PR PRAR ARAM AM 9 9 HO HOSP SPITAL ITAL Analyst lyst Me - - PowerPoint PPT Presentation

pr prar aram am 9 9 ho hosp spital ital
SMART_READER_LITE
LIVE PREVIEW

PR PRAR ARAM AM 9 9 HO HOSP SPITAL ITAL Analyst lyst Me - - PowerPoint PPT Presentation

PR PRAR ARAM AM 9 9 HO HOSP SPITAL ITAL Analyst lyst Me Meeti ting: ng: 4Q1 Q19 9 Resu sult lts 12 12 March ch 20 2020 20 Pro rofessio fessional al Heal althcar thcare e Commu mmunit nity


slide-1
SLIDE 1

PR PRAR ARAM AM 9 9 HO HOSP SPITAL ITAL

Analyst lyst Me Meeti ting: ng: 4Q1 Q19 9 Resu sult lts

12 12 March ch 20 2020 20

slide-2
SLIDE 2

VI VISION SION

&

MI MILE LESTO STONE NES

Pro rofessio fessional al Heal althcar thcare e Commu mmunit nity

ใส่ใจสุขภาพ ดูแลด้วยมืออาชีพ

P. P.2

slide-3
SLIDE 3

Ope perat rational ional Statisti atistics cs & Fin inancial ancial Performance formance 2020 020 Key y Strate rategies gies

2 3

Bu Busine siness ss Upd pdate ate & Proje

  • ject

ct Updat pdate

4

Overview rview & PR9’s s Strength engths

1 Agenda

P. P.3

slide-4
SLIDE 4

Ope perat rational ional Statisti atistics cs & Fin inancial ancial Performance formance 2020 020 Key y Strate rategies gies

2 3

Bu Busine siness ss Upd pdate ate & Proje

  • ject

ct Updat pdate

4

Overview rview & PR9’s s Strength engths

1 Agenda

P. P.4

slide-5
SLIDE 5

Increas reased ed regis istered tered capit ital al to THB 600 m mm 1st

st privat

ate e hospita tal l with 64 S Slice ce CT Scan Implementati lementation

  • n of

Pharm rmacy acy Robot Signed ed Kidney ey refer erral ral MOUs Started rted new buildi ding ng constructio truction 1st

st privat

ate e hospita tal l with 640 S Slice ce CT Scan 500 500 Kidney ey Transp nsplant lant Cases es Started rted using 4D U Ultra rasou

  • und

nd

2016 2016 2018 2018 2017 2017 2013 2013 2004 2004 1992 1992 2001 2001 2005 2005

Started rted hospita ital opera ratio tion, n, with h THB 400 mm regi gister ered ed capita ital Listed ed in the Stock ck Exchange ange

  • f Thailand

land, , with h THB 800 mm regis istered tered capit ital al

2019 2019

Excellen llence ce CG Scori ring ng P. P.5

2010 2010

Accred redit it Effectiv ctive e Status by JCI Accred redited ited CCPC PC for Kidney ey Transp nsplant lant 900 K Kidney ey Transp nsplant lant Cases es

64 Slice CT Scan 4D Ultrasound

Company Milestones

Pharmacy Robot 640 Slice CT Scan MOU – Kidney Referral Kidney Transplant Joint Commission International 2020 2020

Telemedi emedicine cine Platfo form rm

slide-6
SLIDE 6

Company Overview

  • Started hospital operation in 1992 (registered capital of THB 400 mm) by the group of excellence doctors

who had the passion to build a high quality of hospital (Tertiary Care) with the reasonable price

  • Current capacity : 166 IPD beds and 114 OPD Exam rooms
  • JCI Accreditation : with 2 Medical Institutes and 22 Medical Centers

➢ Kidney Disease & Transplant Institutes (JCI CCPC, Clinical Care Program Certification) ➢ Cardiovascular Institutes

  • 4 Core Competency : Kidney / Diabetes / Cardio / Minimal Invasive Surgery
  • Highest number of Kidney Transplant cases among the private hospital in Thailand ( >900 cases)
  • No. of Doctor and Medical Staff :

