Peak Season Metrics Summary Number Date Number Date 1 4-Jan-20 - PowerPoint PPT Presentation

UNCLASSIFIED Together, we deliver. Week Ending Week Ending Peak Season Metrics Summary Number Date Number Date 1 4-Jan-20 27 4-Jul-20 2 11-Jan-20 28 11-Jul-20 3 29 18-Jan-20 18-Jul-20 4 25-Jan-20 Thursday, 23-Jul-20 30 25-Jul-20 Current 5 31 1-Feb-20 1-Aug-20 6 32 8-Feb-20 8-Aug-20 7 15-Feb-20 33 15-Aug-20 8 34 22-Feb-20 22-Aug-20 9 29-Feb-20 35 29-Aug-20 10 7-Mar-20 36 5-Sep-20 11 37 14-Mar-20 12-Sep-20 12 21-Mar-20 38 19-Sep-20 13 28-Mar-20 39 26-Sep-20 14 40 4-Apr-20 3-Oct-20 15 11-Apr-20 41 10-Oct-20 16 42 18-Apr-20 17-Oct-20 17 43 25-Apr-20 24-Oct-20 18 2-May-20 44 31-Oct-20 19 45 9-May-20 7-Nov-20 Data Source: 20 16-May-20 46 14-Nov-20 21 23-May-20 47 21-Nov-20 DPS Analytics (20-Jul-20) 22 48 30-May-20 28-Nov-20 23 6-Jun-20 49 5-Dec-20 IAL Report (21-Jul-20) 24 13-Jun-20 50 12-Dec-20 25 20-Jun-20 51 19-Dec-20 26 52 27-Jun-20 26-Dec-20 1 2020 Week 30 UNCLASSIFIED

​ UNCLASSIFIED Pickup Summary Together, we deliver. Pie chart depicts Weeks 20-35 Table depicts Weeks 20-35 pick ups Table depicts Week 29 Market Total COS Shipments Percent dHHG 57,256 Process Segment 3-Yr Avg 2020 iHHG 32,999 2 4,820 8.4% dHHG 57,256 iUB D 52,436 91.6% Members Counseled 8,042 8,477 18% 31,855 iUB 20,552 4 96.5% 0% iHHG 32,999 6 139 0.4% Shipments Awarded 6,699 8,082 T 1,005 3.0% 7 264 1.3% dHHG Shipments Picked Up 9,070 3,833 iUB 20,552 2,294 8 11.2% iHHG 52% J 17,994 87.6% 30% Total 110,807 3-Yr Historical Average 128,137 Hist. Avg. Past Year Hist. Avg. This Year 344,534 273,940 DPS Annual Shipments DPS Peak Season Shipments 140,437 67,995 Pickups and Booking Queue 14000 12000 10000 Peak Season 3-Yr Avg 8000 Pre-Award Awarded 6000 Presurvey Done Current Yr Picked Up 4000 This Week 2000 0 Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 Pre-Award 47 148 146 108 142 118 144 145 160 133 178 264 305 237 162 198 169 228 206 279 360 411 345 388 540 770 876 747 979 1501 2059 1879 1587 1211 1075 635 399 408 339 258 116 87 102 79 56 39 52 26 57 24 37 18 Awarded 2 8 0 0 4 7 3 1 0 0 5 22 89 72 37 42 41 35 22 73 99 100 58 64 70 89 146 174 233 1108 3102 3406 2350 1557 1447 751 374 383 303 218 99 75 65 52 57 23 45 19 19 13 19 4 Presurvey Done 6 6 5 9 9 5 8 8 11 4 15 174 142 80 44 39 33 41 39 90 97 124 65 100 138 335 641 1531 5626 8316 5245 1580 762 482 429 209 91 108 94 58 32 19 15 8 5 7 6 4 7 5 4 0 Current Yr Picked Up 3549 5085 4796 4422 5025 4183 4752 4599 5523 4439 4420 2172 2096 1726 1464 1677 1744 2164 2379 4508 5832 6296 5887 7375 8578 10566 9275 9020 3833 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Previous 3-Year Average 4053 4879 4771 5206 5143 4665 5425 5496 5700 4723 5326 5323 6313 5041 5501 6299 7735 6537 7354 9137 11152 9279 10214 10975 10661 10734 6769 9718 9070 9350 7617 6918 6883 6904 7098 4950 5679 6034 6927 5139 5125 5418 5902 5485 5098 5626 4532 5891 5716 6578 6350 3730 2 UNCLASSIFIED

UNCLASSIFIED No Capacity: NTS Pickups Together, we deliver. 3 UNCLASSIFIED

UNCLASSIFIED No Capacity: Requested Pickups Together, we deliver. 4 UNCLASSIFIED

UNCLASSIFIED No Capacity: Week of Allocation Together, we deliver. No Capacity Allocation by Week and GBLOC 160 140 QIFL Number of No Capacity Reports MLNQ 120 KKFA JEAT 100 HAFC 80 CNNQ CLPK 60 BGAC 40 AGFM 20 0 15 17 18 19 21 22 23 24 25 26 27 28 29 5 UNCLASSIFIED

