INFORMATION PACK
Strictly confidential
ANALYST PRESENTATION
PRESENTATION DISCLAIMER This presentation (the Presentation) has - - PowerPoint PPT Presentation
Strictly confidential INFORMATION PACK ANALYST PRESENTATION DISCLAIMER This presentation (the Presentation) has been prepared by Equiniti Group Limited (the Company) and its subsidiaries from tim e to time (the Group) solely
INFORMATION PACK
Strictly confidential
ANALYST PRESENTATION
This presentation (the “Presentation”) has been prepared by Equiniti Group Limited (the “Company”) and its subsidiaries from time to time (the “Group”) solely for use at investor meetings held in September 2015. For the purposes of this disclaimer, references to the Presentation shall be deemed to include references to this document, the presenters’ speeches, the question and answer session and any other related verbal or written communications. This Presentation is an advertisement for purposes of the United Kingdom Prospectus Rules and not a prospectus. Investors shouldnot subscribe for or purchase any securities except on the basis of information contained in a prospectus which has been published by the
By attending and reading the Presentation, you agree to be bound by the following limitations in relation to the existence ofsuch Presentation and all information (including, without limitation, any projections, targets, estimates or forecasts) or opinions contained herein
The provision of the Information or any part of it does not constitute, and should not be construed as, part of any offer or invitation to sell, or any solicitation of any offer to purchase or subscribe for, any securities in any member of the Group anditis not intended to provide the basis of any investment decision nor does it nor is it intended to form the basis of any contract for acquisition of or investment in any member of the Group, financial promotion, or any offer or invitation in relation to any acquisition oforinvestment in any member of the Group in any jurisdiction, nor should it be considered as legal, financial or tax advice in relation to the same. Recipients of this Presentation who intend to purchase or subscribe for securities offered by the Company or any member of the Group following the publication of a prospectus in the future are reminded that such purchase or subscription should be made solely on the basisof the information contained in the prospectus and, if relevant, any supplementary prospectus, to be published by the Companyor a member of the Group, and only after obtaining independent legal, financial and tax advice. You will hold the Information in strict confidence and you will not disclose, redistribute, reproduce, publish, pass on, or otherwise divulge the Information, electronically or otherwise, whether in whole or in part or directly or indirectly (or permit anyof the foregoing) to any other person without the prior written consent of the Company. The Information has not been verified. Each recipient is responsible for making its own decision on the use, accuracy, reliability, fairness, completeness, appropriateness and validity of any Information. Neither the Company nor any of its parent or subsidiary undertakings, or the subsidiary undertakings of any such parent undertakings, or any of such person's respective directors, officers, partners, employees, agents, affiliates or advisers nor any other person makes any representation or warranty of any sort as to, and no reliance should be placed on, the accuracy, completeness, fairness or reasonableness of the Information or the opinions contained in this Presentation or in any other document or information made available in connection with this Presentation. No personshall have any right of action against the Company or any of their respective parent or subsidiary undertakings, or the subsidiary undertakings of any such parent undertakings, or any of such person's respective directors, officers, partners, employees, agents, affiliates or advisers or any other person in relation to the accuracy or completeness of any such information or for any loss, however arising, from any use of this Presentation or its contents or otherwise arising in connection with this Presentation. No duty of care is owed or will be deemed to
In providing this document, neither the Company, nor any of its affiliates, members, directors, officers, partners, employees, agents or advisers undertakes any obligation to provide the recipient with access to any additional information or to update thisPresentation or any additional Information or to correct any inaccuracies in any such Information which may become apparent. The Informationisprovided as at the date of the Presentation, does not purport to be comprehensive, and is subject to change, without notice. Certain industry and market data contained in this Presentation has come from third party sources. Third party industry publications, studies and surveys generally state that the data contained therein have been obtained from sources believed to be reliable, but that there is no guarantee of the accuracy or completeness of such data. While the Company believes that each of these publications, studies and surveys has been prepared by a reputable source, the Company has not independently verified the data contained therein. In addition, certain of the industry and market data contained in this Presentation comes from the Company's own internal research and estimates based on the knowledge and experience of the Company's management in the market in which the Company operates. While the Company believes that such research and estimates are reasonable and reliable, they, and their underlying methodology and assumptions, have not been verified by any independent source for accuracy or completeness and are subject to change without
This Presentation contains statements that constitute forward-looking statements relating to the business, financial performanceand results of the Company and the industry in which the Company operates. These statements may be identified by words such as “may”, “will”, “shall”, “anticipate”, “believe”, “intend”, “project”, “goal”, “expectation”, “belief”, “estimate”, “plan”, “target”,or“forecast” and similar expressions or the negative thereof; or by forward-looking nature of discussions of strategy, plans or intentions; or by their
results, performance or events to differ materially from those described or implied in these statements. Such forward-looking statements are based on numerous assumptions regarding the Company’s present and future business strategies and the environmentin which the Company will operate in the future. Further, certain forward-looking statements are based upon assumptions of future events which may not prove to be accurate and neither the Company, GS nor any other person accepts any responsibility for the accuracy
the Company's expectations with regard thereto or any change in events, conditions or circumstances on which any statement isbased after the date of this Presentation or to update or to keep current any other information contained in this Presentation or to provide any additional information in relation to such forward-looking statements. You are therefore cautioned not to place any undue reliance on such forward-looking statements. Statements as to historical performance or financial accretion are not intended to mean that future performance or future earnings for any period will necessarily match or exceed those of any prior year. Nothing in this Presentation should be construed as a profit forecast. No reliance may or should be placed by any person not attending the Presentation for any purposes whatsoever on the Information contained in this document or any other material discussed at the Presentation. Neither the Company, nor any of its directors, officers, employees, advisers or agents accepts any responsibility or liability whatsoever for or makes any representation or warranty,express or implied, as to the truth, fullness, accuracy or completeness of the Information in this Presentation (or whether anyinformation has been omitted from the presentation) or any other information relating to the Company, whether written, oral or in a visual orelectronic form, and howsoever transmitted or made available or for any loss howsoever arising from any use of the presentationorits contents or otherwise arising in connection therewith. By attending this Presentation, you agree to be bound by the foregoing provisions, limitations and conditions and, in particular, you have represented, warranted and undertaken that: (i) you will observe the foregoing provisions, limitations and conditions; and (ii) you have read and agree to comply with the contents of this disclaimer including, without limitation, the obligation to keep the Information given at the Presentation and this document and its contents confidential.
DISCLAIMER
2
TODAY’S PRESENTERS
3
Guy joined as CEO in January 2014 Joined from Morrison plc, the property services provider to the public and private sectors, where he was CEO for 5 years Prior to this he was Managing Director of the Built Environment at Amey Guy previously worked for The Berkeley Group, General Electric and Rolls-Royce He holds an MA in Engineering Science from the University of Cambridge, a PhD in applications of artificial intelligence, and is a Chartered Engineer John joined as CFO in June 2015 Previously was CFO for over 10 years at Northgate Information Solutions Ltd, a FTSE 250 organisation listed on the LSE before it was acquired by KKR in 2008 Prior to this he was CFO of Subterra Ltd, a subsidiary of Thames Water plc which delivered engineering services to businesses across Europe He is a fellow of the Institute of Chartered Accountants, has a first class degree in Finance, and a background in corporate finance
Guy Wakeley Chief Executive Officer John Stier Chief Financial Officer
MATT PORTER MANAGING DIRECTOR INTELLIGENT SOLUTIONS
Intelligent Solutions Operations
LIAM MCGRATH MANAGING DIRECTOR GROUP OPERATIONS
5
EQUINITI TAKES PRIDE IN BEING PART OF UK CORPORATE HISTORY
6
business lines
lines and trusted brands with long heritage, reputation of reliability and consistent track record
1 2 Lloyds Bank Registrars (since 1957) Government Paymaster General (since 1836)
service 70% of the FTSE100 as well as large Government departments
WHAT WE DO
H1 2015 REVENUE SHARE1
INVESTMENT SOLUTIONS REGISTRATION SERVICES Registration Shareholder services Corporate actions and dividends EMPLOYEE SERVICES Employee benefit schemes Employee share plans INVESTMENT SERVICES Retail investor services Executive share dealing Wealth management solutions White label share dealing International payments
BnPENSION SOLUTIONS Pension administration to public and private sectors Pension administration software Data analytics INTELLIGENT SOLUTIONS Loan administration Enterprise workflow & case management Data analytics
EQUINITI PROVIDES SERVICES AND SOLUTIONS THAT SUPPORT COMPLEX AND REGULATED PROCESSES…
MARKET POS.