More than 500 specialist doctors

Dec 2019 Full l Time e Docto tor

113 113

Part t Time e Doctor

  • r

456 456

Consu sult ltant ant

176 176

Nurs rse

351 351

Other er Medical cal Staff ff

493 493

Other er Depar artm tment ent

486 486

Total al

2,07 075

P. P.6

slide-7
SLIDE 7

PR9 Overview Snapshot

2 Medical Institutes plus 22 Medical Centers Medical Accreditation

Technology

Other Key Achievements

✓2010 / 2013 / 2 2016 / 2019 – JCI (4th accredited) ✓2016 / 2019 - CCPC: Kidney ✓2000 - ISO 9001:1994 ✓2003 3 - ISO 9001:2000 ✓2004 / / 2007 2007 - HA Level 3

− 2017

17 : 640 40-sli lice e CT Scan

− 2016

16 : Pharmac macy Robo bot t

− 2005

05 : 64-sli lice ce CT Scan

− 2004

04 : 4D Ultra trasound und

2017:Best Utilization Award AXA Provider Award 2017: Fertility Service Provider of the Year Global Health and Travel Awards 2017

Imaging Center (X-Ray) Mind Center Breast Clinic Hair Center Eye Center Obstetric Gynecology Center Orthopedic Center Medicine Center Surgery Center Pediatrics Center Ear Nose and Throat Center Dental Center Check-Up Center Skin and Cosmetic Laser Surgery Center Physical Therapy & Rehabilitation Center Emergency Center Gastroenterology (GI) and Hepatobiliary (Liver) Center Neurology Center Diabetes & Metabolic Center Thyroid Center

Cardiovascular Institute Kidney Disease & Transplant Institute

W9 Wellness Center Joint Care Center

2019:Thailand Top Company Awards 2019: Healthcare Sector (2nd year) Business+ magazine & University of the Thai Chamber of Commerce 2019:Excellent CG Scoring The Stock Exchange of Thailand & Thai Institute of Directors

P. P.7

2019:Good Governance Hospital Certificate Department of Internal Trade, Ministry of Commerce 2019:Thailand’s Most Admired Company: No.4 in Private Hospital Sector BrandAge magazine 2019:Muang Thai Life Assurance Hospital Awards 1St Runner Up : Innovations Hospital Awards

slide-8
SLIDE 8

PR9’s Strengths

➢ Comp

mplex lex Med edical cal Tr Trea eatments tments

  • Tertiary-care hospital with world class medical quality & Excellence Doctors

JCI Accreditation plus specialty accreditation (Kidney Transplant Institute)

➢ Value

ue fo for Money ey Ser ervice vices s

  • PR9’s Pricing policy with International Standard of tertiary care and high class service quality

=> Good Governance Hospital Certificate: Department of Internal Trade, Ministry of Commerce

➢ Strate

rategic gic Lo Locat ation ion in New New CB CBD

  • Prime location with strong healthcare demand and promising growth opportunities

=> High density populated area (office building / residential commute / embassy / life-style center etc.), including the new Chinese expat community

P. P.8

slide-9
SLIDE 9

Complex Medical Treatments & Excellence Doctors “โรคซับซ้อน โรคเรื้อรัง เราเชี่ยวชาญ” ด้วยทีมแพทย์เฉพาะทาง มากกว่า 500 ท่าน

P. P.9

slide-10
SLIDE 10

JCI Accreditation

JCI Accreditation - Hospital Program Since 2010 The 4th Accredited : 22 November 2019 Clinical Care Program Certification: Kidney The 2nd Accredited : 26 November 2019

P. P.10 10

slide-11
SLIDE 11

Value for Money Services

One of our ur philosophy losophy : W : We ai aim m to deli liver ver excell ellence ence medica ical l car are e in considerat sideration ion of “Val alue ue for r Money ey” for r our ur pat atients ients

P. P.11 11

Rec ecei eived ved the e “Gr

Green een-Rate Rated” Ho

Hospital al

From Departme artment nt of Intern rnal al Trade ade, , Ministr istry of Commerce rce

: Offer er Frien endly dly Medic edicine ine Pricing cing for the e Patients ents

https: s://hospi hospita tals. ls.di dit. t.go go.t .th/a h/app pp/dr drug_ g_pr price_sea ice_search ch.p .php hp

slide-12
SLIDE 12

Value for Money Services

Date: te: 19 Decemb ecember er 2019

Received “GGH GGH (Good Governance Hospital) certificate”

