[PPT] - Peak Season Metrics Summary Number Date Number Date 1 4-Jan-20 PowerPoint Presentation

SLIDE 1

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

1

Week Ending Week Ending Number Date Number Date 1

4-Jan-20

27

4-Jul-20

2

11-Jan-20

28

11-Jul-20

3

18-Jan-20

29

18-Jul-20

4

25-Jan-20

30

25-Jul-20

Current 5

1-Feb-20

31

1-Aug-20

6

8-Feb-20

32

8-Aug-20

7

15-Feb-20

33

15-Aug-20

8

22-Feb-20

34

22-Aug-20

9

29-Feb-20

35

29-Aug-20

10

7-Mar-20

36

5-Sep-20

11

14-Mar-20

37

12-Sep-20

12

21-Mar-20

38

19-Sep-20

13

28-Mar-20

39

26-Sep-20

14

4-Apr-20

40

3-Oct-20

15

11-Apr-20

41

10-Oct-20

16

18-Apr-20

42

17-Oct-20

17

25-Apr-20

43

24-Oct-20

18

2-May-20

44

31-Oct-20

19

9-May-20

45

7-Nov-20

20

16-May-20

46

14-Nov-20

21

23-May-20

47

21-Nov-20

22

30-May-20

48

28-Nov-20

23

6-Jun-20

49

5-Dec-20

24

13-Jun-20

50

12-Dec-20

25

20-Jun-20

51

19-Dec-20

26

27-Jun-20

52

26-Dec-20

2020 Week 30

Peak Season Metrics Summary

Thursday, 23-Jul-20

Data Source: DPS Analytics (20-Jul-20) IAL Report (21-Jul-20)

SLIDE 2

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Pickup Summary

2

Week

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52

Pre-Award

47 148 146 108 142 118 144 145 160 133 178 264 305 237 162 198 169 228 206 279 360 411 345 388 540 770 876 747 979 1501 2059 1879 1587 1211 1075 635 399 408 339 258 116 87 102 79 56 39 52 26 57 24 37 18

Awarded

2 8 4 7 3 1 5 22 89 72 37 42 41 35 22 73 99 100 58 64 70 89 146 174 233 1108 3102 3406 2350 1557 1447 751 374 383 303 218 99 75 65 52 57 23 45 19 19 13 19 4

Presurvey Done

6 6 5 9 9 5 8 8 11 4 15 174 142 80 44 39 33 41 39 90 97 124 65 100 138 335 641 1531 5626 8316 5245 1580 762 482 429 209 91 108 94 58 32 19 15 8 5 7 6 4 7 5 4

Current Yr Picked Up

3549 5085 4796 4422 5025 4183 4752 4599 5523 4439 4420 2172 2096 1726 1464 1677 1744 2164 2379 4508 5832 6296 5887 7375 8578 10566 9275 9020 3833

Previous 3-Year Average

4053 4879 4771 5206 5143 4665 5425 5496 5700 4723 5326 5323 6313 5041 5501 6299 7735 6537 7354 9137 11152 9279 10214 10975 10661 10734 6769 9718 9070 9350 7617 6918 6883 6904 7098 4950 5679 6034 6927 5139 5125 5418 5902 5485 5098 5626 4532 5891 5716 6578 6350 3730 2000 4000 6000 8000 10000 12000 14000

Pickups and Booking Queue

Peak Season 3-Yr Avg Pre-Award Awarded Presurvey Done Current Yr Picked Up This Week

dHHG 57,256

Market Total COS

Shipments Percent iHHG 32,999 2

4,820

8.4% D

52,436

91.6% iUB 20,552 4

31,855

96.5% 6

139

0.4% T

1,005

3.0% 7

264

1.3% 8

2,294

11.2% J

17,994

87.6%

Total

110,807 128,137

Hist. Avg.

Past Year

Hist. Avg.

