Presented By Moderators: Michael Silvestro and Bill Kolb, Skarzynski - - PowerPoint PPT Presentation

presented by moderators michael silvestro and bill kolb
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Presented By Moderators: Michael Silvestro and Bill Kolb, Skarzynski - - PowerPoint PPT Presentation

Common Issues In Business Interruption & Other Time Element Claims Presented By Moderators: Michael Silvestro and Bill Kolb, Skarzynski Black, LLC Expert Panel Members: Reinhard Krestel, CPA, MDD Forensic Accountants Paula Essick, Magnan


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Common Issues In Business Interruption & Other Time Element Claims

Presented By Moderators:

Michael Silvestro and Bill Kolb, Skarzynski Black, LLC

1 Expert Panel Members:

Reinhard Krestel, CPA, MDD Forensic Accountants Paula Essick, Magnan Graizzaro & Associates CPAs, LLC Paul VanDerHeyden, L.J. Shaw & Company

Western Loss Association Fall Conference Lake Lawn Resort, Delavan, Wisconsin September 22, 2016

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SLIDE 2

 Provide a general understanding of business interruption coverage  Discuss common pitfalls in the measurement of a business interruption

  • r other time element loss

 Understand common policy language and coverage concepts  Review claims handling and adjustment concepts for business interruption claims  Recognize the difference between fixed expenses and variable expenses  Accurately measure the business interruption loss for a restaurant under various factual scenarios

Course Objectives

FOR EDUCATIONAL PURPOSES ONLY, NOT TO BE DISTRIBUTED OR USED FOR ANY OTHER PURPOSE WITHOUT PERMISSION

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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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. . . and Nonna requests an advance for business interruption and extra expense. What do you do? What do you look for?

You Get a Call From Nonna…

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1) Review coverage and policy forms 2) Acknowledge the notice of loss (with a reservation

  • f rights and/or non-waiver agreement?)

3) Gather loss information and claim documentation

Generally, What Do You Do?

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SLIDE 7

Basic Coverage Analysis

Physical Damage To Described Property By A Peril Insured Against Which Causes A Necessary Interruption Of Operations

The Policy Covers:

The Defined Loss For The Defined Indemnity Period

Is there the required “physical loss or damage?” What is the proximate cause? Involvement of covered and excluded perils?

What caused the “suspension” or “interruption”? What is the indemnity period/period of restoration? Due diligence and dispatch? Has there been a sufficient “suspension”

  • r “interruption” of operations?
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SLIDE 8

Generally, business interruption coverage requires a finding of “direct physical loss or damage,” which typically is understood to mean “a distinct, demonstrable, and physical alteration” of property. Port Auth. of N.Y. & N.J. v. Affiliated FM Ins. Co., 311 F.3d 226, 235 (3d

  • Cir. 2002) (applying NY and NJ law).

A number of courts follow this general rule:

∗ Clover v. Allstate Ins. Co., 2008 U.S. Dist. LEXIS 23823 (E.D. La. Mar. 26, 2008) (physical damage required, but there was fact question as to whether the insured closed her store due to personal reasons or damage from Hurricane Katrina) ∗ Pentair, Inc. v. American Guaranty and Liability Ins. Co., 400 F.3d 613 (8th Cir. 2005) aff’g 2003 U.S. Dist. LEXIS 13521 (D. Minn. July 31, 2003) (inability of suppliers to function due to power loss does not satisfy physical loss or damage requirement for contingent business interruption) ∗ Port Auth. of N.Y. & N.J. v. Affiliated FM Ins. Co., 311 F.3d 226, 235 (3d Cir. 2002) (applying NY and NJ law) (“In ordinary parlance and widely accepted definition, physical damage to property means a ‘distinct, demonstrable, and physical alteration’ of its structure”) ∗ Royal Indem. Co. v. Retail Brand Alliance, Inc., 822 N.Y.S.2d 268, 269, 33 A.D.3d 392, 392-93 (1st Dep’t 2006) (the suspension of operations “‘must be caused by direct physical loss of or damage to property’”) ∗ Arcy Plastic Laminates v. Travelers Indem. Co., 787 N.Y.S.2d 675, (N.Y. Sup. Ct. 2004) (no business interruption coverage where the insured failed to show that any reduction in its business was caused by property damage) ∗ Harry’s Cadillac-Pontiac-GMC Truck Co., Inc. v. Motors Ins. Corp., 126 N.C. App. 698, 486 S.E.2d 249 (N.C. 1997) (lack of access to car dealership due to snowstorm does not equal physical loss or damage) ∗ Ramada Inn Ramogreen, Inc. v. Travelers Indem. Co., 835 F.2d 812 (11th Cir. 1988) (applying Fla. Law) (upholding denial of BI coverage where physical damage did not occur to covered premises, but only to non-covered premises)