From Mr. . Ju Jurin La Laksan sanaw awisit isit, , De Deput uty y Prime e Minis ister er and Minist nister er of Comme merc rce e

P. P.12 12

slide-13
SLIDE 13

Strategic Location in New CBD

Lo Locat ated ed in New ew CBD area ea & New ew China-Tow

Town n (Hua

uai Khwang ng-Ra Ratcha chada da)

Note (1): Include Huaykwang, Makkasan, Klong Teoy Nuea, Klong Tun Nuea, Bangkapi, Dindang area

P. P.13 13

slide-14
SLIDE 14

Ope perat rational ional Statisti atistics cs & Fin inancial ancial Performance formance 2020 020 Key y Strate rategies gies

2 3

Bu Busine siness ss Upd pdate ate & Proje

  • ject

ct Updat pdate

4

Overview rview & PR9’s s Strength engths

1 Agenda

P. P.14 14

slide-15
SLIDE 15

73.9 .9 157.2 .2 284.5 .5

  • 0.05

0.05 0.15 0.25 0.35 0.45 0.55 0.65 0.75 0.85 0.95 0.0 100.0 .0 200.0 .0 300.0 .0 400.0 .0 4Q20 Q2018 4Q20 Q2019 2018 2019 25.8 .8 133. 3.3 371.5 .5 511. 1.2

  • 0.05

0.05 0.15 0.25 0.35 0.35 0.45 0.55 0.65 0.75 0.85 0.95 0.0 100.0 .0 200.0 .0 300.0 .0 400.0 .0 4Q20 4Q2018 4Q20 4Q2019 2018 2019 712.4 739.1 0.0 500.0 .0 4Q20 Q2018 4Q20 Q2019

Financial Summary

PR PR9 9 repo porte rted d tot

  • tal

al medical dical revenue venue in 2019 2019 of Baht t 2,848.5 .5 millio ion, , an increase ease of 5.5% % from m 2018

  • 2018. As a resu

sults lts of an increas ease e of OPD D revenue enue 6.0% % yoy, , while e IPD D revenue enue in 2019 2019 slightly ightly increa reased sed at 4.8% % yoy.

Medi dica cal l revenue venue from m intern ernatio ational al patie ients nts grew w 12.5% % yoy. .

While e insu surance ance and corporate porate contra tract ct payme ment nt method thods keep eep grow

  • win

ing g at 14.9% % and 8.7% % yoy, respect spective vely ly as a resu sult lt of market ketin ing g campa paig igns s and marke ketin ting g activ ivit ities ies.

Medica ical Revenue EBITDA Net Profi fit

▪ PR9 repo

porte rted d EBITDA DA in 2019 of Baht t 511.2 million, lion, an increas ease e

  • f 37.6%

% from m Baht t 371.5 5 millio ion in 2018, , while le the e EBITDA DA margi gin n were e 17.7% % in 2019 and 13.6% % in 2018. . This is was mainly ly from m the e higher her recor cord d of one-time me expe pense nses s in 2018.

▪ In 2019,

, PR9 repor ported ted profi fits ts for the e perio iod d Baht t 284.5 million, lion, an increas ease e of 80.9% % from m Baht t 157.2 2 millio ion in 2018, , repres presentin nting g the e net t profi fit margin gin for the e period riod of 9.8% % and 5.8% % respe spectively. ctively.

18.6% 538.8 .8 0.0 500.0 .0 2018 2019 2,701.1 .1 2,848.5 .5 3.6% 17.7% 13.6% 17.7% 18.8% 514.3 .3 10.6% 306.6 .6

  • 4.5%

5% 9.8% 5.8% 9.8% 10.9% 296.7 .7 P. P.15 15 19.7% 142.2 .2

  • 32.7

.7 11.9% 85.7

slide-16
SLIDE 16

Total Revenue

P. P.16 16

Total al Re Revenu enue

349.1 352.6 388.1 404.6 374.3 376.0 419.1 414.8 1,494.3 .3 1,584.2 .2 293.3 283.0 322.7 307.9 320.9 294.7 324.4 324.3 1,206.8 .8 1,264.3 .3 10.9 6.4 5.2 9.8 9.1 9.1 9.7 13.3 32.4 41.2

