Parent Appeals Child Development Division CALIFORNIA DEPARTMENT OF - - PowerPoint PPT Presentation

CALIFORNIA DEPARTMENT OF EDUCATION Tom Torlakson, State Superintendent of Public Instruction

Parent Appeals Child Development Division

TOM TORLAKSON

State Superintendent

• f Public Instruction

2

Parent Appeal Team

SOPHIA AGUILAR

(916) 323-1324

AMANDA CORCHADO

(916) 319-0374

PATY MUNOZ

(916) 322-5939

LUIS ZANARTU

(916) 323-1327

NANCY REMLEY

(916) 445-7349

Appeal Coordinators Education Administrator Manager

SUSAN JUST

(916) 323-2211

TOM TORLAKSON

State Superintendent

• f Public Instruction

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Notice of Action (NOA)

• NOA, Application for Services
• NOA, Recipient of Services
• NOA Regulations - Title 5, Sections

18094, 18095, 18118, 18119

TOM TORLAKSON

State Superintendent

• f Public Instruction

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NOA

NOA Step 5 Revised 08/11:

• CDD Phone Number
• CDD Fax Number
• 14 Calendar Day Requirement (CDD

still adds 5 days for mailing) 18121(a)(b)

TOM TORLAKSON

State Superintendent

• f Public Instruction

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NOA, Application for Services (initial enrollment)

• Approval of Services (initial application)

Title 5, Section 18094(a)(b)

• Denial of Services (initial application)

Title 5, Section 18094(a)(c)

• Issued w/in 30 calendar days from date parent

signs the initial application for services Title 5, Section 18118

• Includes appeal process instructions

Title 5, Sections 18120 and 18121

TOM TORLAKSON

State Superintendent

• f Public Instruction

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NOA, Recipient of Services

• Recertification
• Update/Changes
• Termination

Title 5, Sections 18095 and 18119

• Describe the action and include a statement
• f reason(s)

Title 5, Section 18095(h)(i)(j)

• Appeal process instructions

Title 5, Sections 18120 and 18121

TOM TORLAKSON

State Superintendent

• f Public Instruction

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What is a statement of reasons?

• Describes why the action is necessary
• Specifies the legal, regulatory, or policy

basis for the NOA

• Use box 7 on the NOA

Title 5, section 18095(h)(i)(j)

NOA, Recipient of Services

TOM TORLAKSON

State Superintendent

• f Public Instruction

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APPEAL PROCESS REGULATIONS

18118 – Issue NOA w/in 30 calendar days of date parent signs the application for services 18119 – When to issue a NOA, effective date 18120 – Local level appeal timeframe and hearing process requirements 18121 – CDD appeal timeframe and procedures 18122 – Contractor compliance with CDD decision, reimbursement for services during the appeal process

TOM TORLAKSON

State Superintendent

• f Public Instruction

9

LOCAL LEVEL APPEAL

• Parents have 14 calendar days from

their receipt of the NOA to appeal to the contractor

• Contractors should add 5 calendar

days when mailing the NOA

• Suspend the action on the NOA

during the appeal process 18119(b), 18120(a)(b)

TOM TORLAKSON

State Superintendent

• f Public Instruction

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LOCAL LEVEL APPEAL

• Notify the parent of the hearing w/in

10 calendar days after receiving the appeal request

• Time and place of hearing should be

convenient for the parent

• Only persons directly affected shall be

permitted to attend

• Provide an interpreter if requested

18120(c)(f)(g)

TOM TORLAKSON

State Superintendent

• f Public Instruction

11

LOCAL LEVEL APPEAL

• Parent or authorized representative

must attend

• Failure to attend the hearing is

considered abandonment

• Abandonment gives the contractor

authority to implement the NOA 18120(b)(e)

TOM TORLAKSON

State Superintendent

• f Public Instruction

12

LOCAL LEVEL APPEAL Hearing Officer Requirements

• Not involved in issuing the NOA
• Higher level authority than the person

who issued the NOA

• Understand the statutes and

regulations 18120(d)

TOM TORLAKSON

State Superintendent

• f Public Instruction

13

LOCAL LEVEL APPEAL Hearing Officer Requirements

• Attend and conduct hearing
• Review all relevant documents
• Write and issue decision letter within

10 calendar days after hearing 18120(d)(j)

TOM TORLAKSON

State Superintendent

• f Public Instruction

14

LOCAL LEVEL APPEAL Hearing Officer Requirements

During the Hearing:

• Explain authority for NOA
• Give parent an opportunity to explain
• Ensure a staff member is available to

present any facts omitted by the parent

• Inform parent of next steps in the

appeal process 18120(h)(i)

TOM TORLAKSON

State Superintendent

• f Public Instruction

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LOCAL LEVEL APPEAL Writing a Decision Letter

The hearing officer should consider:

• Reason for NOA (box 7)
• Parent(s) written and verbal

statement(s)

• Staff response at the hearing

18094(c)(1), 18095(h)(i)(j), 18120(a)(i)

TOM TORLAKSON

State Superintendent

• f Public Instruction

16

LOCAL LEVEL APPEAL Writing a Decision Letter

The hearing officer should consider:

• Regulations and policies
• Authority for the NOA
• Documentation in the family’s file

18105, 18221, 18222, 18120(h), need and eligibility statutes and regulations

TOM TORLAKSON

State Superintendent

• f Public Instruction

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CDD APPEAL PROCEDURES

• Parents have 14 calendar days to appeal to

the CDD

• The CDD adds 5 additional calendar days

for the parent to submit their appeal

• Parents must submit NOA, local decision

letter, and reason

• Failure to appeal timely and complete is

abandonment 18121(a)(b)(c)(d)

TOM TORLAKSON

State Superintendent

• f Public Instruction

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CDD APPEAL PROCEDURES

• Determine timeliness and completeness
• Require contractor to submit documents

from family data file

• Review and consider all documents

submitted during the appeal process

• Final decision letter w/in 30 calendar days
• Copy of decision sent to hearing officer

18121(a)(b)(c)(d)(e)(f)

TOM TORLAKSON

State Superintendent

• f Public Instruction

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CDD APPEAL PROCEDURES

• Contractor will comply with CDD

decision upon receipt

• Contractor reimbursed for services

provided during the appeal process

18122(a)(b)(c)