The Physical Damage Requirement

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However, some courts have interpreted “physical loss or damage” more favorably to insureds by holding or suggesting that a loss of function constitutes property damage:

∗ Wakefern Food Corp. v. Liberty Mut. Fire Ins. Co., 406 N.J. Super. 524, 968 A.2d 724 (N.J. Ct. App. 2009), cert. denied, 200 N.J. 209, 976 A.2d 385 (2009) (“physical damage” is ambiguous and could include food spoilage from a blackout) ∗ Pepsico, Inc. v. Winterthur Int’l Am. Ins. Co., 806 N.Y.S.2d 709 (2d Dep’t 2005) (holding that where faulty raw ingredients caused soft drinks to lose function and value by making them unmerchantable, the soft drinks were physically damaged) ∗

  • Gen. Mills, Inc. v. Gold Medal Ins. Co., 622 N.W.2d 147 (Minn. Ct. App. 2001) (holding that food grain stocks treated

with an unapproved chemical were physically damaged, even if safe for human consumption) ∗ Dundee Mut. Ins. Co. v. Marifjeren, 587 N.W.2d 191 (N.D. 1998) (holding that loss of function of a potato storage facility due to an electrical outage constituted physical damage) ∗ Western Fire Ins. Co. v. First Presbyterian Church, 437 P.2d 52 (Colo. 1968) (finding physical loss or damage where church was closed by fire department due to presence of gasoline vapors) ∗ Hughes v. Potomac Ins. Co., 18 Cal. Rptr. 650 (Cal. Ct. App. 1962) (where house on a hillside became precariously perched on a cliff after a landslide, the court held it was physically damaged because it was unsafe to occupy the house) ∗ Widdows v. State Farm Ins. Co., 920 So. 2d 149 (5th Dist. Fla. 2006) (holding that pipe abnormality, being “backpitched” from an unknown cause, constituted physical loss or damage)

Loss of Function as Property Damage?

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∗ Dents from hail impacts ∗ Cosmetic damage only – no change in performance ∗ Insured claims they had to replace, resulting in a few days of suspended operations

Is This Physical Loss Or Damage?

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 Basic concept: Make the insured whole. No more. No less.

  • Concept can be modified by policy wording

 This raises two basic questions: 1) How much revenue would the insured have generated had there been no loss? 2) How much would it have cost the insured to generate the revenue?  Calculation:

  • Top down: Lost sales/gross earnings less non-continuing expenses
  • Bottom up: Net profit plus continuing expenses

In Principle, How Is A Business Interruption Loss Measured (The Big Picture)?

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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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Initial Steps For Adjusters To Calculate A Business Interruption Loss

Understand The Loss

 What, when & how?  Business contingency/mitigation plan?  Proximity of other locations  Alternative production sites  Property damage loss amount  Identify any duplications, such as cleanup payroll & additional expense  What other experts are needed?

Understand The Business

 What do they do?  How long have they been in business?  Number of locations?  Number of employees?  Understand payroll: salary, hourly, etc.  Production schedule?  Manufacturing process?

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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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Key Accounting Records & Applications

Stock Property Damage Business Int. Extra Expense Financial Cond.