26% 40% 32%
7
Technology-led End-user Engagement Data-driven Payments Processing Regulated, Embedded Processes
Source: Management information, management estimates
#1 #1 #4 #2 …THAT SHARE A SET OF COMMON CAPABILITIES
SHARE
49% 25% 7% 15%
#1 #4
10%
KEY SERVICES
FTSE100 REGISTERS PUBLIC SECTOR COMPLAINTS, CASE MANAGEMENT, AND REGULATORY SERVICES
Investment Solutions (32%)1 Pension Solutions (40%)1 Intelligent Solutions (26%)1
Registration Services Employee Services Investment Services
Macro-economic recovery driving capital markets activity, investor confidence and increase in interest rates
Pension reform to address demographic changes
Regulation & compliance across all markets
Outsourcing of complex activities to technology partners
Digitalisation driving channel shift
OUR MARKETS ARE LARGE AND SUPPORTED BY SECULAR AND RESILIENT TRENDS
8
1 2 3 4 5
Source: Management estimates 1. Percentage contribution of H1 2015 total reported revenues (Interest Income contributed 2%)
Total Market Size = £3.9bn
OUR KEY ASSETS
SCALE PROVIDER OF SOLUTIONS TO LARGE CORPORATES AND GOVERNMENT, FACILITATING MIDDLE-OFFICE INTERACTIONS WITH THEIR EMPLOYEES, SHAREHOLDERS, CUSTOMERS AND CITIZENS
CLIENTS
>20 YEARS
AVERAGE FTSE 100 SHARE REGISTRAR RELATIONSHIP
INVESTED BETWEEN 2007 - 2014
(excl. M&A)
SHAREHOLDER RECORDS HELD
PAYMENTS MADE EACH YEAR
RETAIL CLIENTS1
SELFTRADE
ACQUISITION COMPLETED INTERACTIONS WITH
SHAREHOLDERS / PENSIONERS
1.1m
EMPLOYEES IN SHARE PLANS
LONG-TERM, HIGH-FIDELITY CUSTOMERS WELL-INVESTED, SCALABLE TECHNOLOGY OPPORTUNITY IN D2C ACCESS TO NEW MARKETS
9
Source: Management information
NEW MARKETS SUCCESSFULLY ENTERED IN 2014
RELATIONSHIP WITH
OF THE FTSE 100
ACQUIRE AND DEVELOP
NEW CAPABILITIES
LONG-TERM, HIGH-FIDELITY BLUE CHIP CUSTOMERS
1
INVESTMENT HIGHLIGHTS
A LEADER IN LARGE AND GROWING MARKETS
2
WELL-INVESTED, SCALABLE AND MODERN PROPRIETARY TECHNOLOGY
3
STRONG M&A TRACK RECORD, ADDING CAPABILITIES AND PROPOSITION
6
RESILIENCE, PROFITABILITY AND CASH GENERATION
4
MULTIPLE GROWTH OPPORTUNITIES AND STRONG MOMENTUM
5
10
Source: Management information
0% 5% 10% 15% 20% 25% 30% 35% 40% Top 24 Accounts Other Corporates Government¹ Consumer²
LONG-STANDING BLUE-CHIP RELATIONSHIPS DIVERSE CUSTOMER BASE -% OF TOTAL REVENUE BY CUSTOMER TYPE
LONG-TERM, HIGH-FIDELITY BLUE CHIP CUSTOMERS
Average FTSE 100 registry client relationship >20 years There were no discontinuing clients in 2014 and H1 2015 with revenues greater than £250k
Corporates
SUPPLEMENTED BY NEW CUSTOMER WINS
11
29 18 10 67 11 15 21 12 32 10 58 8 16 10 49 53 20 25 25 2 1 1 <1 <1 1 1 1 30
Years in relationship
Source: Management information
1
2
HIGH BARRIERS TO ENTRY UNIQUE POSITIONING MARKET POSITION
FTSE 100 8 million pension scheme members REGISTRATION SERVICES #1 EMPLOYEE SERVICES #1
PENSION SOLUTIONS #2
INVESTMENT SERVICES #4
CUSTOMER STICKINESS TECHNOLOGY OPERATIONAL EXPERTISE
1.1 million employees in share plans 350,000 retail customers
High Scalable Technology Platforms Focus on Complex Regulated Processes High Low Low
12
A LEADER IN LARGE AND GROWING MARKETS
Source: Management information, Management estimate
PUBLIC SECTOR PENSION SOLUTIONS #1
WELL-INVESTED AND SCALABLE PROPRIETARY TECHNOLOGY
Custody and settlement, investment and wealth management Compendia pension administration and payroll Share registration, dividend and shareplan administration Enterprise workflow & Case and complaints management
FOUR MAIN PLATFORMS
WELL-INVESTED £85m+1 investment between 2007 and 2014 has strengthened Equiniti’s market-leading platforms SCALABLE Capacity across all platforms results in low marginal costs as growth accelerates FLEXIBLE Proprietary platforms can be adapted and white– labelled to facilitate provision of diverse data- intensive solutions SECURE AND RESILIENT Data centres that have been configured for security, resilience and scale
13
Source: Management information
OUR TECHNOLOGY IS AN ENABLER TO DRIVE US FORWARD IN A WORLD INCREASINGLY FOCUSED ON DIGITAL TRADING AND STRATEGIC USE OF DATA
3
14
+10% revenue growth1
(2012-14 CAGR)
£82 million in EBITDA1
(LTM Jun-2015)
>100% average free cash flow conversion2
1. Figures shown include standalone MyCSP estimated revenues of £22.8m calendarised to December 2012, £38.8m calendarised to December 2013, and £50.7m calendarised to December 2014. Figures shown include standalone MyCSP estimated EBITDA of £0.5m calendarised to December 2012, £7.9m calendarised to December 2013, and £12.7m calendarised to December 2014. MyCSP has been consolidated by Equiniti from Sept-2014 upon reaching 51% ownership in MyCSP; for 2014, £11.1m and £5.6m have been consolidated in Adjusted Revenue and Adjusted EBITDA and for H1-2015, £30.8m and £7.4m have been consolidated in Adjusted Revenue and Adjusted EBITDA. Calendarisation is based on monthly management accounts. 2. 2012-14 Free cash flow conversion defined as (EBITDA + ΔNWC) / EBITDA. Free cash flow conversion shown here is based on EBITDA pre-exceptionals that includes MyCSP as reported (consolidated as of September 2014; not illustrative combination as shown on the revenue and EBITDA charts above).
