Presented by: Chad P. S chneider Broker Development Coordinator - - - PowerPoint PPT Presentation

presented by chad p s chneider broker development
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Presented by: Chad P. S chneider Broker Development Coordinator - - - PowerPoint PPT Presentation

Presented by: Chad P. S chneider Broker Development Coordinator - Aflac S mall Business Landscape (Fewer than 500 employees) Represent 99.7 percent of all employers Employ more than half of all private sector employees Pay 44


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Presented by: Chad P. S chneider Broker Development Coordinator - Aflac

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S mall Business Landscape

(Fewer than 500 employees)

  • Represent 99.7 percent of all employers
  • Employ more than half of all private sector employees
  • Pay 44 percent of total U.S

. private payroll

  • Produce 13 times more patents per employee than large

firms

  • Generated 64 percent of net new j obs during the past 15

years

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Employer-Paid Benefits Packages

  • On Average, smaller employers pay 18%

more than large businesses for the same health plan because they cannot benefit from pooled risk the way a large company can.

  • From 1999-2007, healthcare costs have grown 30 times

faster than the growth of real earnings.

  • Due to economic downturn, employers are looking for ways

to enhance benefits package opening door for voluntary benefits.

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HR Challenges

  • Rising Healthcare Costs
  • Cost shifting insurance premiums to employees
  • Growing financial stress amongst employees can decrease

morale, satisfaction, and productivity.

  • Attraction & Retention for top talent is directly affected by

companies benefits package.

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Healthcare Reform & Voluntary Benefits

  • March 23, 2010 PPACA passes. What does this mean for

voluntary benefits?

  • Voluntary benefits are not maj or medical coverage and are

therefore excluded from adhering to reforms.

  • Voluntary indemnity plans are designed for helping with

daily living expenses including out-of-pocket costs for accident and illnesses.

  • These plans do not have to adhere to:

– Pre-existing conditions – Guaranteed Issue – Annual/ Lifetime benefits – Loss ratio requirements

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Why Voluntary?

  • More than 40,000 employers across the country are

considering adding voluntary products to their benefits package in the next five years.

  • 34%
  • f small businesses do not currently offer any voluntary

benefits.

  • LIMRA statistics show that 60%
  • f employees today prefer to

purchase insurance products at the worksite.

  • New worksite growth is averaging 15%

each year.

  • Allows employees to have access to specialized products,

favorable underwriting, dependent coverage, and convenient payment methods.

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Why Voluntary cont.

  • 62%
  • f all bankruptcies are due to medical expenses
  • 80%
  • f those medically inspired bankruptcies are filed by

people who have maj or medical insurance

  • Even for employees who miss work due to inj ury or illness,

bills do not stop and mouths to feed do not go away.

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Why Voluntary cont.

  • Insurance premiums paid 100%

by employee through payroll deduction.

  • S

ection 125 tax savings for both employer and employee.

  • Group Rates
  • Group & Individual plans
  • Portable
  • Favorable underwriting
  • Guaranteed Renewable
  • Wide array of products
  • Value-added services
  • Multiple enrollment platforms
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Common Misperceptions about Voluntary Benefits #1

  • Employers think that adding more benefits will be too

complex and will only contribute to their ongoing HR administration burden.

  • In reality, employers do incur some administrative costs

related to implementing and maintaining voluntary benefits but approximately 80%

  • f employers who offer these types
  • f benefits found that their administrative costs have only

slightly gone up.

  • Most of the administration for voluntary benefits can be

handled effortlessly with a good voluntary benefits partner.

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Common Misperceptions about Voluntary Benefits #2

  • Employers are concerned that they will expend effort by

implementing new programs and their workers won’ t be interested enough to participate.

  • According to a 2010 survey done by Eastbridge consulting,

71 percent of employers expect their workers to be more enthusiastic about voluntary benefits in the next 12 months.

  • That enthusiasm translates into higher participation.
  • 47 percent of workers are willing to pay between $25 and

$49 per month

  • One quarter of the workers are willing to pay $50 or more a

month on voluntary benefits.

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Common Misperceptions about Voluntary Benefits #3

  • Employers are often concerned with the amount of time the

enrollment process could take with their employees when implementing a new program. The time it takes to educate

  • n maj or medical is already quite cumbersome.
  • Only 1 in 10 businesses believe that the time it takes for

voluntary enrollment hampers productivity and takes time away from core business operations.

  • Prior to enrollment, putting together a well thought out

strategy with your vendor and broker will eliminate this perception.

  • When choosing your voluntary vendor, find out what

enrollment options are available.

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Common Misperceptions about Voluntary Benefits #4

  • Employers often believe that voluntary benefits are

designed for only for large corporations.

