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Impact of Flexible Education on IQA Professor Dr Roziah Mohd Janor Institute Quality and Knowledge Advancement Universiti Teknologi MARA, Malaysia roziahmj@salam.uitm.edu.my 21 st October 2016 Facets of Flexible Education Flexible in input


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Impact of Flexible Education

  • n IQA

21st October 2016

Professor Dr Roziah Mohd Janor Institute Quality and Knowledge Advancement Universiti Teknologi MARA, Malaysia roziahmj@salam.uitm.edu.my

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PNC InQKA

Facets of Flexible Education

Flexible in input Flexible in process Flexible in

  • utput

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PNC InQKA

Generic Interpretation of Flexible Ed

  • curriculum,
  • programme,
  • courses,
  • student, admission

requirement, faculty, staff,

  • tools

input

  • admission,
  • learning method/ mode,
  • delivery mode,
  • assessment,
  • engagement,
  • spaces

Process

  • time to graduate,
  • type of degree,
  • type of accreditation

Output

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PNC InQKA

Quality Assurance in Higher Education

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Internal Quality Assurance Institutional Quality Assurance System External Quality Assurance National QAHE System National Qualification Framework Regional Qualification Framework 1 2 3 4 5 6

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PNC InQKA

Focus: FE on IQA

Adopting flexible education (FE) into the main stream higher education curriculum shall introduce challenges to the present Internal Quality Assurance (IQA) mechanism.

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PNC InQKA

Internal Quality Assurance Process

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PNC InQKA

3 Major FE Challenges facing IQA

people

  • the need to re-educate

the present assessors to continue being reliable and competent programme/ institutional evaluators

process

  • managing programme like

assuring comparability in curriculum design, delivery and assessment and consistency in meeting the intended learning outcomes

technology

  • support related like

budget, IT talent, QA Analytics and Database, Cloud Computing, and IoT 8

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PNC InQKA

People Related Challenges

  • Variation in level of competencies among IQA

reviewers/ evaluators

  • Sustainability of interest on IQA among

academics

  • Competition with other academic functions
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PNC InQKA

Possible Solution(s)

  • Innovation in training / retraining on:

– Flexible Education Evaluation – Identifying/ Tracking Evidence – Technology enhanced QA report

  • Scheduled Annual Training on QA Process
  • Embedded Reward System
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PNC InQKA

CHALLENGES on QA PROCESSES in relation to FE

  • Disruptive Ecosystem of Higher Education
  • Quality of HE being derived from accumulation of

individual students/ graduates performance (micro/personalised)

  • Quantifying Measurement of Learning Excellence

through FE

  • Spotting Evidence of learning improvement or

lack of it

  • How do we establish/ differentiate between good

and not so good Assessment (of/for/as) Learning

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PNC InQKA

Possible Solution(s)

  • Establish a good Quality Governance
  • Establish Annual Audit Plan
  • Evidence tracking/sample evidence database
  • Institutional–wide Process Improvement

Initiative

  • Adopt design thinking approach in programme

review

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PNC InQKA

Design Thinking

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PNC InQKA

CHALLENGES on TECHNOLOGY for FE

  • Disruptive technology (Rapid Change)
  • In-house or Outsourced IT development
  • Commercial System or Open Source
  • System Maintenance
  • Monitoring Institutional DATABASE
  • Technology enhanced Internal Review process

for timely report

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PNC InQKA

Possible Solution(s)

  • leverage on IT on all aspect of QA
  • data analytics and
  • good data governance
  • good IT governance
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PNC InQKA

In Summary

If each and every one of us IQA practitioner (regardless of nationality) could make an effort to learn, unlearn and relearn some aspects of Higher Education standard (9 Areas in case of MQA) by the day, mapping them to the FE characteristics, I would say Assuring Quality in Higher Education shall not be extremely affected by those disruptive development. We hence can embrace FE with ease and confidence.

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Thank You

Institute Quality & Knowledge Advancement (InQKA) Aras 5, Blok A, Bangunan Akademik 2, Universiti Teknologi MARA, 40450 Shah Alam, Selangor Tel: +6035543 5702 Faks: +6035543 5721 Laman Web: http://inqka.uitm.edu.my/ Emel: inqka@salam.uitm.edu.my Like and Follow us :

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PNC InQKA

SOME RECENT STATISTICS ON UITM

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MQA Sept 2016

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PNC InQKA

SOME RECENT STATISTICS ON UiTM

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PNC InQKA

SOME STATISTICS ON UiTM

20 QS Ranking Achievement

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PNC InQKA

SOME STATISTICS ON UiTM

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Center of Excellence

List of Subject Area

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Managing Academic Programs

  • Appointed Main Manager (PU) and Implementer

Manager (PP): Academic Affairs

  • > 9000 Subject Matter Expert (Resource Person)
  • Mechanism:

– COPPA Instrument – CDL-CQI and PLO Attainment

  • Academic Quality Assurance

– Collaboration with Institute of Quality and Knowledge Advancement (InQKA) and Academic Affairs Division

  • Curriculum Management System

  • fficial source academic curriculum repository
  • Stakeholder Input

– External Examiner, Industrial Input, Alumni

7 1 73 144 9 182 84

Number of Academic Programme in UiTM

500 academic programme 35 different location

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Internal Quality Assurance Function in UiTM a.k.a InQKA

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PNC InQKA

Governance Structure for Quality Assurance

  • Board of Directors

Strategic level:

  • SENATE/ Executive Council
  • University’s Main Quality Committee (JKIKU)

Executive level:

  • Quality Management Committee
  • Innovation and Creativity Committee
  • WebMedia Management Committee

Operational Level:

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PNC InQKA

Internal Quality Assurance Function

Quality Manageme nt System

ISO Internal Audit COPIA: External Review COPPA: Programme Evaluation (With Office of Academic Affairs)

Quality Award & Excellence Function

QS and THE Ranking SETARA & D’SETARA Rating Innovation & Creativity Circle Operational Excellence (Process Improvement)

Capability Developme nt Function

Training for IQA Strategic Planning for Quality Budgeting

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PNC InQKA

IQA CAPABILITY DEVELOPMENT

  • EXTERNAL REVIEWERS: 121

IQA TEAM:

  • INTERNAL AUDITORS:
  • CORPORATE LEVEL: 45
  • FACULTY/CAMPUS/DEPT LEVEL: 1000

ISO 9001:

  • EVALUATORS: 40

VICE CHANCELLOR’S AWARD:

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EXTERNAL REVIEW PROCESS FOR ALL 26 FACULTIES AND 12 CAMPUSES

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Question & Answer

UiTM WEBSITE

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