£350 million in revenues1
(LTM Jun-2015)
+7% organic revenue growth1
(Average 2012-13, 2013-14 Organic Growth)
>20%1 EBITDA margins
(in 2012, 2013, 2014)
RESILIENT GROWTH, PROFITABILITY AND CASH GENERATION
4
15
ILLUSTRATIVE 2014 REVENUE BREAKDOWN
focus, innovation, technology platforms)
scalable, competitively priced
Santander, L&G, Citi, M&S, RMG)
relationship building for new clients
DIFFERENTIATED VALUE PROPOSITION DRIVES ORDER INTAKE MOMENTUM
Strong order intake
RESILIENT GROWTH, PROFITABILITY AND CASH GENERATION
4
RECURRING AND VISIBLE REVENUES AND STRONG ORDER MOMENTUM
Long-term Contracted Project Transactional Interest Contracted Behaviourly Recurring Long-term Contracted Project Transactional Interest Contracted Behaviourly Recurring Other
NEW WINS CROSS SELL, UPSELL ACCESS NEW MARKETS D2C 26 (54%) main market mandates won in 2014 There were no discontinuing clients in 2014 and H1 2015² Track record of cross- selling with average of
revenue¹ 20% growth from strategic clients in H1 2015 19 new markets identified 5 new markets successfully entered in 2014 Acquire and develop new capabilities 350,000 retail clients Selftrade acquisition completed Interactions with 27m shareholders/pensioners 1.1m employees in share plans LONG-TERM, HIGH-FIDELITY CUSTOMERS WELL-INVESTED, SCALABLE TECHNOLOGY
INVESTED BETWEEN 2007 - 2014
MULTIPLE GROWTH OPPORTUNITIES AND STRONG MOMENTUM
5
16
Source: Management information 1. Total customer revenue as a multiple of core share registration revenue (2014, FTSE 100) 2. With revenues greater than 250k
17
KEY INITIATIVES IN 2014-2015
Clear focus on our clients through our key account programme. Build sales specialism in products/services Strong alignment between Accounts and Sales to support cross-selling, and
Focus on sales performance Good momentum build over the last 18 months Continuing investment in CRM, MI, knowledge management, tools and processes Strong qualification, governance and consistent processes
Key Accounts (24 strategic, 100 corporate/PS) c50 Client Account Managers c25 Sales Solutions and Operations (Solutions, Innovation, Bid Management, Governance, CRM, MI) New Business Strategic BPO New Business Pension Solutions New Business Intelligent Solutions New Business Investment Solutions Clients c50 New Business Sales Operational focus Strategic BPO Operational focus Pension Solutions Operational focus Intelligent Solutions Operational focus Investment Solutions c30 Marketing Markets, Strategic Positioning, Digital, PR, Comms Operations and Support (Delivery, SMEs, PMs, Transformation, IT, HR, legal, finance/commercial)
OUR INTEGRATED SALES ENGINE TO DRIVE CROSS SELL AND UPSELL
Source: Management information
5
46% 50% 4% 100% B2B B2B2C D2C Total 1x
Share Registration Other Reg. Services Employee Services Investment Services Pension Solutions Total
18
Cross Selling and Up Selling Across Services1 Cross Selling and Up Selling Across Channels1
SHARE DEALING SAYE/EXECUTIVE
Source: Management information
THE “X-FACTOR”
AVERAGE REVENUE PER FTSE 100 CLIENT WAS APPROX. 5X SHARE REGISTRATION REVENUES¹
5
19
THE “X-FACTOR” FOR OUR KEY ACCOUNTS
TOTAL REVENUE / CORE SHARE REGISTRATION REVENUE BY CLIENT (2014, CLIENTS OF THE 24 KEY ACCOUNTS WITH SHARE REGISTRATION SERVICES1)
0x 5x 10x 15x 20x Median = 5.2x
Source: Management information
Highest multiples (truncated for clarity of presentation) are 41.0x and 18.9x, respectively
5
Nat West Exec Dealing
Executive share dealing
ICS Computing
Case management, payroll services, near-shore BPO services
Hazell Carr
Regulatory resources
ProSearch
Asset Reunification services
STRONG M&A TRACK RECORD, STRENGTHENING PROPOSITION AND ADDING CAPABILITIES TO GROW
20
Investment Solutions Pension Solutions Intelligent Solutions
David Venus
Company secretarial services
Xafinity Group
Pension solutions
360 Clinical
Medical revalidation platform and services
Peter Evans
Financial services software
Prism CoSec
Company secretarial services
Invigia
Complaints handling software
2008 2009 2010 2011 2012 2013 2014 2015
Pancredit
Loan Administration
6
Source: Management information
JP Morgan CDS
Executive corporate dealing services
Killik Global Share Plans
Executive share plans
Transglobal Payment Solutions
International Payments
Selftrade
Online share execution platform
Strictly confidential
21
Our strategy is to drive superior organic growth by leveraging our technology platforms into our unparalleled customer base
OUR OPERATING MODEL
REGISTRATION SERVICES
CLIENTS
KEY ACCOUNTS MANAGEMENT EMPLOYEE SERVICES INVESTMENT SERVICES PENSION SOLUTIONS INTELLIGENT SOLUTIONS GROUP TECHNOLOGY OTHER SHARED CENTRAL FUNCTIONS (HR, Finance, GPMO, Marketing, etc.) GROUP OPERATIONS (OFFSHORE) INVESTMENT SOLUTIONS
23
Source: Management information
GROUP OPERATIONS (ONSHORE)
OUR FOOTPRINT: OVER 20 SITES IN THE UK AND 1 IN INDIA
24 1
2
3 5 6 7 8 9 10 11 17
Investment Solutions Pension Solutions Intelligent Solutions Central
1
2
9 3 5 6 7 8 10 11 21 20 19 18 17 13 16 12 22
14
14 23
Legend: London Crawley Birmingham Worthing / Lancing Belfast
1 3 4 2 5
Five Hubs
Source: Management information
4
24
14
4 15
Stirling (Pensions Solutions) Edinburgh (Registration Services, Key Account Managers) Belfast (PSTP & People Services) Leeds (Intelligent Solutions, Pension Solutions) Fleetwood (Pension Solutions) Preston (Pension Solutions) Stafford (Pension Solutions) Liverpool (MyCSP and Pension Solutions) Newcastle (MyCSP) Cheadle (MyCSP) Birmingham (Contact Centre, Registration Services, Pensions Solutions, Customer and Telephony) Ipswich (Employee Services) Crawley (Pension Solutions) London (Head Office, Pension Solutions, Investment Services. Investor Analytics, Registration Services, PSTP, Wealth Services) Worthing (Investment Solutions, MyCSP, Print and Mail) Lancing (Registration Services, Investment Services, Employee Services) Farnborough, (Pension Solutions) Walton-on-Thames (Complaints Mgmt.) Bath (Pension Solutions) Bristol (Pension Solutions) Cardiff (Xanite Platform) Chennai (PSTP & Group IT Services) Reading (Pension Solutions, Hazell Carr) Worcester (Pension Solutions)
12 13 16 18 19 20 21 22 23 24 14 15
Total: 3,853 Group Operations : 1,332 Headcount (Jun-2015)
25 1
2
3 5 6 7 8 9 10 11 17
Investment Solutions Pension Solutions Intelligent Solutions Central
1
2
9 3 5 6 7 8 10 21 20 19 22
14
Legend: London Crawley Birmingham Worthing / Lancing Belfast
1 3 4 2 5
Five Hubs
Source: Management information
4
24
14
4