This Year 344,534 273,940 DPS Annual Shipments DPS Peak Season Shipments 140,437 67,995

Process Segment

3-Yr Avg

Pie chart depicts Weeks 20-35 Table depicts Weeks 20-35 pick ups Table depicts Week 29 Shipments Picked Up 9,070 3,833 Shipments Awarded 6,699 8,082

iUB 20,552

3-Yr Historical Average

2020

Members Counseled 8,042 8,477

iHHG 32,999 dHHG 57,256

dHHG 52% iHHG 30% 0% iUB 18%

SLIDE 3

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

No Capacity: NTS Pickups

3

SLIDE 4

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

No Capacity: Requested Pickups

4

SLIDE 5

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

No Capacity: Week of Allocation

5

20 40 60 80 100 120 140 160 15 17 18 19 21 22 23 24 25 26 27 28 29 Number of No Capacity Reports

No Capacity Allocation by Week and GBLOC

QIFL MLNQ KKFA JEAT HAFC CNNQ CLPK BGAC AGFM

SLIDE 6

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

No Capacity: Requested Pickup Week

6

20 40 60 80 100 120 140 18 19 20 22 24 25 26 27 28 29 30 31 33 35 36 Count of Requested Pickups

Requested Pickup Week

QIFL MLNQ KKFA JEAT HAFC CNNQ CLPK BGAC AGFM

SLIDE 7

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

No Capacity: Days Before Requested Pickup

7

10 20 30 40 50 60 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 40 48 49 50 53 62

Count of No Capacity Reports Days to Requested Pickup

Days Between No Capacity Report and Requested Pickup

QIFL MLNQ KKFA JEAT HAFC CNNQ CLPK BGAC AGFM

SLIDE 8

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Pre-Pickup

8

# Timeouts # Awarded by counseled date Peak = weeks 20-35 by award date by award date Peak = weeks 20-35 by award date

2020 Week 30

Peak = weeks 20-35 Peak = weeks 20-35

2000 4000 6000 8000 10000 12000 14000 16000 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Shipments Awarded

Peak Season 3-Yr Avg 2020 2000 4000 6000 8000 10000 12000 14000 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Members Counseled

Peak Season 3-Yr Avg 2020 1000 2000 3000 4000 5000 6000 7000 8000 9000 10000 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Shipments Awarded by Market

Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG 2020 iHHG 3-Yr Avg iUB 2020 iUB 0.0 0.5 1.0 1.5 2.0 2.5 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Time Out Ratio

Peak Season 2012 - 2014 2015 - 2018 2019 2020

SLIDE 9

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Short Fuse

9

# Short Fuse # Awarded by award date Peak = weeks 20-35 by award date # Short Fuse Total Short Fuse Awards # Awarded

Jun-19 32,386 9,760 30.1% 16.3% 318 30.69 Jul-19 28,391 4,075 14.4% 7.9% 281 14.50 Aug-19 27,255 2,957 10.8% 13.1% 414 7.14 Sep-19 22,445 3,206 14.3% 16.3% 507 6.32 Oct-19 26,788 3,546 13.2% 15.1% 533 6.65 Nov-19 21,309 3,139 14.7% 15.7% 544 5.77 Dec-19 20,970 3,059 14.6% 17.2% 530 5.77 Jan-20 23,299 3,195 13.7% 14.8% 562 5.69 Feb-20 20,336 2,572 12.6% 15.1% 522 4.93 Mar-20 26,881 2,216 8.2% 8.0% 552 4.01 Apr-20 16,458 2,088 12.7% 7.6% 527 3.96 May-20 34,318 4,097 11.9% 9.6% 560 7.32 Jun-20 41,722 4,889 11.7% 30.1% 326 15.00 Average 25,848 3,253 12.7% 14.8% 488 6.66

by award date

2020 Week 30

SF Expansion: 26 June - 31 July 2020; 31 May - 2 Jul 2019 (10-Day), 13 Jun - 19 Jul 2019 (15-day); 6 Jun - 9 Jul 2018; 16 Jun - 10 Jul, 2017; 14 Jun - 11 Jul 2016; 18 May - 10 Jul 2015; 23 May - 18 Jul 2014; 3 Jun- 8 Jul 2013

Total Awards SF Awards % SF Prev Yr % SF SF SCACs SF Ship'ts per SCAC 0% 5% 10% 15% 20% 25% 30% 35% 40% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Shipments Awarded as Short Fuse