1Q18 1Q18 2Q18 2Q18 3Q18 3Q18 4Q18 4Q18 1Q19 1Q19 2Q19 2Q19 3Q19 3Q19 4Q19 4Q19 2018 2019 OPD Re OPD Reve venue IPD PD Reve evenue nue Other Other r reve evenue nue

Unit: t: THB mm

(45%) (55%) (44%) (56%) (46 46%) %) (54 54%) %) (45%) (55%) (43%) (57%) (46 46%) %) (54 54%) %) (45%) (55%) (44 44%) %) (56 56%) %)

653.3 642.0 716.0 722.3 704.3 679.8 2,733.5

2,889.7 9.7 752.4

(44%) (56%)

+4.2% % YOY +5.7% % YOY

753.2

(44 44%) %) (56 56%) %)

slide-17
SLIDE 17

Tot

  • tal

al Rev even enue ue +4.2% Medi dical cal Revenue ue +3.7 .7% OPD +2.5% IPD +5.3 .3%

612.7 644.2 109.6 108.2

4Q18 4Q19

Thai Inter

+5.1 .1%

  • 1.3%

Revenue Breakdown : 4Q18 & 4Q19

Unit: it: THB mm

Tot

  • tal

al Revenue venue

535.9 538.1 128.4 157.6 58.0 56.7

4Q18 4Q19

Self Pay Insurance Contract Comp.

  • 2.2%

+0 +0.4 .4% +22 22.7%

8% 18 18% 74 74% 8% 8% 21% 21% 72% 72%

404.6 414.8 307.9 324.3 9.8 13.3 4Q18 Q18 4Q19 Q19 OPD OPD IPD IPD Oth Other rev er rev.

45 45% 55 55%

By Payor

  • r Revenue

venue By Nationality ionality Reve venue ue

44% 44% 56% 56% 86 86% 15% 15% 85% 85%

722.3 752.4

P. P.17 17

14 14%

slide-18
SLIDE 18

Total tal Revenue ue +5.7% Medi dical cal Revenue ue +5.5% OPD +6.0% IPD PD +4.8% 8%

2,306.2 2,404.1 395.0 2018 2019

Thai Inter

+4.2% +12.5%

Revenue Breakdown : 2018 & 2019

Unit: it: THB mm

Tot

  • tal

al Revenue venue

2,046.3 2,105.1 505.7 581.2 149.2 162.2 2018 2019

Self Pay Insurance Contract Comp.

+8.7% +2.9 .9% +14.9%

5% 19% 19% 76% 76% 6% 20 20% 74 74%

1,494.4 .4 1,584.2 .2 1,206.8 .8 1,264.3 .3 32.0 41.2 2018 2019 OP OPD IPD IPD Oth Other r er rev ev.

45% 45% 55% 55%

By Payor

  • r Revenue

venue By Nationa ionality lity Reve venue nue

45 45% 55 55% 16% 16% 84% 84% 15 15% 85% 85%

2,733.2 .2 2,889.7 .7

P. P.18 18

444.4

slide-19
SLIDE 19

115 115 105 105 106 106 117 117 116 116

4Q1 4Q18 1Q1 1Q19 2Q1 2Q19 3Q1 3Q19 4Q1 4Q19

Key Operational Volume

Unit: ’000 visits

OPD Visits

OPD

+0.9% % (YOY)

IPD Average Daily Census (ADC)

105 105 106 106 91 91 109 109 107 107

4Q1 4Q18 1Q1 1Q19 2Q1 2Q19 3Q1 3Q19 4Q1 4Q19

IPD

+1.3% % (YOY)

P. P.19 19

slide-20
SLIDE 20

Occupancy Rate : Normal Ward, ICU-CCU

125 125 142 142 142 142 142 142 142 142 142 142 142 142 24 24 24 24 24 24 24 24 24 24 24 24 24 24

P. P.20 20 125 125 142 142 142 142 142 142 142 142 142 142 142 142 142 142 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 74.3 .3% 55.9 .9% 70.0 .0% 61.5 .5% 61.4 .4% 52.4 .4% 64.6 .6% 62.5 .5% 73.6 .6% 68.3 .3% 74.2 .2% 74.3 .3% 77.8 .8% 72.7 .7% 73.4 .4% 74.7 .7%