Stirling (Pensions Solutions) Edinburgh (Registration Services, Key Account Managers) Belfast (PSTP & People Services) Leeds (Intelligent Solutions, Pension Solutions) Fleetwood (Pension Solutions) Preston (Pension Solutions) Stafford (Pension Solutions) Liverpool (MyCSP and Pension Solutions) Newcastle (MyCSP) Cheadle (MyCSP) Birmingham (Contact Centre, Registration Services, Pensions Solutions, Customer and Telephony) Ipswich (Employee Services) Crawley (Pension Solutions) London (Head Office, Pension Solutions, Investment Services. Investor Analytics, Registration Services, PSTP, Wealth Services) Worthing (Investment Solutions, MyCSP, Print and Mail) Lancing (Registration Services, Investment Services, Employee Services) Farnborough, (Pension Solutions) Walton-on-Thames (Complaints Mgmt.) Bath (Pension Solutions) Bristol (Pension Solutions) Cardiff (Xanite Platform) Chennai (PSTP & Group IT Services) Reading (Pension Solutions, Hazell Carr) Worcester (Pension Solutions)
12 13 16 18 19 20 21 22 23 24 14 15
BIRMINGHAM
centre
11 18 17 12 14 23 15 13 16
Investment Solutions Pension Solutions Intelligent Solutions Central
CENTRES OF EXCELLENCE
CUSTOMER CONTACT
26 1 3 5 6 7 8 9 10 11 17
Investment Solutions Pension Solutions Intelligent Solutions Central
2
22
14
Legend: London Crawley Birmingham Worthing / Lancing Belfast
1 3 4 2 5
Five Hubs
Source: Management information
4
14 Stirling (Pensions Solutions) Edinburgh (Registration Services, Key Account Managers) Belfast (PSTP & People Services) Leeds (Intelligent Solutions, Pension Solutions) Fleetwood (Pension Solutions) Preston (Pension Solutions) Stafford (Pension Solutions) Liverpool (MyCSP and Pension Solutions) Newcastle (MyCSP) Cheadle (MyCSP) Birmingham (Contact Centre, Registration Services, Pensions Solutions, Customer and Telephony) Ipswich (Employee Services) Crawley (Pension Solutions) London (Head Office, Pension Solutions, Investment Services. Investor Analytics, Registration Services, PSTP, Wealth Services) Worthing (Investment Solutions, MyCSP, Print and Mail) Lancing (Registration Services, Investment Services, Employee Services) Farnborough, (Pension Solutions) Walton-on-Thames (Complaints Mgmt.) Bath (Pension Solutions) Bristol (Pension Solutions) Cardiff (Xanite Platform) Chennai (PSTP & Group IT Services) Reading (Pension Solutions, Hazell Carr) Worcester (Pension Solutions)
12 13 16 18 19 20 21 22 23 24 14 15
CARDIFF
Hazell Carr
development
2 1 9 3 5 6 7 8 10 11 21 20 19 18 17 13 16 12 14 23 24 4 15
Investment Solutions Pension Solutions Intelligent Solutions Central
CENTRES OF EXCELLENCE
INNOVATION
27 1 3 5 6 7 8 9 10 11 17
Investment Solutions Pension Solutions Intelligent Solutions Central
2
22
14
Legend: London Crawley Birmingham Worthing / Lancing Belfast
1 3 4 2 5
Five Hubs
Source: Management information
4
14 Stirling (Pensions Solutions) Edinburgh (Registration Services, Key Account Managers) Belfast (PSTP & People Services) Leeds (Intelligent Solutions, Pension Solutions) Fleetwood (Pension Solutions) Preston (Pension Solutions) Stafford (Pension Solutions) Liverpool (MyCSP and Pension Solutions) Newcastle (MyCSP) Cheadle (MyCSP) Birmingham (Contact Centre, Registration Services, Pensions Solutions, Customer and Telephony) Ipswich (Employee Services) Crawley (Pension Solutions) London (Head Office, Pension Solutions, Investment Services. Investor Analytics, Registration Services, PSTP, Wealth Services) Worthing (Investment Solutions, MyCSP, Print and Mail) Lancing (Registration Services, Investment Services, Employee Services) Farnborough, (Pension Solutions) Walton-on-Thames (Complaints Mgmt.) Bath (Pension Solutions) Bristol (Pension Solutions) Cardiff (Xanite Platform) Chennai (PSTP & Group IT Services) Reading (Pension Solutions, Hazell Carr) Worcester (Pension Solutions)
12 13 16 18 19 20 21 22 23 24 14 15
LANCING / WORTHING
hub
benefits and share registration
Investment Solutions Pension Solutions Intelligent Solutions Central
CENTRES OF EXCELLENCE
BACK OFFICE AND FULFILMENT CRAWLEY
excellence for pensions
platform development
Europe’s largest pension scheme
2 1 9 3 5 6 7 8 10 11 21 20 19 24 4 18 17 12 23 16 15 14 13
28 1 3 5 6 7 8 9 10 11 17
Investment Solutions Pension Solutions Intelligent Solutions Central
2
22
14
Legend: London Crawley Birmingham Worthing / Lancing Belfast
1 3 4 2 5
Five Hubs
Source: Management information
4
14 Stirling (Pensions Solutions) Edinburgh (Registration Services, Key Account Managers) Belfast (PSTP & People Services) Leeds (Intelligent Solutions, Pension Solutions) Fleetwood (Pension Solutions) Preston (Pension Solutions) Stafford (Pension Solutions) Liverpool (MyCSP and Pension Solutions) Newcastle (MyCSP) Cheadle (MyCSP) Birmingham (Contact Centre, Registration Services, Pensions Solutions, Customer and Telephony) Ipswich (Employee Services) Crawley (Pension Solutions) London (Head Office, Pension Solutions, Investment Services. Investor Analytics, Registration Services, PSTP, Wealth Services) Worthing (Investment Solutions, MyCSP, Print and Mail) Lancing (Registration Services, Investment Services, Employee Services) Farnborough, (Pension Solutions) Walton-on-Thames (Complaints Mgmt.) Bath (Pension Solutions) Bristol (Pension Solutions) Cardiff (Xanite Platform) Chennai (PSTP & Group IT Services) Reading (Pension Solutions, Hazell Carr) Worcester (Pension Solutions)
12 13 16 18 19 20 21 22 23 24 14 15
and support staff
business
7 ITIL
CHENNAI
2 1 9 3 5 6 7 8 10 11 21 20 19 18 17 13 16 12 14 23 24 4 15
Investment Solutions Pension Solutions Intelligent Solutions Central
OFFSHORE OPERATIONS
Shareholder Processing Pensions Payroll (annuities) Employee Services Client Task Delivery (reconciliations) HR Payroll Pensions Administration* Business Processing* Pensions Payroll (other)* Investment Services (other)* Roles off-shored by end 2015 Potential scope for off-shoring
RATIONALE INITIAL IMPLEMENTATION ACHIEVED Drive cost saving Increase scalability Reduce time to market Secured prime location in Chennai Rapid scaling of team Established capability Established strong basis for further off- shoring across technology and
24/7 availability 40 to 400 321 degrees, 123 masters £2.8m saved in tech, £450k in
THE OFFSHORING OPPORTUNITY
CURRENT VS. POTENTIAL PROCESSING ROLES OFF-SHORED (% OF FTE IN SCOPE, AS OF END 2015)
80% 75% 50% 50% 40% 5% 0% 0% 0% 29
Source: Management information * Indicative only: detailed scoping has not yet been undertaken across these areas and off-shoring will depend on client permissions, system improvements and standardisation. Off-shoring in Pensions Administration is unlikely before 2017
FOCUS ON OPERATIONAL EXCELLENCE
KPIs, MI & REPORTING DASHBOARDS SERVICE EXCELLENCE
CENTRALISED EXCELLENCE
years of tenure; >80% retention)
CUSTOMER EXPERIENCE
Award winning contact centre NPS1 of 37% SLA’s on Green 90% satisfaction2 Sigma > 5.43
SCALE
30
Source: Management information
are you with the overall service you received from us today?’