Peak Season 10-Day SF Expansion 2012 - 2014 2015 - 2018 2019 2020 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Short Fuse % Awarded by Market

Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG 2020 iHHG 3-Yr Avg iUB 2020 iUB 100 200 300 400 500 600 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 <=800 3 1 <=400 2 5 1 1 <=200 5 17 5 1 1 8 <=100 13 24 12 10 11 10 12 9 9 4 10 16 <=50 25 21 26 19 22 25 14 17 19 20 19 13 29 24 <=20 19 50 35 27 18 17 19 14 19 22 15 23 67 20 <=10 295 198 202 358 456 480 499 490 515 476 518 491 453 256

Short Fuse Awards by SCAC

SLIDE 10

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Short Fuse

10

# Short Fuse # Awarded by award date by award date

2020 Week 30

Peak = weeks 20-35

0% 10% 20% 30% 40% 50% 60% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Short Fuse % Awarded by Service GBLOC

Peak Season 3-Yr Avg Air Force 2020 Air Force 3-Yr Avg Army 2020 Army 3-Yr Avg Coast Guard 2020 Coast Guard 3-Yr Avg Navy 2020 Navy

SLIDE 11

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Short Fuse

11

# Short Fuse # Awarded by award date

2020 Week 30

Peak = weeks 20-35

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Short Fuse % Awarded by Branch of Service

Peak Season Past Avg Air Force 2020 Air Force Past Avg Army 2020 Army Past Avg Coast Guard 2020 Coast Guard 3-Yr Avg Navy 2020 Navy 3-Yr Avg Marine Corps 2020 Marine Corps

SLIDE 12

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Code 2

12

# Code 2 # Code 2 # dHHG # dHHG by award date Peak = weeks 20-35 by award date Peak = weeks 20-35 # Code 2 # Blackout # dHHG # Awarded by award date Peak = weeks 20-35 by award date Peak = weeks 20-35

2020 Week 30

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Code 2 Utilization by Service GBLOC

Peak Season AF Army CG Navy 50 100 150 200 250 300 350 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Code 2 Blackout Ratio

Peak Season 2012 - 2014 2015 - 2018 2019 2020 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Code 2 Utilization by Member Branch of Service

Peak Season AF Army CG Marine Navy 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Code 2 Utilization

Peak Season 3-Yr Avg 2020

SLIDE 13

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Code 2 Award and Pickup Summary

13

by award date Peak = weeks 20-35 by desired pickup date Peak = weeks 20-35

2020 Week 30

50 100 150 200 250 300 350 400 450 500 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52

Code 2 Pickups

Peak Season Code 2 3-Yr Avg Code 2 2020 Code 2 Presurvey Done Code 2 Awarded This Week 100 200 300 400 500 600 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52

Code 2 Awards

Peak Season 3-Yr Avg Awards 2020

SLIDE 14

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Shipment Award

14

# Refused # Awarded by award date Peak = weeks 20-35 by award date Peak = weeks 20-35 First Offer to Award Date Awarded to Desired Pickup by award date Peak = weeks 20-35 by award date Peak = weeks 20-35

2020 Week 30

2 4 6 8 10 12 14 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Refusal Ratio

Peak Season 2012 - 2014 2015 - 2018 2019 2020 5 10 15 20 25 30 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Offer Handling Time (hours)

Peak Season 2012 - 2014 2015 - 2018 2019 2020 7 14 21 28 35 42 49 56 63 70 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

TSP Lead Time (days)

Peak Season 2014 - 2016 2015 - 2018 2019 2020 2-Yr Avg Median 2020 Median 10000 20000 30000 40000 50000 60000 70000 80000 90000 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Refusal Count

Peak Season 2012 - 2014 2015 - 2018 2019 2020

SLIDE 15

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Availability Measures

15

# Suspended # Awarded by award date Peak = weeks 20-35 # Blackout # Suspended + # Blackout # Awarded # Awarded by award date Peak = weeks 20-35 by award date Peak = weeks 20-35

