Presented by: Chad P. S chneider Broker Development Coordinator - Aflac
Presented by: Chad P. S chneider Broker Development Coordinator - - - PowerPoint PPT Presentation
Presented by: Chad P. S chneider Broker Development Coordinator - - - PowerPoint PPT Presentation
Presented by: Chad P. S chneider Broker Development Coordinator - Aflac S mall Business Landscape (Fewer than 500 employees) Represent 99.7 percent of all employers Employ more than half of all private sector employees Pay 44
S mall Business Landscape
(Fewer than 500 employees)
- Represent 99.7 percent of all employers
- Employ more than half of all private sector employees
- Pay 44 percent of total U.S
. private payroll
- Produce 13 times more patents per employee than large
firms
- Generated 64 percent of net new j obs during the past 15
years
Employer-Paid Benefits Packages
- On Average, smaller employers pay 18%
more than large businesses for the same health plan because they cannot benefit from pooled risk the way a large company can.
- From 1999-2007, healthcare costs have grown 30 times
faster than the growth of real earnings.
- Due to economic downturn, employers are looking for ways
to enhance benefits package opening door for voluntary benefits.
HR Challenges
- Rising Healthcare Costs
- Cost shifting insurance premiums to employees
- Growing financial stress amongst employees can decrease
morale, satisfaction, and productivity.
- Attraction & Retention for top talent is directly affected by
companies benefits package.
Healthcare Reform & Voluntary Benefits
- March 23, 2010 PPACA passes. What does this mean for
voluntary benefits?
- Voluntary benefits are not maj or medical coverage and are
therefore excluded from adhering to reforms.
- Voluntary indemnity plans are designed for helping with
daily living expenses including out-of-pocket costs for accident and illnesses.
- These plans do not have to adhere to:
– Pre-existing conditions – Guaranteed Issue – Annual/ Lifetime benefits – Loss ratio requirements
Why Voluntary?
- More than 40,000 employers across the country are
considering adding voluntary products to their benefits package in the next five years.
- 34%
- f small businesses do not currently offer any voluntary
benefits.
- LIMRA statistics show that 60%
- f employees today prefer to
purchase insurance products at the worksite.
- New worksite growth is averaging 15%
each year.
- Allows employees to have access to specialized products,
favorable underwriting, dependent coverage, and convenient payment methods.
Why Voluntary cont.
- 62%
- f all bankruptcies are due to medical expenses
- 80%
- f those medically inspired bankruptcies are filed by
people who have maj or medical insurance
- Even for employees who miss work due to inj ury or illness,
bills do not stop and mouths to feed do not go away.
Why Voluntary cont.
- Insurance premiums paid 100%
by employee through payroll deduction.
- S
ection 125 tax savings for both employer and employee.
- Group Rates
- Group & Individual plans
- Portable
- Favorable underwriting
- Guaranteed Renewable
- Wide array of products
- Value-added services
- Multiple enrollment platforms
Common Misperceptions about Voluntary Benefits #1
- Employers think that adding more benefits will be too
complex and will only contribute to their ongoing HR administration burden.
- In reality, employers do incur some administrative costs
related to implementing and maintaining voluntary benefits but approximately 80%
- f employers who offer these types
- f benefits found that their administrative costs have only
slightly gone up.
- Most of the administration for voluntary benefits can be
handled effortlessly with a good voluntary benefits partner.
Common Misperceptions about Voluntary Benefits #2
- Employers are concerned that they will expend effort by
implementing new programs and their workers won’ t be interested enough to participate.
- According to a 2010 survey done by Eastbridge consulting,
71 percent of employers expect their workers to be more enthusiastic about voluntary benefits in the next 12 months.
- That enthusiasm translates into higher participation.
- 47 percent of workers are willing to pay between $25 and
$49 per month
- One quarter of the workers are willing to pay $50 or more a
month on voluntary benefits.
Common Misperceptions about Voluntary Benefits #3
- Employers are often concerned with the amount of time the
enrollment process could take with their employees when implementing a new program. The time it takes to educate
- n maj or medical is already quite cumbersome.
- Only 1 in 10 businesses believe that the time it takes for
voluntary enrollment hampers productivity and takes time away from core business operations.
- Prior to enrollment, putting together a well thought out
strategy with your vendor and broker will eliminate this perception.
- When choosing your voluntary vendor, find out what
enrollment options are available.
Common Misperceptions about Voluntary Benefits #4
- Employers often believe that voluntary benefits are
designed for only for large corporations.