UNCLASSIFIED No Capacity: Requested Pickup Week Together, we deliver. Requested Pickup Week QIFL 140 MLNQ KKFA 120 JEAT Count of Requested Pickups HAFC 100 CNNQ CLPK 80 BGAC 60 AGFM 40 20 0 18 19 20 22 24 25 26 27 28 29 30 31 33 35 36 6 UNCLASSIFIED

UNCLASSIFIED No Capacity: Days Before Requested Pickup Together, we deliver. Days Between No Capacity Report and Requested Pickup 60 50 Count of No Capacity Reports QIFL 40 MLNQ KKFA 30 JEAT HAFC CNNQ 20 CLPK BGAC 10 AGFM 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 40 48 49 50 53 62 Days to Requested Pickup 7 UNCLASSIFIED

UNCLASSIFIED Pre-Pickup Together, we deliver. # Timeouts Members Counseled Time Out Ratio # Awarded 2.5 14000 12000 2.0 10000 1.5 8000 6000 1.0 4000 0.5 2000 0 0.0 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 3-Yr Avg 2020 Peak Season 2012 - 2014 2015 - 2018 2019 2020 by counseled date Peak = weeks 20-35 by award date Peak = weeks 20-35 Shipments Awarded Shipments Awarded by Market 16000 10000 9000 14000 8000 12000 7000 10000 6000 8000 5000 4000 6000 3000 4000 2000 2000 1000 0 0 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG Peak Season 3-Yr Avg 2020 by award date Peak = weeks 20-35 by award date 2020 iHHG 3-Yr Avg iUB 2020 iUB Peak = weeks 20-35 2020 Week 30 8 UNCLASSIFIED

UNCLASSIFIED Short Fuse Together, we deliver. # Short Fuse Shipments Awarded as Short Fuse Short Fuse Awards by SCAC # Awarded 40% 600 500 35% 400 300 30% 200 100 25% 0 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 20% <=800 0 3 0 0 0 0 0 0 0 0 0 0 0 1 15% <=400 2 5 1 0 0 0 0 0 0 0 0 0 0 1 <=200 5 17 5 0 0 1 0 0 0 0 0 0 1 8 10% <=100 13 24 12 10 11 10 12 9 9 4 0 0 10 16 5% <=50 25 21 26 19 22 25 14 17 19 20 19 13 29 24 <=20 19 50 35 27 18 17 19 14 19 22 15 23 67 20 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 <=10 295 198 202 358 456 480 499 490 515 476 518 491 453 256 Peak Season 10-Day SF Expansion 2012 - 2014 2015 - 2018 2019 2020 by award date Peak = weeks 20-35 by award date # Short Fuse Total Short Fuse Awards Short Fuse % Awarded by Market # Awarded 50% Total SF Ship'ts SF Awards % SF Prev Yr % SF SF SCACs 45% Awards per SCAC Jun-19 32,386 9,760 30.1% 16.3% 318 30.69 40% Jul-19 28,391 4,075 14.4% 7.9% 281 14.50 35% 13.1% 7.14 Aug-19 27,255 2,957 10.8% 414 30% 16.3% 6.32 Sep-19 22,445 3,206 14.3% 507 25% Oct-19 26,788 3,546 13.2% 15.1% 533 6.65 Nov-19 21,309 3,139 14.7% 15.7% 544 5.77 20% Dec-19 20,970 3,059 14.6% 17.2% 530 5.77 15% 14.8% 5.69 Jan-20 23,299 3,195 13.7% 562 10% 15.1% 4.93 Feb-20 20,336 2,572 12.6% 522 Mar-20 26,881 2,216 8.2% 8.0% 552 4.01 5% Apr-20 16,458 2,088 12.7% 7.6% 527 3.96 0% May-20 34,318 4,097 11.9% 9.6% 560 7.32 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 30.1% 15.00 Jun-20 41,722 4,889 11.7% 326 Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG 12.7% 14.8% 6.66 Average 25,848 3,253 488 2020 iHHG 3-Yr Avg iUB 2020 iUB by award date 2020 Week 30 SF Expansion: 26 June - 31 July 2020; 31 May - 2 Jul 2019 (10-Day), 13 Jun - 19 Jul 2019 (15-day); 6 Jun - 9 Jul 2018; 16 Jun - 10 Jul, 2017; 14 Jun - 11 Jul 2016; 18 May - 10 Jul 2015; 23 May - 18 Jul 2014; 3 Jun- 8 Jul 2013 9 UNCLASSIFIED

UNCLASSIFIED Short Fuse Together, we deliver. # Short Fuse Short Fuse % Awarded by Service GBLOC # Awarded 60% 50% 40% 30% 20% by award date 10% 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 3-Yr Avg Air Force 2020 Air Force 3-Yr Avg Army 2020 Army 3-Yr Avg Coast Guard 2020 Coast Guard 3-Yr Avg Navy 2020 Navy Peak = weeks 20-35 by award date 2020 Week 30 10 UNCLASSIFIED

UNCLASSIFIED Short Fuse Together, we deliver. # Short Fuse Short Fuse % Awarded by Branch of Service # Awarded 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season Past Avg Air Force 2020 Air Force Past Avg Army 2020 Army Past Avg Coast Guard 2020 Coast Guard 3-Yr Avg Navy 2020 Navy 3-Yr Avg Marine Corps 2020 Marine Corps by award date Peak = weeks 20-35 2020 Week 30 11 UNCLASSIFIED