1Q1 1Q18 2Q1 2Q18 3Q1 3Q18 4Q1 4Q18 1Q1 1Q19 2Q1 2Q19 3Q1 3Q19 4Q1 4Q19 Normal Normal W War ard ICU-CCU ICU-CCU Wa Ward rd Oc Occu cupa pancy Ra y Rate ICU-CCU ICU-CCU Occ Occupa pancy Rat cy Rate

slide-21
SLIDE 21

101.6 98.2 145.9 25.8 143.4 .4 83.9 150.6 133.3 371.5 511.2 15.5 .5% 15.3 .3% 20.4 .4% 20.4 .4% 12.3 .3% 20.0 .0% 17.7 .7% 13.6 .6% 17.7 .7%

1Q2 1Q201 018 2Q2 2Q201 018 3Q2 3Q201 018 4Q2 4Q201 018 1Q2 1Q201 019 2Q2 2Q201 019 3Q2 3Q201 019 4Q2 4Q201 019 2018 2019

EBITDA EBITDA Margin

52.0 50.4 87.3 86.1 35.7 88.8 73.9 157.2 284.5 8.0% 7.8% 12.2 .2%

  • 4.5

.5% 12.2 .2% 5.2% 2% 11.8 .8% 9.8% 5.8% 9.8%

1Q2 1Q201 018 2Q2 2Q201 018 3Q2 3Q201 018 4Q2 4Q201 018 1Q2 1Q201 019 2Q2 2Q201 019 3Q2 3Q201 019 4Q2 4Q201 019 2018 2019

Net Profit Net Profit Margin

197.9 186.9 227.1 225.1 224.8 181.5 237.6 232.3 30.8 .8% 29.4 .4% 32.0 .0% 31.6 .6% 32.3 .3% 27.1 .1% 32.0 .0% 31.4 .4% 31.0 .0% 30.8 .8%

1Q2 1Q201 018 2Q2 2Q201 018 3Q2 3Q201 018 4Q2 4Q201 018 1Q2 1Q201 019 2Q2 2Q201 019 3Q2 3Q201 019 4Q2 4Q201 019 2018 2019

Gross Profit Gross Profit Margin

Profitability : 4Q19 & 2019

Unit: t: THB mm

Gross Profit EBITDA Net Profit

Unit: t: THB mm Unit: t: THB mm

142.2 85.7

3.6% 11.9% 19.7%

538.8

16.4%

57.8

8.5%

111.5

18.6% 10.6%

197.0

29.4% 4%

891.7

836.9 .9

306.6

  • 32.7

876.2 .2 31.3% 3%

296.7

10.9% P. P.21 21

124.6

19.4%

71.5

11.1%

514.3

18.8%

slide-22
SLIDE 22

Balance Sheets

P. P.22 22

2,049 49 1,643 43

2,136 2,862 239 239 211 211

2018 2019

Current A urrent Asset sset PP PPE Other er LT LT Asse Asset

Total l As Assets ets

449 449 523 523

102 102 155 155 3,873 4,039

2018 2019

Current L urrent Liab abil ilit ities Non- Non-Curren urrent t Lia Liabil ilit ities ies Eq Equity ty

Total l Li Liabiliti abilities es & Share areholders' holders' Equi uity

4,424 4,424 4,717 4,717

+726 / (+34.0%)

  • 406 / (-19.8%)
  • 28 / (-11.8%)

+166 / (+4.3%) +74 / (+16.5%) +52 / (+51.3%)

slide-23
SLIDE 23

Balance Sheets Solid d Balance ance Shee eets ts

1,669 69 1,881 81 2,095 95 3,873 73 4,039 39 380 380 413 413 762 762 551 551 678 678 2015 2016 2017 2018 2019 Equity Equity Liabilities Liabilities

Unit: t: THB mm

2,049 2,294 2,857 4,424 4,717

“None of IBD (Interest Bearing Debt) Outstanding”

0.23 23 0.22 22 0.36 36 0.14 14 0.17 17

2015 2016 2017 2018 2019

D/E Ratio io

D/E /E Ra Rati tio

P. P.23 23

slide-24
SLIDE 24

Ope perat rational ional Statisti atistics cs & Fin inancial ancial Performance formance 2020 020 Key y Strate rategies gies