DESCRIPTION Products & Services
services: Includes Hazell Carr and Invigia
‒ Specialist public sector technology: Government service provider for managing large data sets and sensitive content ‒ Complex HR and payroll solutions for both public and private sector clients ‒ Loan administration including mortgage
‒ Data analytics: Asset reunification and identity validation, including big data and single customer view
Market and Competitive Positioning
5% CAGR in 2014-19 – Increase in regulatory scrutiny and scope – Trends towards outsourcing – Rise of social media to drive volumes of complaints – Boom in consumer lending
INTELLIGENT SOLUTIONS
Specialised software and service solutions targeting complex or regulated processes
KEY HIGHLIGHTS
remediation and lending solutions
customer base
#4 COMPLAINTS, CASE MANAGEMENT, AND REGULATORY SERVICES ~10% MARKET SHARE
MARKET POSITION
32
Source: Management information, management estimates
Proprietary technology platforms:
ADJUSTED REVENUE EVOLUTION
80 82 90 41 48 2012A 2013A 2014A H1 2014 H1 2015 17 16 16 7 10 2012A 2013A 2014A H1 2014 H1 2015
ADJUSTED EBITDA EVOLUTION
CAGR: (1)%
Charter Pancredit
OUR PRODUCTS AND SERVICES
33
DESCRIPTION REVENUE SHARE, 20141 HIGHLIGHTS
content using proprietary technology
service provider
solutions de-risking public sector projects Specialist Public Sector Technology
and software to private / public sector clients
payroll solution in the UK Complex HR Solutions
and process know-how to financial institutions and large corporates for complaints processing and case management
management platform
complaints handling system with >70,000 users
reunification and identity validation
for corporates
analytics and single customer view
Registration Services
BEGAN ACTIVITY
Loan Administration Data Analytics
Pancreditplatform
reflecting 25 years of experience
OTHER CASE MANAGEMENT
COMPLAINTS, CASE MANAGEMENT AND REGULATORY SERVICES
KEY CUSTOMERS/ RELATIONSHIPS
Source: Management information
(amortisation of acquisition intangibles and exceptionals)
Proprietary technology platforms:
Charter Pancredit
REVENUE TYPE, 20141
68% PROJECT REVENUES DRIVEN BY REGULATED CASE WORK
34
Contracted Transactional Project REVENUE MODEL
implementation fees
implementation fees
charged on a contract and/or project basis
shares reunited with owners
and screening Specialist Public Sector Technology and Complex HR Solutions Loan Administration Data Analytics
OTHER
COMPLAINTS, CASE MANAGEMENT AND REGULATORY SERVICES
Source: Management information
(amortisation of acquisition intangibles and exceptionals)
ENTERPRISE WORKFLOW & CASE AND COMPLAINTS MANAGEMENT
Scale
clients’ behalf
Customisable solution
Digital
35
Source: Management information
initiatives
FINANCIAL OVERVIEW
37
Source: Management information 1. Figures shown include standalone MyCSP estimated revenues of £22.8m calendarised to December 2012, £38.8m calendarised to December 2013, and £50.7m calendarised to December 2014. Figures shown include standalone MyCSP estimated EBITDA of £0.5m calendarised to December 2012, £7.9m calendarised to December 2013, and £12.7m calendarised to December 2014. MyCSP has been consolidated by Equiniti from Sept-2014 upon reaching 51% ownership in MyCSP; for 2014, £11.1m and £5.6m have been consolidated in Adjusted Revenue and Adjusted EBITDA and for H1-2015, £30.8m and £7.4m have been consolidated in Adjusted Revenue and Adjusted EBITDA. Calendarisation is based on monthly management accounts. 2. Based on average from 2012-2013 and from 2013-2014. 3. Cash conversion defined as (EBITDA pre-exceptionals + ΔNWC) / EBITDA pre-exceptionals. EBITDA pre-exceptionals includes MyCSP since consolidation (from September 2014).
UNDERSTANDING OUR UNDERLYING FINANCIAL PERFORMANCE
38
Source: Management information
Reported Revenue (£m) Adjusted Revenue (£m) Illustrative Combination with MyCSP (£m)
3
– Legacy revenues from discontinued contract – Normalisation of effect of interest rate swaps put in place initially in 2008 – Funds released from unallocated client fund accounts
perimeter of business similar to today over 2012 to 2014
2 1
2012 2013 2014 ’12-’14 CAGR H1 2015
267 275 292 181 244 263 291 181 266 297 322 181
5% 10%
SUMMARY P&L FOR EQUINITI AND MYCSP
39
1. Discontinued Lloyds Wealth Contract, Interest swaps, Interest / balance releases, Xafinity Consulting charge / TSA and SAYE one off releases. 2. Exceptional items amount to £(11.8)m, £(25.0)m, £(12.6)m, £(6.9)m and £(4.5)m in FY12, FY13, FY14, H1 2014 and H1 2015, respectively. EBITDA pre-exceptionals is also before share of profit of associates and before gain on disposal of associates (i.e. the minority interest in MyCSP) in 2014. 3. Full results for MyCSP and not reported by Equiniti. MyCSP has been consolidated only from Sept-2014 calendarised to December. Revenue figures shown include standalone MyCSP estimated revenues
£0.5m calendarised to December 2012, £7.9m calendarised to December 2013, and £12.7m calendarised to December 2014. MyCSP has been consolidated by Equiniti from Sept-2014 upon reaching 51%
Adjusted Revenue and Adjusted EBITDA and for H1-2015, £30.8m and £7.4m have been consolidated in Adjusted Revenue and Adjusted EBITDA. Calendarisation is based on monthly management accounts. 4. For 2014, LTM and H1-2015 illustrative combination with MyCSP excludes the portion of revenue and EBITDA already reported at Adjusted Revenue and Adjusted EBITDA. 5. MyCSP gross revenues adjusted for intercompany eliminations to come to the Illustrative Combination with MyCSP. £ m FY12 FY13 FY14 LTM Jun-15 H1 14 H1 15 YOY '14-'15 Reported Revenue 267 275 292 341 133 181 36% Adjustments1 (23) (12) (1) (1) (0) (0) NM Adjusted Revenue 244 263 291 340 133 181 36% MyCSP3 23 39 51 58 24 31 30% (-) IC Elimination - Pre-acquisition Adjustment5 (1) (5) (6) (3) (3) NM (-) MyCSP Revenues consolidated in Adjusted Revenues NA NA (14) (45) NA (31) NM Illustrative Combination with MyCSP4 266 297 322 350 153 181 18 % £ m FY12 FY13 FY14 LTM Jun-15 H1 14 H1 15 YOY '14-'15 EBITDA pre-exceptionals2 81 76 70 80 29 39 35% Adjustments1 (20) (11) (3) (1) (2) (0) NM Adjusted EBITDA 61 66 67 79 26 38 45% % Margin 25% 25% 23% 23% 20% 21% NM MyCSP3 1 8 13 16 4 7 64% (-) MyCSP EBITDA consolidated in Adjusted EBITDA NA NA (6) (13) NA (7) NM Illustrative Combination with MyCSP4 62 73 74 82 31 38 24% % Margin 23% 25% 23% 23% 20% 21% NM
40
Illustrative Combination with MyCSP Revenue (£m)¹ Illustrative Combination with MyCSP EBITDA (£m)¹ Cash Conversion (£m)²
133
Resilient >20%1 EBITDA margins >100% average cash conversion
241
244 263 291
511 311 266 297 322 391 231 153 181
61 66 67 1 8 62 73 74 26 4 31 38
131 71
MyCSP (non-consolidated, net of intercompany eliminations)1 MyCSP (consolidated)1 Equiniti adjusted1
2012 2013 2014 H1 2014 H1 2015
112% 109% 95% 77% 100%
Source: Management information
December 2014. Figures shown include standalone MyCSP estimated EBITDA of £0.5m calendarised to December 2012, £7.9m calendarised to December 2013, and £12.7m calendarised to December 2014. MyCSP has been consolidated by Equiniti from Sept-2014 upon reaching 51% ownership in MyCSP; for 2014, £11.1m and £5.6m have been consolidated in Adjusted Revenue and Adjusted EBITDA and for H1-2015, £30.8m and £7.4m have been consolidated in Adjusted Revenue and Adjusted EBITDA. Calendarisation is based on monthly management accounts.
September 2014; not illustrative combination as shown on the revenue and EBITDA charts above).
