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Nuts & Bolts: How to Conduct an Effective Ethical Internal Investigation National Institute on Internal Corporate Investigations and National Institute on Internal Corporate Investigations and Forum for In-House Counsel May 4, 2011


  1. Nuts & Bolts: How to Conduct an Effective Ethical Internal Investigation National Institute on Internal Corporate Investigations and National Institute on Internal Corporate Investigations and Forum for In-House Counsel May 4, 2011

  2. Panelists Moderator • Meredith S. Auten Morgan Lewis and Bockius LLP Presenters • Patricia S. Kim • Patricia S. Kim Hewlett Packard • William B. Mateja Fish & Richardson • Robert M. Stephenson Locke Lord Bissell & Liddell LLP • Edward J. Westerman FTI Consulting 1

  3. Agenda What Allegations May Trigger an Investigation • Structuring the Investigation • • Conducting the Investigation • Gathering Electronic & Hard Copy Evidence • Interviewing Witnesses Finalizing the Investigation • Cross Border Investigative Considerations • • Q&A 2

  4. What Allegations May Trigger an Investigation • Whistleblower(s) or Other Internal Reporting (i.e. “hotlines”) Current v. Former Employees • • Government Agency Subpoena • Search Warrant • • Consumers, Customers or Vendors • Auditors • Shareholders Civil Lawsuit Filed Against Corporation • • Industry-wide Issues Compliance with Federal Regulations and Statutes • 3

  5. Structuring the Investigation • Indentify the Subject Matter/Define the Issue • Is an Investigation Necessary • Likelihood/Degree of Improper Conduct • Handling the Whistleblower • Government Credit for Cooperation • Government Credit for Cooperation • Cost Considerations 4

  6. Structuring the Investigation (cont’d) • Identify the “Investigators” – Who Should Conduct The Investigation • The Economics of using Internal versus External Resources • Internal Resources – Protection of the Independence and Integrity of the Investigation • External Resources – Independence, Experience and Scale • Outside Counsel Outside Counsel • The Role of the Forensic Accountant • Identify the Client • Simultaneous representation must be carefully weighed – corporation and individual employees • United States v. Ruehle, 583 F.3d 600 (9 th Cir. 2009) 5

  7. Conducting the Investigation • Create an Investigative Plan • Identify Investigative Tasks and Objectives • Set and Guide Expectations • Corporate Counsel’s Involvement • Protecting Privileged and Confidential Information • Updates/Reporting Process • Frequency and Direction of The Reporting Process • Board/Client/Forensic Accountant/General Counsel Determine Whether the Scope Should be Narrowed or Broadened as Work • Progresses 6

  8. Gathering Electronic & Hard Copy Evidence • Securing Documentary Evidence • Legal Hold • Preventing Irreparable Harm • Location of Evidence • Aligning the Company’s Data Storage and Retention Policy With Those of the Investigation Those of the Investigation • Cost Considerations • In What Format Should the Evidence be Stored • Electronic Review Platforms Data Review • • Search Terms • Review Team • Preserve the Attorney-Client Privilege and Work Product Doctrine 7

  9. Interviewing Witnesses • Who to Interview – Employees, Former Employees, Other • Timing & Order of Interviews • Structuring the Interviews • Notice to Witnesses – Upjohn Protecting Attorney-Client Privilege • • Communications Made by Employees in Order to Provide Legal Advice to Corporation • Witness is Cooperating at Direction of Corporation • Witness Admonition Must be Clear and Thorough • Addressing Ethical Concerns • Retaining Separate Counsel for Officers and Employees • Preparing Officers, Employees and Other Witnesses • Non-cooperation 8

  10. Finalizing the Investigation • Communicating with Constituents • Board, Auditors, Government, Other Parties • Reporting the Results: Oral vs. Written • What to Include in Reports • Protecting the Company from Suits Arising From Periodic Updates and The Report • Maintain Confidentiality After Disclosure of the Report • Remediation/Corrective Action • Revised policies, procedures, internal controls, and training • Employee discipline or termination 9

  11. Cross Border Investigative Considerations Investigative Team • • Foreign Country/US Resources • Access to Information • Privacy & Privilege Language & Cultural Considerations • • Document Review • Witness Interviews Multiple Government Regulators • 10

  12. Q&A Q&A

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