2 3

Bu Busine siness ss Upd pdate ate & Proje

  • ject

ct Updat pdate

4

Overview & PR9’s Strengths

1 Agenda

P. P.24 24

slide-25
SLIDE 25

Brandin ding Di Digit ital al Hospital ital Top

  • p Line

ne Initi tiativ atives es

Top p Li Line e Ini nitiativ tiatives es Digital ital Hosp spital ital Brand anding ing

  • New Marke

rket Penet netra ratio tion

  • Prod
  • duc

uct/Price /Price Custom

  • miz

ization ation

  • Effe

fective ive Brand nd & Mark rket eting ing Comm mmuni unication ation

  • Conve

nversion rsion & Referral ferral

  • CRM & Database

tabase Marketing rketing

  • Optimiz

mize e Clinical nical Outco come me

  • Enhan

hance ce Custo tomer er & Prov

  • vider

der Experien erience ce

  • Improv

rove e Opera ratio tiona nal Eff fficienc iciency

  • High Calib

iber er Doctors

  • ctors & Medica

ical l Expert erts

  • Advan

ance ce Tool and Technol chnology

  • gy
  • Deli

live ver r Service rvices s from

  • m our

r Heart rt

  • Great

eat Spac ace & Fac acil ility ity

  • New Healt

lthc hcar are Lifest estyle yle Comm mmuni unity ty

  • Being

ng Loved ved by Commun mmunity ity

PR9 : 2020 KEY STRATEGIES

P. P.25 25

slide-26
SLIDE 26

P. P.26 26

Top Line Initiatives

Network

Expansion &

Cooperation Corporate & Insurance Coverage

Int’l Patient

Expansion

1.New Market Penetration 2.Product / Price Customization (Matching) 3.Effective Brand & Marketing Communication (Online & Offline Activities) 4.Conversion and Referral 5.CRM and Database Marketing

Top Line Initiatives : 2020

Target rget Segm gment ent

slide-27
SLIDE 27

Dig igital ital Ho Hospital pital

Optimiz imize e cl clinic nical al

  • utco

come me

Enhan ance ce custom tomer er & prov

  • vide

ider r experie rience nce

Improve prove

  • peratio

rational nal effic ficiency iency

  • Te

Teleme lemedicine dicine

  • Re

Remote mote He Healt althcare hcare

Digital Hospital : 2020

P. P.27 27

slide-28
SLIDE 28

P. P.28 28

slide-29
SLIDE 29

Ope perat rational ional Statisti atistics cs & Fin inancial ancial Performance formance 2020 020 Key y Strate rategies gies

2 3

Bu Busine siness ss Upd pdate ate & Proje

  • ject

ct Updat pdate

4

Overview rview & PR9’s s Strength engths

1 Agenda

P. P.29 29

slide-30
SLIDE 30

Kidn dney y Transp splant ant Cases s

Network Expansion and Medical Cooperation Med edical cal Net etwork k fo for Kidne ney y Tr Transpla nsplant nt

P. P.30 30

82 82 84 84

2018 2019

13 13 21 21

Jan Jan-Feb Feb 20 2019 19 Jan Jan-Feb Feb 20 2020 20

  • 1. โรงพยาบาลตรังรวมแพทย์
  • 2. โรงพยาบาลสิริเวช จันทบุรี
  • 3. โรงพยาบาลราษฎร์ยินดี หาดใหญ่
  • 4. โรงพยาบาลปากน ้าโพ นครสวรรค์
  • 5. โรงพยาบาลอุบลรักษ์ ธนบุรี
  • 6. โรงพยาบาลนิรันดร์การแพทย์ (NEW

EW)

  • 7. โรงพยาบาลทักษิณ สุราษฎร์ธานี
  • 8. โรงพยาบาลสิโรรส ยะลา
  • 9. โรงพยาบาลสิโรรส ปัตตานี
  • 10. โรงพยาบาลธนบุรี ชุมพร
  • 11. โรงพยาบาลธนบุรี ทุ่งสง (NEW)
  • 12. โรงพยาบาลศิริเวช ล าพูน (NEW

EW)

2020 Target rget : 20 Hospit

  • spital

als s Nationwide tionwide Plus us Cardiolog rdiology y & Cancer er Center r Netw twork