2020 Week 30

100 200 300 400 500 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Blackout Ratio

Peak Season 2012 - 2014 2015 - 2018 2019 2020 5 10 15 20 25 30 35 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Suspension Ratio

Peak Season 2012 - 2014 2015 - 2018 2019 2020 100 200 300 400 500 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Unavailability Ratio

Peak Season 2012 - 2014 2019 2020

SLIDE 16

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Impact of Refusals

16

Week 20 21 22 23 24 25 26 27 28 29 20 21 22 23 24 25 26 27 28 29 Accept 8804 9415 7088 10162 9809 9509 9066 6548 8224 8082 19.62% 11.19% 6.06% 4.36% 2.62% 0.77% 0.65% 1.34% 1.81% 5.73% Administrative Black Out 34592 70595 102850 202593 309742 1070359 1231580 435257 408677 117759 77.07% 83.88% 87.88% 86.87% 82.83% 87.10% 88.42% 88.87% 89.83% 83.55% Administrative Suspension 1172 1755 2467 8292 26594 90601 96727 29260 26368 8992 2.61% 2.09% 2.11% 3.56% 7.11% 7.37% 6.94% 5.97% 5.80% 6.38% Offer Time Out 4 3 11 38 220 323 216 650 107 75 0.01% 0.00% 0.01% 0.02% 0.06% 0.03% 0.02% 0.13% 0.02% 0.05% Refuse 312 2389 4612 12117 27572 58117 55225 18031 11586 6044 0.70% 2.84% 3.94% 5.20% 7.37% 4.73% 3.96% 3.68% 2.55% 4.29% 2020 Total Offers 44884 84157 117028 233202 373937 1228909 1392814 489746 454962 140952 Accept 10665 9036 6800 6771 8587 8141 8224 5398 6698 5934 0.78% 0.33% 0.18% 0.31% 0.77% 6.56% 4.44% 1.81% 1.58% 2.67% Administrative Black Out 1225995 2454138 3441704 1998283 984994 96100 145902 257081 353428 175236 89.17% 90.69% 91.92% 90.94% 87.80% 77.40% 78.77% 86.22% 83.41% 78.93% Administrative Suspension 85243 166285 211609 143043 81985 10853 16687 21748 46381 27071 6.20% 6.14% 5.65% 6.51% 7.31% 8.74% 9.01% 7.29% 10.95% 12.19% Offer Time Out 338 3694 308 3409 17511 154 132 149 159 136 0.02% 0.14% 0.01% 0.16% 1.56% 0.12% 0.07% 0.05% 0.04% 0.06% Refuse 52699 73063 83698 45879 28786 8919 14292 13783 17048 13625 3.83% 2.70% 2.24% 2.09% 2.57% 7.18% 7.72% 4.62% 4.02% 6.14% 2019 Total Offers 1374940 2706216 3744119 2197385 1121863 124167 185237 298159 423714 222002 2020 2019

200000 400000 600000 800000 1000000 1200000 1400000 1600000

Weekly HHG Shipment Offers

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Weekly HHG Shipment Offers by Percnt of All Offers

SLIDE 17

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

24-Week Shipment Outlook

17

31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 1 2 Total 334 266 217 204 160 110 74 71 61 43 21 23 19 19 10 6 10 7 6 5 11 5 2 1 1,685 1,310 1,218 1,065 773 781 457 282 292 246 181 81 51 75 54 40 27 35 17 42 17 22 11 14 7 7,098 295 367 285 218 117 61 41 42 29 31 12 13 7 6 6 6 7 2 8 2 4 1 5 1,565 97 8 2 1 1 1 1 1 112 3102 3406 2350 1557 1447 751 374 383 303 218 99 75 65 52 57 23 45 19 19 13 19 4 5 10 14,396 5,245 1,580 762 482 429 209 91 108 94 58 32 19 15 8 5 7 6 4 7 5 4 2 2 9,174 8,347 4,986 3,112 2,039 1,876 960 465 491 397 276 131 94 80 60 62 30 51 23 26 18 23 4 7 12 23,570 7,061 4,292 3,013 1,994 1,625 724 591 598 477 256 152 130 20,913 118% 116% 103% 102% 115% 133% 79% 82% 83% 108% 86% 72% 113% 10,383 6,845 4,681 3,235 2,935 1,589 863 896 733 531 245 181 181 139 118 69 103 49 82 42 60 22 28 20 34,030 8,551 5,473 4,200 2,942 2,427 1,155 935 967 768 485 290 259 28,452 121% 125% 111% 110% 121% 138% 92% 93% 95% 109% 84% 70% 120%