  • The “ One size fits all” approach is long gone when it comes

to voluntary benefits and a customized package can be tailor made to address each companies unique challenges.

  • Voluntary benefits can be added to companies with as little

as 3 employees.

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Benefits to Employer

  • Complements and supplements existing coverage without

increasing premiums.

  • Minimal administration
  • 100%

voluntary participation for employees

  • No ERIS

A involvement

  • Policies not subj ect to COBRA
  • Promotes goodwill amongst employees
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Voluntary Products Available

  • Disability Insurance
  • Life Insurance
  • Accident Insurance
  • S

ickness Insurance

  • Cancer Insurance
  • Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Intensive Care Insurance
  • Hospital Confinement Insurance
  • Lump S

um plans

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Voluntary Products Available

  • Pet Insurance
  • Discount Cards

– TeleDoc S ervices – Rx discounts – Chiropractic discounts – Etc.

  • Identity Theft Protection
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Value-Added S ervices

  • Benefit S

tatements

  • Benefit booklets/ employee education
  • COBRA Administration
  • Consolidated Billing
  • FS

A Administration

  • Express Billing Options
  • HR Consulting S

ervices

  • 401K Administration
  • 403B & 457 Administration
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Educating Employees

  • According to U.S

. Department of Labor it costs a company

  • ne-third of an employees annual salary to replace him or

her.

  • Companies can save significant costs by merely educating

their workers about benefits.

  • 49%
  • f employers agree that a well educated workforce

leads to reduced turnover in the workplace.

  • Companies can save thousands of dollars between educating

employees and pre-tax savings.

  • Communicate benefits all year, not j ust at open enrollment.

Off-anniversary voluntary enrollments are quite common.

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Enrollment Platforms

  • Paper enrollment
  • Laptop face-to-face enrollment
  • Web Enrollment
  • Call center enrollment
  • Hybrid enrollment (utilizing multiple options)
  • Core enrollment technology
  • Coming S
  • on – Web enrollment utilizing avatar’ s
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5 S teps To A S uccessful Enrollment

  • S

tep 1: Determine enrollment needs – Choose a method that is in line with your companies culture. – Consider your employee base. Are the maj ority of your workers desk-bound or in the field? – S urvey your employees. A recent study showed that 62%

  • f companies did not input or feedback with regards to

their benefits package.

  • Many vendors will conduct a survey on behalf of your

company.

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5 S teps To A S uccessful Enrollment

  • S

tep 2: Conduct an enrollment planning session – Collaborate with your enrollment representative and draft a detailed timeline. Commit to sticking to deadlines to ensure a successful implementation. – Identify roles and responsibilities both internally and

  • externally. Your enrollment representatives can act as

an extension of HR and assist you with education to employees. – Identify which communication tools you are going to utilize for enrollment to make sure your employees are well informed.

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5 S teps To A S uccessful Enrollment

  • S

tep 3: Pre-enrollment approvals, Trouble-S hooting, Training – Conduct a mock enrollment training session to trouble shoot any roadblocks or enhancements that need to be made. – Have key HR and company officials involved to make sure they are comfortable with enrollment methods. – Have frequent and clear communication with your broker, voluntary carrier and HR. Weekly strategy calls to check in have been proven to work.

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5 S teps To A S uccessful Enrollment

  • S

tep 4: Conduct a Quality Enrollment – The most important rule during a live enrollment is to provide employees with as much guidance and support as they need. – For one-on-one enrollments have appointments with employees scheduled before you arrive. These can be scheduled in pre-enrollment meetings or

  • communication. Make sure to have a sufficient amount
  • f enrollers present.

– For enrollments that do not utilize enrollers, consider call center for additional support.

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5 S teps To A S uccessful Enrollment

  • S

tep 5: Perform Post-enrollment Debriefing – It is important to review enrollment once complete to identify what went well, areas that need improvement, and agree on servicing/ follow-up visits. – Review post-enrollment materials provided by carrier and evaluate effectiveness. – Communicate with your enrollment representative when benefits change and new products are needed to evaluate future enrollments

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Choosing the right vendor

  • When choosing the right voluntary benefits carrier, consult

with your broker and ask: – Is the company responsive? – Does the company have hassle-free services? – Does the company offer a wide array of products? – Is the company reputable? – Does the company have industry experience? – Does the company have strong financial ratings? – How quickly does the company pay claims? – Does the company have local representation?

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Putting It All Together

– Voluntary Benefits have been proven to help companies in many arena’ s:

  • Provides a cost effective way to increase benefits at

no extra cost to employers.

  • Helps with attraction and retention of top talent.
  • Provides cost savings with value added services
  • Provides communication tools with electronic

enrollment platforms.

  • Assists with benefits communication for all benefits

in employee package.