sofas, etc) can be

rented “per-use” (e.g., Hotels)

Cross-marketing potential: rental fridge

  • ffers “cheaper” cooling for partner groceries
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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 25

The Smart Tachograph Prototype (Video)

Sensors GPS

Coroam Coroama and a and Langhe Langheinrich.: inrich.: The Smart Tachograph. Video at Ubicomp 2005. Tokyo, Japan

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 26

Pay-by-Drive Traffic-Cost Accounting

Efficient

Insurers can properly evaluate risk Customers can save on safe driving

Fair

Drivers don’t cross finance Traffic costs are billed to originators

Safe

Encourages safe driving (cheaper) Reckless driving detectable in real-time

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 27

Acceptable Privacy Intrusions?

Autograph System

Test pilot 1998/99, Houston, TX Insurance rate depends on driving hours Black box sends GPS location to service center

Consumer Feedback Generally Positive

Average of 25% savings for consumers! More acceptable for company vehicle fleet?

So Source: In ce: Insurance nce & Technolo Technology Online, gy Online, Jan 2nd 2002 Jan 2nd 2002 (http://www.insurancetech.com/story/update/IST20020108S0004)

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 28

Vision Zero

www.vision-zero.com

Swiss Traffic Initiative (since 8/02 renamed „VESIPO“)

Goal: Zero casualties on Swiss roads Similar initiatives on EU level

Envisioned Tools (Sample)

Significantly higher fines Telemetry-based solutions, e.g., mandatory alcohol levels

verification; automated speed limiter.

Smart but “Unloyal” Cars?

Report all violations directly to police “Technology Paternalism” (Pallas & Spiekermann)

Saab’s “Alcohol Lock-Out” Key

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 29

Conclusions: Ubicomp Implications

Social Implications (Not Talked About Here)

Complexity

Complexity: Who can manage hundreds of devices?

Loss of Control

Loss of Control: Responsibilities? Freedom of choice?

Social Pressure

Social Pressure: Usage optional? Benefit of doubt?

Manipulation

Manipulation: Subtle forms of influence? Fairness?

Privacy?

Ubicomp as driver

driver for voluntary voluntary privacy restrictions

Prompts need to redefine

redefine socially acceptable intrusions

Who knows best what is beneficial

what is beneficial for the individual?

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 30

Ubicomp Requires Answers…

How Simple Do We Want Our Lives To Be?

Smart systems need to know a lot about us

How Far Do We Want To Commercialize Our Life?

Detailed profiles save money

How Safe Do We Think We Can Make Our Life?

Can total surveillance guarantee total safety?

Who Is To Give Those Answers, Sets the Rules?

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 31

Which Future Should We Want?

Welche Zukunft sollen wir wollen?

(A. Roßnagel 1993)

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Februar 11. 2006 ZiF-Workshop: Privacy and Surveillance Technologies 32

Which Future Should We Want?

Welche Zukunft sollen wir wollen?

(A. Roßnagel 1993)

The wireless . It will be morality century will bring an end to many an end to many crimes crimes a century of morality, since it is known that and fear are one and the same.

(Robert Sloss, “The World in 100 Years”, 1910)

The wireless . It will be morality century will bring an end to many an end to many crimes crimes a century of morality, since it is known that and fear are one and the same.

(Robert Sloss, “The World in 100 Years”, 1910)