Copies of all leases & contracts

  • Building & warehouse
  • Equipment
  • Other

Budgets, plans and forecasts

  • Annual/multi-year

X Depreciation schedules Federal and state income tax returns X X X X X X X X

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SLIDE 16

Key Accounting Records & Applications

Stock Property Damage Business Int. Extra Expense Financial Cond.

Maintenance records / planned turnarounds Flow charts and diagrams X Production records Monthly financial statements (balance sheet and income statement) X X X X X X X X

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Key Accounting Records & Applications

Physical inventories / perpetual inventories Operating schedules State sales tax returns (monthly)

Stock Property Damage Business Int. Extra Expense Financial Cond.

X X X X X

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The Basics

Sources Of Expenses/Cash Disbursements ∗ Vendor invoices and bills/receipts ∗ Bank statement and withdrawals ∗ Checkbook/One-Write system ∗ Cash disbursements journal ∗ Detailed general ledger

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The Basics

Sources Of Financial Information

∗ Tax returns

∗ Federal, state, payroll, and sales & use

∗ Monthly Financial Statements

∗ Income Statement - Reflects Profit & Loss Over Time ∗ Balance Sheet - Assets & Liabilities at a Point in Time

∗ Monthly Bank Statements ∗ Specific Analytical Reports (Sales, Orders, Production, Inventory, Rent Rolls, etc.) ∗ Sales Invoices/Purchase Invoices ∗ Payroll Register ∗ Fixed Asset Register ∗ Copies of Lease Agreement(s)

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Nonna Lawyers Up!

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General Documents To Request: Service & Retail

  • Daily, weekly, monthly and annual sales records
  • Daily, weekly, monthly and annual budgets/forecasted sales
  • Cash receipts/purchases/disbursements journal
  • Monthly and annual financial statements
  • Federal income tax returns
  • Corporate tax return (1120)
  • Schedule C-profit or loss from a business
  • Partnership return (1065)
  • Payroll records
  • Trial balance
  • Chart of accounts
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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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  • Monthly operating statements (income statements)
  • Monthly management reports
  • Daily, weekly and monthly production records
  • Daily, weekly and monthly production budgets
  • Production schedules
  • Sales forecasts
  • Sales, by customer, by SKU number
  • Cancelled orders (if any)
  • Monthly sales backlog positions
  • Inventory records (units and cost)
  • Finished goods inventory
  • Manufacturing overhead detail
  • Material and usage reports
  • Additional days, shifts added to makeup production

General Documents To Request: Manufacturing

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Basic Profit and Loss Statement

Description Amount

Gross Sales $10,000 Less Cost of-Goods Sold 5,000 Less Variable Costs 1,000 Less Payroll 1,000 Less Fixed Costs and Charges 2,000 Net Income $1,000

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Net Profit Net Profit Net Profit Cost of Goods Sold Cost of Goods Sold Discontinuing Expenses Discontinuing Expenses Net Profit Continuing Expenses Continuing Expenses Continuing Expenses Continuing Expenses

Net Profit + Continuing Expenses =

Business Interruption

Revenue _ =

Business Interruption

Discontinuing Expenses

Net Profit Plus Continuing Expenses = Revenue Less Discontinuing Expenses

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Description Amount

Gross Sales $10,000 Less Cost of-Goods Sold 5,000 Less Variable Costs 1,000 Less Ordinary Payroll Not Covered Annual Business Interruption Value $4,000

Basic Business Interruption Claim Worksheets

Top-Down Method Bottom-Up Method

Description Amount

Net Profit $1,000 Plus Fixed Costs and Charges 2,000 Subtotal 3,000 Plus Ordinary Payroll Covered 1,000 Annual Business Interruption Value $4,000

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You Have To Spend Money To Make Money… Expenses Are Paid From Sales

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When Expenses Are Paid, What You Have Left Is Net Income/Net Profit

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Nonna’s Cookie Jar

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Business Income Insurance Puts the Insured Back to Where It Was Had No Loss Occurred