2020 Week 30

Desired Pickup Week In Self-Counseling Weekly Total Total This Week Last Year In-Process Compared to Last Year In Counseling In PPSO Queue Offered (Not Accepted) Awarded and Waiting for Presurvey PreSurvey Done In Post Award Status Total Post Award Status for This Week Last Year In Post-Award Compared to Last Year

2,000 4,000 6,000 8,000 10,000 12,000

Forecast by Status

SLIDE 18

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

24-Week Services Outlook

18

31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 1 2 Total 2,666 1,782 1,138 840 693 375 228 226 147 118 59 44 48 26 13 9 15 5 8 3 5 1 3 8,452 4,336 2,855 1,775 1,208 1,048 532 227 233 222 126 57 39 42 32 34 19 16 8 16 9 13 2 7 5 12,861 221 162 89 53 39 22 10 12 6 8 2 1 1 2 1 1 1 3 1 1 636 982 639 614 389 359 196 101 114 97 58 39 29 22 15 19 8 29 9 10 6 11 11 1 3 3,761 2,201 1,427 1,083 760 812 470 298 314 264 224 90 68 69 66 50 32 42 26 46 24 30 8 16 12 8,432 10,406 6,865 4,699 3,250 2,951 1,595 864 899 736 534 247 181 182 139 118 69 103 49 83 42 60 22 28 20 34,142 8,551 5,473 4,200 2,942 2,427 1,155 935 967 768 485 290 259 28,452 121% 125% 111% 110% 121% 138% 92% 93% 95% 109% 84% 70% 120%

2020 Week 30

Desired Pickup Week Air Force Army Coast Guard Marines Navy Weekly Total Total This Week Last Year In-Process Compared to Last Year

2,000 4,000 6,000 8,000 10,000 12,000

Forecast by Branch of Service

SLIDE 19

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

24-Week Services Status

19

Service In Self-Counseling In Counseling In PPSO Queue Offered (Not Accepted) Awarded and Waiting for Presurvey PreSurvey Done Total for All Status Total for Service last Year Percentage of Expected Pickups

2020 Week 30

34,030 295 13 3,510 28,452 124% 10,316 120% 113% 362 27 3,713 2,226 8,441 Air Force Coast Guard Marines Navy 389 28 232 484 1,724 134 792 1,715 Army 552 2,733 7,735 109% 180% 143% 111 2 10 1,588 1,019 3,752 2,628 767 60 5,341 3,367 12,820 30 7,425 244 188 9,174 626 348 2,374 8,391 TOTAL 1,685 7,098 1,565 112 14,396

2000 4000 6000 8000 10000 12000 14000

Branch of Service Forecast by Status

SLIDE 20

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

DP3 Peak Season Demand Model, 22 Jul 2020

20 20

SLIDE 21

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Delivered Shipments/SIT

21

Depicts 2-week lag Depicts 2-week lag by delivery date Peak = weeks 20-35 by delivery date Peak = weeks 20-35 Depicts 2-week lag by SIT start date Peak = weeks 20-35 by SIT start date Peak = weeks 20-35

2020 Week 30

# Into Sit # Into SIT + # Dir. Deliv.

2000 4000 6000 8000 10000 12000 14000 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Delivered

Peak Season 3-Yr Avg 2020 1000 2000 3000 4000 5000 6000 7000 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Delivered by Market

Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG 2020 iHHG 3-Yr Avg iUB 2020 iUB 500 1000 1500 2000 2500 3000 3500 4000 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Into SIT by Market

Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG 2020 iHHG 3-Yr Avg iUB 2020 iUB 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