  • rk

PR9 Kidney y Tran anspla splant t Teams ms

slide-31
SLIDE 31

Business Partner Cooperation

P. P.31 31

slide-32
SLIDE 32

Domestic Patients

P. P.32 32

Domestic Market Initiative Sel elf-Pay Pay Custo tomers mers

  • Promotion Campaign : By SBU
  • Occasional Campaign : C Up Anniversary Packages
  • Zero Lost customers
  • Online Selling Platform

Corpo porate rate and d Insurance urance

  • New Market Penetration
  • Package Customization for each company
  • Zero Lost Insurance Customer
  • Loyalty Program for Corporate and Insurance Customers
  • Online Platform
slide-33
SLIDE 33

Purc rchase hase Flow w (Walk lk-in) in)

Pati tient ent Purc rchase e Inte tension Pati tient ent Purc rchase e at CRD Counte ter Receive ve invoice ce /Regi giste ter r in SSB Registe ter r Coupo pon Use vouc ucher er / Privi vile lege ge

**Patients have to show the passport and visa details as evidences for application.

Distr trib ibuti ution n Channel nel

  • Online

ine

  • On

On-Gr Ground und

  • Co

Co-Bra rand nding ing

  • Chamber

er of Commer erce ce & E Embas assy

  • Friend

iend-Get et-Fr Frien ends

Expat Premium Card

Other Market Initiative : EXPATRIATES

P. P.33 33

slide-34
SLIDE 34

MYANMAR & CAMBODIA FACEBOOK : CHINESE MEDIA :

International Marketing Activities

P. P.34 34

slide-35
SLIDE 35

KICK OFF : TELEMEDICINE

Doctor

  • r Anywh

where ere Head d Quarter arter (Singap gapore)

  • re) Visite

sited 1st

st Project:

ject: “Cigna gna Inter r + DA + PR9”

  • Cigna > 3,000 expats (Cigna customers –

High executive level)

  • Press releases on 25th February 2020

Foll llowin

  • wing

g Proje

  • ject

cts s with h Teleme elemedicin dicine e platfo tform

  • Myanmar patients
  • Int’l company branches in BKK (Singapore)
  • Thai Banks, open DA+PR9 clinic at head office
  • Other Markets like Cambodia, Japan & Other

P. P.35 35

Telemedicine Platform

slide-36
SLIDE 36

2019 Thailand’s Most Admired Company : Ranking king No

No.8 .8 in

in Total Hospital ital Gr Group / No

No.4 .4 in

in the e Priv ivate te Hospital ital Company pany

By “BrandAge

andAge Magaz gazine ine”

P. P.36 36

slide-37
SLIDE 37

2019 Hospital Awards : Muang Thai Life Assurance 1St

St Runner

er Up Up : In Innovatio

  • vations

ns Hospital ital Aw Awards

P. P.37 37

Muang Thai Life Assurance Hospital Awards 2019

Date: te: 18 18 Febr brua uary 2020

slide-38
SLIDE 38

Preparedness for COVID-19

P. P.38 38

Patient ent Scre reen ening ing Point t for sur urveillan veillance ce of the e COVID ID-19 19 when en en enter ering ing to the e Hospit pital al

slide-39
SLIDE 39

Where we are today Where we want to be New Build ldin ing (Wellne llness ss & Life e Style) le) Renovat novated ed Exist xisting ing Build lding ng (Chro hronic nic) Offer Comprehensive Medical Services Health Promotion/ Disease Prevention / Curative Medicine / Rehabilitation Recognized complex medical treatments providers

Health Promotion Disease Prevention Curative Medicine Rehabilitation

Leverage expertise to build new customers base

  • Lifestyle Medical Center
  • Aging-related Medical Center
  • Cancer Center

Scale and scope of services expansion

Land nd : 2-3-89 89 Rai Usable ble Area ea : 24,5 ,500 00 m2 OPD Room

  • m :

83 Exam m Roo

  • oms

IPD Room

  • m :

59 Ward d Beds ds Parki king ng : 381 1 Cars Land nd : 6-0-74 74 Rai Usable ble Area ea : 32,8 ,825 25 m2 OPD Room

  • m :

114 4 Exam m Room

  • ms

IPD Room

  • m :

166 6 Ward d Beds ds (plus us 88 beds ds : futur ure e project

  • ject)