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Business Income Insurance Puts the Insured Back to Where It Was Had No Loss Occurred

Continued Expenses

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 Determined by the adjuster, based on the terms and conditions of the policy in force at time of loss  The insured should be aware that she is entitled to collect for only such length of time as is necessary to repair or replace the damaged or destroyed property, with the exercise of due diligence and dispatch

Period Of Indemnity

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The projection of anticipated sales or sales value of production

  • Projections of activity during the indemnity period should take into

consideration all factors which may have affected the insured’s business during the loss period

The determination of which expenses must necessarily continue

  • Problems may arise in the determination of the discontinuance of

certain overhead elements, such as maintenance, depreciation, utilities,

  • ffice expenses and also as to who is “key” payroll

The development of values to comply with coinsurance requirements

Common Adjustment Problems For Adjusters

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Business Interruption policies covering loss of production usually contain a clause which states something like this: “To pay the Insured the ACTUAL LOSS SUSTAINED… but not exceeding the reduction in Gross Earnings less charges and expenses which do not necessarily continue during such interruption of business.”

Actual Loss Sustained (Policy Provision)

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Is it possible to make-up sales?

Determining Actual Loss Sustained Questions that Need to be Answered

Can sales demand be met with inventory on hand? Can other insured locations handle an increased workload? Can product be purchased elsewhere and resold? If sales are made-to-order or are for personal services, will a short period of restoration result in a sales loss?

Was insured planning a shutdown or holiday closing during period of restoration?

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Makeup of Sales/Post-Loss Experience

∗ Catlin Syndicate Ltd. v. Imperial Palace of Miss., Inc., 600 F.3d 511 (5th Cir. 2010) (no consideration given to post-loss profit

  • pportunity resulting from reduced competition)

∗ Finger Furniture Co. v. Commonwealth Ins. Co., 404 F.3d 312 (5th Cir.2005) (“In determining the amount of gross earnings covered hereunder for the purposes of ascertaining the amount of loss sustained, due consideration shall be given to the experience of the business before the date of the damage or destruction and to the probable experience thereafter had no loss

  • ccurred.”)

∗ Prudential LMI Commercial Ins. Co. v. Colleton Enterprises, Inc., 976 F.2d 727 (4th Cir. 1992) (insured hotel denied coverage for profits it would have earned from increased demand for rooms following Hurricane Hugo) ∗ American Automobile Ins. Co. v. Fisherman's Paradise Boats, Inc., 1994 WL 1720238 (S.D.Fla. Oct. 3, 1994) (insured boat and marine supplier denied recovery for increased demand following Hurricane Andrew) ∗ Levitz Furniture Corp. v. Houston Cas. Co., 1997 WL 218256 (E.D.La. Apr. 28, 1997) (interpreting significantly different policy language -allowing recovery of income the insured would have earned “had no interruption of production or suspension of business operations or services occurred”-to create coverage for lost profit opportunities due to increased demand following flood) ∗ Stamen v. Cigna Prop. & Cas. Ins. Co., 1994 U.S. Dist. LEXIS 21905 (S.D. Fla. June 10, 1994) (considering greater profits available if store had been open after hurricane) ∗ Consolidated Cos., Inc. v. Lexington Ins. Co., 616 F.3d 422 (5th Cir. 2010) (no consideration given to Katrina’s effect on insured’s market) ∗ Fireman’s Fund Ins. Co. v. Holland America Line-Westours, Inc., 25 Fed. Appx. 602 (9th Cir. 2002) (taking into account subsequent “make up” reservations) ∗ Pennbarr Corp. v. Ins. Co. of N. America, 976 F.2d 145 (3d Cir. 1992), (where the insured stretched its inventory to meet sales demand for the full period required to repair earthquake damage at its plant, it was denied recovery for loss of sales, occurring after this period, equal to the production it lost as a consequence of the earthquake damage)