SIT Percentage

Peak Season 3-Yr Avg iUB iHHG dHHG 2020

SLIDE 22

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Missed RDDs

22

Depicts 2-week lag # Dir. Deliv. Late Depicts 2-week lag # Dir. Deliv. Late # Delivered # Direct Delivered by delivery date Peak = weeks 20-35 by delivery date Peak = weeks 20-35 Depicts 2-week lag Depicts 2-week lag # Delivered Late by Mkt # Direct Delivered by Mkt by delivery date Peak = weeks 20-35 by delivery date Peak = weeks 20-35

2020 Week 30

Note: Data reflects delivery information as entered into DPS by TSPs. When TSPs do not arrive shipments/update delivery data in DPS within 3 business days, there is an impact to the accuracy of delivery information which

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

% Missed RDD (All Deliveries)

Peak Season 3-Yr Avg 2020 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

% Missed RDD (Direct Deliveries)

Peak Season 3-Yr Avg 2020 5 10 15 20 25 30 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

Average Days Late (Direct Deliveries)

Peak Season 3-Yr Avg 2020 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51

% Missed RDD by Market (Direct Deliveries)

Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG 2020 iHHG 3-Yr Avg iUB 2020 iUB

SLIDE 23

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

POV Program Status – Weekly Volume

23

Peak Season to Date: Last Year: Peak Season Last Year:

WEEK 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 TOTAL TURNED IN 786 922 1008 771 1013 956 956 853 985 983 499 267 292 371 261 290 322 452 597 944 1032 1086 1323 1548 1755 1911 1857 2143 1937

28567 35206 15983 22641 Year to Date:

500 1000 1500 2000 2500

OVPC Turn-In Volume

Peak Season Prev 3 Yr Navy Marines Coast Guard Army Air Force This Week

by turn-in date Peak = weeks 20-35 by arrival date Peak = weeks 20-35

2020 Week 30

500 1,000 1,500 2,000 2,500 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52

Arrived at DVPC

Peak Season Prev 3 Yr 2020

SLIDE 24

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

POV Program Status – Arrived at DVPC

24

2020 Week 30

50 100 150 200 250 300 350

Honolulu, HI Baltimore, MD Dallas (Grapevine), TX

St. Louis (Pontoon Beach, IL)

Charleston, SC Seattle, WA San Diego, CA Los Angeles, CA Orlando, FL Norfolk, VA Atlanta (Ellenwood), GA Kaiserslautern, GE Denver, CO Anchorage, AK Fairbanks, AK Guam (Santa Rita), GU Pyeongtaek, KR NJ/NY Metro (Edison), NJ Böeblingen, GE Wiesbaden, GE Naples, IT Aviano, IT Mildenhall, UK Grafenwöhr, GE Puerto Rico (Carolina), PR Vicenza, IT Spangdalem, GE Rota, SP Brunssum, NE Baumholder, GE Daegu, KR Chievres, BE Sigonella, IT Ansbach, GE Maui, HI KAUAI, HI Bahrain, BH Mayport, FL Hawaii (Big Island)

Count of Arrivals at Destination Vehicle Processing Centers during Week 29

SLIDE 25

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Comments/Discussion

25

Services

Air Force
Army
Coast Guard
Marine Corps
Navy

Industry Other

OSD
JS
Personnel Reps

SLIDE 26

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

Administrative Notices

The call-in number is 978-990-5178 Access Code 5579185
Please call in before 8:30 Central Daylight Time
Services and Associations please call in by 8:20 for attendance
There is no need to identify yourself when dialing in
Especially if you are late or reconnecting
Put your Telephones on MUTE unless you are talking
During the call: Please use *6 to UNMUTE and *6 to MUTE after speaking
Please announce your name and organization when speaking
Please DO NOT put your Telephone on HOLD

26

SLIDE 27

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

No Capacity Reports Received

27

SLIDE 28

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

No Capacity Reports Received

28

SLIDE 29

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

No Capacity Reports Received

29

SLIDE 30

UNCLASSIFIED UNCLASSIFIED

Together, we deliver.

No Capacity Reports Received

30