Intercompany Eliminations
RESILIENT GROWTH, PROFITABILITY AND CASH GENERATION
7% average
in 2012-143
41
37 38 37 18 21 4 11 4 2 1 2012A 2013A 2014A H1 2014 H1 2015 41 49 41 22 20 24 25 28 14 14 2012A 2013A 2014A H1 2014 H1 2015 19 25 26 13 21 2012A 2013A 2014A H1 2014 H1 2015 74 77 101 2012A 2013A 2014A H1 2014 H1 2015 96 72 111 62 132 231 391 511 241 311
80 82 90 41 48
2012A 2013A 2014A H1 2014 H1 2015 CAGR: 0%
INTELLIGENT SOLUTIONS –ADJUSTED REVENUES PENSION SOLUTIONS –ADJUSTED REVENUES INVESTMENT SERVICES –ADJUSTED REVENUES EMPLOYEE SERVICES–ADJUSTED REVENUES REGISTRATION SERVICES –ADJUSTED REVENUES
STRONG PERFORMANCE ACROSS ALL SEGMENTS
MyCSP (non-consolidated, net of intercompany eliminations)¹ MyCSP (consolidated)1 Intercompany Eliminations Core registration services Corporate actions
Source: Management information“CORE” REGISTRATION & EMPLOYEE SERVICES AND PENSION SOLUTIONS –RESILIENT GROWTH, HIGH PROFITABILITY AND CASH CONVERSION INVESTMENT SERVICES AND INTELLIGENT SOLUTIONS –“FURTHER GROWTH “ WITH GOOD MARGINS AND CASH GENERATION
COST OPTIMISATION – THE OFFSHORING OPPORTUNITY
42
Source: Management information * Indicative only: detailed scoping has not yet been undertaken across these areas and off-shoring will depend on client permissions, system improvements and standardisation. Off-shoring in Pensions Administration is unlikely before 2017
Drive cost saving Increase scalability Reduce time to market
RATIONALE INITIAL IMPLEMENTATION
Secured prime location in Chennai Rapid scaling of team Established capability
ACHIEVED
Established strong basis for further off-shoring across technology and operations 24/7 availability 40 to 400 321 degrees, 123 masters £2.8m saved in tech, £450k in operations 148 320 Jan-14 Jun-15 >2x
OFFSHORE MONTHLY HEADCOUNT EVOLUTION (IT AND OPERATIONS)
Shareholder Processing Pensions Payroll (annuities) Employee Services Client Task Delivery (reconciliations) HR Payroll Pensions Administration* Business Processing* Pensions Payroll (other)* Investment Services (other)* Roles off-shored by end 2015 Potential scope for off-shoring
CURRENT VS. POTENTIAL OPERATIONS ROLES OFF-SHORED (% OF FTE IN SCOPE, AS OF END 2015)
80% 75% 50% 50% 40% 5% 0% 0% 0%
THE OPPORTUNITY… …DELIVERING ON THE PLAN
STRONG CASH CONVERSION
1. Cash conversion defined as (EBITDA pre-exceptionals + ΔNWC) / EBITDA pre-exceptionals. EBITDA pre-exceptionals includes MyCSP since consolidation (from September 2014). 2. Capital expenditures relate in part to the costs of the ongoing maintenance of the Group’s IT platforms and mainly to the development of new functionality to drive growth. Some of the other major capital expenditures that have been incurred during the periods shown here include those relating to: (1) Compendia Touch, which is a new version of the Group’s proprietary Pensions administration platform; and (2) the new Selftrade web-front end trading platform and its interfaces with Xanite, the Group’s proprietary trading and custody platform. 3. Property, Plant and Equipment includes leasehold improvements, office equipment and fixtures and fixings.
43
Cash Conversion¹ Capex² Working Capital Movement
Strong Working Capital Management Significant Capex Investment During Advent Ownership >100% Average Cash Conversion over 2012-14 and in H1 2015
112% 109% 95% 77% 100% 3 1 7 7 9 9 (7) H1 2014 H1 2015 3 4 4 10 15 17 13 19 21 10 7 (4) 2012 2013 2014 PPE³ Software
2012 2013 2014 H1 2014 H1 2015 5% 7% 8% 4% 7%
Capex as a % of revenue
INTEREST INCOME
44
CONSIDERATIONS
HEDGING POLICY
AVERAGE BALANCES
INTEREST RATES
Year Ended 31 December (£ m) 2012A 2013A 2014A CAGR '12-'14 H1 2014 H1 2015 YOY '14-'15 AVG Balances (£m) client only 671 783 826 11 % 819 1,230 50 % AVG Interest Rate % 0.80% 0.61% 0.70% NM 0.69% 0.52% NM Total Adjusted Interest Income 5 5 6 4 % 3 3 13 % Normalisation (hedge) 5 4 1 NM NM Reported Revenue 10 9 6 (20)% 3 4 11 %
LONG-TERM, HIGH-FIDELITY BLUE CHIP CUSTOMERS
1
INVESTMENT HIGHLIGHTS
A LEADER IN LARGE AND GROWING MARKETS
2
WELL-INVESTED, SCALABLE AND MODERN PROPRIETARY TECHNOLOGY
3
STRONG M&A TRACK RECORD, ADDING CAPABILITIES AND PROPOSITION
6
RESILIENCE, PROFITABILITY AND CASH GENERATION
4
MULTIPLE GROWTH OPPORTUNITIES AND STRONG MOMENTUM
5
51
KEY HIGHLIGHTS
– Long heritage with services since 1957
– Long-standing customer relationships with some
– Strong expansion in add-on services
strong pipeline of employee plans with marketing rights in the employee scheme
84 99 95 47 58 2012 2013 2014 H1 2014 H1 2015
INVESTMENT SOLUTIONS
ADJUSTED REVENUE EVOLUTION ADJUSTED EBITDA EVOLUTION
27 35 27 14 16
2012 2013 2014 H1 2014 H1 2015
CAGR: 0%
54
Source: Management information
Investment Solutions
REGISTRATION SERVICES
DESCRIPTION
Products & Services
– Share registration (contracted ≥ 3years & transactional, B2B & B2B2C) – CoSec – Dividend payment – AGM management – Investor relations and investor analytics (contracted, B2B) – Bereavement (transactional, B2B)
– M&A, rights issues, stock split, etc. (project, B2B) Market and Competitive Positioning
market – Increase in corporate actions (economic recovery) and CoSec (outsourcing); stable share registration
FTSE 250 – Key competitors: Capita and Computershare Registration and maintenance of share register, provision of shareholder services and administration of corporate actions
KEY HIGHLIGHTS
– Visible, high margin and cash generative
– Long heritage with services since 1957
– Long-standing customer relationships with some of largest UK companies
– Strong expansion in add-on services Proprietary technology platform:
56
Source: Management information, management estimates
ADJUSTED REVENUE EVOLUTION
37 38 37 18 21 4 11 4 2 1
2012A 2013A 2014A H1 2014 H1 2015
41 49 41 22 20
CAGR: 0% Core registration services Corporate actions
49% OF FTSE 100 AND 38% OF FTSE 350
SHARE REGISTERS
SHARE REGISTRATION
Scale 18.7m shareholders 70m data records £39bn payments p.a. Performance 1m web site hits per day Sub-second response times Resilience Always-on / real-time
57
Source: Management information
OUR PRODUCTS AND SERVICES
DESCRIPTION REVENUE SHARE, 2014 HIGHLIGHTS
and FTSE 250 companies
customer acquisition channel CoSec and Investor Relations
process
received, allowing it first-hand market opportunities Bereavement Services
the Sirius platform
dividends
and other corporate events
records
wonin 2014 and 17 in 2015 YTD Registration
actions, including rights issues, M&A and other corporate activity
activity revenue per annum1 Corporate Actions Core Registration Services BEGIN ACTIVITY
Proprietary Technology platform:
58
Source: Management information
10 20 30 2001A 2002A 2003A 2004A 2005A 2006A 2007A 2008A 2009A 2010A 2011A 2012A 2013A 2014A
OUR PRODUCTS AND SERVICES – CORPORATE ACTIONS
Highly captive but volatile in nature and with limited visibility
£7.3m £9.1m
Relevant “Flagship” Transactions
RIGHTS ISSUE 2009-10 BARCLAYS RIGHTS ISSUE 2013 PROPOSED TAKEOVER IPO 2013 £5.8m
‘01-’14 Avg excl. 2009 ‘01-’14 Avg incl. 2009 ‘12-’14 Avg
EQUINITI REVENUES FROM CORPORATE ACTIONS IN £M (2001-14)
59
Source: Management information
REVENUE TYPE, 2014
RESILIENCE AND VISIBILITY – 64% CONTRACTED REVENUES, TYPICALLY FOR 3-7 YEARS
60
Contracted Transactional Project REVENUE MODEL
services ; contracts of 3-7 years – Fee is calculated as a function
in the registry