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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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  • 1. Cost of goods sold at a manufacturing facility
  • 2. Ordinary payroll
  • 3. Other discontinued expenses
  • 4. Finished product destroyed is insured at selling price
  • 5. WIP destroyed
  • 6. Employees are working overtime
  • 7. Employees clean the facility
  • 8. Partial operations?
  • 9. Only the gravy vat was affected
  • 1. Can utilize other facility?
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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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  • 1. Cost of goods sold in a restaurant
  • 2. Other discontinued expenses
  • 3. Food vs. liquor markup
  • 4. Ordinary payroll
  • 5. Tips
  • 6. Gift cards
  • 7. January seasonality
  • 8. Cash sales
  • 9. Catering business

10.Outside summer patio 11.Extended period of indemnity 12.Grand reopening

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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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  • 1. Cost of goods sold for a storefront
  • 2. Other discontinued expenses
  • 3. Employee overlap between entities
  • 4. Finished goods not manufactured by the insured are damaged
  • 5. Finished goods manufactured by the insured are damaged
  • 6. Consignment product
  • 7. The owners want to give a facelift
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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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SLIDE 45
  • 1. Lease
  • 2. Base Rent
  • 3. Rent as a Percentage of Sales
  • 4. Documents
  • 1. Nonna
  • 2. Z-Wine
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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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  • 1. Dessert Boss has the fire at its facility and Italian Eatery

has supply chain coverage

  • 2. Dessert Boss has Contingent Time Element coverage
  • 3. What documents are needed from Nonna? From Dessert

Boss?

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“Nonna’s Pasta and Gravy” (Manufacturing Facility)

“Mangia” (Restaurant)

“Nonna’s Kitchen” (Storefront)

Z

  • W

i n e

Floorplan

Tenant

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Insurance Terms Materials & Supplies Consumed Profit Continuing Expense Non- Continuing Expense Ordinary Payroll Unincurred Selling Continuing Expense Sales Expense Profit Direct Labor Fixed Overhead Variable Mfg. Expense Materials, Chemicals & Supplies Fixed Mfg Expense Accounting Terms

INSURED UNINSURED

Terminology

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 Under business interruption coverage, the insured recovers all fixed and/or continuing costs, but not variable and/or noncontinuing costs.  Although “fixed” expenses generally continue while “variable” expenses do not, it is important to remember this is not always the case, especially in a total shutdown situation.  Kohler’s Dictionary for Accountants defines fixed expenses as “…operating expenses that do not vary with business volume” and “costs…or obligations which have already been incurred and hence cannot be changed.” Variable expenses “vary directly, sometimes proportionately, with sales or production volume…or other measure of activity.”  Some costs are called semi-variable or semi-fixed and include variable and fixed

  • components. An example is utilities, which consists of various components such as

gas, electric and water.

Distinguishing Between Fixed (Continuing) And Variable (Noncontinuing) Expenses

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Administrative Advertising Depreciation Insurance Management Salaries Office Admin. Expenses Rent

Types Of Fixed & Variable Expenses For Business Interruption Losses

Raw materials Packaging supplies Commissions Credit card fees Freight out Bad debt expense

Fixed Expenses Variable Expenses

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Suspension or interruption caused by:

Lack of access Planned shutdown Service interruption Damage to supplier or attraction property Partial suspension or interruption Cyber loss Extended ramp up period Insured is operating at a loss at time interruption occurs

How Do These Fact Scenarios Affect Your Adjustment Of The Claim?

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Suspension or interruption caused by:

Post-loss market conditions improve as a result of the catastrophe Post-loss market condition deteriorate as a result of the catastrophe Insured has usable inventory to cover part of the loss Insured has another store that could help mitigate loss Suspension aggravated by delay to perform code upgrades Planned shutdown Insured claims delays in repairs due to insurer inspections, etc. Insured operating a cash business with limited records Other issues: waiting periods, deductibles, limits, coinsurance

How Do These Fact Scenarios Affect Your Adjustment Of The Claim?

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Questions & Comments