- The “ One size fits all” approach is long gone when it comes
to voluntary benefits and a customized package can be tailor made to address each companies unique challenges.
- Voluntary benefits can be added to companies with as little
as 3 employees.
Benefits to Employer
- Complements and supplements existing coverage without
increasing premiums.
- Minimal administration
- 100%
voluntary participation for employees
- No ERIS
A involvement
- Policies not subj ect to COBRA
- Promotes goodwill amongst employees
Voluntary Products Available
- Disability Insurance
- Life Insurance
- Accident Insurance
- S
ickness Insurance
- Cancer Insurance
- Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Intensive Care Insurance
- Hospital Confinement Insurance
- Lump S
um plans
Voluntary Products Available
- Pet Insurance
- Discount Cards
– TeleDoc S ervices – Rx discounts – Chiropractic discounts – Etc.
- Identity Theft Protection
Value-Added S ervices
- Benefit S
tatements
- Benefit booklets/ employee education
- COBRA Administration
- Consolidated Billing
- FS
A Administration
- Express Billing Options
- HR Consulting S
ervices
- 401K Administration
- 403B & 457 Administration
Educating Employees
- According to U.S
. Department of Labor it costs a company
- ne-third of an employees annual salary to replace him or
her.
- Companies can save significant costs by merely educating
their workers about benefits.
- 49%
- f employers agree that a well educated workforce
leads to reduced turnover in the workplace.
- Companies can save thousands of dollars between educating
employees and pre-tax savings.
- Communicate benefits all year, not j ust at open enrollment.
Off-anniversary voluntary enrollments are quite common.
Enrollment Platforms
- Paper enrollment
- Laptop face-to-face enrollment
- Web Enrollment
- Call center enrollment
- Hybrid enrollment (utilizing multiple options)
- Core enrollment technology
- Coming S
- on – Web enrollment utilizing avatar’ s
5 S teps To A S uccessful Enrollment
- S
tep 1: Determine enrollment needs – Choose a method that is in line with your companies culture. – Consider your employee base. Are the maj ority of your workers desk-bound or in the field? – S urvey your employees. A recent study showed that 62%
- f companies did not input or feedback with regards to
their benefits package.
- Many vendors will conduct a survey on behalf of your
company.
5 S teps To A S uccessful Enrollment
- S
tep 2: Conduct an enrollment planning session – Collaborate with your enrollment representative and draft a detailed timeline. Commit to sticking to deadlines to ensure a successful implementation. – Identify roles and responsibilities both internally and
- externally. Your enrollment representatives can act as
an extension of HR and assist you with education to employees. – Identify which communication tools you are going to utilize for enrollment to make sure your employees are well informed.
5 S teps To A S uccessful Enrollment
- S
tep 3: Pre-enrollment approvals, Trouble-S hooting, Training – Conduct a mock enrollment training session to trouble shoot any roadblocks or enhancements that need to be made. – Have key HR and company officials involved to make sure they are comfortable with enrollment methods. – Have frequent and clear communication with your broker, voluntary carrier and HR. Weekly strategy calls to check in have been proven to work.
5 S teps To A S uccessful Enrollment
- S
tep 4: Conduct a Quality Enrollment – The most important rule during a live enrollment is to provide employees with as much guidance and support as they need. – For one-on-one enrollments have appointments with employees scheduled before you arrive. These can be scheduled in pre-enrollment meetings or
- communication. Make sure to have a sufficient amount
- f enrollers present.
– For enrollments that do not utilize enrollers, consider call center for additional support.
5 S teps To A S uccessful Enrollment
- S
tep 5: Perform Post-enrollment Debriefing – It is important to review enrollment once complete to identify what went well, areas that need improvement, and agree on servicing/ follow-up visits. – Review post-enrollment materials provided by carrier and evaluate effectiveness. – Communicate with your enrollment representative when benefits change and new products are needed to evaluate future enrollments
Choosing the right vendor
- When choosing the right voluntary benefits carrier, consult
with your broker and ask: – Is the company responsive? – Does the company have hassle-free services? – Does the company offer a wide array of products? – Is the company reputable? – Does the company have industry experience? – Does the company have strong financial ratings? – How quickly does the company pay claims? – Does the company have local representation?
Putting It All Together
– Voluntary Benefits have been proven to help companies in many arena’ s:
- Provides a cost effective way to increase benefits at
no extra cost to employers.
- Helps with attraction and retention of top talent.
- Provides cost savings with value added services
- Provides communication tools with electronic
enrollment platforms.
- Assists with benefits communication for all benefits
in employee package.