shareholder services (e.g. commissions and charges for dividend cheque reissuances) CoSec and Investor Relations Bereavement Services Registration Corporate Actions Core Registration Services
the corporate action
(contracted)
revenue generated by commission from partner
paid by financial institution
Source: Management information
HIGH MARKET SHARES AND LONG-STANDING RELATIONSHIPS
LONG-STANDING BLUE CHIP RELATIONSHIPS
– 49 of FTSE 100 (49%) – 95 of FTSE 250 (38%) – Listed international companies
10 25 11 21 16 15 25 2 58 49 53 29 18 20
Years of relationship
relationship of >20 years
product for most customers – Equiniti successfully cross- sells to increase customer revenue – Average total revenues of
revenue for FTSE 100 customers (2014)
61
Source: Management information
EMPLOYEE SERVICES
KEY HIGHLIGHTS
DESCRIPTION
Products & Services
plans (Equiniti Premier) – contracted / transactional, B2B2C
Market and Competitive Positioning
market; Favourable regulatory and legislative change, e.g., increases to savings limits – Expected macro-economic recovery, e.g., expected interest rate rise – Demand for self-service functionality driving outsourcing
for UK PLCs (25% market share and 62% win rate1 in 2014)
– SAYE: Capita, Computershare, YBS – SIP: Capita, Computershare, YBS – Executive share plans: Capita, Computershare, Solium, Equatex
#1
IN UK EMPLOYEE SHARE PLANS
25%
MARKET SHARE
MARKET POSITION Administration of employee benefit schemes, employee share plans and saving schemes
Proprietary Technology platform:
63
Source: Management information, management estimates
ADJUSTED REVENUE EVOLUTION
24 25 28 14 14
2012A 2013A 2014A H1 2014 H1 2015
OUR PRODUCTS AND SERVICES
64
DESCRIPTION REVENUE SHARE, 2014 HIGHLIGHTS
, bespoke Executive and Discretionary share plans
efficient way of owning a stake in the company through share incentive plans
most effective communication of an ESP and best new share plan
SIP & Executive Share Plans
employees to save a portion of their gross salary into a fund
company’s shares
position
All Employee Share Plan in the UK
SAYE (Sharesave)
benefits plans
shape benefit selections
the largest Flexible Benefits plans in the UK (Lloyds Banking Group) BEGIN ACTIVITY
Flexible Benefits
SIP, Executive and Other
Proprietary Technology platform:
Source: Management information
REVENUE TYPE, 2014
HIGHLY VISIBLE REVENUE – 78% CONTRACTED
65
Contracted Transactional REVENUE MODEL
Banking Group, who pays Equiniti an intermediary fee (linked to interest rates) which is contracted
commission) following the vesting of
— Administration fee paid by the corporate client (on a per scheme basis, generally over the length of the scheme, c.3 years) — Dealing fees paid by the employee (% commission)
— Administration fee paid by the corporate client — Dealing commissions paid by the executive (% commission)
administration (contracted; paid by the corporate client)
SAYE (Sharesave)
SIP & Executive Share Plan Flexible Benefits
Others
Source: Management information
INCREASE IN INTERMEDIARY FEES
Total SAYE Balances (£m) Blended Rate on SAYE Balances (%) SAYE Revenue – Intermediary Fee (SIF)
674 698 658 692 777 2012 2013 2014 H1 2014 H1 2015 1.63% 1.46% 1.47% 1.38% 1.54% 2012 2013 2014 H1 2014 H1 2015 5 11 10 10 6 2012 2013 2014 H1 2014 H1 2015 Regulatory Changes – Increase to all employee savings limits Intermediary fees paid to hold SAYE balances are linked to interest rates → Forward curve suggests an expected rate increase YoY Growth
66
Source: Management information
£2m £7m Pre Post
Key clients have increased SAYE limits How we monetise these balances
SAYE balances limit from £250 to £300/month SAYE balances limit from £250 to £500/month
Monthly contribution (£m)
1. Administration fee (paid by corporate) for SAYE scheme 2. Fee paid by savings carrier for introducing balances 3. Fees charged on selling shares at the end of the share plan
INCREASE IN SAYE BALANCES DRIVEN BY REGULATORY CHANGES
67
£2m £3m Pre Post
Source: Management information
INVESTMENT SERVICES OVERVIEW
KEY HIGHLIGHTS
position in certificated trading
technology-led providers
employee plans with marketing rights in the employee scheme
DESCRIPTION
Products & Services
B2B2C (contracted / project / transactional)
Market and Competitive Positioning
– Positive market trends: – Macro recovery expected to boost consumer confidence and encourage saving and investment – Trend towards outsourcing from growing interest in self-management and desire for self-service – Regulation – Support from regulatory change (e.g. Retail Distribution Review expected to encourage movement to execution only stockbrokers)
execution-only investing – Key competitors are Hargreaves Lansdown and TD Direct
#4
EXECUTION ONLY RETAIL SHARE DEALING
7%
MARKET SHARE
MARKET POSITION
Provider of retail investor services, executive share dealing, wealth management solutions, white label share dealing and international payments
Payfac
Proprietary technology platforms:
Xanite
69
Source: Management information, management estimates
ADJUSTED REVENUE EVOLUTION
19 25 26 13 21 2012A 2013A 2014A H1 2014 H1 2015
WHAT THE DIVISION DOES
70
DESCRIPTION REVENUE SHARE, 2014¹ HIGHLIGHTS
Dealing Services
investment dealing
and certificated dealing
sensitive trading for corporate executives
for corporates and individuals
execution-only share dealing platform with custody and settlement solutions
Citi on international payments since 2006
countries
success story with Saga
telephony trading services
from nominee, ISA, and SIPP accounts
Shareview) BEGIN ACTIVITY
Proprietary technology platforms:
Xanite Payfac
Specialist Share Dealing International Payments and Wealth Retail Share Dealing
Source: Management information 1. Note Selftrade acquired in 2015 2. Specialist Share Dealing includes Executive Share Dealing, initially acquired in 2011 from NatWest Stockbrokers and also includes certificated share dealing, a key service historically provided by Lloyds Bank, and acquired in 2007
REVENUE TYPE, 2014
89% REVENUES FROM TRANSACTIONAL ACTIVITIES IN A PLATFORM WITH SCALE AND DEPTH
71
Contracted Transactional REVENUE MODEL Specialist Share Dealing International Payments and Wealth
generated via trading commissions and ISA administration fees
trading commissions, inactivity fees, platform fees and trail commissions Retail Share Dealing
via dealing commissions, but also via foreign exchange and custody fees
— Revenue is earned on the FX margin and transaction fees
— Revenues are generated via a combination of shared trading commissions, assets under administration charges and platform hosting and maintenance
Source: Management information
Specialist Share Dealing
“Our heritage in certificated share dealing” International Payments Wealth Solutions
Retail Share Dealing
International Payments
Payfac Platform
D2C markets
(WHITE-LABEL) D2C
WEALTH MANAGER OUTSOURCING
72
PLATFORMS AND CAPABILITIES
International Payments and Wealth Xanite Platform
Source: Management information
THE INTERNATIONAL PAYMENTS OPPORTUNITY FOR EQUINITI
EXISTING CAPABILITY COMPLEX PAYMENT AND ADMINISTRATION ENVIRONMENT IDENTIFIED AS OPPORTUNITY IN STRATEGIC REVIEW LEVERAGE AND MUTUALISE KEY ACCOUNT RELATIONSHIP WITH CITI
73
INTERNATIONAL PAYMENTS
EQUINITI’S PROPOSITION CLIENTS
AGGREGATION OF REQUESTS FOR FOREIGN PAYMENTS 2 PROVIDE FIXED SINGLE CURRENCY PRICE 3 DISTRIBUTION 4