) Parki king ng : 449 9 Cars

P. P.39 39

A B

Existi sting ng Building ing

  • 1. Praram 9 Kidney Transplant Institute
  • 2. Praram 9 Cardiovascular Institute
  • 3. Diabetes and Metabolic Center
  • 4. Praram 9 Orthopedic Center
  • 5. Obstetrics Gynecology Center
  • 6. Surgery Center
  • 7. Mind Center
  • 8. Neurology Center
  • 9. Emergency Center
  • 10. Rehabilitation Center
  • 11. Radiology Center
  • 12. Breast Clinic
  • 13. Thyroid Clinic
  • 14. Joint Care Center
  • 15. W9 Wellness Center

New Building ing

1. Comprehensive Gastrointestinal and Liver Center 2. Comprehensive Check-up Center 3. Pain Management and Wellness Center 4. Allergy Center 5. Pediatric Center 6. Dental Center 7. Mind Center 8. Ear Nose and Throat Center 9. Eye Center 10. Skin and Cosmetic Surgery Center 11. Hair Center

slide-40
SLIDE 40

New Hospital Building – Building B

P. P.40 40

Build ilding ng B

B2 B2-B1 B1 : : Parking ing, , Commu munity nity Lounge ge, Food Court rt Fl.1-2 2 : : Regi gistr strat atio ion, n, ER, Event ent Space, e, Retail, tail, Parking ing Fl Fl.3 .3-6 6 : Parking ing Fl.7 : GI Scope, e, OR, Recover covery y Room Fl.8 : OPD GI, EYE Center, nter, ENT Cent nter, er, Pharmacy, macy, Cashier hier Fl Fl.9 : Hair Center, nter, Skin Center nter, Mind Cent enter, er, X-Ray ay, , Lab Fl.10 0 : OPD Pediatric iatric, Dental tal Cent enter er Fl Fl.11 1 : Pain n Manageme gement nt & We Wellness llness Center nter Fl.12 2 : Chec eck-Up Up Fl.14 4 : Data Center, nter, IT, Functi tion

  • n Area

ea, , Executive cutive Office, ice, IPD Pharmacy macy Fl.15 15-17 17 : : IPD Ward, , VIP Room, , VIP Loung nge

slide-41
SLIDE 41

Construction Progress – Building B

P. P.41 41 As of Januar ary 2020

slide-42
SLIDE 42

Construction Progress – Building B

: Fl.1

  • Regis

istra tration tion

  • ER

ER

  • Event

ent Space ce

P. P.42 42 As of Januar ary 2020 2020

slide-43
SLIDE 43

Construction Progress – Building B

: Fl.7 7 – Operating ating Room / Recovery very Room m / GI Scope

P. P.43 43 As of Januar ary 2020

slide-44
SLIDE 44

Construction Progress – Building B

: Fl.8 8 - Pharmac rmacy, y, Cashier shier

P. P.44 44 As of Januar ary 2020 2020

slide-45
SLIDE 45

Construction Progress – Building B

: Fl.9 9 – X-Ra Ray, y, La Lab, , Hair, r, Skin, n, Mind d Center ter

P. P.45 45 As of Januar ary 2020

slide-46
SLIDE 46

Construction Progress – Building B

: Fl.11 11 - Pain in Management gement & Wellness llness Cente nter r

P. P.46 46 As of Januar ary 2020 2020

slide-47
SLIDE 47

Construction Progress – Building B

: Fl.15 15 – IPD D Ward

P. P.47 47 As of Januar ary 2020

slide-48
SLIDE 48

Construction Progress – Building B

: Fl.17 17 – IPD D Ward

P. P.48 48 As of Januar ary 2020 2020

slide-49
SLIDE 49

: : Back k Off ffice ce Buildin lding : : Nurse se Cond ndominium

  • minium

Construction Progress – Office & Nurse Condominium

P. P.49 49

slide-50
SLIDE 50

Corporate Social Responsibility

P. P.50 50

Kn Knowledge wledge Diss ssem eminat ination

  • n and

nd Enhan hance cement ment Act ctiviti ities es Soci cial al and nd Community munity Supp pport

  • rt Act

ctiviti ities es

slide-51
SLIDE 51

“Than hank k Yo You”