Impact of Flexible Education on IQA Professor Dr Roziah Mohd Janor Institute Quality and Knowledge Advancement Universiti Teknologi MARA, Malaysia roziahmj@salam.uitm.edu.my 21 st October 2016
Facets of Flexible Education Flexible in input Flexible Flexible in in output process PNC InQKA 3
Generic Interpretation of Flexible Ed Process • curriculum, • time to graduate, • programme, • type of degree, • admission, • courses , • type of accreditation • learning method / mode, • student, admission • delivery mode, requirement, faculty, staff, • assessment, • tools • engagement , • spaces input Output PNC InQKA 4
Quality Assurance in Higher Education Regional Qualification 6 Framework National Qualification 5 Framework National QAHE System 4 External Quality Assurance 3 Institutional Quality 2 Assurance System Internal Quality Assurance 1 PNC InQKA 5
Focus: FE on IQA Adopting flexible education (FE) into the main stream higher education curriculum shall introduce challenges to the present Internal Quality Assurance (IQA) mechanism. PNC InQKA
Internal Quality Assurance Process PNC InQKA
3 Major FE Challenges facing IQA people process technology • support related like • the need to re-educate • managing programme like budget, IT talent, QA the present assessors to assuring comparability in Analytics and Database, continue being reliable curriculum design, Cloud Computing, and IoT and competent delivery and assessment programme/ institutional and consistency in evaluators meeting the intended learning outcomes PNC InQKA 8
People Related Challenges • Variation in level of competencies among IQA reviewers/ evaluators • Sustainability of interest on IQA among academics • Competition with other academic functions PNC InQKA
Possible Solution(s) • Innovation in training / retraining on: – Flexible Education Evaluation – Identifying/ Tracking Evidence – Technology enhanced QA report • Scheduled Annual Training on QA Process • Embedded Reward System PNC InQKA
CHALLENGES on QA PROCESSES in relation to FE • Disruptive Ecosystem of Higher Education • Quality of HE being derived from accumulation of individual students/ graduates performance (micro/personalised) • Quantifying Measurement of Learning Excellence through FE • Spotting Evidence of learning improvement or lack of it • How do we establish/ differentiate between good and not so good Assessment (of/for/as) Learning PNC InQKA
Possible Solution(s) • Establish a good Quality Governance • Establish Annual Audit Plan • Evidence tracking/sample evidence database • Institutional – wide Process Improvement Initiative • Adopt design thinking approach in programme review PNC InQKA
Design Thinking PNC InQKA 13
CHALLENGES on TECHNOLOGY for FE • Disruptive technology (Rapid Change) • In-house or Outsourced IT development • Commercial System or Open Source • System Maintenance • Monitoring Institutional DATABASE • Technology enhanced Internal Review process for timely report PNC InQKA
Possible Solution(s) • leverage on IT on all aspect of QA • data analytics and • good data governance • good IT governance PNC InQKA
In Summary If each and every one of us IQA practitioner (regardless of nationality) could make an effort to learn, unlearn and relearn some aspects of Higher Education standard (9 Areas in case of MQA) by the day, mapping them to the FE characteristics, I would say Assuring Quality in Higher Education shall not be extremely affected by those disruptive development. We hence can embrace FE with ease and confidence. PNC InQKA
Thank You Institute Quality & Knowledge Advancement (InQKA) Aras 5, Blok A, Bangunan Akademik 2, Universiti Teknologi MARA, 40450 Shah Alam, Selangor Tel: +6035543 5702 Faks: +6035543 5721 Laman Web: http://inqka.uitm.edu.my/ Emel: inqka@salam.uitm.edu.my Like and Follow us :
SOME RECENT STATISTICS ON UITM MQA Sept 2016 PNC InQKA 18
SOME RECENT STATISTICS ON UiTM PNC InQKA 19
SOME STATISTICS ON UiTM QS Ranking Achievement PNC InQKA 20
SOME STATISTICS ON UiTM List of Subject Area Center of Excellence PNC InQKA 21
Managing Academic Programs • Appointed Main Manager (PU) and Implementer Manager (PP): Academic Affairs • > 9000 Subject Matter Expert (Resource Person) • Mechanism: – COPPA Instrument – CDL-CQI and PLO Attainment Number of Academic Programme in • Academic Quality Assurance 182 UiTM 144 – Collaboration with Institute of Quality and Knowledge 500 academic Advancement (InQKA) and Academic Affairs Division programme 35 different 84 • Curriculum Management System 73 location – official source academic curriculum repository • 9 7 Stakeholder Input 1 – External Examiner, Industrial Input, Alumni
Internal Quality Assurance Function in UiTM a.k.a InQKA 23
Governance Structure for Quality Assurance Strategic level: • Board of Directors Executive • SENATE/ Executive Council level: •University’s Main Quality Committee (JKIKU) Operational • Quality Management Committee • Innovation and Creativity Committee Level: • WebMedia Management Committee PNC InQKA 24
Internal Quality Assurance Function ISO Internal Audit Quality Manageme COPIA: External Review nt System COPPA: Programme Evaluation (With Office of Academic Affairs) QS and THE Ranking Quality SETARA & D’SETARA Rating Award & Excellence Innovation & Creativity Circle Function Operational Excellence (Process Improvement) Training for IQA Capability Developme Strategic Planning for Quality nt Function Budgeting PNC InQKA 25
IQA CAPABILITY DEVELOPMENT IQA TEAM: • EXTERNAL REVIEWERS: 121 • INTERNAL AUDITORS: ISO 9001: • CORPORATE LEVEL: 45 • FACULTY/CAMPUS/DEPT LEVEL: 1000 VICE CHANCELLOR’S • EVALUATORS: 40 AWARD: PNC InQKA 26
EXTERNAL REVIEW PROCESS FOR ALL 26 FACULTIES AND 12 CAMPUSES 27
Question & Answer UiTM WEBSITE 28
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