COMPETITORS
CONTRACT WITH CORPORATE CLIENT 1
(EQUINITI’S PARTNER)
Source: Management information
DEMO - CUSTODY, INVESTMENT AND WEALTH MANAGEMENT
Scale
End-to-end solution
for retail investors and corporate clients Digital
74
Source: Management information
KEY HIGHLIGHTS
PENSION SOLUTIONS
DESCRIPTION
Products & Services
– Pension Administration: Fully outsourced administration service – Life and Pensions: Administration and payment services for the Life Insurance segment – NHS: Pension software and specialist administration services
– Projects from the contracted client base – Data Solutions: Complex administration and bulk calculation services to pension schemes – Pension Software: Pension administration software solutions (Compendia)
– 51% owned JV with government providing pension administration services to the Civil Service Market and Competitive Positioning
– Increase in outsourcing trend driven by regulatory change (eg. GMP reconciliation)
is well positioned to take share and grow – Key competitors: Capita, JLT, Towers Watson
Provides pension administration and software solutions, payment services and data quality services to the public sector, life insurers and pension schemes
76
#2 THIRD PARTY ADMINISTRATION ~15% MARKET SHARE
MARKET POSITION
#1 PUBLIC SECTOR
Proprietary technology platforms: ADJUSTED EBITDA EVOLUTION
12 12 22 5 1 8 4 2012A 2013A 2014A H1 2014 H1 2015 13 20 29 9 14 131
ADJUSTED REVENUE EVOLUTION
Source: Management information71
– Visible, high margin and cash generative
– Long heritage with services since 1836
– Long-standing customer relationships with some of largest UK companies
– Strong expansion in add-on services
74 77 101
2012A 2013A 2014A H1 2014 H1 2015
96 72 111 62 132 MyCSP (non-consolidated, net of intercompany eliminations)¹ MyCSP (consolidated)1 Intercompany Eliminations 231 391 511 241 311
OUR PRODUCTS AND SERVICES
77
DESCRIPTION REVENUE SHARE 2014 HIGHLIGHTS BEGIN ACTIVITY
1
administration and software services for a number of public and private sector pension schemes
administration
MyCSP
pension administration services to the Civil Service
Civil Service Pension Scheme
services
which can be customised to efficiently and effectively manage the rules of all pension schemes
schemes for 7m pensioner scheme members in the UK - #3 in pension software
– Prudential administered schemes
– Administering annuity books
space as employers switch from occupational to contract based pensions
bulk calculation services to pension schemes and life insurance companies
supported by market growth and continued GMP reconciliation work
Proprietary technology platforms:
CONTRACTED PROJECT & SOFTWARE
schemes in Europe
Source: Management information
78
TO EACH QUALIFYING EMPLOYEE SINCE 2012
TRANSFORMATION SERVICE LEVEL AGREEMENTS OPERATIONS COST TECHNOLOGY
CUSTOMER OUTCOMES & CULTURE OPERATIONS & TECHNOLOGY
40% UNIT COST
REDUCTION²
BUSINESS PERFORMANCE
13 TO 4
OFFICES
250
NEW EMPLOYEES
SLA’s improved to 98%
31% GROWTH
PRODUCTIVITY EMPLOYEES
15% INCREASE
in employee productivity¹
9 TO 1
PENSION PLATFORMS
1.5m members
OUR PRODUCTS AND SERVICES – MYCSP
CIVIL SERVICE – THE LARGEST PENSION OUTSOURCE CONTRACT EVER TENDERED
Source: Management information, myCSP press release
vesting in 2012, and myCSP was handling same volume of work and servicing same number of members.
service pension scheme.
REVENUE TYPE, 2014
RESILIENCE AND VISIBILITY - 67% CONTRACTED REVENUES
79
Transactional Project Contracted
REVENUE MODEL
– Fixed yearly fee for core administration – Most contracts include variable components based on members or administrative tasks
– Project fees charged on ongoing basis for services provided
– License fees (perpetual or recurring) – Maintenance fees (fixed) – Specific fees for implementation / development projects
MyCSP
upfront
materials basis
CONTRACTED PROJECT & SOFTWARE
– Payroll admin revenue based on number
– Software project income charged on a time and materials basis – Ancillary income charged as cost + pricing
Source: Management information
MARKET GROWTH FUNDAMENTALS
Increased digitalisation of pensions administration platforms Increasing buy in / buy outs transactions of defined benefit pension schemes driving demand for data cleansing and liability calculations Regulation driving implementation of fixed term and flexible and annuity and career average defined benefit Employees increasingly demanding self-service functionality Continued trend towards full pension administration outsourcing Legacy platforms (e.g., AXISe (Aquila) and Profund Classic (JLT)) are becoming obsolete and unsupported
80
Source: Management estimates
LEVERAGE AWARD WINNING TECHNOLOGY
81
MARKET LEADING PENSIONS PLATFORM RECOGNITION BENEFITS
– Rapid and flexible configuration for new clients – Establishment of online & mobile self-service applications
Adapts for multiple devices Use new Compendia web service API’s Push notifications
Rich self service experience
Proprietary technology platforms:
ACCESSING CONSUMER SELF-SERVICE TRENDS
Source: Management information
ORGANIC REVENUE GROWTH
83
£ m FY12 FY13 YOY '12-'13 FY13 FY14 YOY '13-'14 H1 14 H1 15 YOY '14-'15
YoY Growth Rate 2012- 2014 Adjusted Revenue (including consolidated MyCSP contribution) 244 263 8% 263 291 11% 133 181 36% Illustrative Combination with MyCSP 266 297 12% 297 322 9% 153 181 18% Acquisitions LfL Adjustment¹ (3) (12) (11) Illustrative Combination with MyCSP (organic) 266 293 10% 297 310 4% 153 170 11% 7%
COMMENTARY
periods, i.e. the year n perimeter is adjusted to be exactly equivalent to the business perimeter in year n-1
number of legislative changes supporting the markets Equiniti serves like pension changes and SAYE allowances doubling
1. FY 12 to FY13 period adjusted for Xanite (Peter Evans) (acquired in Aug-12), Prism (acquired in Dec-12), and Kilik (acquired in Oct-13). FY13 to FY14 period adjusted for Xanite (Peter Evans) (acquired in Aug- 12), Prism (acquired in Dec-12), Kilik (acquired in Oct-13), Pancredit (acquired in Apr-14), Invigia (acquired in Sep-14), and JPM CDS (acquired in Sep-14). H1 14 to H1 15 period adjusted for Pancredit (acquired in Apr-14), Invigia (acquired in Sep-14), JPM CDS (acquired in Sep-14) and Selftrade (acquired in Feb.15).
84
Source: Management information
Revenue, £ m FY12 FY13 FY14 LTM Jun-15 H1 14 H1 15 Discontinued Lloyds Wealth Contract 9 7 Interest Swap 5 4 1 1 Interest / Balance Releases 6 1 Xafinity Consulting Charge/ TSA SAYE one off release 2 Adjustments 23 12 1 1 EBITDA, £ m FY12 FY13 FY14 LTM Jun-15 H1 14 H1 15 Discontinued Lloyds Wealth Contract 5 4 Interest Swap 5 4 1 1 Interest / Balance Releases 7 1 2 2 Xafinity Consulting Charge/ TSA 1 1 SAYE one off release 2 Adjustments 20 11 3 1 2
FULLY FORMED BOARD OF DIRECTORS
KEVIN BEESTON NON-EXECUTIVE CHAIRMAN Joined in September 2011 JOHN STIER CHIEF FINANCIAL OFFICER Joined in June 2015 VICKY JARMAN
EXECUTIVE DIRECTOR Joined in May 2014 SIR ROD ALDRIDGE OBE INDEPENDENT NON- EXECUTIVE DIRECTOR Joined in March 2010
FTSE 100 company
TIM MILLER INDEPENDENT NON- EXECUTIVE DIRECTOR Joined in February 2015 JOHN PARKER INDEPENDENT NON- EXECUTIVE DIRECTOR Joined in January 2014 HARIS KYRIAKOPOULOS ADVENT NON-EXECUTIVE DIRECTOR Joined in August 2013 86
Source: Management information
GUY WAKELEY CHIEF EXECUTIVE OFFICER Joined in January 2014